2017 SUTPHEN FIRE TRUCK Complaints and Recall Information

The 2017 SUTPHEN FIRE TRUCK has 0 complaints and 6 recalls filed with NHTSA. Owners most frequently report fuel system issues involving potential leaks from the fuel rail and related components. Lighting concerns related to excessive brightness have also been addressed in specific recalled units.

Six recalls address problems primarily affecting the fuel system and exterior lighting. These recalls involve fuel rail leaks, fuel tube cracking, and non-compliant LED lighting that could impair other drivers.

• Fuel rail leakage. Recall 21V580000 affects 604 vehicles due to improperly seated sealing washers in pilot bore holes. This can cause high pressure fuel rail assembly leaks increasing fire risk. Dealers inspect and replace damaged fuel rails at no charge.
• Fuel tube cracking. Recall 21V962000 covers 184 trucks with fatigued fuel tubes between the fuel rail and injectors on cylinders four, five, and six. Cracks cause high pressure fuel leaks raising fire hazards. Repairs include installing vibration isolators or new fuel tubes based on mileage. Free repairs with owner notification dated January 4, 2021.
• Excessive LED lighting brightness. Recall 21V823000 involves 2 units outfitted with Code 3 7x9 Stop-Tail-Turn Reverse All-in-One LED lights that exceed brightness limits, impairing driver vision and increasing crash risk. Sutphen provided filter kits for remedial action free of charge. Both vehicles have been fixed and no owner letters were mailed.

Owners dealing with repeated repairs or unresolved recall issues related to safety defects may have rights under their state’s lemon law. Consulting with a legal professional who specializes in consumer protection may be advisable.