2025 RIVIAN R1S

SEAT BELTS:FRONT:ANCHORAGE

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.

Risk: An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Rivian Automotive, LLC (Rivian) is recalling certain 2025 R1S and R1T vehicles operating a software version prior to 2025.18.30. The Hands-Free Highway Assist (HWA) software may fail to correctly identify a lead vehicle.

Risk: Failure to detect another vehicle increases the risk of a crash.

EXTERIOR LIGHTING:HEADLIGHTS

Rivian Automotive, LLC (Rivian) is recalling certain 2025 R1S and R1T vehicles. The headlight low beams may fail to illuminate when starting the vehicle in cold weather. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Headlight failure can reduce visibility, increasing the risk of a crash.

EXTERIOR LIGHTING:TURN SIGNAL

Rivian Automotive, LLC (Rivian) is recalling certain 2025 R1S and R1t vehicles. One or both front turn signals may fail to illuminate and flash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Turn signals that do not function properly, failing to indicate the driver's intention to change direction, increase the risk of a crash.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Rivian Automotive, LLC (Rivian) is recalling certain 2025 R1S and R1T vehicles. An improperly grounded connection inside the High Voltage Distribution Box (HVDB) may cause a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

VEHICLE SPEED CONTROL:CRUISE CONTROL

Rivian Automotive, LLC. (Rivian) is recalling certain 2025 R1S vehicles. The steering column control module (SCCM) may be missing cruise control markings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk: The driver may not know how to activate or deactivate the cruise control without the proper markings, increasing the risk of a crash.

EXTERIOR LIGHTING

Regarding the Safety Recall mentioned below, I reached out to Rivian Service Center. They are not giving me an ETA to fix this and no alternate is given. Is there anyways NHTSA help me by making Rivian Automotive LLC take responsibility and address the issue sooner than later ? They dont have a fix for below safety recall and no ETA on when they can fix it. Its really disappointing to see the lack of accountability. Appreciate your help in this matter. best regards [XXX] Jun 13,2025 Manufacturer Recall NumberFSAM-1693 NHTSA Recall Number25V-387 Recall StatusRecall Incomplete, remedy not yet available Summary Rivian Automotive, LLC has decided that certain model year 2025 Rivian R1S and R1T vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108 and Technical Standards Document (TSD) 108 - “Lamps, reflective devices, and assoc. equipment.” Safety Risk Diminished front turn signal lamp performance may cause reduced awareness of the vehicle’s intent to turn for road users in front of the vehicle. Reduced awareness of intent to turn may increase the risk of a crash. Rivian is not aware of any crashes, injuries, or fatalities related to this condition. Remedy Pursuant to its recall determination, Rivian will inspect and/or replace the front turn signal lamps on the potentially affected vehicles free of charge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

door mechanisms do not disengage if something becomes trapped between the handle and the door when auto-locking. Hands and fingers can become pinched or trapped, posing a risk of injury, particularly to children.

STRUCTURE:BODY

vehicle was delivered without the driver door cable properly installed, resulting no manual way to exit the vehicle in the event of an emergency/ power failure.

EXTERIOR LIGHTING

vehicle failed to signal on left hand turn

UNKNOWN OR OTHER

While driving my Rivian R1S, 2025 at highway speeds, the infotainment screen went completely black, disabling the speedometer, blind spot monitoring, lane warnings, airbag/seatbelt alerts, and navigation. I had no access to critical safety information while transporting my children, creating a dangerous situation. Rivian service confirmed this is a “known bug” affecting many vehicles, but owners were not warned. Forums show this issue is widespread. A sudden blackout of all safety systems while driving is a major hazard and needs immediate investigation and recall action. Furthermore, if the issue was known, they failed to warn future or current customers of the issue and even more important, what to do in the event the screen black out happens at highway speeds. This issue is widespread among Rivian owners and no effort was made to inform potential and current customers.

ELECTRICAL SYSTEM

While driving my Rivian R1S, 2025 at highway speeds, the infotainment screen went completely black, disabling the speedometer, blind spot monitoring, lane warnings, airbag/seatbelt alerts, and navigation. I had no access to critical safety information while transporting my children, creating a dangerous situation. Rivian service confirmed this is a “known bug” affecting many vehicles, but owners were not warned. Forums show this issue is widespread. A sudden blackout of all safety systems while driving is a major hazard and needs immediate investigation and recall action. Furthermore, if the issue was known, they failed to warn future or current customers of the issue and even more important, what to do in the event the screen black out happens at highway speeds. This issue is widespread among Rivian owners and no effort was made to inform potential and current customers.

AIR BAGS

While driving my Rivian R1S, 2025 at highway speeds, the infotainment screen went completely black, disabling the speedometer, blind spot monitoring, lane warnings, airbag/seatbelt alerts, and navigation. I had no access to critical safety information while transporting my children, creating a dangerous situation. Rivian service confirmed this is a “known bug” affecting many vehicles, but owners were not warned. Forums show this issue is widespread. A sudden blackout of all safety systems while driving is a major hazard and needs immediate investigation and recall action. Furthermore, if the issue was known, they failed to warn future or current customers of the issue and even more important, what to do in the event the screen black out happens at highway speeds. This issue is widespread among Rivian owners and no effort was made to inform potential and current customers.

POWER TRAIN

In late May 2025, I took delivery of a new leased 2025 Rivian R1S equipped with the MaxPack battery. Since delivery, the vehicle has had intermittent electrical issues with the USB-C ports that I reported on June 12th (approx 3 weeks from taking delivery), but on July 28, 2025, it experienced a sudden and complete electrical system failure while parked. Both the high-voltage and low-voltage systems shut down, leaving the vehicle entirely inoperable. Rivian Service has reported that the incident was caused by an isolation fault, which triggered the pyrotechnic safety fuses to blow, fully disconnecting the high-voltage battery. The vehicle required towing on dollies to a Rivian Service Center, where it remains out of service pending repairs. This failure occurred within just a few months of delivery, and I have been informed by the tow operator that similar failures have occurred with other 2025 Rivian MaxPack vehicles. This defect completely disables the vehicle without warning, creating a serious safety risk if it were to occur while driving.

ENGINE

In late May 2025, I took delivery of a new leased 2025 Rivian R1S equipped with the MaxPack battery. Since delivery, the vehicle has had intermittent electrical issues with the USB-C ports that I reported on June 12th (approx 3 weeks from taking delivery), but on July 28, 2025, it experienced a sudden and complete electrical system failure while parked. Both the high-voltage and low-voltage systems shut down, leaving the vehicle entirely inoperable. Rivian Service has reported that the incident was caused by an isolation fault, which triggered the pyrotechnic safety fuses to blow, fully disconnecting the high-voltage battery. The vehicle required towing on dollies to a Rivian Service Center, where it remains out of service pending repairs. This failure occurred within just a few months of delivery, and I have been informed by the tow operator that similar failures have occurred with other 2025 Rivian MaxPack vehicles. This defect completely disables the vehicle without warning, creating a serious safety risk if it were to occur while driving.

ELECTRICAL SYSTEM

In late May 2025, I took delivery of a new leased 2025 Rivian R1S equipped with the MaxPack battery. Since delivery, the vehicle has had intermittent electrical issues with the USB-C ports that I reported on June 12th (approx 3 weeks from taking delivery), but on July 28, 2025, it experienced a sudden and complete electrical system failure while parked. Both the high-voltage and low-voltage systems shut down, leaving the vehicle entirely inoperable. Rivian Service has reported that the incident was caused by an isolation fault, which triggered the pyrotechnic safety fuses to blow, fully disconnecting the high-voltage battery. The vehicle required towing on dollies to a Rivian Service Center, where it remains out of service pending repairs. This failure occurred within just a few months of delivery, and I have been informed by the tow operator that similar failures have occurred with other 2025 Rivian MaxPack vehicles. This defect completely disables the vehicle without warning, creating a serious safety risk if it were to occur while driving.

EXTERIOR LIGHTING

The contact owns a 2025 Rivian R1S. The contact stated received notification of NHTSA Campaign Number: 25V085000 (EXTERIOR LIGHTING). The local dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about the parts not being available. The contact stated that occasionally, during colder weather, the headlights failed to function properly. The approximate failure mileage was 10,000.

FORWARD COLLISION AVOIDANCE

The contact owns a 2025 Rivian R1S. The contact stated that while attempting to reverse out of a driveway with the brake pedal still engaged, the vehicle lurched forward, crashing into the vehicle that was parked in front of her, with the entire front end of the vehicle. The vehicle then lurched to the left and crashed into another parked vehicle across the street, where it came to a stop and totaled that parked vehicle. Property damage was reported to the fence that was in front of the parked vehicle. The speed at the time of the crash was unknown. The vehicle was towed to a local auto body shop. No warning lights were illuminated prior to the crash. A police report was filed. The vehicle was not destroyed. No injuries were reported. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,200.

VISIBILITY/WIPER

After three (3) repairs, our 2025 Rivian R1S continues to leak all of its windshield wiper fluid when activated. This could be a safety issue if a driver's view is obstructed due to being soiled while driving. The washer function is necessary in these circumstances especially if drivers can no longer see what is in front of them. Someone could meet with an accident if his or her visibility is obstructed with no ability to clean their windows while driving. We have noticed several comments from other Rivian drivers who have experienced the same issue, leading us to believe that this could be a design flaw.

LANE DEPARTURE: ASSIST

Infotainment system on multiple occasions has started to have lag. Once the lag is present dragging fingers across the main infotainment screen ie navigating a map will cause the vehicle to disengage adaptive cruise/highway assist while driving at any speed. This can also be noted when as the audio output will go out at the same time. Swiping multiple fingers fast as in rubbing something off the screen will cause the system to lag as well.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Infotainment system on multiple occasions has started to have lag. Once the lag is present dragging fingers across the main infotainment screen ie navigating a map will cause the vehicle to disengage adaptive cruise/highway assist while driving at any speed. This can also be noted when as the audio output will go out at the same time. Swiping multiple fingers fast as in rubbing something off the screen will cause the system to lag as well.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN at this time. Rivian has not yet inspected the vehicle, but we are requesting log preservation and a full review. This behavior has not been replicated since, and the vehicle is available for inspection upon request. We believe this may indicate a malfunction in the propulsion system, regenerative braking transition, or creep mode behavior. The incident has been reported to Rivian for investigation.

SERVICE BRAKES

While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN at this time. Rivian has not yet inspected the vehicle, but we are requesting log preservation and a full review. This behavior has not been replicated since, and the vehicle is available for inspection upon request. We believe this may indicate a malfunction in the propulsion system, regenerative braking transition, or creep mode behavior. The incident has been reported to Rivian for investigation.

VEHICLE SPEED CONTROL

While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN at this time. Rivian has not yet inspected the vehicle, but we are requesting log preservation and a full review. This behavior has not been replicated since, and the vehicle is available for inspection upon request. We believe this may indicate a malfunction in the propulsion system, regenerative braking transition, or creep mode behavior. The incident has been reported to Rivian for investigation.

AIR BAGS

One week into owning the vehicle a notification popped up. “Airbag system needs service”

UNKNOWN OR OTHER

12 volt battery replacement performed by a mobile tech 6/20/25. The battery is located under the front passenger seat. Two of the bolts anchoring the seat to the frame were not tightened after the service. This was only discovered when braking lightly during driving, resulting in movement of the seat and a minor injury to the occupant. Shortly thereafter, documented and reported to Rivian. They sent another tech to inspect and replaced the bolts (damaged by seat movement). Video of seat available, not able to attach.

UNKNOWN OR OTHER

Emergency exit of the rear doors does not include a manual door pull lever or cable obvious to the occupant. The panel to remove to access the release cable, and the cable to pull is not intuitive nor is it reasonable to believe a small child or an older occupant would be able to remove said panel or pull the cable to exit the vehicle. We were told occupants should exit through the front doors in the event of an emergency. This is not an acceptable strategy and I'm urging the NHTSA to recommend Rivian include manual handles in the rear doors.

AIR BAGS

Vehicle: 2025 Rivian R1S VIN: [XXX] Purchase Date: [XXX] Component/System Affected: Passenger Airbag / Occupant Detection System (ODS) Issue Description: The passenger airbag system in my 2025 Rivian R1S intermittently fails to detect a front seat passenger, causing the airbag to remain disabled even when an adult occupant is properly seated. The airbag status indicator reads “Passenger Airbag Off” despite full occupant weight in the seat, presenting a clear safety hazard in the event of a crash. This issue occurs unpredictably during normal use. The vehicle was first brought to a Rivian Service Center from June 11 to June 14, 2025, and is currently back in service as of June 23, 2025 for the same unresolved problem. However, the Rivian service team has stated they cannot replicate the issue, despite repeated attempts and my documentation of its occurrence. Safety Risk: Failure of the passenger airbag to activate under proper seating conditions poses a serious risk of injury or death in a collision. This appears to violate FMVSS No. 208 (Occupant Crash Protection) and may stem from a malfunction in the Occupant Detection System (ODS) or associated components. Request for Action: I urge the NHTSA to investigate this issue as a potential defect affecting the 2025 Rivian R1S platform. A malfunction in a federally mandated safety system, especially one that is intermittent and difficult to replicate, requires immediate regulatory scrutiny. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On [XXX], our 2025 Rivian R1S lurched forward while stopped at a red light, waiting to make a left turn. The driver, [XXX] , had her foot off the accelerator when the vehicle suddenly surged forward. She slammed on the brake, and the vehicle briefly bounced back — but then lurched forward again, striking the stopped vehicle in front a second time. There were no warnings or alerts on the dashboard. The incident was captured on video and shows a clear case of unintended forward acceleration. This may be linked to Rivian’s accelerator pedal recall or a software malfunction affecting braking or propulsion systems. I have video footage of this accident but was unable to upload the file. We are concerned about the safety risk this presents to other drivers and are requesting an NHTSA investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: WARNINGS

On [XXX], our 2025 Rivian R1S lurched forward while stopped at a red light, waiting to make a left turn. The driver, [XXX] , had her foot off the accelerator when the vehicle suddenly surged forward. She slammed on the brake, and the vehicle briefly bounced back — but then lurched forward again, striking the stopped vehicle in front a second time. There were no warnings or alerts on the dashboard. The incident was captured on video and shows a clear case of unintended forward acceleration. This may be linked to Rivian’s accelerator pedal recall or a software malfunction affecting braking or propulsion systems. I have video footage of this accident but was unable to upload the file. We are concerned about the safety risk this presents to other drivers and are requesting an NHTSA investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

On [XXX], our 2025 Rivian R1S lurched forward while stopped at a red light, waiting to make a left turn. The driver, [XXX] , had her foot off the accelerator when the vehicle suddenly surged forward. She slammed on the brake, and the vehicle briefly bounced back — but then lurched forward again, striking the stopped vehicle in front a second time. There were no warnings or alerts on the dashboard. The incident was captured on video and shows a clear case of unintended forward acceleration. This may be linked to Rivian’s accelerator pedal recall or a software malfunction affecting braking or propulsion systems. I have video footage of this accident but was unable to upload the file. We are concerned about the safety risk this presents to other drivers and are requesting an NHTSA investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

The vehicle steering wheel has never been straight since the day I purchased it but I thought it was normal because of the roads I drive on then it got worse and worse. Now it pulls to the left when accelerating and the steering wheel is wobbly. The steering wheel is off center by about 1-4 degrees even when the wheels are going straight. After searching on the forums and NHTSA website I found that this was an issue with 2022-2024 models. I worry that the issue has not been resolved with the 2025 model years. I have been asked to pay for an alignment which I don't mind but i wonder if other owners are having the same issue.

UNKNOWN OR OTHER

I was passing another vehicle on the road when the accelerator pedal got stuck on the all-weather floor mat and made the car virtually uncontrollable. I used the brakes to pull the car off the road and to a complete stop before engaging the parking brake and reaching down to dislodge the pedal.

VEHICLE SPEED CONTROL

I was passing another vehicle on the road when the accelerator pedal got stuck on the all-weather floor mat and made the car virtually uncontrollable. I used the brakes to pull the car off the road and to a complete stop before engaging the parking brake and reaching down to dislodge the pedal.

UNKNOWN OR OTHER

I have owned cars for more than three decades and never had a windshield crack. In the first three months of owning a Rivian R1 S I had two windshield cracks from a simple pebble on the highway. Multiple owners are describing the same issues, but Rivian refuses to acknowledge that there is a problem, but literally two cracks in three months and I have never had this happen.

EXTERIOR LIGHTING

Hazard light switch stopped functioning one day. It is completely unusable and is a safety issue. Rivian cannot provide an ETA to fix the issue.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I own a R1S and the vehicle is less than 900miles old (21st day of ownership). When driving today on the highway at 75miles - the vehicle suddenly decelerated to 51 miles. I almost got rear ended by a truck and was very difficult to manoeuvre to safe place from the left lane to the right most lane. I parked in a safe spot and saw through several customer Complaint forums that we need to do a hard reset. But the messages were from customers that are 3 years old. I am surprised this still exists as a complaint. I almost died today

SUSPENSION

I own a R1S and the vehicle is less than 900miles old (21st day of ownership). When driving today on the highway at 75miles - the vehicle suddenly decelerated to 51 miles. I almost got rear ended by a truck and was very difficult to manoeuvre to safe place from the left lane to the right most lane. I parked in a safe spot and saw through several customer Complaint forums that we need to do a hard reset. But the messages were from customers that are 3 years old. I am surprised this still exists as a complaint. I almost died today

VEHICLE SPEED CONTROL

I own a R1S and the vehicle is less than 900miles old (21st day of ownership). When driving today on the highway at 75miles - the vehicle suddenly decelerated to 51 miles. I almost got rear ended by a truck and was very difficult to manoeuvre to safe place from the left lane to the right most lane. I parked in a safe spot and saw through several customer Complaint forums that we need to do a hard reset. But the messages were from customers that are 3 years old. I am surprised this still exists as a complaint. I almost died today

VISIBILITY/WIPER

Winter weather led to snow buildup on the headlamps which made them useless. Fortunately this was during the day so there was plenty of sunlight. If this was at night, I would not have had any visibility and would have needed to stop every few miles to clean the headlamps. My BMW uses washer fluid to clean my headlamps and the xenon's are hot enough to melt snow. Neither of these are in the Rivian

ELECTRICAL SYSTEM

Winter weather led to snow buildup on the headlamps which made them useless. Fortunately this was during the day so there was plenty of sunlight. If this was at night, I would not have had any visibility and would have needed to stop every few miles to clean the headlamps. My BMW uses washer fluid to clean my headlamps and the xenon's are hot enough to melt snow. Neither of these are in the Rivian

VISIBILITY/WIPER

Backup camera inoperable when putting car into reverse. Requires a system reset. Daily issue. Issue started within one week of ownership. Service replaced ECU. Upon return of vehicle, issue repeated itself. Was told that inoperable backup camera is a convenience feature and not safety critical.

ENGINE

On November 16, 2024, while trying to use the vehicle's heating system, only cold air would come out of the vents and an error message, “thermal system fault” appeared on the screen. The service center instructed to not drive it and eventually picked it up via tow truck and made repairs. The vehicle was returned and hot air successfully comes out of the vents but it is often accompanied by extremely loud noises (like a jet engine) as well as some pulsating and odd noises. Also, periodically only cold air comes out of all vents (even though the screen shows heat) if the defog is selected with temperature and fan speed regulated. The safety and performance of the battery has been impacted by the faulty thermal management system.

POWER TRAIN

On January 9, I was driving my new 2025 Rivian R1S (approx. 2,400 miles) when it suddenly displayed “Drive stalk not working.” The vehicle jolted, made a loud noise from the front axle, and then fully stopped in the middle of a busy road with the battery still at 55%. Once it stopped, I had no hazard lights or power steering, and the infotainment system locked up. After several attempts to reboot, the screen showed “Critical battery error” before shutting down completely. I was unable to move the vehicle or alert other drivers with flashing lights, creating a major safety hazard. It took about two hours for a tow truck to arrive. ## Component or System Failure: The vehicle’s propulsion system (drive controls) and electrical/hazard light systems appeared to fail simultaneously. The vehicle is currently at a service center for inspection and could be made available if needed. ## Safety Risk: Being stranded in the middle of the road without hazard lights or any way to move the car put myself and other drivers at serious risk. ## Reproduction/Confirmation: It has not been confirmed or reproduced yet by the service center. ## Inspection: The manufacturer’s service center is inspecting the vehicle. No other parties (police or insurance) have inspected it. ## Warning Lamps/Messages: There were no prior warnings. The “Drive stalk not working” error and subsequent “Critical battery error” appeared just moments before the vehicle stopped. I am reporting this because a sudden, total shutdown without hazard lights is a serious safety concern, especially on a busy road.

ENGINE

On January 9, I was driving my new 2025 Rivian R1S (approx. 2,400 miles) when it suddenly displayed “Drive stalk not working.” The vehicle jolted, made a loud noise from the front axle, and then fully stopped in the middle of a busy road with the battery still at 55%. Once it stopped, I had no hazard lights or power steering, and the infotainment system locked up. After several attempts to reboot, the screen showed “Critical battery error” before shutting down completely. I was unable to move the vehicle or alert other drivers with flashing lights, creating a major safety hazard. It took about two hours for a tow truck to arrive. ## Component or System Failure: The vehicle’s propulsion system (drive controls) and electrical/hazard light systems appeared to fail simultaneously. The vehicle is currently at a service center for inspection and could be made available if needed. ## Safety Risk: Being stranded in the middle of the road without hazard lights or any way to move the car put myself and other drivers at serious risk. ## Reproduction/Confirmation: It has not been confirmed or reproduced yet by the service center. ## Inspection: The manufacturer’s service center is inspecting the vehicle. No other parties (police or insurance) have inspected it. ## Warning Lamps/Messages: There were no prior warnings. The “Drive stalk not working” error and subsequent “Critical battery error” appeared just moments before the vehicle stopped. I am reporting this because a sudden, total shutdown without hazard lights is a serious safety concern, especially on a busy road.

ELECTRICAL SYSTEM

On January 9, I was driving my new 2025 Rivian R1S (approx. 2,400 miles) when it suddenly displayed “Drive stalk not working.” The vehicle jolted, made a loud noise from the front axle, and then fully stopped in the middle of a busy road with the battery still at 55%. Once it stopped, I had no hazard lights or power steering, and the infotainment system locked up. After several attempts to reboot, the screen showed “Critical battery error” before shutting down completely. I was unable to move the vehicle or alert other drivers with flashing lights, creating a major safety hazard. It took about two hours for a tow truck to arrive. ## Component or System Failure: The vehicle’s propulsion system (drive controls) and electrical/hazard light systems appeared to fail simultaneously. The vehicle is currently at a service center for inspection and could be made available if needed. ## Safety Risk: Being stranded in the middle of the road without hazard lights or any way to move the car put myself and other drivers at serious risk. ## Reproduction/Confirmation: It has not been confirmed or reproduced yet by the service center. ## Inspection: The manufacturer’s service center is inspecting the vehicle. No other parties (police or insurance) have inspected it. ## Warning Lamps/Messages: There were no prior warnings. The “Drive stalk not working” error and subsequent “Critical battery error” appeared just moments before the vehicle stopped. I am reporting this because a sudden, total shutdown without hazard lights is a serious safety concern, especially on a busy road.

STEERING

Driving my Rivian R1S on a road trip with family from Seattle, WA to Ketchum, ID (about 600miles.) Stopped to recharge outside of Boise, ID for about 20mins. Started driving again and in about 5 minutes the car started warning (visual message and audible alarm). The following events then occurred: -- The warning message stated something along the line of "Pull over immediately the car will shut down imminently." -- I was driving in traffic and was able to make it through an intersection and saw a gas station in the distance. -- The power steering and braking began to go unresponsive and the car began slowing down as I drove through the intersection. I tried to guide the car to the gas station. -- While pulling in to the gas station the car could barely be controlled. Once dropping below 5mph or so it immediately shut itself down. -- The inability to effectively control the vehicle was extremely unsafe. If the intersection I had to pass through had a red light the car would likely have shut itself down and stranded our family at a very busy intersection. -- The car began flashing a ton of different warning messages. "Suspension needs to be serviced", "Front trunk unable to close please service", "Battery system overheating" are a few as an example. -- After calling customer service I reset the vehicle (using prescribed sequence of button pushes.) The car then went dark and nothing worked from there out. -- Called a tow truck and found hotel for family. Rivian was towed to the Boise service center. -- Rivian service center has been unable to diagnose or recreate the issue to date - they have been in possession of the vehicle for 17 days and counting.

VEHICLE SPEED CONTROL

Driving my Rivian R1S on a road trip with family from Seattle, WA to Ketchum, ID (about 600miles.) Stopped to recharge outside of Boise, ID for about 20mins. Started driving again and in about 5 minutes the car started warning (visual message and audible alarm). The following events then occurred: -- The warning message stated something along the line of "Pull over immediately the car will shut down imminently." -- I was driving in traffic and was able to make it through an intersection and saw a gas station in the distance. -- The power steering and braking began to go unresponsive and the car began slowing down as I drove through the intersection. I tried to guide the car to the gas station. -- While pulling in to the gas station the car could barely be controlled. Once dropping below 5mph or so it immediately shut itself down. -- The inability to effectively control the vehicle was extremely unsafe. If the intersection I had to pass through had a red light the car would likely have shut itself down and stranded our family at a very busy intersection. -- The car began flashing a ton of different warning messages. "Suspension needs to be serviced", "Front trunk unable to close please service", "Battery system overheating" are a few as an example. -- After calling customer service I reset the vehicle (using prescribed sequence of button pushes.) The car then went dark and nothing worked from there out. -- Called a tow truck and found hotel for family. Rivian was towed to the Boise service center. -- Rivian service center has been unable to diagnose or recreate the issue to date - they have been in possession of the vehicle for 17 days and counting.