2018 TESLA MODEL 3

ELECTRICAL SYSTEM:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk: Driving with improperly inflated tires increases the risk of a crash.

STEERING:AUTOMATED/ADAPTIVE STEERING

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

SUSPENSION:FRONT

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Risk: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

ELECTRICAL SYSTEM:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

SEAT BELTS:REAR/OTHER:ANCHORAGE

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

Risk: An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risk: Failing to stop at a stop sign can increase the risk of a crash.

SEAT BELTS

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Risk: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Risk: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

UNKNOWN OR OTHER

While driving on the 5 freeway, using autopilot, my car suddenly decelerated and came to a complete stop. Fortunately, we were not struck from behind, and I was able to get the car to accelerate again after approximately 10 seconds.

SUSPENSION

The front passenger side upper control arm is squeaking and causing vehicle to drift to right, vehicle only has like 60k miles and the upper control arms have been replaced by Tesla before

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING

The contact owns a 2018 Tesla Model 3. The contact stated that while driving 60 MPH with the Self Driving feature activated, the vehicle failed to slow down while approaching oncoming traffic. The vehicle accelerated and drove around the traffic. The contact depressed the brake pedal and touched the steering wheel to disable the Self Driving feature, but the vehicle failed to respond. The contact stated that once the vehicle passed through traffic, the brake pedal was depressed again, and the Self Driving feature was deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was 55,866.

SERVICE BRAKES

Main incident: Time: 2025-08-28 ~12:41 PM PST What happened: After searching for a parking space, the driver was preparing to reverse into the spot, the driver pressed up the stalk to shift the gear into reverse, a sound was heard and something showed up on the screen, the vehicle once again started accelerating and running forward suddenly and sharply (3 mph to 28 mph in 3 secs), driver tried to steer the vehicle away from cars and buildings to minimize danger, the car rushed onto a concrete curb, hit one blue Tesla, then hit the side of a concrete utility pole, and ran over a plant and last crashed into the chain-link french before it finally stops Injuries: * Spine pain for one passenger Damages: ** All tires blown out, tire falls off ** Severe damages throughout the vehicle body * One Tesla parked on the parking lot was severely damaged * The utility pole's base box was scraped and deformed * One plant was knocked down Similar case 3 few mins ago: Time: 2025-08-28 ~12:38 PM PST What happened: The driver entered a oneway parking lot, but found no available spot and was trying to back up, the vehicle suddenly accelerated on its own. The driver performed an emergency brake and stopped the vehicle. At the time the vehicle stopped, it was only about 20 inches away from two cars in front of it Injuries and damages: None What component or system failed or malfunctioned, and is it available for inspection upon request? Malfunctioning of the electronic control or braking system leading to abnormal acceleration Conflicting gear shifting and autopilot engagement design The right stalk is used to both shift gears and engage autopilot features, this design makes it very easy for the system to confuse the two actions Autopilot feature safety issues Autopilot features (whether its FSD or cruise control) should not be allowed to initiate abrupt acceleration to a dangerous speed in a low speed area (for example parking lot) Insurance claim filed, number: 25-647243342

ELECTRICAL SYSTEM

Main incident: Time: 2025-08-28 ~12:41 PM PST What happened: After searching for a parking space, the driver was preparing to reverse into the spot, the driver pressed up the stalk to shift the gear into reverse, a sound was heard and something showed up on the screen, the vehicle once again started accelerating and running forward suddenly and sharply (3 mph to 28 mph in 3 secs), driver tried to steer the vehicle away from cars and buildings to minimize danger, the car rushed onto a concrete curb, hit one blue Tesla, then hit the side of a concrete utility pole, and ran over a plant and last crashed into the chain-link french before it finally stops Injuries: * Spine pain for one passenger Damages: ** All tires blown out, tire falls off ** Severe damages throughout the vehicle body * One Tesla parked on the parking lot was severely damaged * The utility pole's base box was scraped and deformed * One plant was knocked down Similar case 3 few mins ago: Time: 2025-08-28 ~12:38 PM PST What happened: The driver entered a oneway parking lot, but found no available spot and was trying to back up, the vehicle suddenly accelerated on its own. The driver performed an emergency brake and stopped the vehicle. At the time the vehicle stopped, it was only about 20 inches away from two cars in front of it Injuries and damages: None What component or system failed or malfunctioned, and is it available for inspection upon request? Malfunctioning of the electronic control or braking system leading to abnormal acceleration Conflicting gear shifting and autopilot engagement design The right stalk is used to both shift gears and engage autopilot features, this design makes it very easy for the system to confuse the two actions Autopilot feature safety issues Autopilot features (whether its FSD or cruise control) should not be allowed to initiate abrupt acceleration to a dangerous speed in a low speed area (for example parking lot) Insurance claim filed, number: 25-647243342

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Main incident: Time: 2025-08-28 ~12:41 PM PST What happened: After searching for a parking space, the driver was preparing to reverse into the spot, the driver pressed up the stalk to shift the gear into reverse, a sound was heard and something showed up on the screen, the vehicle once again started accelerating and running forward suddenly and sharply (3 mph to 28 mph in 3 secs), driver tried to steer the vehicle away from cars and buildings to minimize danger, the car rushed onto a concrete curb, hit one blue Tesla, then hit the side of a concrete utility pole, and ran over a plant and last crashed into the chain-link french before it finally stops Injuries: * Spine pain for one passenger Damages: ** All tires blown out, tire falls off ** Severe damages throughout the vehicle body * One Tesla parked on the parking lot was severely damaged * The utility pole's base box was scraped and deformed * One plant was knocked down Similar case 3 few mins ago: Time: 2025-08-28 ~12:38 PM PST What happened: The driver entered a oneway parking lot, but found no available spot and was trying to back up, the vehicle suddenly accelerated on its own. The driver performed an emergency brake and stopped the vehicle. At the time the vehicle stopped, it was only about 20 inches away from two cars in front of it Injuries and damages: None What component or system failed or malfunctioned, and is it available for inspection upon request? Malfunctioning of the electronic control or braking system leading to abnormal acceleration Conflicting gear shifting and autopilot engagement design The right stalk is used to both shift gears and engage autopilot features, this design makes it very easy for the system to confuse the two actions Autopilot feature safety issues Autopilot features (whether its FSD or cruise control) should not be allowed to initiate abrupt acceleration to a dangerous speed in a low speed area (for example parking lot) Insurance claim filed, number: 25-647243342

SERVICE BRAKES

All 4 Brake lines (tubes) from either from ABS or Brake booster pump are corroded and pierced. All brake fluid leaked front center of the vehicle and lost all brake. Brake lines or tubes are looks good from under the front and back tires. It looks like a quality of the brake lines / tubes from ABS to the bottom are not meeting the expected quality.

SEATS

A sensor for the driver side safety restraint system was displayed from the vehicles screen. Potentially loose wires under the seat when manufactured.

SEAT BELTS

A sensor for the driver side safety restraint system was displayed from the vehicles screen. Potentially loose wires under the seat when manufactured.

SEATS

This message has been intermittent and looking online has happened a lot for this model. The front passenger restraint system is critical for passenger safety, this should be a recall. Concern: Customer states:Alerts - Seats - Front passenger safety restraint system issue/Service is required Detected August 16, 2025

SEAT BELTS

Getting a notification for "Front left safety restraint system fault" which disengages the airbags. Seems like a very common fault with Teslas but no recall has been made.

AIR BAGS

Getting a notification for "Front left safety restraint system fault" which disengages the airbags. Seems like a very common fault with Teslas but no recall has been made.

FORWARD COLLISION AVOIDANCE: WARNINGS

Too fast and too close to stop sign to red light or other cars while in Full Self Drive (supervised).I had to disable it to avoid risks of accident.Even using Chilly Mode.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Too fast and too close to stop sign to red light or other cars while in Full Self Drive (supervised).I had to disable it to avoid risks of accident.Even using Chilly Mode.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Too fast and too close to stop sign to red light or other cars while in Full Self Drive (supervised).I had to disable it to avoid risks of accident.Even using Chilly Mode.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera recall was not fixed properly or the new parts have same issue. As a result the backup camera was not functioning. When the camera is not functioning the autopilot system drives aggressively, speeding up to the max set speed when it is not safe to do so with current traffic conditions. Had to disengage autopilot otherwise it would have crashed. Also I received an alert that the emergency breaking system was not functional. When reversing could not use backup camera.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Backup camera recall was not fixed properly or the new parts have same issue. As a result the backup camera was not functioning. When the camera is not functioning the autopilot system drives aggressively, speeding up to the max set speed when it is not safe to do so with current traffic conditions. Had to disengage autopilot otherwise it would have crashed. Also I received an alert that the emergency breaking system was not functional. When reversing could not use backup camera.

FORWARD COLLISION AVOIDANCE: WARNINGS

Backup camera recall was not fixed properly or the new parts have same issue. As a result the backup camera was not functioning. When the camera is not functioning the autopilot system drives aggressively, speeding up to the max set speed when it is not safe to do so with current traffic conditions. Had to disengage autopilot otherwise it would have crashed. Also I received an alert that the emergency breaking system was not functional. When reversing could not use backup camera.

SUSPENSION

The contact owns a 2018 Tesla Model 3. The contact stated that while his wife was driving at slow speeds, after completing a right turn, there was an abnormal sound coming from the front passenger’s side suspension. The contact stated that increased effort was required to maneuver the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the passenger’s side control arm had disconnected. The contact was informed that two bolts that secured the control arm to the frame were missing. The contact also stated that the bolts were found by the tow truck driver while loading the vehicle for towing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

The contact owns a 2018 Tesla Model 3. The contact stated that when the vehicle was started, the front passenger's side restraint warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a seat belt restraint failure. The contact was informed that the front passenger's side wiring harness needed to be replaced. The vehicle was not repaired. In addition, the contact stated that a year prior to the failure, the front driver's side restraint failed, and the vehicle was repaired. The contact stated that at that time, the front passenger's side restraint failure was intermittent; however, the repair for the front passenger's side restraint was not completed because the failure was not duplicated. The contact stated that only the driver's side wiring harness was replaced under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

SEAT BELTS:FRONT

The contact owns a 2018 Tesla Model 3. The contact stated that when the vehicle was started, the front passenger's side restraint warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a seat belt restraint failure. The contact was informed that the front passenger's side wiring harness needed to be replaced. The vehicle was not repaired. In addition, the contact stated that a year prior to the failure, the front driver's side restraint failed, and the vehicle was repaired. The contact stated that at that time, the front passenger's side restraint failure was intermittent; however, the repair for the front passenger's side restraint was not completed because the failure was not duplicated. The contact stated that only the driver's side wiring harness was replaced under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

FUEL/PROPULSION SYSTEM

Tesla failed to properly diagnose a high-voltage battery isolation fault in my 2018 Model 3. Despite safety-critical BMS_a027 and BMS_a142 faults indicating multiple isolation failures, they skipped required insulation resistance testing, falsely blamed sand in a connector, and charged me $174.95. After the issue returned, they reversed course, replaced an internal battery contactor, and reduced the $1,173 estimate to $356—admitting fault without owning it. Days later, a diagnostic showed dangerously low isolation resistance (380kΩ, far below Tesla's 1,000kΩ safety threshold), yet they took no further action. On July 12, the car again went into limp mode. Tesla’s repeated failure to follow safety protocols, diagnose accurately, and honor warranty obligations has left me with a vehicle in an unsafe state and no corporate accountability. I've contacted their Resolutions team three times (7/2, 7/7, 7/10) with zero response.

ENGINE

Tesla failed to properly diagnose a high-voltage battery isolation fault in my 2018 Model 3. Despite safety-critical BMS_a027 and BMS_a142 faults indicating multiple isolation failures, they skipped required insulation resistance testing, falsely blamed sand in a connector, and charged me $174.95. After the issue returned, they reversed course, replaced an internal battery contactor, and reduced the $1,173 estimate to $356—admitting fault without owning it. Days later, a diagnostic showed dangerously low isolation resistance (380kΩ, far below Tesla's 1,000kΩ safety threshold), yet they took no further action. On July 12, the car again went into limp mode. Tesla’s repeated failure to follow safety protocols, diagnose accurately, and honor warranty obligations has left me with a vehicle in an unsafe state and no corporate accountability. I've contacted their Resolutions team three times (7/2, 7/7, 7/10) with zero response.

ELECTRICAL SYSTEM

Tesla failed to properly diagnose a high-voltage battery isolation fault in my 2018 Model 3. Despite safety-critical BMS_a027 and BMS_a142 faults indicating multiple isolation failures, they skipped required insulation resistance testing, falsely blamed sand in a connector, and charged me $174.95. After the issue returned, they reversed course, replaced an internal battery contactor, and reduced the $1,173 estimate to $356—admitting fault without owning it. Days later, a diagnostic showed dangerously low isolation resistance (380kΩ, far below Tesla's 1,000kΩ safety threshold), yet they took no further action. On July 12, the car again went into limp mode. Tesla’s repeated failure to follow safety protocols, diagnose accurately, and honor warranty obligations has left me with a vehicle in an unsafe state and no corporate accountability. I've contacted their Resolutions team three times (7/2, 7/7, 7/10) with zero response.

SERVICE BRAKES

My Tesla got stuck in a McDonald's drive-through because the EPB (Electronic Park Break) refused to disengage. I believe it got stuck as the vehicle was pulling up to the window to pay and I had to reach out with my phone to tap their payment terminal to use Apple Pay. Then the park brake engaged I believe because I possibly lifted up from my seat, yet had my foot on the brake, but when I put it into drive, it refused to disengage. So my car got stuck for about an hour until we force skidded it out of the drive way. Now I've been stuck at this McDonald's parking lot for days, unable to drive it to get repaired or charged. Tesla Temecula refuses to schedule service and canceled the service appointment. Other further away Tesla Service Centers want to charge me hundreds of dollars for diagnosis that I don't have. This is the 2nd time the park break got stuck. The other time was in hospital ambulance ER drop-off bay. This is a major safety issue and the NHTSA should do a safety recall on this to force Tesla to fix it. It's both a software and hardware engineering issue. Yet Tesla keeps placing the blame and cost on customers to profit from their faulty engineering testing. Please help me and Tesla customer fix this!

SEATS

An error code (RCM_a056) will intermittently come up and say there is a fault with the front passenger safety restraint system. It will turn on for a car ride and stay off for a few days and come back randomly. When I researched this code, I found that this is a known issue with 2018 Tesla Model 3's. Apparently there was a flaw in the airbag system which causes this safety concern. I contacted a Tesla service center and they said it would cost $300 just to check it out and another one said +$1000 to "fix". I called their customer service line explained that this should be covered for free since it is not due to "normal wear" but rather should be a safety recall. I also explained this to the service techs but they just said they can't do anything. If I would have been involved in an accident, my wife could have died because of this safety flaw. The vehicle is still under warranty until 120,000 miles. Thank you for your consideration on this matter.

AIR BAGS

An error code (RCM_a056) will intermittently come up and say there is a fault with the front passenger safety restraint system. It will turn on for a car ride and stay off for a few days and come back randomly. When I researched this code, I found that this is a known issue with 2018 Tesla Model 3's. Apparently there was a flaw in the airbag system which causes this safety concern. I contacted a Tesla service center and they said it would cost $300 just to check it out and another one said +$1000 to "fix". I called their customer service line explained that this should be covered for free since it is not due to "normal wear" but rather should be a safety recall. I also explained this to the service techs but they just said they can't do anything. If I would have been involved in an accident, my wife could have died because of this safety flaw. The vehicle is still under warranty until 120,000 miles. Thank you for your consideration on this matter.

SUSPENSION

My car started having loud noises and suspension on both side of my car started making noises and both control arms along with sway barrings and struts are gone bad.

SEATS

RCM_a021 Front left safety restraint system fault error

LANE DEPARTURE: ASSIST

Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! Finally decide it is a KNOWN recall problem w/ Suspension bolts & sub frame! They told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1.24 hours of diagnosis??? A known problem other 2018 Tesla’s have been recalled for ??? Very suspicious?? How do I know they didn’t torque it too far & strip bolt themselves??

LANE DEPARTURE: WARNING

Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! Finally decide it is a KNOWN recall problem w/ Suspension bolts & sub frame! They told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1.24 hours of diagnosis??? A known problem other 2018 Tesla’s have been recalled for ??? Very suspicious?? How do I know they didn’t torque it too far & strip bolt themselves??

SUSPENSION

Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! Finally decide it is a KNOWN recall problem w/ Suspension bolts & sub frame! They told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1.24 hours of diagnosis??? A known problem other 2018 Tesla’s have been recalled for ??? Very suspicious?? How do I know they didn’t torque it too far & strip bolt themselves??

ELECTRICAL SYSTEM

This is a large scale problem with Tesla due to their "easy entry" which automatically moves the front seats to fit the drivers saved positions. Due to Tesla not properly securing the wires under the seat, they get crimped over time causing an error of "safety restraint system issue." There have been thousands of reported Teslas with a simple Google search. The service center also stated to me this is a large scale issue but a recall has not been issued. This is very dangerous as this disables the airbags due to a seat belt or wire crimp under the seat issue. Please investigate and issue a mandatory recall for the safety issue as Tesla wants $1000 to rectify the issue. Many have reported this issue to be fixed by the service center multiple times only to come back months later.

SEAT BELTS

This is a large scale problem with Tesla due to their "easy entry" which automatically moves the front seats to fit the drivers saved positions. Due to Tesla not properly securing the wires under the seat, they get crimped over time causing an error of "safety restraint system issue." There have been thousands of reported Teslas with a simple Google search. The service center also stated to me this is a large scale issue but a recall has not been issued. This is very dangerous as this disables the airbags due to a seat belt or wire crimp under the seat issue. Please investigate and issue a mandatory recall for the safety issue as Tesla wants $1000 to rectify the issue. Many have reported this issue to be fixed by the service center multiple times only to come back months later.

AIR BAGS

This is a large scale problem with Tesla due to their "easy entry" which automatically moves the front seats to fit the drivers saved positions. Due to Tesla not properly securing the wires under the seat, they get crimped over time causing an error of "safety restraint system issue." There have been thousands of reported Teslas with a simple Google search. The service center also stated to me this is a large scale issue but a recall has not been issued. This is very dangerous as this disables the airbags due to a seat belt or wire crimp under the seat issue. Please investigate and issue a mandatory recall for the safety issue as Tesla wants $1000 to rectify the issue. Many have reported this issue to be fixed by the service center multiple times only to come back months later.

AIR BAGS

Vehicle is displaying an error message "Front passenger safety restraint system fault" and "front passenger safety restraint system fault. Service is required." This has the result of "The restraint system may not function as designed." According to an Internet search, this is a very common fault, caused by "interference" and necessitates an occupancy sensor, wiring harness and airbag module exchange.

WHEELS

The bolt/fastner holding the control arms almost backed all the way out. I was driving and heard metal sound it got worse on the drive home. I also noticed the alignment to get worse and when I got home I looked and the bolt/ fastner almost came out. There is a tesla recall for only a small percent for my year with that issue. Tesla wants 4k to replace it. It is a huge safety issue. I have a family and it could have been serious if it detached not only to me and my family but other vehicles other pedestrians.

SUSPENSION

The bolt/fastner holding the control arms almost backed all the way out. I was driving and heard metal sound it got worse on the drive home. I also noticed the alignment to get worse and when I got home I looked and the bolt/ fastner almost came out. There is a tesla recall for only a small percent for my year with that issue. Tesla wants 4k to replace it. It is a huge safety issue. I have a family and it could have been serious if it detached not only to me and my family but other vehicles other pedestrians.

STEERING

The bolt/fastner holding the control arms almost backed all the way out. I was driving and heard metal sound it got worse on the drive home. I also noticed the alignment to get worse and when I got home I looked and the bolt/ fastner almost came out. There is a tesla recall for only a small percent for my year with that issue. Tesla wants 4k to replace it. It is a huge safety issue. I have a family and it could have been serious if it detached not only to me and my family but other vehicles other pedestrians.

SEATS

Vehicle is displaying an error message "Front passenger safety restraint system fault" and "front passenger safety restraint system fault. Service is required." This has the result of "The restraint system may not function as designed." According to an Internet search, this is a very common fault, caused by "interference" and necessitates an occupancy sensor, wiring harness and airbag module exchange.

SEAT BELTS

Vehicle is displaying an error message "Front passenger safety restraint system fault" and "front passenger safety restraint system fault. Service is required." This has the result of "The restraint system may not function as designed." According to an Internet search, this is a very common fault, caused by "interference" and necessitates an occupancy sensor, wiring harness and airbag module exchange.

AIR BAGS

Vehicle is displaying an error message "Front passenger safety restraint system fault" and "front passenger safety restraint system fault. Service is required." This has the result of "The restraint system may not function as designed." According to an Internet search, this is a very common fault, caused by "interference" and necessitates an occupancy sensor, wiring harness and airbag module exchange.

SEAT BELTS

When seat is moved up for my [XXX] daughter, who is learning to drive, it now triggers an error an indicates the air bags will not work. The error code is RCM_a021. It seems the vehicle has a defect that over time the connections for the front seat harnesses will fail. This is a known issue with a Service Bulletin - SB-21-17-005 on your website from December 8, 2021. [XXX] Manufacturer has confirmed the issue, but refuses to replace it unless they are paid more than $800 (although, online people report that when they were under warranty the cost for parts and labor was in the $300 range). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

I just traded in my vehicle for a Tesla from 3rd party dealership on [XXX] A light came on once I reached my home. I called right away before the dealership closed but no one answered. So I took it upon myself to make a service call to Tesla to get my vehicle checked come to find out my vehicle has extensive damages from my unit drive, my subframe and the battery pack is severe punctures and needs to be replaced. Choice Automotive LLC in Honolulu Hawaii didn’t disclose anything to me before purchasing this vehicle. also they didn’t disclose that this vehicle was in a car accident, but they carried on with the sale. I have pictures of what needs to be repaired. Tesla said, I will need $20,000 to repair these damages. So I’m trying to take legal action against Choice Automotive LLC for selling me a vehicle that needs a lot of repair to drive normal again. I need them to pay for these repairs immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

I just traded in my vehicle for a Tesla from 3rd party dealership on [XXX] A light came on once I reached my home. I called right away before the dealership closed but no one answered. So I took it upon myself to make a service call to Tesla to get my vehicle checked come to find out my vehicle has extensive damages from my unit drive, my subframe and the battery pack is severe punctures and needs to be replaced. Choice Automotive LLC in Honolulu Hawaii didn’t disclose anything to me before purchasing this vehicle. also they didn’t disclose that this vehicle was in a car accident, but they carried on with the sale. I have pictures of what needs to be repaired. Tesla said, I will need $20,000 to repair these damages. So I’m trying to take legal action against Choice Automotive LLC for selling me a vehicle that needs a lot of repair to drive normal again. I need them to pay for these repairs immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

I just traded in my vehicle for a Tesla from 3rd party dealership on [XXX] A light came on once I reached my home. I called right away before the dealership closed but no one answered. So I took it upon myself to make a service call to Tesla to get my vehicle checked come to find out my vehicle has extensive damages from my unit drive, my subframe and the battery pack is severe punctures and needs to be replaced. Choice Automotive LLC in Honolulu Hawaii didn’t disclose anything to me before purchasing this vehicle. also they didn’t disclose that this vehicle was in a car accident, but they carried on with the sale. I have pictures of what needs to be repaired. Tesla said, I will need $20,000 to repair these damages. So I’m trying to take legal action against Choice Automotive LLC for selling me a vehicle that needs a lot of repair to drive normal again. I need them to pay for these repairs immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS

I believe this is a safety issue that warrants a recall notice since the seat restraint system may not work correctly due to an electrical connection issue. I get an error message "Front left safety restraint system fault" that comes comes and goes depending on the position of the driver seat - if I raise the seat I get the fault message, if I lower the seat the message goes away. This is clearly due to a loose electrical connection in the seat restraint system. I removed the cover at the side of the seat and have identified a loose yellow/orange plastic connector to the left of the seat (see picture). When you jiggle that connector the error message goes on and off. Tesla will fix the issue for $650, but I believe this is a faulty design issue that causes the connector to get worn every time you adjust the seat, and it should be fixed by Tesla at no charge.

ELECTRICAL SYSTEM

My 2018 Model 3 recently started experiencing issues during AC charging where I’m only able to use 16A out of the 48A available from my Tesla mobile connector charger at home. The specific error warning and error I’m seeing says “PCS_a019 Power grid or vehicle issue limiting AC charging Unplug and retry/ Try different charging location”. Before this started happening I’ve been charging with the same charging setup at home since 2019 and have been getting 32A consistently.
I’ve tried the following options to diagnose the issue: 1. I’ve unplug and replug mobile charger from the connector. (the end plug to the mobile charger), I’ve also plug and unplug connector to the nema 14-50 receptacle. 1. The mobile connector exterior shows a constant flowing of green color on the “TESLA” letters outside the charger 2. I also separately own a second 2023 Model Y Performance, my Model Y is able to use the same Tesla mobile charger connector/receptacle at my home. It it getting AC charging at 32A 3. I’ve also tried charging the 2018 Model 3 (w/ the issue) at another separate AC charging station from a friend’s house that can normally deliver 48A, but I’m still also only getting 16A out of the possible 48A After sending the above to Tesla service center, they remotely diagnose and stated that it was an partial failure/issue with the " Power Conversion System" on the vehicle. However, Tesla mentions that is is not covered by their "HV Battery Warranty" and only covered by their 4 year 50k miles Basica vehicle warranty. My particular vehicle has only 37k miles on the odometer but it exceeded the 4 year period so I'm out of warranty. However I found that my vehicle fits the criteria for this outstanding NHTSA bulletin notice (SB-18-16-011) [XXX] , which also specifically mentioned "Replace Reworked Power Conversion System". My vehicle meets the criteria ( manufactured [XXX]) but Tesla refused to honor the bulletin. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

Upon entering my vehicle, which was in my garage, I put it into reverse. I found the steering wheel extremely difficult to turn and upon viewing the screen I saw a message stating "Steering assist reduced. Steering may require increased effort". I backed up about 10 feet and still was unable to turn the steering wheel. I noticed another message advising "Lane Departure Avoidance features unavailable. Features may be restored on next drive". I pulled back into the garage and rebooted the car to no avail. I let the car sit for several hours before trying again. This time the steering was fine. I am scheduled to have the manufacturer inspect the car on Tuesday April 29, 2025.

SEAT BELTS

Got an alert on the Tesla screen on 4/21/2025 indicating "Front left safety restraint system fault". Took to Tesla Svc Center and they replaced seat belt lap pretensioner, seat belt reminder vent, seat belt reminder sensor box and first row occupancy sensor. Cost $650. Alert goes away if I raise the seat and comes back if I lower the seat. I asked Tesla while scheduling an appointment whether it was a safety issue and they said "Yes". Vehicle has only 43,500 miles on it.

FUEL/PROPULSION SYSTEM

Power Conversion System (PCS) failed Doesn’t allow car to charge. Car has only 33k Miles on it.

UNKNOWN OR OTHER

Front suspension is making very weird and loud noises. Issue is associated with the front suspension links becoming loose.

SUSPENSION

Front suspension is making very weird and loud noises. Issue is associated with the front suspension links becoming loose.

SEATS

Tesla is aware of a common regarding an occupancy sensor in the passenger seat of their vehicles that impacts functionality of airbags and the restraint system. The error code is RCM_a056. A simple search of the code will show a myriad of ongoing issues with their vehicles

AIR BAGS

Tesla is aware of a common regarding an occupancy sensor in the passenger seat of their vehicles that impacts functionality of airbags and the restraint system. The error code is RCM_a056. A simple search of the code will show a myriad of ongoing issues with their vehicles

FUEL/PROPULSION SYSTEM

1. PTC Heater, old part is available for inspection 2. PTC heater failed while driving, experienced loss of power and slow loss of secondary electrical systems (the 12v battery was not able to recharge itself with the PTC heater not functioning). When attempting to restart car after pulling into a parking lot, the entire car died (12V battery was drained so it couldn't start up) and had to get towed to Tesla service center. PTC heater is critical for car to operate as it is closely linked to 12V battery. Additionally, without PTC heater car cannot defog windshield, resulting in potentially poor visibility. 3. Dealer replaced the defective part (PTC heater) and had to replace 12V battery as well. Was not covered under warranty and I had to pay the cost out of pocket. 4. Inspected by manufacturer and replaced. 5. Got warning signs about reduced power available, and secondary electrical features were limited.

VISIBILITY/WIPER

1. PTC Heater, old part is available for inspection 2. PTC heater failed while driving, experienced loss of power and slow loss of secondary electrical systems (the 12v battery was not able to recharge itself with the PTC heater not functioning). When attempting to restart car after pulling into a parking lot, the entire car died (12V battery was drained so it couldn't start up) and had to get towed to Tesla service center. PTC heater is critical for car to operate as it is closely linked to 12V battery. Additionally, without PTC heater car cannot defog windshield, resulting in potentially poor visibility. 3. Dealer replaced the defective part (PTC heater) and had to replace 12V battery as well. Was not covered under warranty and I had to pay the cost out of pocket. 4. Inspected by manufacturer and replaced. 5. Got warning signs about reduced power available, and secondary electrical features were limited.

ELECTRICAL SYSTEM

1. PTC Heater, old part is available for inspection 2. PTC heater failed while driving, experienced loss of power and slow loss of secondary electrical systems (the 12v battery was not able to recharge itself with the PTC heater not functioning). When attempting to restart car after pulling into a parking lot, the entire car died (12V battery was drained so it couldn't start up) and had to get towed to Tesla service center. PTC heater is critical for car to operate as it is closely linked to 12V battery. Additionally, without PTC heater car cannot defog windshield, resulting in potentially poor visibility. 3. Dealer replaced the defective part (PTC heater) and had to replace 12V battery as well. Was not covered under warranty and I had to pay the cost out of pocket. 4. Inspected by manufacturer and replaced. 5. Got warning signs about reduced power available, and secondary electrical features were limited.

UNKNOWN OR OTHER

1. The Power Conversion System (PCS), still in the vehicle and not available for inspection 2. 2 of the 3 controllers have failed, resulting in limited AC charging (16A out of 48A max). The PCS helps regulate AC and DC electricity and connects the 12V batter to the HV battery. If it fails, it could lead to dangerous situations since the electricity from the HV battery wouldn't be as controlled. I'm worried that if the final controller fails while driving it could lead to a loss of power. 3. Problem throws an error code when charging that the dealer has verified, they will not replace it unless I pay for the part+labor which is roughly $1,800. 4. Vehicle inspected by dealer, they will only fix if I pay for replacement part. 5. Car has warning message when charging.

ELECTRICAL SYSTEM

1. The Power Conversion System (PCS), still in the vehicle and not available for inspection 2. 2 of the 3 controllers have failed, resulting in limited AC charging (16A out of 48A max). The PCS helps regulate AC and DC electricity and connects the 12V batter to the HV battery. If it fails, it could lead to dangerous situations since the electricity from the HV battery wouldn't be as controlled. I'm worried that if the final controller fails while driving it could lead to a loss of power. 3. Problem throws an error code when charging that the dealer has verified, they will not replace it unless I pay for the part+labor which is roughly $1,800. 4. Vehicle inspected by dealer, they will only fix if I pay for replacement part. 5. Car has warning message when charging.

FUEL/PROPULSION SYSTEM

1. The Power Conversion System (PCS), still in the vehicle and not available for inspection 2. 2 of the 3 controllers have failed, resulting in limited AC charging (16A out of 48A max). The PCS helps regulate AC and DC electricity and connects the 12V batter to the HV battery. If it fails, it could lead to dangerous situations since the electricity from the HV battery wouldn't be as controlled. I'm worried that if the final controller fails while driving it could lead to a loss of power. 3. Problem throws an error code when charging that the dealer has verified, they will not replace it unless I pay for the part+labor which is roughly $1,800. 4. Vehicle inspected by dealer, they will only fix if I pay for replacement part. 5. Car has warning message when charging.

SEAT BELTS

Alert message on car "safety restraint system issue"

SEAT BELTS

The driver side seatbelt/presence sensor intermittently fails due to faulty wiring. This causes a warning stating 'front left safety restraint system fault' and the driver side airbag to turn off when the warning is present causing a severe safety issue. This is a well documented common safety failure of these vehicles

AIR BAGS

The driver side seatbelt/presence sensor intermittently fails due to faulty wiring. This causes a warning stating 'front left safety restraint system fault' and the driver side airbag to turn off when the warning is present causing a severe safety issue. This is a well documented common safety failure of these vehicles

ELECTRICAL SYSTEM

RCM_a021 alert: Front left safety restraint system fault. Seems like an issue caused by seat movement back & forth.

AIR BAGS

RCM_a021 alert: Front left safety restraint system fault. Seems like an issue caused by seat movement back & forth.

SEAT BELTS

RCM_a021 alert: Front left safety restraint system fault. Seems like an issue caused by seat movement back & forth.

POWER TRAIN

On March 21, 2025, my Tesla Model 3 Long Range entered "Power Reduction Mode" — a safety feature that limits power to protect the high-voltage battery from overheating or failure. Tesla later diagnosed a coolant leak near the battery area. Their own service advisor stated in writing that the failure was “most likely related” to the battery’s thermal management system — the very system responsible for regulating battery temperature and preventing damage. Despite the connection to the battery protection system and the vehicle being under the 8-year/120,000-mile battery warranty, Tesla has refused to cover the repair. The issue remains unresolved, and I have not picked up or approved any repairs on the vehicle. My concern is that driving the vehicle in this state — or leaving this failure unaddressed — could lead to further battery damage or pose a safety risk. I am requesting that NHTSA evaluate this issue as a potential safety concern, especially as the manufacturer is refusing to repair a system directly linked to high-voltage battery safety.

ENGINE

On March 21, 2025, my Tesla Model 3 Long Range entered "Power Reduction Mode" — a safety feature that limits power to protect the high-voltage battery from overheating or failure. Tesla later diagnosed a coolant leak near the battery area. Their own service advisor stated in writing that the failure was “most likely related” to the battery’s thermal management system — the very system responsible for regulating battery temperature and preventing damage. Despite the connection to the battery protection system and the vehicle being under the 8-year/120,000-mile battery warranty, Tesla has refused to cover the repair. The issue remains unresolved, and I have not picked up or approved any repairs on the vehicle. My concern is that driving the vehicle in this state — or leaving this failure unaddressed — could lead to further battery damage or pose a safety risk. I am requesting that NHTSA evaluate this issue as a potential safety concern, especially as the manufacturer is refusing to repair a system directly linked to high-voltage battery safety.

SUSPENSION

While regularly driving I experienced a gradual squeaking sounds from the front suspension. A few moments later I noticed that my steering wheel was acting as if it didn’t have power steering. I’m lead to believe that due to the poor design of my Model 3, that the outside elements were easily able to make its way to my Universal power steering shaft leading Tesla to remove and replace my steering shaft and my Upper control arms as well. The rust on the U shaft was incredible, I’ve only driven in the snow one time and immediately the noises starting happening. I paid everything out of my own pocket due to the undeliverable conditions my steering wheels was in.

STEERING

While regularly driving I experienced a gradual squeaking sounds from the front suspension. A few moments later I noticed that my steering wheel was acting as if it didn’t have power steering. I’m lead to believe that due to the poor design of my Model 3, that the outside elements were easily able to make its way to my Universal power steering shaft leading Tesla to remove and replace my steering shaft and my Upper control arms as well. The rust on the U shaft was incredible, I’ve only driven in the snow one time and immediately the noises starting happening. I paid everything out of my own pocket due to the undeliverable conditions my steering wheels was in.

AIR BAGS

I received and indicator noting that my front passenger safty system has a fault. They indicated that they will have to replace the seat sensor and the airbag. I believe this to be an innate fault of the cars construction. It is dangerous and should be fixed by Tesla and not charged to the customer.

FORWARD COLLISION AVOIDANCE: WARNINGS

October 12, 2024. I was using the Tesla on autopilot. I was in the far right lane and the freeway was curving to the left. The car was following in the lanes, but then all of a sudden it stopped following the freeway and drove into the right guardrail. There were no alerts by the car. It did not warn to take over the vehicle or attempt to avoid the collision. The car drove directly into the guardrail without warning and was totalled.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

October 12, 2024. I was using the Tesla on autopilot. I was in the far right lane and the freeway was curving to the left. The car was following in the lanes, but then all of a sudden it stopped following the freeway and drove into the right guardrail. There were no alerts by the car. It did not warn to take over the vehicle or attempt to avoid the collision. The car drove directly into the guardrail without warning and was totalled.

LANE DEPARTURE: ASSIST

October 12, 2024. I was using the Tesla on autopilot. I was in the far right lane and the freeway was curving to the left. The car was following in the lanes, but then all of a sudden it stopped following the freeway and drove into the right guardrail. There were no alerts by the car. It did not warn to take over the vehicle or attempt to avoid the collision. The car drove directly into the guardrail without warning and was totalled.

AIR BAGS

This is a widespread safety issue that requires a recall! This is not isolated. Model 3 passenger airbags are at risk of not deploying. Car alert: Update Front Passenger Airbag to Maintain Compatibility with Front Passenger Seat Remedy: “Replace Front Passenger Airbag And Update Vehicle Configuration”

SEAT BELTS

Vehicle displays Front Left safety restraint system fault/Service is required

SEAT BELTS

Vehicle displays Front Left safety restraint system fault/Service is required

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Car performed automatic emergency braking on driver's resumption of forward travel from a full stop when traffic light went from red to green. No oncoming vehicles or obstacles were present. Weather was clear and sunny and road was dry.

SUSPENSION

Right front upper control arm began making noise and was replaced under warranty at 42k miles in Sept 2019. Left front upper control arm failed around 50k miles and caused a wreck resulting in $8,365 in damages in April 2021. When fixing one side it is standard to replace the other and Tesla was negligent. Upon fixing the left side suspension at Blue Ash Auto Body in 2021, the brake caliper came loose while driving on the highway while on a vacation. This caused an additional $1500 or so in charges. Both of these incidents put my life and my son's life in danger. About a week or two after the caliper problem, Tesla issued a recall for that part stating that it is now single use only.

STEERING

Right front upper control arm began making noise and was replaced under warranty at 42k miles in Sept 2019. Left front upper control arm failed around 50k miles and caused a wreck resulting in $8,365 in damages in April 2021. When fixing one side it is standard to replace the other and Tesla was negligent. Upon fixing the left side suspension at Blue Ash Auto Body in 2021, the brake caliper came loose while driving on the highway while on a vacation. This caused an additional $1500 or so in charges. Both of these incidents put my life and my son's life in danger. About a week or two after the caliper problem, Tesla issued a recall for that part stating that it is now single use only.

ELECTRICAL SYSTEM

Power Coversion System (PCS) failed on vehicle Causing issues with charging No User facing errors to alert of issues prior to problem (hidden in service menu) - preventing owners from claiming under basic 50k mile warranty. Stated as not part of HV Battery warranty and replacement is ~$2000 Advised to replace or could leave car unusable.

STEERING

- component or system failed or malfunctioned - Front Subframe Structure (Part Number 1044521-00-J) - the part failed with my car at approximately 55,000 miles. When it failed, the car didn't alert any problem and continue to drive the full-self-driving mode. I only noticed that it was very dangerous the next day when I tried to take my car out of the garage. - the problem was diagnosed by Tesla Service center which I had to toll my car to them because it was unsafe to drive. - The vehicle or component was not inspected by police or insurance, because there was no accident. - There was no warning lamps or indication other than noise.

SUSPENSION

Vehicle Information: Make: Tesla Model: Model 3 Mid Range Year: 2018 VIN: [XXX] Mileage: 60,000 Issue Description: My 2018 Tesla Model 3 is experiencing premature wear of the front upper control arm ball joints and lower links at only 60,000 miles, despite the sealant fix from Tesla Service Bulletin SB-20-31-006 being previously applied. This premature wear suggests a defect in materials or design and poses a potential safety risk due to compromised handling. Request: I would like some information on the current situation, if tesla has already told their stance on the issue, if I qualify for any coverage even out of warranty. Anything that can help others when their suspension front goes out extremely prematurely. Contact Information: Name: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION

The car started making a strange high pitched creak sound whenever I would turn the steering wheel, or go over bumps in the road. I brought the car to Tesla and they informed me that the following parts needed to be replaced. 1. Front Lower Compliance links (left and right) 2. Front Lower Lateral Link (left and right) I was notified that the failure of those components was a potentially serious safety issue, and that the parts needed to be replaced as soon as possible. I had Tesla replace the parts, so the issue cannot be inspected. The problem was verified by the Tesla Service Center, and was not seen by any other professionals. There were no real warnings, other than the annoying squeak sound whenever the sterring wheel was turned. The sound first appeared in November of 2024.

SUSPENSION

The front suspension lateral link on our Model 3 came detached from the subframe as the bolts someone loosened. This is a known issue and Tesla has issued a recall (NHTSA Recall No: 23V-235) on this year Model 3, but our VIN is not included in the recall. It seems that this issue is wider than the cars the original recall has included. Upon detachment, the wheel steering did not work, and if it highway speeds, could have cause a fatal accident.

ELECTRICAL SYSTEM

Warning message appeared on center screen stating: "Front left safety restraint system fault". This appears to be a safety related problem , Tesla dealer wants $500 to repair because the vehicle is "out of warreanty" . This is the second Model 3 we have had. Previous version also experienced this fault. Is this a safety problem and if so should the car manufacturer be responsible to repair at no cost to owner? I have receoved a notice from NHTSA dated 5-31-2024 stating recall 24V376 may affect my vehicle - Seat Belt warning Sustem. I have not receoved a specific recall from tesla for this recall. Is it the same as the fault referenced above?

SEAT BELTS

Warning message appeared on center screen stating: "Front left safety restraint system fault". This appears to be a safety related problem , Tesla dealer wants $500 to repair because the vehicle is "out of warreanty" . This is the second Model 3 we have had. Previous version also experienced this fault. Is this a safety problem and if so should the car manufacturer be responsible to repair at no cost to owner? I have receoved a notice from NHTSA dated 5-31-2024 stating recall 24V376 may affect my vehicle - Seat Belt warning Sustem. I have not receoved a specific recall from tesla for this recall. Is it the same as the fault referenced above?

SUSPENSION

The suspension on this car developed a persistent noise that worsened over time, prompting me to schedule a service appointment at the Tesla dealership. Although my car has less than 40,000 miles and has been driven primarily on well-paved city roads, both front suspensions were found to require extensive repairs, a final bill of approximately $2,100. Safety Concerns: Frequent Suspension Issues in Teslas: Online research and data from the NHTSA indicate a disproportionately high number of suspension and steering complaints for Tesla vehicles. In 2023, Tesla owners filed over 260 complaints, significantly higher proportionally than Toyota, despite Tesla's much smaller sales volume. Such trends suggest potential systemic quality issues in Tesla’s manufacturing process. Simultaneous Suspension Failure: The need to replace multiple components in both front suspensions at just 30,000+ miles raises serious questions about the reliability and safety. A single suspension failure could be a bad luck, but simultaneous failures point to broader design or manufacturing problems. Risk of Accidents: Suspension failure compromises vehicle control, increasing the risk of accidents that endanger drivers, passengers, and others on the road. Transparency Issues in the Repair Process: The initial repair estimate of $200 excluded labor costs and was revised to $400 without prior clarity. After inspection, the cost escalated to $2,100, leaving me no option but to approve the repairs without the ability to verify their necessity. Lack of transparency in repair recommendations, coupled with Tesla’s track record of suspension complaints, undermines customer trust and raises concerns about the integrity of the repair process. In conclusion, my experience highlights potential safety risks and quality control issues with Tesla vehicles. Suspension defects not only burden customers with significant costs but also pose a serious hazard on the road.

AIR BAGS

I received an onboard alert that says ‘Safety Restraint System Issue/Service is required.’ According to online Tesla Forums, this is a very common issue with the Model 3 drivers side air bag system. Although some relate it to a wire under the seat that becomes worn with movement of the seat, Tesla gives an estimate of over $1,000 to fix the problem. There repair estimate involves updating the front passenger airbag ($444), and replacing the occupant classification system ($426).

BACK OVER PREVENTION: WARNINGS

Tesla 3 was self parking backwards and failed to stop when the car in the adjacent parking spot started moving. The result was a small scratch, but this is definitely a bug in Tesla self-parking software: it had to stop when another car moves into the stop Tesal selected for self-parking. Here is link to 30 sec video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2018 Tesla Model 3. The contact stated that on several occasions while making left or right turns, there was a loud clanking noise emanating from the front of the vehicle. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the lower control arm bushings had deteriorated and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer several months later where it was diagnosed that the bushings and one of the well nuts had sheared off, and the subframe needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.