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2008 STARCRAFT QUEST Complaints and Recall Information

The 2008 STARCRAFT QUEST has 0 complaints and 7 recalls filed with NHTSA. Owners do not report any frequent issues through complaints.

There are 7 recalls addressing various systems including labeling, structural integrity, door latches, air conditioning, electrical wiring, and tire information. These recalls involve safety and compliance defects that require free repairs or replacements by dealers.

Recalls
  • Labeling defect. NHTSA recall 11V102000 affects 1,426 vehicles. The driver instruction label warning against using cross mirrors while the bus is in motion is missing. This can lead to crashes because the mirrors do not accurately show other vehicles. Starcraft will notify owners and repair the buses at no charge.
  • Structural adhesive omission. Recall 11V100000 covers 1,385 buses. Body panels may lack structural joint adhesive causing possible collapse during a crash, increasing injury risk. Free repairs will be made following notification.
  • Rear door latch failure. Recall 11V584000 involves 1,792 buses with Challenger door rear emergency exit doors. Insufficient lubrication on the latch may cause the handle to bind and difficult door opening in emergencies. Starcraft is providing free repairs.
  • Air conditioner wiring issue. Recall 15V300000 affects 76 buses on GM chassis with Trans-Air compressor kits. A power distribution terminal strip may not have been reconnected properly, creating fire risk due to arcing or overheating. Owners will be notified and connections inspected and fixed at no cost.
  • Electrical wiring hazard. Covered by the same recall 15V300000 for 76 buses as the air conditioning defect. Loose wiring connections increase fire risk. Repairs will be performed free of charge.
  • Tire placard inaccuracies. Recall 15V430000 affects 832 buses. Incorrect tire pressure values and missing spare tire info on placards may cause overinflation and tire failure, raising crash risk. Starcraft will supply corrected labels free of charge.
  • Tire safety risk. Also included in recall 15V430000 for 832 vehicles. Incorrect placard information can cause sudden tire failure, increasing crash risk. Corrected labels will be provided at no charge.

Owners coping with repeated repairs, safety defects, or unresolved recall issues may have rights under their state lemon law. Consulting an attorney familiar with these laws can provide guidance.

2008 STARCRAFT QUEST Summary

2008

Model Year

0

Total Complaints

5

Total Recalls

5511

Vehicles Affected

Recalls

2008 STARCRAFT QUEST

832 vehicles affected

15V430000

TIRES

Starcraft Bus (Starcraft) is recalling certain model year 2008-2015 Prodigy and Quest school buses manufactured October 20, 2008, to June 1, 2015. The affected vehicles may be equipped with Tire Placards that display an incorrect kilopascal (kPa) value for tire pressures. The label may also be missing the spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."

Risk: If the tire is filled based on the incorrect information listed on the placard, the tire may be over inflated, possibly resulting in sudden tire failure, increasing the risk of a crash.

2008 STARCRAFT QUEST

76 vehicles affected

15V300000

ELECTRICAL SYSTEM:WIRING

Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Quest and Prodigy school buses manufactured June 20, 2006, through February 17, 2015 on GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.

Risk: If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.

2008 STARCRAFT QUEST

1792 vehicles affected

11V584000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

STARCRAFT BUS IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 PRODIGY AND QUEST SCHOOL BUSES AND MFSAB ACTIVITY VEHICLES MANUFACTURED FROM DECEMBER 8, 2008, THROUGH SEPTEMBER 16, 2011, EQUIPPED WITH A CHALLENGER DOOR REAR EMERGENCY EXIT DOORS. DUE TO INSUFFICIENT LUBRICATION ON THE REAR DOOR HANDLE LATCH MECHANISM, THE HANDLE MAY BIND, REQUIRING A GREAT FORCE TO OPEN THE REAR DOOR. ACCORDINGLY, THESE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."

Risk: IN THE EVENT OF AN EMERGENCY, THE VEHICLE OCCUPANTS MAY BE UNABLE TO OPEN THE REAR DOOR, WHICH WOULD HINDER EGRESS OF THE BUS, POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

2008 STARCRAFT QUEST

1385 vehicles affected

11V100000

STRUCTURE:BODY

STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 PRODIGY MFSAB AND QUEST MODEL SCHOOL BUSES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 18, 2011. THE BODY PANELS COULD BE MISSING A STRUCTURAL JOINT ADHESIVE. ACCORDINGLY, THESE BUSES FAIL TO COMPLY WITH THE JOINT STRENGTH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 221, "SCHOOL BUS BODY JOINT STRENGTH."

Risk: IN THE EVENT OF A CRASH, SERIOUS INJURY OR DEATH CAN OCCUR AS A RESULT OF THE STRUCTURAL COLLAPSE OF THE SCHOOL BUS BODY PANELS.

2008 STARCRAFT QUEST

1426 vehicles affected

11V102000

EQUIPMENT:OTHER:LABELS

STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 PRODIGY AND QUEST MFSAB MODEL SCHOOL BUSES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 18, 2011. THE LABEL INSTRUCTING DRIVERS TO NOT USE THE CROSS MIRRORS TO VIEW TRAFFIC WHILE THE BUS IS IN MOTION IS MISSING. ACCORDINGLY, THESE BUSES FAIL TO COMPLY WITH THE LABELING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 111, "REVIEW MIRRORS."

Risk: USING THE MIRRORS TO VIEW TRAFFIC WHILE THE BUS IS IN MOTION DOES NOT ACCURATELY SHOW ANOTHER VEHICLE'S LOCATION AND COULD RESULT IN A VEHICLE CRASH.

Complaints

No complaints found.