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2023 RIVIAN EDV Complaints and Recall Information

The 2023 RIVIAN EDV has 4 complaints and 1 recall filed with NHTSA. Owners most frequently report issues with the seatbelt anchor cable breaking during operation. The cable is a braided steel wire that secures the driver’s seatbelt to the seat. Its failure leaves the driver unrestrained in the event of a collision.

Common Issues
  • Seatbelt anchor cable failure. The braided steel cable that secures the driver’s seatbelt harness to the seat breaks completely during use, leaving the driver unrestrained.
  • Repeated cable severance. Multiple vehicles exhibit the same exact failure of the steel seatbelt anchor cable within a short period.
  • Safety restraint compromised. The broken cable eliminates the effectiveness of the pretensioner system, increasing the risk of injury in a crash.
  • Service repairs. Broken cable parts have been replaced by Rivian service, though the failure has recurred in multiple vehicles.

There is one recall affecting this model, involving the exterior lighting system. It impacts vehicle safety by reducing proper road illumination and visibility.

Recalls
  • Headlight alignment defect. (NHTSA Recall 24V367000) Approximately 2,334 vehicles are affected by headlights that may be improperly aimed. This defect causes insufficient road illumination, raising the risk of crashes. Rivian will inspect and adjust headlight alignment free of charge. Owner notifications were mailed on June 28, 2024.

Owners facing repeated safety-related repairs or unresolved recall issues may have protections under their state’s lemon law. Consultation with a legal professional is advisable for those dealing with persistent defects or safety concerns.

2023 RIVIAN EDV Summary

2023

Model Year

4

Total Complaints

1

Total Recalls

2334

Vehicles Affected

Recalls

2023 RIVIAN EDV

2334 vehicles affected

24V367000

EXTERIOR LIGHTING:HEADLIGHTS

Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."

Risk: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

Complaints

2023 RIVIAN EDV

ID: 2115531

SEAT BELTS

A metal braided cable used as the seatbelt pretensioner broke in half during operation. This cable is what anchors the drivers seatbelt harness to the seat. This left the driver unrestrained in the event of a collision. The broken part was replaced by Rivian service.

2023 RIVIAN EDV

ID: 2115526

SEAT BELTS

The metal braided steel cable that anchors the seatbelt harness to the driver seat broke in half during operation. This severed cable left the driver unrestrained in the event of a collision.

2023 RIVIAN EDV

ID: 2115522

SEAT BELTS

A braided steel cable that anchors the driver seatbelt harness to the seat broke during operation. The steel cable was completely severed, leaving the driver no loner restrained in the event of a collision. This is the second vehicle this month that has experienced the exact same failure.

2023 RIVIAN EDV

ID: 2115513

SEAT BELTS

The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Rivian service. This is the third different vehicle in the last 30 days that this part has failed in the exact same manner.