9999 READING TRUCK BODY SERVICE BODIES

STRUCTURE:BODY

My READING SERVICE BODY WAS INVOLVED IN READING TRUCK LLC RECALL #18E-021 READING TRUCK TECHNICHIAN INCORRECTLY INSTALLED THE REPAIR KIT, DRILLED HOLES IN THE WRONG LOCATION, COMPLETELY MISSED THE INTENDED SUPPORT BRACKETS IN CARELESS NEGLIGENCE DAMAGING MY SERVICE BODY. I CONTACTED READING TRUCK TO MAKE THEM AWARE OF MY SHOCKING DISCOVERIES ONLY TO BE SHUFFLED THRU SEVERAL EMPLOYEES AND COUNTLESS DELAYS, EMAILS/CALLS THROUGHOUT THE COMPANY TRYING TO EXPLAIN THE SERIOUSNESS OF THE INCOMPLETE REPAIR AND CRACKED STRUCTURE WELDS INCLUDING IRREVERSIBLE DAMAGE THEY CAUSED AND THE ONLY ACCEPTABLE REMEDY WOULD BE A NEW REPLACEMENT SERVICE BODY OF EQUAL QUALITY, VALUE AND SMOOTH GLOSS BLACK FINISH SAME AS MY ORIGINAL. AFTER ANOTHER YEAR OF DELAYS, COUNTLESS EMAILS/CALLS. I RECIEVED AN EMAIL STATING THEY SUBMITTED FOR A WARRANTY REPLACEMENT and ultimately the subpar replacement body does not meet equal quality and craftsmanship of my original The incorrectly installed replacement body not only fails to match the size and finish of the original, but also poses serious safety risks due to missing bolts, faulty wiring, and overall poor construction and improperly applied powder coat which is bare in spots, extremely textured dull finish scratches all over. Despite my repeated attempts to seek resolution through the company’s Recall and Warranty departments, I've been met with dismissive treatment, unfounded accusations, and refusal to address the issues at hand. This has taken a toll on my emotional well-being. As a concerned customer, I'm requesting your support to hold Reading Truck responsible for their actions ignoring Code of Federal Regulation and address all issues of this incomplete recall repair. In addition, to require full recall remedy to replace the subpar service body with one of equal quality, size, and finish as my original. Proper powder coating and meticulous craftsmanship are essential in restoring the value and integrity my vehicle had prior to the recall

STRUCTURE

My READING SERVICE BODY WAS INVOLVED IN READING TRUCK LLC RECALL #18E-021 READING TRUCK TECHNICHIAN INCORRECTLY INSTALLED THE REPAIR KIT, DRILLED HOLES IN THE WRONG LOCATION, COMPLETELY MISSED THE INTENDED SUPPORT BRACKETS IN CARELESS NEGLIGENCE DAMAGING MY SERVICE BODY. I CONTACTED READING TRUCK TO MAKE THEM AWARE OF MY SHOCKING DISCOVERIES ONLY TO BE SHUFFLED THRU SEVERAL EMPLOYEES AND COUNTLESS DELAYS, EMAILS/CALLS THROUGHOUT THE COMPANY TRYING TO EXPLAIN THE SERIOUSNESS OF THE INCOMPLETE REPAIR AND CRACKED STRUCTURE WELDS INCLUDING IRREVERSIBLE DAMAGE THEY CAUSED AND THE ONLY ACCEPTABLE REMEDY WOULD BE A NEW REPLACEMENT SERVICE BODY OF EQUAL QUALITY, VALUE AND SMOOTH GLOSS BLACK FINISH SAME AS MY ORIGINAL. AFTER ANOTHER YEAR OF DELAYS, COUNTLESS EMAILS/CALLS. I RECIEVED AN EMAIL STATING THEY SUBMITTED FOR A WARRANTY REPLACEMENT and ultimately the subpar replacement body does not meet equal quality and craftsmanship of my original The incorrectly installed replacement body not only fails to match the size and finish of the original, but also poses serious safety risks due to missing bolts, faulty wiring, and overall poor construction and improperly applied powder coat which is bare in spots, extremely textured dull finish scratches all over. Despite my repeated attempts to seek resolution through the company’s Recall and Warranty departments, I've been met with dismissive treatment, unfounded accusations, and refusal to address the issues at hand. This has taken a toll on my emotional well-being. As a concerned customer, I'm requesting your support to hold Reading Truck responsible for their actions ignoring Code of Federal Regulation and address all issues of this incomplete recall repair. In addition, to require full recall remedy to replace the subpar service body with one of equal quality, size, and finish as my original. Proper powder coating and meticulous craftsmanship are essential in restoring the value and integrity my vehicle had prior to the recall

STRUCTURE:BODY

RECALL18E-021 I am writing to formally lodge a complaint against Reading Truck Body, LLC regarding safety concerns left unresolved and property damage incurred because of the recall remedy work (NHTSA Campaign Number 18E-021) performed on my 2017 Silverado L5P 3500HD Crew Cab service truck by Reading Truck Body. In May 2020, I was notified by Reading Truck Body, LLC of a safety recall specific to the aluminum service body on my truck. Following the initial remedy “patch” work done by the company, I was shocked to discover damages to the rear crossmember and compromising cracks in the welding of the body, as well as to the integrity and functionality of the wiring harnesses on my vehicle. Despite assurances that these damages would be addressed, I have been met with delays, unresponsiveness, and ultimately a subpar replacement body that does not meet the quality and craftsmanship of the original. The replacement body not only fails to match the size and finish of the original, but also poses serious safety risks due to missing bolts, faulty wiring harnesses, and overall poor construction. Despite my repeated attempts to seek resolution through the company’s Recall and Warranty departments, I have been met with dismissive treatment, unfounded accusations, and a refusal to address the issues at hand. This has not only caused financial loss and property damage but has also taken a toll on my emotional well-being and business operations. As a concerned customer, I am requesting your support to hold Reading Truck Body, LLC responsible for their actions and address all safety issues due to this recall. In addition, to require full recall remedy to replace the service body with one of equal quality, size, and finish as my original. Proper powder coating and meticulous craftsmanship are essential to restoring the value and integrity of my vehicle. I ask you to please help rectify these issues promptly and work with me to address the safety concerns outlined in my complaint.

STRUCTURE:BODY

RECALL18E-021 I am writing to formally lodge a complaint against Reading Truck Body, LLC regarding safety concerns left unresolved and property damage incurred because of the recall remedy work (NHTSA Campaign Number 18E-021) performed on my 2017 Silverado L5P 3500HD Crew Cab service truck by Reading Truck Body. In May 2020, I was notified by Reading Truck Body, LLC of a safety recall specific to the aluminum service body on my truck. Following the initial remedy “patch” work done by the company, I was shocked to discover damages to the rear crossmember and compromising cracks in the welding of the body, as well as to the integrity and functionality of the wiring harnesses on my vehicle. Despite assurances that these damages would be addressed, I have been met with delays, unresponsiveness, and ultimately a subpar replacement body that does not meet the quality and craftsmanship of the original. The replacement body not only fails to match the size and finish of the original, but also poses serious safety risks due to missing bolts, faulty wiring harnesses, and overall poor construction. Despite my repeated attempts to seek resolution through the company’s Recall and Warranty departments, I have been met with dismissive treatment, unfounded accusations, and a refusal to address the issues at hand. This has not only caused financial loss and property damage but has also taken a toll on my emotional well-being and business operations. As a concerned customer, I am requesting your support to hold Reading Truck Body, LLC responsible for their actions and address all safety issues due to this recall. In addition, to require full recall remedy to replace the service body with one of equal quality, size, and finish as my original. Proper powder coating and meticulous craftsmanship are essential to restoring the value and integrity of my vehicle. I urge you to rectify these issues promptly and work with me to address the safety concerns outlined in my complaint.