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2017 STARCRAFT BUS QUEST Complaints and Recall Information

The 2017 STARCRAFT BUS QUEST has 0 complaints and 5 recalls filed with NHTSA. Owners most frequently report issues related to structural, fuel system, adaptive equipment, and seating components identified through recalls but have not filed complaints directly.

The vehicle has 5 recalls addressing defects in various systems including body structure, fuel system, mobility equipment, and seating safety.

Recalls
  • Roof and pillar structure. NHTSA recall 24V370000 affects 854 vehicles due to inadequate joint strength in the exterior front roof panel. This may cause the panel to separate during a crash, increasing injury risk. Dealers will secure the roof panel free of charge.
  • Body restraining barrier. Recall 24V429000 involves 3,192 vehicles with insufficient restraining barriers that may fail during a crash. Dealers will relocate the seat barriers as needed at no cost to owners.
  • Diesel fuel system. Recall 17V780000 impacts 810 units where screws securing the floor may be too long and damage fuel lines. This can cause fuel leaks, engine stalls, and fire risk. Dealers will inspect and replace fuel lines and install shorter screws free of charge.
  • Wheelchair lift mechanism. Recall 18V640000 affects 1,525 vehicles equipped with Ricon S-Series and K-Series lifts. A failing input cam may cause the lift platform to stop higher than the floor height, risking wheelchair user injury. The input cam will be replaced at no cost.
  • Seat foam cushioning. Recall 18V722000 covers 872 vehicles with school bus seats where foam in the lower seatback may not absorb crash impact adequately. Dealers will add extra foam to the seatbacks free of charge.

Owners facing repeated repairs or unresolved recall issues with structural, fuel, or safety equipment defects may have rights under state lemon laws. Consulting legal advice regarding persistent problems is advisable.

2017 STARCRAFT BUS QUEST Summary

2017

Model Year

0

Total Complaints

5

Total Recalls

7253

Vehicles Affected

Recalls

2017 STARCRAFT BUS QUEST

854 vehicles affected

24V370000

STRUCTURE:BODY:ROOF AND PILLARS

Forest River Bus, LLC (Forest River) is recalling certain 2010-2020 Starcraft Prodigy, Quest, and 2013 Rondak school buses. The exterior front roof panel was manufactured with inadequate joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."

Risk: A school bus roof panel with inadequate joint strength may separate during a crash, increasing the risk of injury.

2017 STARCRAFT BUS QUEST

3192 vehicles affected

24V429000

STRUCTURE:BODY

Forest River Bus, LLC (Forest River) is recalling certain 2013-2016 Starcraft Allstar MVP, 2016 and 2019 Allstar XL, 2016-2018 Allstar XL MVP, 2009-2010 and 2012-2018 Starcraft MFSAB/Prodigy, 2014-2016 Quest XL, 2013 and 2015-2018 Starcraft MPV/Prodigy, 2009-2010 Prodigy, 2009-2022 Quest, 2011 Quest XL school buses. The restraining barrier may not provide sufficient protection in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Risk: An insufficient restraining barrier can increase the risk of injury in a crash.

2017 STARCRAFT BUS QUEST

1525 vehicles affected

18V640000

EQUIPMENT ADAPTIVE/MOBILITY

Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

2017 STARCRAFT BUS QUEST

872 vehicles affected

18V722000

SEATS

Forest River, Inc. (Forest River) is recalling certain 2013-2019 Starcraft Bus Prodigy, 2010-2019 Starcraft Bus Quest, 2019 Starcraft Bus Senator II, Quest XL and StarTrans Bus MFSAB buses, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Risk: If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

2017 STARCRAFT BUS QUEST

810 vehicles affected

17V780000

FUEL SYSTEM, DIESEL

Forest River, Inc. (Forest River) is recalling certain 2017 Starcraft Bus Prodigy, Prodigy LP, and Quest school buses. The screws used to secure the floor in these buses may be too long and can damage the fuel lines underneath.

Risk: If the fuel lines are damaged from the screws that are too long, fuel may leak and cause an engine stall, increasing the risk of a crash. Additionally, the leaking fuel may increase the risk of a fire.

Complaints

No complaints found.