2020 TESLA MODEL 3

ELECTRICAL SYSTEM:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk: Driving with improperly inflated tires increases the risk of a crash.

STEERING:AUTOMATED/ADAPTIVE STEERING

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

ELECTRICAL SYSTEM:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

SEAT BELTS:REAR/OTHER:ANCHORAGE

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

Risk: An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Risk: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

AIR BAGS:SIDE/WINDOW:CURTAIN

Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

SEAT BELTS

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Risk: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Risk: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

FORWARD COLLISION AVOIDANCE: WARNINGS

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

SEAT BELTS

I have been getting an alert: Front passenger safety restraint system issue/Service is required. It has come on when there is no one in the seat and goes away shortly after I start to drive. I contacted Tesla and they sent an estimate to repair it which includes a bunch of different bolts, Passenger Airbag, Airbag Harmiss Retaining Clip. Also replacing Occupant Classification System (OCS) of Front Passenger Seat while Servicing Supcomponents. List of parts for that is First Row Seat Harness Assembly-Right Hand, First Row - Seat Belt Reminder Sensor Box Clip, First Row Occupancy. All of this will cost over $700 . Aren't these items required safety equipment that they should responsible to maintain? I have seen that there are a lot of other people having the same issue, I think that there should be a recall on this that they shoud have to pay for.

AIR BAGS

I have been getting an alert: Front passenger safety restraint system issue/Service is required. It has come on when there is no one in the seat and goes away shortly after I start to drive. I contacted Tesla and they sent an estimate to repair it which includes a bunch of different bolts, Passenger Airbag, Airbag Harmiss Retaining Clip. Also replacing Occupant Classification System (OCS) of Front Passenger Seat while Servicing Supcomponents. List of parts for that is First Row Seat Harness Assembly-Right Hand, First Row - Seat Belt Reminder Sensor Box Clip, First Row Occupancy. All of this will cost over $700 . Aren't these items required safety equipment that they should responsible to maintain? I have seen that there are a lot of other people having the same issue, I think that there should be a recall on this that they shoud have to pay for.

BACK OVER PREVENTION

The contact owns a 2020 Tesla Model 3. The contact stated that while attempting to exit a parking lot, the rear sensors failed to operate as designed. The contact stated that the rearview sensor failed to provide an audible warning, which resulted in the vehicle bumping into another vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 68,238.

AIR BAGS

Summary Complaint – 2020 Tesla Model 3 (VIN: [XXX] ) I am reporting a defect with the passenger side airbag system in my 2020 Tesla Model 3. Tesla Service identified the passenger airbag sensor as defective and quoted a $1,600 repair cost. This raises concern that the problem is not isolated, but may represent a broader safety defect affecting other Model 3 vehicles of the same year. Why this is a safety issue: - Airbags are federally required safety systems. A defective sensor risks non-deployment, delayed deployment, or incorrect deployment. - Tesla has already recalled 2020 Model 3 vehicles for airbag issues (twisted side curtain airbags – NHTSA Campaign ID 21V834000). - In 2024, a Model 3 recall was issued for a defective driver airbag module. - Other automakers (GM, Hyundai/Kia, Takata) have recalled vehicles for similar airbag sensor/module failures. Requested Action: I respectfully request that NHTSA: 1. Open a defect investigation into passenger side airbag sensor/module failures in the 2020 Tesla Model 3. 2. Require Tesla to issue a recall and provide free repairs if systemic defects are confirmed. 3. Ensure reimbursement for owners who have already paid out-of-pocket. Airbag integrity is essential. I urge NHTSA to investigate and protect the safety of Tesla Model 3 owners and passengers. Complainant Information: [XXX] [XXX] Phone: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION

Front lower and upper control arms started generating noise around 100,000 miles. This was confirmed by an independent service center. So far, have spent $1400 on the lower control arms, only to find out that the noise is still there and the upper control arms need to be replaced as well.

SEAT BELTS

I am getting "Safety Restraint System Fault" on my car. This puts my family at risk if the safety features are faulty. When I contacted Tesla, they want me to drive 41(!) miles away and charge me almost $500.

LANE DEPARTURE: ASSIST

Subject: Urgent Complaint Regarding Power Steering Failure in 2019 Tesla Model 3 Hello NHTSA, I am writing to file a complaint regarding a very dangerous situation I recently experienced with my 2019 Tesla Model 3. While driving on the freeway at approximately 65 mph, the power steering failed unexpectedly. I struggled significantly to change lanes in order to exit the freeway, and it felt as though my vehicle was going to collide with other cars. After managing to get off the freeway, I nearly hit the guardrail while attempting to turn onto a side street, creating a hazardous situation. I am deeply concerned about the potential consequences; for instance, what if I had struck a pedestrian, or if the car had collided with another vehicle at high speed? I live on a winding mountain road, where I could have easily driven off a cliff. Turning the car off and back on temporarily resolved the issue. However, there are numerous complaints regarding steering rack failures with Tesla vehicles. Tesla has quoted me $2,700.00 to fix what appears to be a known manufacturing defect. They are aware of this potentially hazardous situation but are not taking responsibility for the repairs. This is a serious safety issue, and I urge Tesla to accept responsibility and cover the repair costs before someone is seriously injured or killed—if such an incident has not already occurred. Please let me know what further actions I can take to facilitate Tesla's resolution of this dangerous problem. Thank you for your attention to this matter. Sincerely,

STEERING

Subject: Urgent Complaint Regarding Power Steering Failure in 2019 Tesla Model 3 Hello NHTSA, I am writing to file a complaint regarding a very dangerous situation I recently experienced with my 2019 Tesla Model 3. While driving on the freeway at approximately 65 mph, the power steering failed unexpectedly. I struggled significantly to change lanes in order to exit the freeway, and it felt as though my vehicle was going to collide with other cars. After managing to get off the freeway, I nearly hit the guardrail while attempting to turn onto a side street, creating a hazardous situation. I am deeply concerned about the potential consequences; for instance, what if I had struck a pedestrian, or if the car had collided with another vehicle at high speed? I live on a winding mountain road, where I could have easily driven off a cliff. Turning the car off and back on temporarily resolved the issue. However, there are numerous complaints regarding steering rack failures with Tesla vehicles. Tesla has quoted me $2,700.00 to fix what appears to be a known manufacturing defect. They are aware of this potentially hazardous situation but are not taking responsibility for the repairs. This is a serious safety issue, and I urge Tesla to accept responsibility and cover the repair costs before someone is seriously injured or killed—if such an incident has not already occurred. Please let me know what further actions I can take to facilitate Tesla's resolution of this dangerous problem. Thank you for your attention to this matter. Sincerely,

LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE

Essentially, I find the lack of emergency, unpowered door release for the back doors a little concerning. There is no way to open the door in the event that all power to the door latch fails. Even in newer models (at least of 3/Y/Cybertruck, that i know of) the emergency release is buried under the cupholder liner in the rear seat. Here is a youtube video showing a homebrew retrofit. It seems like something like this should probably be provided to owners of this model of car. The internals of the door seem to make this feasible. [XXX] The front seats, on the other hand, have an easily accessed and intuitive emergency door release. I imagine that the rear seats differ from this model because of child safety locks. Just removing all emergency handles from the door seems like a pretty bad solution. I further understand that there are situations in which even an emergency door release will fail to open the door, and a glass break device is probably the ultimate recourse to this situation. But rear seat emergency egress really seems like a blind spot in NHTSA requirements at least. I shouldn't have to do an airline style safety briefing to my rear passengers in a consumer vehicle. Thanks for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

I received a proactive service alert from Tesla car stating: Front Passenger Safety Restraint System Issue. Tesla wants to charge me to fix this and said there may be issues with the restraint system, such as seats belts or airbags if I don’t pay out of pocket to fix it. This seems ridiculous I have to pay to fix this safety concern.. please issue a recall for this… seems a lot of people are getting this after researching on google and Reddit. Thanks

SEAT BELTS

I received a proactive service alert from Tesla car stating: Front Passenger Safety Restraint System Issue. Tesla wants to charge me to fix this and said there may be issues with the restraint system, such as seats belts or airbags if I don’t pay out of pocket to fix it. This seems ridiculous I have to pay to fix this safety concern.. please issue a recall for this… seems a lot of people are getting this after researching on google and Reddit. Thanks

SEATS

I received a proactive service alert from Tesla car stating: Front Passenger Safety Restraint System Issue. Tesla wants to charge me to fix this and said there may be issues with the restraint system, such as seats belts or airbags if I don’t pay out of pocket to fix it. This seems ridiculous I have to pay to fix this safety concern.. please issue a recall for this… seems a lot of people are getting this after researching on google and Reddit. Thanks

FORWARD COLLISION AVOIDANCE: WARNINGS

Vehicle must have thought a shadow line in the road from a bridge indicated a wall I was about to hit, as it slammed on the breaks in the middle of the freeway. Car behind had to swerve to avoid. On the same trip, several nags of 'keep eyes on the road' were incorrect, as my eyes were directly on the road, but phone was in hand functioning as a microphone taking voice memos. Car proceeded to shut itself down while in the middle of the freeway, causing me to go slower than traffic and put me in danger as cars behind me had to swerve or lane change to avoid me as I tried to pull off to the shoulder. These forced shutdowns from incorrect 'nag fails' are causing safety issues. Nag failures should not forcibly shut the car down. Not sure if this is being enforced by NHTSA, or why Tesla is choosing to disable their auto steer or FSD when drivers are detected to be failing nags - nags should be there to help drivers, and potentially the nag data/cab video can be used after the fact should a user failing nags be involved in an accident for insurance dispute resolution, but shutting the cars down themselves is causing issues.

VEHICLE SPEED CONTROL

Vehicle must have thought a shadow line in the road from a bridge indicated a wall I was about to hit, as it slammed on the breaks in the middle of the freeway. Car behind had to swerve to avoid. On the same trip, several nags of 'keep eyes on the road' were incorrect, as my eyes were directly on the road, but phone was in hand functioning as a microphone taking voice memos. Car proceeded to shut itself down while in the middle of the freeway, causing me to go slower than traffic and put me in danger as cars behind me had to swerve or lane change to avoid me as I tried to pull off to the shoulder. These forced shutdowns from incorrect 'nag fails' are causing safety issues. Nag failures should not forcibly shut the car down. Not sure if this is being enforced by NHTSA, or why Tesla is choosing to disable their auto steer or FSD when drivers are detected to be failing nags - nags should be there to help drivers, and potentially the nag data/cab video can be used after the fact should a user failing nags be involved in an accident for insurance dispute resolution, but shutting the cars down themselves is causing issues.

STEERING

Vehicle must have thought a shadow line in the road from a bridge indicated a wall I was about to hit, as it slammed on the breaks in the middle of the freeway. Car behind had to swerve to avoid. On the same trip, several nags of 'keep eyes on the road' were incorrect, as my eyes were directly on the road, but phone was in hand functioning as a microphone taking voice memos. Car proceeded to shut itself down while in the middle of the freeway, causing me to go slower than traffic and put me in danger as cars behind me had to swerve or lane change to avoid me as I tried to pull off to the shoulder. These forced shutdowns from incorrect 'nag fails' are causing safety issues. Nag failures should not forcibly shut the car down. Not sure if this is being enforced by NHTSA, or why Tesla is choosing to disable their auto steer or FSD when drivers are detected to be failing nags - nags should be there to help drivers, and potentially the nag data/cab video can be used after the fact should a user failing nags be involved in an accident for insurance dispute resolution, but shutting the cars down themselves is causing issues.

UNKNOWN OR OTHER

Experienced sudden unintended acceleration (SUA) while parking the car. Was pulling into a parking spot at a very slow speed, approx 5 mph and the car accelerated to an extremely high speed on its own without any input from me. Tried to brake to stop the car but the car did not respond or stop or slow down. Due to the SUA event, the car crashed into the side of a building, all air bags in the car were deployed, and the car is a total loss per insurance.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Software update was pushed onto my car, after the update the car autopilot ECU no longer works. When the ECU finally failed these features were stuck or are completely broken/not working: - Auto dim rear view mirrors (these were stuck in dim mode, preventing me from seeing in rain or darkened environments such as at night or under shade, 0% visibility under these conditions when changing lanes or reversing) - Rear view camera completely stopped functioning, as did all cameras on the car - Forward collision warning no longer works - Autopilot (ADAS features in general) no longer functioning including lane keep assist - On screen navigation is locked in place where the car failed (screen shows location where the car ECU presumably failed). I am further unsure if the following features function as required: - Airbag deployment - AEB (Automatic emergency braking)

FORWARD COLLISION AVOIDANCE: WARNINGS

Software update was pushed onto my car, after the update the car autopilot ECU no longer works. When the ECU finally failed these features were stuck or are completely broken/not working: - Auto dim rear view mirrors (these were stuck in dim mode, preventing me from seeing in rain or darkened environments such as at night or under shade, 0% visibility under these conditions when changing lanes or reversing) - Rear view camera completely stopped functioning, as did all cameras on the car - Forward collision warning no longer works - Autopilot (ADAS features in general) no longer functioning including lane keep assist - On screen navigation is locked in place where the car failed (screen shows location where the car ECU presumably failed). I am further unsure if the following features function as required: - Airbag deployment - AEB (Automatic emergency braking)

ELECTRICAL SYSTEM

Software update was pushed onto my car, after the update the car autopilot ECU no longer works. When the ECU finally failed these features were stuck or are completely broken/not working: - Auto dim rear view mirrors (these were stuck in dim mode, preventing me from seeing in rain or darkened environments such as at night or under shade, 0% visibility under these conditions when changing lanes or reversing) - Rear view camera completely stopped functioning, as did all cameras on the car - Forward collision warning no longer works - Autopilot (ADAS features in general) no longer functioning including lane keep assist - On screen navigation is locked in place where the car failed (screen shows location where the car ECU presumably failed). I am further unsure if the following features function as required: - Airbag deployment - AEB (Automatic emergency braking)

STEERING

Steering rack failed

UNKNOWN OR OTHER

While driving south bound on [XXX] in Torrance and intending to go [XXX] , the GPS suggests to take a left turn for the ramp. The left turn is illegal. The ramp is on the right side of the road. With FSD, I have to intervene and take control. This has happened multiple times in last 1 year, since the time the ramp on right side was opened and left side became illegal. GPS data is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

I am reporting a spontaneous windshield crack that developed on my 2020 Tesla Model 3 Performance under normal operating conditions. After exiting a routine drive-through car wash in Las Vegas on a hot day, I noticed a hairline crack in the windshield. It originates from the very bottom edge within the black ceramic frit area, curves upward, and spans across the glass. There are no impact points, chips, or pits of any kind. I brought the vehicle to Tesla Service, where the Service Manager visually confirmed it is a stress crack not caused by external damage. Despite this, they stated that Tesla does not offer goodwill or warranty repairs for windshields, regardless of the nature of the failure. This raises a serious safety concern. A windshield is a structural component of the vehicle and critical for driver visibility. A spontaneous failure like this without external cause compromises safety, especially at highway speeds. There are numerous reports of similar spontaneous cracks in Tesla Model 3 vehicles, often originating from the same area. This suggests a potential systemic defect in the design, installation, or bonding of the windshield. I am requesting that the NHTSA investigate this issue for safety implications and possible structural design flaws.

AIR BAGS

Airbags did not deploy when vehicle hit 75 ft highway guardrail driving over 70 mph. The car was totaled, the driver's head hit the steering wheel, requiring stitches. EMS and police at the scene were surprised to find airbags not deployed. Vehicle has been inspected by insurance. Manufacturer has not yet been informed, to my knowledge. There were no warning lights or messages indicating a problem with airbags or anything else for that matter. Driver was wearing seatbelt.

SERVICE BRAKES

Automatic breaking was initiated as I was pulling in a driveway as I got closer to a large trashcan. The braking was aggressive and I now have concerns that it might've given me minor whiplash as it was so sudden. I have pictures of where I parked. I was about 6-8 feet away from the trashcan when the car automatically braked. I've pulled into this spot numerous times and never had this reaction.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

I am writing to report a repeated and potentially dangerous defect in my 2020 Tesla Model 3. On four separate occasions, the front trunk (frunk) latch has opened on its own, without any input from me. This has occurred while parked in my garage and poses a serious safety risk, especially at highway speeds where the hood could flip up and obstruct the driver’s view. I am aware that Tesla has issued recalls for this exact problem involving the frunk latch mechanism on certain Model 3 vehicles. However, I have been told by Tesla that my VIN is not included in the recall, despite my car exhibiting the same malfunction. I brought my vehicle to the Carlsbad CA Tesla service center, but they found no issue and have since told me they consider the matter closed. I also want to note that I previously experienced a failure of the rear camera cable, which Tesla also initially claimed was not part of a recall—only to later repair it under warranty when the problem became undeniable. I believe this hood latch issue poses a critical safety hazard that may be more widespread than Tesla currently acknowledges. If the frunk opens while driving, it could cause a catastrophic accident. Tesla’s dismissal of this issue leaves me driving a car that could endanger myself and others on the road. I respectfully request that NHTSA investigate this defect and consider whether the existing recall should be expanded to include additional vehicles like mine. I would also like NHTSA to contact Tesla and direct them to address the situation in my vehicle…to do more than say “we could not reproduce the reported issue." Thank you for your attention to this urgent matter.

SUSPENSION

The front suspension is failing. I have already replaced the upper control arms. Now I need to replace the bushings on compliance and lateral linksare tearing. There have been recalls for this model and year, for this issue. My VIN, is not included in the recall. I was notified of the aditional needed repairs when I had the upper control arms replaced.

SEATS

My 2020 Tesla Model 3 has displayed a "Front Passenger Safety Restraint System Fault - Service is required" error since June 2023. This error has persisted for well over a year despite troubleshooting attempts, such as restarting the vehicle and checking for obstructions. Tesla service quoted over $400 to repair this issue, but I believe this is a basic safety-related defect that should be covered by the manufacturer, as it likely disables the front passenger airbag, posing an unreasonable risk of injury or death in a crash. This appears to be a widespread issue, as I’ve seen similar complaints from other Tesla owners online. I request that NHTSA investigate this as a potential safety defect for a recall.

SEAT BELTS

My 2020 Tesla Model 3 has displayed a "Front Passenger Safety Restraint System Fault - Service is required" error since June 2023. This error has persisted for well over a year despite troubleshooting attempts, such as restarting the vehicle and checking for obstructions. Tesla service quoted over $400 to repair this issue, but I believe this is a basic safety-related defect that should be covered by the manufacturer, as it likely disables the front passenger airbag, posing an unreasonable risk of injury or death in a crash. This appears to be a widespread issue, as I’ve seen similar complaints from other Tesla owners online. I request that NHTSA investigate this as a potential safety defect for a recall.

AIR BAGS

My 2020 Tesla Model 3 has displayed a "Front Passenger Safety Restraint System Fault - Service is required" error since June 2023. This error has persisted for well over a year despite troubleshooting attempts, such as restarting the vehicle and checking for obstructions. Tesla service quoted over $400 to repair this issue, but I believe this is a basic safety-related defect that should be covered by the manufacturer, as it likely disables the front passenger airbag, posing an unreasonable risk of injury or death in a crash. This appears to be a widespread issue, as I’ve seen similar complaints from other Tesla owners online. I request that NHTSA investigate this as a potential safety defect for a recall.

SEAT BELTS

Tried to put on seatbelt and would not click locked. Have never had issues and nothing has changed that could cause any damage or malfunction. Nothing inside or stuck just won’t lock.

AIR BAGS

I have to pay over $1444 to Tesla to change the airbag because it is not working properly. Tesla will: Update front passenger Airbag to Maintain compatibility with front passenger seat. Replace Occupant Classification System (OCS) of Front passenger Seat. Install OCS filter module.

EXTERIOR LIGHTING

License plate light has a recall

STRUCTURE:BODY

Had to drive through water about 8” deep and while going through the water the rear bumper, and the skid plate underneath the car was yanked off breaking 2 brackets that hold the skid plate on and it broke the manufacturer welds on the other two brackets. This is a known defect with 2017-2019 but obviously it is also a defect with the 2020s.

WHEELS

I am experiencing persistent front suspension issues with my Tesla Model 3 Performance. The vehicle has been taken to a Tesla Service Center three times, yet the problem has not been resolved. The issue includes: Unusual noises (clunking, knocking, or creaking) from the front suspension. Instability or poor handling at various speeds. Repeated failures of suspension components despite repairs. Each time, Tesla service has attempted repairs, but the issue continues to persist, raising serious concerns about the safety and durability of the suspension system.The vehicle is currently at Tesla service center as of March 4th 2025 and they are working on the same problem for the 3rd time.

SUSPENSION

I am experiencing persistent front suspension issues with my Tesla Model 3 Performance. The vehicle has been taken to a Tesla Service Center three times, yet the problem has not been resolved. The issue includes: Unusual noises (clunking, knocking, or creaking) from the front suspension. Instability or poor handling at various speeds. Repeated failures of suspension components despite repairs. Each time, Tesla service has attempted repairs, but the issue continues to persist, raising serious concerns about the safety and durability of the suspension system.The vehicle is currently at Tesla service center as of March 4th 2025 and they are working on the same problem for the 3rd time.

SEATS

The passenger-side seatbelt system in my Tesla Model 3 (bought Dec 2020) has been malfunctioning repeatedly. The vehicle displays a "Front passenger safety restraint system fault” warning, even when no one is on the passenger side. This issue has persisted despite multiple repair attempts by Tesla during the warranty period, but they have been unable to resolve it. Safety Concern: A malfunctioning seatbelt system is a serious safety hazard, as it could result in the seatbelt failing to function properly in an accident, potentially putting the passenger at greater risk of injury or death. Additionally, the fault warning may prevent proper airbag deployment or create a distraction for the driver while operating the vehicle. Attempts to Fix & Verification: Tesla has attempted multiple repairs but has not been able to fix the issue. According to Tesla, this is a common issue with this model, which raises concerns about a wider systemic defect. The problem is persistent and ongoing, making the vehicle unreliable and unsafe for passengers. Warning & Symptoms: The seatbelt fault warning appears randomly but frequently while driving. Tesla attempted to fix this issue as early as June of 2023, and has remained unresolved despite 4 or more service visits. We might have asked Tesla to work on this issue even earlier and more times since we're unable to pull up repair history before this due to their system error. This issue requires immediate investigation to determine if it is a broader safety defect affecting other Tesla vehicles and if a recall or mandatory repair is necessary.

SEAT BELTS

The passenger-side seatbelt system in my Tesla Model 3 (bought Dec 2020) has been malfunctioning repeatedly. The vehicle displays a "Front passenger safety restraint system fault” warning, even when no one is on the passenger side. This issue has persisted despite multiple repair attempts by Tesla during the warranty period, but they have been unable to resolve it. Safety Concern: A malfunctioning seatbelt system is a serious safety hazard, as it could result in the seatbelt failing to function properly in an accident, potentially putting the passenger at greater risk of injury or death. Additionally, the fault warning may prevent proper airbag deployment or create a distraction for the driver while operating the vehicle. Attempts to Fix & Verification: Tesla has attempted multiple repairs but has not been able to fix the issue. According to Tesla, this is a common issue with this model, which raises concerns about a wider systemic defect. The problem is persistent and ongoing, making the vehicle unreliable and unsafe for passengers. Warning & Symptoms: The seatbelt fault warning appears randomly but frequently while driving. Tesla attempted to fix this issue as early as June of 2023, and has remained unresolved despite 4 or more service visits. We might have asked Tesla to work on this issue even earlier and more times since we're unable to pull up repair history before this due to their system error. This issue requires immediate investigation to determine if it is a broader safety defect affecting other Tesla vehicles and if a recall or mandatory repair is necessary.

FUEL/PROPULSION SYSTEM

This happened on 2/18/2023. After I charged my car at a local supercharging station, I drove on the local roads for about 2 miles when the car started shutting down. I could barely steer, and the computer monitor stated that the brakes were turning off, and other parts, like cameras, were losing functionality. I pulled over into the local park. I was frightened that my car was no longer functional and that I could be in grave danger driving again. I tried to call Tesla but no one answered. I had to go through the app. My dad came and we found a Youtube video that said to walk out of the car to let it restart. Looks like it happened to another owner. We did that and the car started functioning again. Not sure why it did this after a charge. But it happened again 3 mos later when I was on the freeway. Luckily, I knew what to do from prior experience. But I am mindful of this whenever I supercharge my car. I wait after charging to drive. This shouldn't be the case and Tesla should tell people of this issue. I tried to tell Tesla service when I went in for another repair but they ignored my comments.

SERVICE BRAKES

This happened on 2/18/2023. After I charged my car at a local supercharging station, I drove on the local roads for about 2 miles when the car started shutting down. I could barely steer, and the computer monitor stated that the brakes were turning off, and other parts, like cameras, were losing functionality. I pulled over into the local park. I was frightened that my car was no longer functional and that I could be in grave danger driving again. I tried to call Tesla but no one answered. I had to go through the app. My dad came and we found a Youtube video that said to walk out of the car to let it restart. Looks like it happened to another owner. We did that and the car started functioning again. Not sure why it did this after a charge. But it happened again 3 mos later when I was on the freeway. Luckily, I knew what to do from prior experience. But I am mindful of this whenever I supercharge my car. I wait after charging to drive. This shouldn't be the case and Tesla should tell people of this issue. I tried to tell Tesla service when I went in for another repair but they ignored my comments.

STEERING

This happened on 2/18/2023. After I charged my car at a local supercharging station, I drove on the local roads for about 2 miles when the car started shutting down. I could barely steer, and the computer monitor stated that the brakes were turning off, and other parts, like cameras, were losing functionality. I pulled over into the local park. I was frightened that my car was no longer functional and that I could be in grave danger driving again. I tried to call Tesla but no one answered. I had to go through the app. My dad came and we found a Youtube video that said to walk out of the car to let it restart. Looks like it happened to another owner. We did that and the car started functioning again. Not sure why it did this after a charge. But it happened again 3 mos later when I was on the freeway. Luckily, I knew what to do from prior experience. But I am mindful of this whenever I supercharge my car. I wait after charging to drive. This shouldn't be the case and Tesla should tell people of this issue. I tried to tell Tesla service when I went in for another repair but they ignored my comments.

UNKNOWN OR OTHER

The Tesla windows have a window sensor in the door. It appears these fail. When they fail, the door does not shut securely. More specifically, it stays paritally ajar. I would like to report this a safety issue. More specifically, it is possible a passenger could fall out when the window does not shut properly. Additionally, it seem to impact the drivablity and safety. This should be considered a recall item.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My Model 3 failed at under 50,000 miles and gave out a series of failure warnings. It was unable to drive anymore and steering became stiff and unresponsive. In researching this I see it is a common issue with hundreds of thousands of cars affected. And the NHTSA has an open investigation into it. Tesla as usual is denying the problem exists.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My Model 3 failed at under 50,000 miles and gave out a series of failure warnings. It was unable to drive anymore and steering became stiff and unresponsive. In researching this I see it is a common issue with hundreds of thousands of cars affected. And the NHTSA has an open investigation into it. Tesla as usual is denying the problem exists.

STEERING

My Model 3 failed at under 50,000 miles and gave out a series of failure warnings. It was unable to drive anymore and steering became stiff and unresponsive. In researching this I see it is a common issue with hundreds of thousands of cars affected. And the NHTSA has an open investigation into it. Tesla as usual is denying the problem exists.

UNKNOWN OR OTHER

Car radio goes so loud it damaged my ear nerves. This results in pain especially when exposed to loud sounds

ELECTRICAL SYSTEM

Car radio goes so loud it damaged my ear nerves. This results in pain especially when exposed to loud sounds

SEATS

Back and buttocks area suffered electrical burns and pain from Tesla Seat Heaters (in heated seats) twice 1. Happened in 2024 on temperature level 3 2 Although I turned it down it happened again in 2025 on temperature level 2

ELECTRICAL SYSTEM

Back and buttocks area suffered electrical burns and pain from Tesla Seat Heaters (in heated seats) twice 1. Happened in 2024 on temperature level 3 2 Although I turned it down it happened again in 2025 on temperature level 2

SEAT BELTS

I keep receiving an alert: “Front Passenger Safety Restraint System Fault”. I contacted Tesla and they informed me that my airbag sensor needs to be recalibrated and may jeopardize a child sitting in the seat if the airbag is deployed. I understand that this is a common problem with the Model of Tesla.

AIR BAGS

I keep receiving an alert: “Front Passenger Safety Restraint System Fault”. I contacted Tesla and they informed me that my airbag sensor needs to be recalibrated and may jeopardize a child sitting in the seat if the airbag is deployed. I understand that this is a common problem with the Model of Tesla.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

In a private parking lot, within line of sight and ample time to respond to problem I used Tesla Smart Summon. Instead of taking an obvious route through the parking lot, it narrowly hit a parked car, then proceeded to drive over a parking barrier and into a wooded field towards me and a crowded food truck area. I was unable to cancel the feature in time to stop the car from the collision as it accelerated too fast and without any initial signs of an issue. Even after canceling through the app, the car tried to continue for a brief period. If anyone was in the area or we were closer we could have been hit. Tesla replaced the cameras but claimed no responsibility for damages, citing I was "in control". There were no warning lamps or indicators of any defects before the incident. I also have the original dashcam footage portraying the incident, which clearly shows numerous safety hazards to the smart summon feature.

STEERING

In a private parking lot, within line of sight and ample time to respond to problem I used Tesla Smart Summon. Instead of taking an obvious route through the parking lot, it narrowly hit a parked car, then proceeded to drive over a parking barrier and into a wooded field towards me and a crowded food truck area. I was unable to cancel the feature in time to stop the car from the collision as it accelerated too fast and without any initial signs of an issue. Even after canceling through the app, the car tried to continue for a brief period. If anyone was in the area or we were closer we could have been hit. Tesla replaced the cameras but claimed no responsibility for damages, citing I was "in control". There were no warning lamps or indicators of any defects before the incident. I also have the original dashcam footage portraying the incident, which clearly shows numerous safety hazards to the smart summon feature.

UNKNOWN OR OTHER

In a private parking lot, within line of sight and ample time to respond to problem I used Tesla Smart Summon. Instead of taking an obvious route through the parking lot, it narrowly hit a parked car, then proceeded to drive over a parking barrier and into a wooded field towards me and a crowded food truck area. I was unable to cancel the feature in time to stop the car from the collision as it accelerated too fast and without any initial signs of an issue. Even after canceling through the app, the car tried to continue for a brief period. If anyone was in the area or we were closer we could have been hit. Tesla replaced the cameras but claimed no responsibility for damages, citing I was "in control". There were no warning lamps or indicators of any defects before the incident. I also have the original dashcam footage portraying the incident, which clearly shows numerous safety hazards to the smart summon feature.