2024 TESLA MODEL 3

BACK OVER PREVENTION:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

AIR BAGS:SIDE/WINDOW:THORAX

Tesla, Inc. (Tesla) is recalling one 2024 Model 3 vehicle. The driver seat side air bag module was assembled without a deflector that directs gas flow during deployment.

Risk: Without a deflector, the air bag may deploy improperly, increasing the risk of injury during a crash.

STEERING

The contact owned a 2024 Tesla Model 3. The contact stated that while her daughter was driving 65 MPH, and was driving on the exit ramp, the brake pedal was depressed, but the vehicle failed to respond. The contact's daughter stated that the brake pedal felt hard. The contact's daughter used the emergency brake but failed to function as intended. In addition, the steering wheel locked. The contact's daughter, to avoid hitting the vehicle in front, was able to pull over to the side of the road using excessive force on the steering wheel, and hit a tree, where it came to a stop. The driver-side air bags and side curtain air bags deployed. Three of the contact’s daughters were taken to the hospital by ambulance. The contact's daughter suffered three fractures in her left eye, three fingers on her left hand were fractured, and the seat belt left a burn on her neck. The contact's three other daughters were passengers inside the vehicle. The daughter who sat in the front passenger seat suffered hematomas on the abdomen and had bruises on her face, legs, and arms. The daughter who sat behind the driver in the back suffered injuries, scratches on the legs, the glass debris from the window caused cuts on the head, and had bruises on her chest and back. The daughter who sat in the front passenger seat was not seriously injured. A police report was filed. The vehicle was towed to the towing yard. The vehicle was not diagnosed or repaired. The insurance company was notified. The contact filed a claim, and it was denied. The manufacturer was notified of the failure but denied assistance. The failure mileage was 13,816.

SERVICE BRAKES

The contact owned a 2024 Tesla Model 3. The contact stated that while her daughter was driving 65 MPH, and was driving on the exit ramp, the brake pedal was depressed, but the vehicle failed to respond. The contact's daughter stated that the brake pedal felt hard. The contact's daughter used the emergency brake but failed to function as intended. In addition, the steering wheel locked. The contact's daughter, to avoid hitting the vehicle in front, was able to pull over to the side of the road using excessive force on the steering wheel, and hit a tree, where it came to a stop. The driver-side air bags and side curtain air bags deployed. Three of the contact’s daughters were taken to the hospital by ambulance. The contact's daughter suffered three fractures in her left eye, three fingers on her left hand were fractured, and the seat belt left a burn on her neck. The contact's three other daughters were passengers inside the vehicle. The daughter who sat in the front passenger seat suffered hematomas on the abdomen and had bruises on her face, legs, and arms. The daughter who sat behind the driver in the back suffered injuries, scratches on the legs, the glass debris from the window caused cuts on the head, and had bruises on her chest and back. The daughter who sat in the front passenger seat was not seriously injured. A police report was filed. The vehicle was towed to the towing yard. The vehicle was not diagnosed or repaired. The insurance company was notified. The contact filed a claim, and it was denied. The manufacturer was notified of the failure but denied assistance. The failure mileage was 13,816.

AIR BAGS

The contact owned a 2024 Tesla Model 3. The contact stated that while driving 65 MPH on the freeway, the central touchscreen interface displayed a blank screen. The contact mentioned the autopilot engaged independently, causing the vehicle to merge to the left and collide with another vehicle in front of the driver's side. No air bags deployed. The contact stated that she sustained injuries on the left side of her wrist and arms, and a bruise on her right arm near her elbow and upper right thigh swollen on her neck, shoulders, and full back and both hands are swollen. Medical attention was required. A police report was filed. The vehicle was towed to a collision garage. The contact stated that the vehicle was taken to a dealer to be diagnosed; however, the dealer diagnosed and informed the contact to speak with a lemon law expert. The vehicle was deemed a total loss. The contact stated the vehicle has been in the dealer over nine times. The manufacturer was notified and opened a case, then closed it. The approximate failure mileage was 9,611.

ELECTRICAL SYSTEM

The contact owned a 2024 Tesla Model 3. The contact stated that while driving 65 MPH on the freeway, the central touchscreen interface displayed a blank screen. The contact mentioned the autopilot engaged independently, causing the vehicle to merge to the left and collide with another vehicle in front of the driver's side. No air bags deployed. The contact stated that she sustained injuries on the left side of her wrist and arms, and a bruise on her right arm near her elbow and upper right thigh swollen on her neck, shoulders, and full back and both hands are swollen. Medical attention was required. A police report was filed. The vehicle was towed to a collision garage. The contact stated that the vehicle was taken to a dealer to be diagnosed; however, the dealer diagnosed and informed the contact to speak with a lemon law expert. The vehicle was deemed a total loss. The contact stated the vehicle has been in the dealer over nine times. The manufacturer was notified and opened a case, then closed it. The approximate failure mileage was 9,611.

UNKNOWN OR OTHER

Button turn signal on New Model 3 is vet dangerous. When steering is rotated, is is impossible to find the Signal Button because of the location of the Button is also rotated according to the Rotation of the Steering Wheel. It caused me a traffic accident when I tried to find the Signal Button when there was traffic congestion in the middle os traffics. This must be replaced traditional turn signal lever.

FORWARD COLLISION AVOIDANCE: WARNINGS

Driving in the dark I almost had a front end collision and the car had zero reaction. The lights on the oncoming semi truck were bright so as usual I glance away from the lights and generally focus on right lane marker and suddenly I could see an oncoming car out of the corner of my eye cut across the front left corner of my car just barely missing within inches of clearance. Unfortunately I was shaken too much to remember and save the video. Not only does the vehicle software create solid phantom objects but ANYTIME the cameras get blinded the safety system does NOT work and now you have allowed Tesla to drive unmanned. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Driving in the dark I almost had a front end collision and the car had zero reaction. The lights on the oncoming semi truck were bright so as usual I glance away from the lights and generally focus on right lane marker and suddenly I could see an oncoming car out of the corner of my eye cut across the front left corner of my car just barely missing within inches of clearance. Unfortunately I was shaken too much to remember and save the video. Not only does the vehicle software create solid phantom objects but ANYTIME the cameras get blinded the safety system does NOT work and now you have allowed Tesla to drive unmanned. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

While using Tesla’s Auto Park feature, the vehicle struck an obstacle without detecting it before or after impact. The system failed to log a collision event in its detection systems, giving no warning and providing no reasonable opportunity for driver intervention. Data retrieved directly from Tesla confirms that forward/side collision sensors did not activate, “Near Deploy” collision detectors remained inactive, and although a “Crash Algorithm Wake-Up” was triggered, the vehicle did not brake or attempt avoidance. This represents a potential systemic defect in Tesla’s Auto Park detection logic and/or related hardware that could result in collisions without driver awareness or system logging — a safety risk for any Tesla driver using Auto Park.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I am filing an urgent complaint regarding multiple incidents involving my 2024 Tesla Model 3 (VIN: [XXX] ) that caused major safety risks, personal property loss, and serious disruption to my life. [XXX] – While in a left-turn lane with Autopilot engaged, the car attempted to go straight. When I took over, the system malfunctioned severely. (Photo evidence available) [XXX] – Remote support failed; car towed to Tesla Upland Service Center. June 27, 2025 – Issued loaner vehicle. July 1, 2025 – Tesla claimed I must pay for repairs. I requested a written evaluation report, but to date it has not been provided. July 20, 2025 – Without consent, Tesla remotely locked my vehicle with my personal belongings inside, violating my property rights. Aug 1, 2025 – Tesla promised review and report but refused to unlock my car. Aug 12, 2025 – After 10+ days, still no report. Upland “options” included threats that my locked car in my garage could be deemed stolen, causing severe mental distress. Demands: 1.Full investigation into Autopilot failure and handling delays. 2.Immediate delivery of written evaluation report. 3.Accountability for delays, threats, and property rights violations. 4.Compensation for all losses and disruptions caused. Contact: [XXX] I request a written response within 24 hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL

I am filing an urgent complaint regarding multiple incidents involving my 2024 Tesla Model 3 (VIN: [XXX] ) that caused major safety risks, personal property loss, and serious disruption to my life. [XXX] – While in a left-turn lane with Autopilot engaged, the car attempted to go straight. When I took over, the system malfunctioned severely. (Photo evidence available) [XXX] – Remote support failed; car towed to Tesla Upland Service Center. June 27, 2025 – Issued loaner vehicle. July 1, 2025 – Tesla claimed I must pay for repairs. I requested a written evaluation report, but to date it has not been provided. July 20, 2025 – Without consent, Tesla remotely locked my vehicle with my personal belongings inside, violating my property rights. Aug 1, 2025 – Tesla promised review and report but refused to unlock my car. Aug 12, 2025 – After 10+ days, still no report. Upland “options” included threats that my locked car in my garage could be deemed stolen, causing severe mental distress. Demands: 1.Full investigation into Autopilot failure and handling delays. 2.Immediate delivery of written evaluation report. 3.Accountability for delays, threats, and property rights violations. 4.Compensation for all losses and disruptions caused. Contact: [XXX] I request a written response within 24 hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

The contact owned a 2024 Tesla Model 3. The contact stated that while driving approximately 20 mph and making a right turn, due to a blind spot, another vehicle driving at full speed almost crashed into the contact. The contact quickly steered the vehicle away, avoiding a collision with the other vehicle. As a result, the contact crashed into another vehicle. The contact ultimately crashed into a nearby light post. The air bags did not deploy. The vehicle was towed and totaled. The light post had fallen to the ground. There were no injuries or medical attention needed. A police report was filed. The vehicle was taken to a local Tesla dealer; however, the vehicle was not diagnosed with a cause for failure. The manufacturer was not informed of the failure. The failure mileage was 19,571.

POWER TRAIN

The rear motor became completely disabled while driving. The rear motor suddenly made noise and locked up when I was driving about 10 mph. I received a red alert on my screen saying to pull over now and another alert saying the car is shutting off. The car suddenly stopped on its own before I could do anything. I then got a yellow warning message saying that the rear motor is disabled. I was luckily driving slowly in a parking lot when this occurred but if it happened on a public road, things could have gone much worse. I contacted Tesla support when it occurred but I cancelled the support request because the alerts went away once I exited the car. The vehicle drives normally but not sure if it will happen suddenly again.

UNKNOWN OR OTHER

Newer Tesla Model 3s (2024+ Hihgland) removed the physical turn signal and drive shift stalks. This creates serious safety concerns: 1. Inconsistent or Difficult/Impossible Signaling: In certain turning maneuvers, especially while driving with a sharp wheel angle, such as on curves, roundabouts, or a turn immediately following another, it becomes physically difficult or impossible to reach and activate the appropriate touch signal. This failure to clearly signal intentions to other drivers increases the likelihood of collisions and endangers both the driver and others on the road. 2. More Frequent Signaling Errors: The touch buttons for left and right turn signals are placed side-by-side, with no tactile distinction. This can lead to frequent accidental activation of the wrong signal, especially in high-pressure or fast-response situations. Misleading or absent signals confuse surrounding drivers and pedestrians, increasing the risk of sideswipes, intersection crashes, or pedestrian strikes. 3. Delayed or Failed Emergency Shifting: The removal of a physical gear shift stalk in favor of an on-screen interface causes dangerous delays when quick, instinctive gear changes are needed, such as switching from Drive to Reverse to avoid a crash or recover vehicle control. Because there is no tactile control, blind muscle-memory responses are difficult or impossible, and looking away from the road to the display may be necessary, increasing the likelihood of a collision in time-critical situations where every second counts. Tesla has since reintroduced turn signal stalks in the updated Model Y (Juniper), and older Model 3s had them, proving this is a design choice, not a limitation. These changes reduce the ability to safely operate the vehicle under pressure and should be reviewed for compliance with safety standards.

VEHICLE SPEED CONTROL

I was in a drive thru of a fast food restaurant and the car rapidly accelerated on its own and crashed into a wall. The air bags deployed and we were injured. We also narrowly missed hitting a pedestrian. The car hasn’t been inspected by anyone yet, however it is available if someone wants to inspect it.

POWER TRAIN

I was in a drive thru of a fast food restaurant and the car rapidly accelerated on its own and crashed into a wall. The air bags deployed and we were injured. We also narrowly missed hitting a pedestrian. The car hasn’t been inspected by anyone yet, however it is available if someone wants to inspect it.

ELECTRICAL SYSTEM

I was in a drive thru of a fast food restaurant and the car rapidly accelerated on its own and crashed into a wall. The air bags deployed and we were injured. We also narrowly missed hitting a pedestrian. The car hasn’t been inspected by anyone yet, however it is available if someone wants to inspect it.

STEERING

When driving vehicle over the past month, vehicle turn signals on the steering wheel fail to respond to commands and feel almost as if the controls are locked out by a steering wheel software fault. Upon further inspection, checking service mode, found the SCCM service alert to correlate with the exact moment of turn signal unpressability directly. No debris or liquid has ever entered the area, and this issue has gotten so bad that it happens 3-4 times over a 45min drive I cannot activate the turn signals at all when the failure occurs. There is no alternative way to activate them. The steering wheel is the only way to activate the turn signals and the fault does not permit me to use either turn signal when attempting to change lanes on the highway. Tesla reports that it's a normal software bug and to "deal with it" because there's nothing they can do to fix it. This is directly indicative of a known defective part, and this is a safety-critical defect where a recall must be issued to resolve. Numerous units are impacted through research of same failures. I cant use my turn signals when attempting to change lanes, and Tesla does not want to fix/refuses to address this issue. Even through a phone call from Paul from the service center in Orchard Lake, MI, reported that the condition is a "known defect with INTERAL DOCUMENTS" that confirm it, but he cannot share the doc with me, and "that the idea the issue of getting pulled over for not being able to use your turn signal is an imaginative concern." This, is inaccurate, as the inability to actuate turn signals is a safety-critical failure. the service center replaced my steering when and SCCM module, however the issue persisted after the visit, and the service manager of the West Bloomfield, MI service center called me 12 hours before my appointment to deter me from dropping the vehicle off, and then told me this would be a customer pay diagnostic for a warrantable safety failure.

VISIBILITY/WIPER

When driving vehicle over the past month, vehicle turn signals on the steering wheel fail to respond to commands and feel almost as if the controls are locked out by a steering wheel software fault. Upon further inspection, checking service mode, found the SCCM service alert to correlate with the exact moment of turn signal unpressability directly. No debris or liquid has ever entered the area, and this issue has gotten so bad that it happens 3-4 times over a 45min drive I cannot activate the turn signals at all when the failure occurs. There is no alternative way to activate them. The steering wheel is the only way to activate the turn signals and the fault does not permit me to use either turn signal when attempting to change lanes on the highway. Tesla reports that it's a normal software bug and to "deal with it" because there's nothing they can do to fix it. This is directly indicative of a known defective part, and this is a safety-critical defect where a recall must be issued to resolve. Numerous units are impacted through research of same failures. I cant use my turn signals when attempting to change lanes, and Tesla does not want to fix/refuses to address this issue. Even through a phone call from Paul from the service center in Orchard Lake, MI, reported that the condition is a "known defect with INTERAL DOCUMENTS" that confirm it, but he cannot share the doc with me, and "that the idea the issue of getting pulled over for not being able to use your turn signal is an imaginative concern." This, is inaccurate, as the inability to actuate turn signals is a safety-critical failure. the service center replaced my steering when and SCCM module, however the issue persisted after the visit, and the service manager of the West Bloomfield, MI service center called me 12 hours before my appointment to deter me from dropping the vehicle off, and then told me this would be a customer pay diagnostic for a warrantable safety failure.

ELECTRICAL SYSTEM

When driving vehicle over the past month, vehicle turn signals on the steering wheel fail to respond to commands and feel almost as if the controls are locked out by a steering wheel software fault. Upon further inspection, checking service mode, found the SCCM service alert to correlate with the exact moment of turn signal unpressability directly. No debris or liquid has ever entered the area, and this issue has gotten so bad that it happens 3-4 times over a 45min drive I cannot activate the turn signals at all when the failure occurs. There is no alternative way to activate them. The steering wheel is the only way to activate the turn signals and the fault does not permit me to use either turn signal when attempting to change lanes on the highway. Tesla reports that it's a normal software bug and to "deal with it" because there's nothing they can do to fix it. This is directly indicative of a known defective part, and this is a safety-critical defect where a recall must be issued to resolve. Numerous units are impacted through research of same failures. I cant use my turn signals when attempting to change lanes, and Tesla does not want to fix/refuses to address this issue. Even through a phone call from Paul from the service center in Orchard Lake, MI, reported that the condition is a "known defect with INTERAL DOCUMENTS" that confirm it, but he cannot share the doc with me, and "that the idea the issue of getting pulled over for not being able to use your turn signal is an imaginative concern." This, is inaccurate, as the inability to actuate turn signals is a safety-critical failure. the service center replaced my steering when and SCCM module, however the issue persisted after the visit, and the service manager of the West Bloomfield, MI service center called me 12 hours before my appointment to deter me from dropping the vehicle off, and then told me this would be a customer pay diagnostic for a warrantable safety failure.

ELECTRICAL SYSTEM

The contact owns a 2024 Tesla Model 3. The contact stated while driving at approximately 65 MPH, the vehicle shut off. The contact stated that the vehicle lost electrical power and the main computer screen was black. The contact stated that the steering wheel was difficult to turn left or right, and the brake pedal was soft while depressing the brake pedal. The contact was able to coast to a stop. The contact attempted to restart the vehicle but was unable. The contact was able to get the main computer screen back online. The contact stated that the computer had several unknown warning lights displayed and a timer was activated and counted down and the vehicle shut off. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that there was blown fuse, and that the vehicle went into "Fail Safe Mode” and shut down all systems. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.

UNKNOWN OR OTHER

When driving in the rain or in wet conditions, the car’s horn cannot be heard at all. It is extremely muffled and can pose a serious hazard to the drivers if they cannot be heard.

UNKNOWN OR OTHER

The horn is extremely quiet especially after driving in puddles or in the rain. The horn being a speaker on the front of the vehicle causes it to become clogged and practically muted when used in the rain or after driving through water. The speaker horn is extremely quiet and unsafe.

ELECTRICAL SYSTEM

The horn on my 2024 Tesla Model 3 Performance becomes severely muted, distorted, or inaudible when the vehicle is wet—especially during rain, which is when a functioning horn is most critical for safety. The horn sound in this vehicle is emitted through an external speaker (used for pedestrian alerts), not a traditional mechanical horn. This speaker is exposed to the elements and appears to degrade in sound quality and volume when wet. This presents a serious safety risk in conditions where visibility is already compromised, and the horn may be needed to avoid a collision. The issue resolves once the speaker dries out, but it is highly repeatable and affects the horn’s ability to fulfill its basic safety function. I believe this design may violate the intent of FMVSS 108 by failing to ensure a consistent and reliable horn sound in common real-world driving conditions. I urge the NHTSA to investigate this design and require Tesla to implement a more reliable solution, especially considering the horn’s essential role in preventing accidents.

STEERING

I have continuous issues with my steering wheel with the turn signals failing to work. Because the buttons aren't physical buttons, more times than not, they are failing for me to be able to use the turn signal. This causes a major safety concern. I have mentioned it with a service ticket with Tesla, but they state there is no fix for this as of today.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Vehicle: 2024 Tesla Model 3 Date of Incident: [Insert Date] Location: Intersection of [XXX] Operating Mode: Tesla Autopilot (Engaged) On the above date, while driving with Tesla Autopilot engaged, the vehicle initiated an unexpected and improper right turn at the intersection of [XXX] This maneuver was not indicated in the planned navigation route, nor was it consistent with the legal road markings or signage in the area. The vehicle turned into a clearly marked “Do Not Enter” and “Wrong Way” zone, without any driver input or confirmation. I attempted to intervene, but the turn happened abruptly and could not be safely overridden in time. This resulted in a collision, vehicle damage, and physical trauma to both occupants — including nausea and vomiting in my wife immediately after impact. Dashcam footage from the right repeater camera confirms the presence of multiple “Do Not Enter” signs visible at the point of the turn. We have requested the Tesla Event Data Recorder (EDR) logs to confirm that Autopilot was active and that steering input came from the system, not the driver. I am reporting this as a serious safety concern related to Tesla’s Autopilot system and its decision-making at intersections. If this had occurred in a busier traffic environment, the result could have been far worse. This type of navigational or perception failure should be investigated immediately. Both occupants are seeking medical treatment and continuing to deal with the emotional and physical aftereffects of this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: WARNINGS

Vehicle: 2024 Tesla Model 3 Date of Incident: [Insert Date] Location: Intersection of [XXX] Operating Mode: Tesla Autopilot (Engaged) On the above date, while driving with Tesla Autopilot engaged, the vehicle initiated an unexpected and improper right turn at the intersection of [XXX] This maneuver was not indicated in the planned navigation route, nor was it consistent with the legal road markings or signage in the area. The vehicle turned into a clearly marked “Do Not Enter” and “Wrong Way” zone, without any driver input or confirmation. I attempted to intervene, but the turn happened abruptly and could not be safely overridden in time. This resulted in a collision, vehicle damage, and physical trauma to both occupants — including nausea and vomiting in my wife immediately after impact. Dashcam footage from the right repeater camera confirms the presence of multiple “Do Not Enter” signs visible at the point of the turn. We have requested the Tesla Event Data Recorder (EDR) logs to confirm that Autopilot was active and that steering input came from the system, not the driver. I am reporting this as a serious safety concern related to Tesla’s Autopilot system and its decision-making at intersections. If this had occurred in a busier traffic environment, the result could have been far worse. This type of navigational or perception failure should be investigated immediately. Both occupants are seeking medical treatment and continuing to deal with the emotional and physical aftereffects of this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Vehicle: 2024 Tesla Model 3 Date of Incident: [Insert Date] Location: Intersection of [XXX] Operating Mode: Tesla Autopilot (Engaged) On the above date, while driving with Tesla Autopilot engaged, the vehicle initiated an unexpected and improper right turn at the intersection of [XXX] This maneuver was not indicated in the planned navigation route, nor was it consistent with the legal road markings or signage in the area. The vehicle turned into a clearly marked “Do Not Enter” and “Wrong Way” zone, without any driver input or confirmation. I attempted to intervene, but the turn happened abruptly and could not be safely overridden in time. This resulted in a collision, vehicle damage, and physical trauma to both occupants — including nausea and vomiting in my wife immediately after impact. Dashcam footage from the right repeater camera confirms the presence of multiple “Do Not Enter” signs visible at the point of the turn. We have requested the Tesla Event Data Recorder (EDR) logs to confirm that Autopilot was active and that steering input came from the system, not the driver. I am reporting this as a serious safety concern related to Tesla’s Autopilot system and its decision-making at intersections. If this had occurred in a busier traffic environment, the result could have been far worse. This type of navigational or perception failure should be investigated immediately. Both occupants are seeking medical treatment and continuing to deal with the emotional and physical aftereffects of this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM:HORN

The contact owns a 2024 Tesla Model 3. The contact stated that whenever it rained, the horn was filling with water that was entering through the grill, and the horn would not function when needed. The contact stated that when the horn had dried out, the horn worked normally. The contact had taken the vehicle to a local dealer, where it was diagnosed that water was leaking through the grill and causing the horn to malfunction. The dealer determined that the horn system needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 8,500.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Lost all cameras including rear view camera. Tesla diagnosed that I need to replace AP4 computer. This seems exactly like the case of 25V002000 with circuit board failure. But my VIN was not included in this recall, which seems to indicate that Tesla does not have complete understanding of the scope of this failure.

FORWARD COLLISION AVOIDANCE: WARNINGS

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. This has happened at least a dozen times and we are fearful that it will cause an accident. Vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. Multiple incidents, at least 30 in 6 months of ownership. No collisions as of yet, concerned there could be.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. This has happened at least a dozen times and we are fearful that it will cause an accident. Vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. Multiple incidents, at least 30 in 6 months of ownership. No collisions as of yet, concerned there could be.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. This has happened at least a dozen times and we are fearful that it will cause an accident. Vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. Multiple incidents, at least 30 in 6 months of ownership. No collisions as of yet, concerned there could be.

UNKNOWN OR OTHER

TURN SIGNAL BUTTONS JAMS OCCASIONALLY. VERY DIFFICULT TO REPRODUCE DUE TO THE INFREQUENT NATURE OF THIS ISSUE, BUT IT HAPPENS ABOUT TWICE A WEEK IN DAILY DRIVING. SEVERAL OWNERS OF THIS MODEL VEHICLE HAVE REPORTED THE SAME ISSUE ON THE FORUMS. DEALER/MANUFACTURER REFUSES TO ADDRESS THIS ISSUE OTHER THAN TO SAY THEY KNOW THIS IS A KNOW ISSUE. IN SEVERAL INSTANCES, THE TURN SIGNAL BUTTON JAMS AT VERY CRITICAL TURNS ON THE HIGHWAY WHICH CREATED A SAFETY HAZZARD. I HAVE SEVERAL VIDEO CLIPS OF THIS OCCURRENCE.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

While driving from Costco in Fountain Valley to Best Buy in Costa Mesa, I was using FSD for the entire route. Everything was running smoothly until we approached [XXX] near [XXX] (Costa Mesa, CA). At that point, the FSD system incorrectly directed the vehicle to enter a freeway off-ramp, effectively driving into an [XXX] exit ramp in the wrong direction. This created a highly dangerous situation, as the ramp was intended for vehicles exiting the freeway, not entering. Fortunately, I was able to take over control of the vehicle and prevent a potential accident, but this was a very close call. Incident Details •Date: [XXX] •Time: Between [XXX] •Location: [XXX] (Costa Mesa, CA) •Route: Costco Fountain Valley → Best Buy Costa Mesa •Navigation Mode: Full Self-Driving (Beta) enabled throughout •Conditions: Daylight, dry roads, moderate traffic What Happened •FSD turned the car onto a road segment that functions as a freeway exit. •The vehicle entered the lane facing oncoming traffic exiting from [XXX]. •I immediately disengaged FSD and took manual control to correct the situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Tesla cars use loudspeaker that mimics the car horn when used. In rainy conditions this speaker becomes very muted and the horn is barely heard even when right next to the vehicle. When reaching out to Tesla they say this is a normal occurrence and the will sound normal again once the speaker dries out. This shouldn’t be normalized and poses safety concerns in rainy conditions.

VEHICLE SPEED CONTROL

See attached document for complaint

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING

See attached document for complaint

ELECTRICAL SYSTEM:ADAS

See attached document for complaint

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Phantom braking occurred three times with this vehicle, all three times, the car abruptly stopped while driving for no reason: 10/30/2024 at 8:03am 2/10/25 at 7:47am 3/6/25 at 5:55pm

ENGINE

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

LANE DEPARTURE: WARNING

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously... Tesla has not seemed to publicly acknowledge the issue yet either.

SUSPENSION

Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service History: Tesla Service, Dedham, MA, three visits: [XXX]: Techs confirmed pulling, performed alignment—issue unchanged. [XXX]: Pulling replicated, alignment redone—no fix. [XXX]: Supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. Third-Party Input: On [XXX], Electrified Garage (Amesbury, MA), a Tesla/EV specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e.g., rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk. Current State: The car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month. Service History: Tesla Service, Dedham, MA, three visits: [XXX]: Techs confirmed pulling, performed alignment—issue unchanged. [XXX]: Pulling replicated, alignment redone—no fix. [XXX]: Supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. Third-Party Input: On [XXX], Electrified Garage (Amesbury, MA), a Tesla/EV specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e.g., rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk. Current State: The car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

See attached document for complaint.

ELECTRICAL SYSTEM:ADAS

See attached document for complaint.

LANE DEPARTURE

See attached document for complaint.

VISIBILITY/WIPER

Turn signals on steering wheel don’t work sometimes. They also get stuck causing no signal to turn on.

ELECTRICAL SYSTEM

Turn signals on steering wheel don’t work sometimes. They also get stuck causing no signal to turn on.

ELECTRICAL SYSTEM:ADAS

This is the 3rd or 4th time I have observed sudden unexpected acceleration when at a full stop at a light while using FSD Supervised (v13.2.7 just updated). It first happened 2 or 3 times on FSD v13.2.6 when mine was the lead car at stop lights. This time I was at a stop light but obviously not the lead car. The truck in front of me was blocking view of the traffic lights. Each time, I have hit the brakes immediately, so I don't know if the vehicle would stop on its own during these situations, but I have no issues with it safely braking at any other time. Other than this intermittent glitch, FSD has been flawless on the HW4 next generation computer, which may lead to driver complacency not expecting this. I am reporting for awareness & hopefully correction. I have MP4 video files of the incident, but I cannot upload them here.

VEHICLE SPEED CONTROL

This is the 3rd or 4th time I have observed sudden unexpected acceleration when at a full stop at a light while using FSD Supervised (v13.2.7 just updated). It first happened 2 or 3 times on FSD v13.2.6 when mine was the lead car at stop lights. This time I was at a stop light but obviously not the lead car. The truck in front of me was blocking view of the traffic lights. Each time, I have hit the brakes immediately, so I don't know if the vehicle would stop on its own during these situations, but I have no issues with it safely braking at any other time. Other than this intermittent glitch, FSD has been flawless on the HW4 next generation computer, which may lead to driver complacency not expecting this. I am reporting for awareness & hopefully correction. I have MP4 video files of the incident, but I cannot upload them here.

UNKNOWN OR OTHER

During freeway driving, turn signal buttons located on the steering wheel, which when working properly produce a tactile click, fail to click and engage the turn indicator. A service visit to Tesla resulted in technician unable to replicate the issue. I was instructed to date stamp the problem. The next time I drove the car on the freeway, the problem repeated.

STEERING

Turn signal capacitive buttons are incredibly hazardous for safe driving. They are failing to register inputs for me regularly as resting your finger on one as is natural in a normal driving position, locks the signal out for a period of time. I had to look down trying to work out why the signal button was not registering my intent to change lanes on a freeway causing significant distraction at a critical time. Manufacturer refuses to do anything as they say it is just normal for the vehicle.

UNKNOWN OR OTHER

Turn signal capacitive buttons are incredibly hazardous for safe driving. They are failing to register inputs for me regularly as resting your finger on one as is natural in a normal driving position, locks the signal out for a period of time. I had to look down trying to work out why the signal button was not registering my intent to change lanes on a freeway causing significant distraction at a critical time. Manufacturer refuses to do anything as they say it is just normal for the vehicle.

ELECTRICAL SYSTEM

Turn signal capacitive buttons are incredibly hazardous for safe driving. They are failing to register inputs for me regularly as resting your finger on one as is natural in a normal driving position, locks the signal out for a period of time. I had to look down trying to work out why the signal button was not registering my intent to change lanes on a freeway causing significant distraction at a critical time. Manufacturer refuses to do anything as they say it is just normal for the vehicle.

STEERING

Vehicle was functioning normally prior to this event. Around 17:30 on 02/10/25 I arrived at airport terminal to pick someone up. I exited vehicle, opened trunk then went back inside vehicle. Upon putting the vehicle in drive I noticed problem with power steering. I had to use excessive force to turn the wheel. I drove forward 100 feet, then pulled over and called Tesla Support. After describing the issue to the agent, she instructed me to put vehicle in park and press and hold both scroll wheels on steering wheel to perform system reset. After 2 attempts the issue persisted. I then exited the vehicle, locked it manually from the app. After 5 seconds I opened the vehicle, put it in drive and steering worked properly. Dry conditions - outside temperature about 30F I noticed that NHTSA is already investigating this issue for certain Tesla Model 3 and Model Y where power steering stopped working. While my issue happened while vehicle was stopped, I am concerned about it happening again while driving on highway

UNKNOWN OR OTHER

This vehicle has push button turn signals that have replaced traditional steering wheel stalks. These can be difficult and dangerous to use as the steering wheel is being turned especially when you are trying to signal direction in the now numerous round-abouts that are installed in Florida and around the nation. They are also dangerous to operate during night time driving. I believe Tesla should recall these vehicles and install steering wheel stalks similar to their older model cars and which have been in use on all the vehicles I have operated in the past 60 years. It is not a matter of just getting used to their operation. It is a bad design.

ELECTRICAL SYSTEM

This vehicle has push button turn signals that have replaced traditional steering wheel stalks. These can be difficult and dangerous to use as the steering wheel is being turned especially when you are trying to signal direction in the now numerous round-abouts that are installed in Florida and around the nation. They are also dangerous to operate during night time driving. I believe Tesla should recall these vehicles and install steering wheel stalks similar to their older model cars and which have been in use on all the vehicles I have operated in the past 60 years. It is not a matter of just getting used to their operation. It is a bad design.

ENGINE

Specifically when in somewhat cool and cold temperatures the Front Drive Unit is emitting abnormal high pitched sound that is intermittent at times and that is causing a distraction while driving and is very bothersome. Tesla acknowledged they hear it but nothing is being done about. Front Drive Unit should be replaced.

FUEL/PROPULSION SYSTEM

Specifically when in somewhat cool and cold temperatures the Front Drive Unit is emitting abnormal high pitched sound that is intermittent at times and that is causing a distraction while driving and is very bothersome. Tesla acknowledged they hear it but nothing is being done about. Front Drive Unit should be replaced.

ELECTRICAL SYSTEM

Specifically when in somewhat cool and cold temperatures the Front Drive Unit is emitting abnormal high pitched sound that is intermittent at times and that is causing a distraction while driving and is very bothersome. Tesla acknowledged they hear it but nothing is being done about. Front Drive Unit should be replaced.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The front camera that is known as Tesla vision consistently stays fogged up. This creates an issue when using auto-pilot that makes the car beep loudly and disengage auto-pilot putting others at risk if the car disengages and the driver is not quick enough to respond to the the disengagement. After several months of this and the problem does not go away after following Teslas advice per their user manual of pre conditioning the car and de fogging the windshield for a long period of time, I have scheduled a service appointment. The vehicle I own has not been inspected by Tesla, nor a third party service at the moment. There is no warning when the system will deactivate and I have had it happen several times on corners which is very concerning and scary when in the vehicle.

BACK OVER PREVENTION: WARNINGS

When backing out, software doesn’t emergency brake or scream/beep/siren etc (no audible sound) when car is coming, just shows a red light on the screen. Every other manufacturer has this audible and emergency feature. My relative had hit their Tesla with another car since there was no beep or emergency braking with another car behind them. I have talked to many other people and they have said the same thing. It’s just a tiny red line that’s on the screen camera which makes no sense for a high tech car.

BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

When backing out, software doesn’t emergency brake or scream/beep/siren etc (no audible sound) when car is coming, just shows a red light on the screen. Every other manufacturer has this audible and emergency feature. My relative had hit their Tesla with another car since there was no beep or emergency braking with another car behind them. I have talked to many other people and they have said the same thing. It’s just a tiny red line that’s on the screen camera which makes no sense for a high tech car.

WHEELS

This is an ongoing issue since I bought this car. There is a vibration felt in the steering and throughout the entire car when driving both at low and high speed. It is felt more when driving at higher speeds.Does not seem to be an alignment issue. Car was taken to service center multiple times and will be going again in a few days to attempt to diagnose this issue. I do not know the source of this issue but it causes a lot of concern while driving. Unsure whether something will break apart or will lose control of car etc.

UNKNOWN OR OTHER

Touch activated car signal buttons often cease to work or allow input preventing safe and legally required signaling to show intended path of car to pedestrians and other vehicles. Tesla say it’s normal behavior and won’t repair.

ELECTRICAL SYSTEM

Touch activated car signal buttons often cease to work or allow input preventing safe and legally required signaling to show intended path of car to pedestrians and other vehicles. Tesla say it’s normal behavior and won’t repair.

ELECTRICAL SYSTEM

Rear Display (1875931-00-D) glass breaking without any impact. Tesla Service Center refused to honor warranty repair.

UNKNOWN OR OTHER

In instances of rain or snow. The horn along with the pedestrian warning system do not function properly and aren’t audible. It appears to me that there is water intrusion into the speaker of which the horn and pedestrian warning system both use and that is what muffles the sound.

UNKNOWN OR OTHER

In rainy conditions the horn does not perform as expected

UNKNOWN OR OTHER

Car horn is muffled or no sound when driving in rain or exposed to water. It takes 30min-4h to dry out to be fully functional again

UNKNOWN OR OTHER

Car horn is muffled or no sound when driving in rain or exposed to water. It takes 30min-4h to dry out to be fully functional again

UNKNOWN OR OTHER

When vehicle is in rain or sub-freezing conditions, the horn completely stops functioning. Took vehicle to Tesla Service and was told, "Technician inspected and found the vehicles horn to be working as expected at this time. Technician noted that under heavy rain/snow the vehicles horn may not work as expected due to water accumulation in the cut out for the horn." The issue is reproducible every time the vehicle is exposed to rain or snow.

ELECTRICAL SYSTEM

When vehicle is in rain or sub-freezing conditions, the horn completely stops functioning. Took vehicle to Tesla Service and was told, "Technician inspected and found the vehicles horn to be working as expected at this time. Technician noted that under heavy rain/snow the vehicles horn may not work as expected due to water accumulation in the cut out for the horn." The issue is reproducible every time the vehicle is exposed to rain or snow.

ELECTRICAL SYSTEM:ADAS

12/26/2024 around 5-6pm, Full Self Drive abruptly tried to accelerate into the intersection while sitting at a stop light. I stopped it immediately but was very surprised as FSD v13 has been exceedingly reliable and a pleasure to drive. This is the 2nd time this has happened after the holiday update of FSD 2024.45.25.5 (v13.2.2). Both times mine was the lead car at the light with no others ahead of me. This behavior has been reported multiple times in social media groups this past week by other FSD users. I entered a Tesla service request but have not heard back other than an automated appointment scheduled at the service center 8 weeks from my request and the incident.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

12/26/2024 around 5-6pm, Full Self Drive abruptly tried to accelerate into the intersection while sitting at a stop light. I stopped it immediately but was very surprised as FSD v13 has been exceedingly reliable and a pleasure to drive. This is the 2nd time this has happened after the holiday update of FSD 2024.45.25.5 (v13.2.2). Both times mine was the lead car at the light with no others ahead of me. This behavior has been reported multiple times in social media groups this past week by other FSD users. I entered a Tesla service request but have not heard back other than an automated appointment scheduled at the service center 8 weeks from my request and the incident.

EXTERIOR LIGHTING:TURN SIGNAL

The contact owns a 2024 Tesla Model 3. The contact stated that while using the right turn signal, the signal seized and failed to turn off and remained engaged. The vehicle was taken to the Tesla Service Center; however, the service tech was unable to determine the cause of the failure. The Tesla Service Center declined to provide a steering wheel replacement. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,800.

STEERING

The turn signal often fails to operate. It features haptic feedback instead of a physical button. This design is impractical, potentially dangerous, and unwise for use in vehicles.

UNKNOWN OR OTHER

The turn signal buttons stick when pressed sometimes and don’t activate the turn signal. You have to keep pressing repeatedly which causes a hazard