2022 RAM PROMASTER

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

EQUIPMENT:OTHER:LABELS

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

STEERING

Power steering failure. Luckily for us, the failure happened while still in our driveway, so no accident or collision occurred. We had warning messages for ESC, hill start assist, and several other systems, but nothing for EPS (electric power steering). The dealership was able to repair the problem by replacing the steering rack and two associated wiring harnesses. The mechanic noted water and a lot of corrosion in the wiring connector on the steering rack. This vehicle has only had normal water exposure (rain and puddles on the road).

ELECTRICAL SYSTEM

Power steering failure. Luckily for us, the failure happened while still in our driveway, so no accident or collision occurred. We had warning messages for ESC, hill start assist, and several other systems, but nothing for EPS (electric power steering). The dealership was able to repair the problem by replacing the steering rack and two associated wiring harnesses. The mechanic noted water and a lot of corrosion in the wiring connector on the steering rack. This vehicle has only had normal water exposure (rain and puddles on the road).

STEERING

The electronic power steering has failed on my 2022 Ram Promaster with 38,000 miles. While driving the steering wheel began jerking violently and couldn't be controlled. It seemed like there was a legitimate chance of the vehicle rolling over on the highway. The issue was reproduced and confirmed by a Ram Dealer in my area. The dealer stated "verified customer complaint intermittent lack of power steering assist at times. found I264A inline connection under vehicle full of water / mud with corrosion no connector repair kits available to fix any of this harness replacement with rack is required". There were no warnings lamps or any notification of an issue prior to or even while the issue occurred.

SEAT BELTS

Seat belt ripped while putting seatbelt on. Nothing in the way of system. Local parts department advised 35 belts nationally are requested weekly. We shouldn’t have to pay $500 for their safety issue.

ENGINE

I purchased this Ram Promaster 3500 in 2022. In 2023 I was in Canada and went to have a spare key made. The dealer was unable to program a key to the vehicle. When I returned home to the Seattle area I took the vehicle to a Seattle Ram Business link dealer. They were also unable to program a key. May of 2025 I took the vehicle in for work and asked them to continue investigating the key issue. They were still unable to do so and said that I needed a new RFH. This repair did not fix the problem and made it impossible to start the engine. They also replaced the PCM. This did not correct the problem. A tech was called from MOPAR who found a STAR ONLINE PUBLICATION for mopar which states that between Ram vehicles ( I don’t know if it is specific to ProMasters) manufactured between the dates of 11/29/2021 and 12/23/2021 had an “incorrect encryption software being programmed to the immobilizer modules.” If you type the VIN into the Service Library you can verify that S2208000129 is applicable. I was not made aware of this until I picked up the vehicle from the dealer with the old parts reinstalled. My concern is that I don’t know what else this problem in terms of the electrical and safety systems.

UNKNOWN OR OTHER

I purchased this Ram Promaster 3500 in 2022. In 2023 I was in Canada and went to have a spare key made. The dealer was unable to program a key to the vehicle. When I returned home to the Seattle area I took the vehicle to a Seattle Ram Business link dealer. They were also unable to program a key. May of 2025 I took the vehicle in for work and asked them to continue investigating the key issue. They were still unable to do so and said that I needed a new RFH. This repair did not fix the problem and made it impossible to start the engine. They also replaced the PCM. This did not correct the problem. A tech was called from MOPAR who found a STAR ONLINE PUBLICATION for mopar which states that between Ram vehicles ( I don’t know if it is specific to ProMasters) manufactured between the dates of 11/29/2021 and 12/23/2021 had an “incorrect encryption software being programmed to the immobilizer modules.” If you type the VIN into the Service Library you can verify that S2208000129 is applicable. I was not made aware of this until I picked up the vehicle from the dealer with the old parts reinstalled. My concern is that I don’t know what else this problem in terms of the electrical and safety systems.

ELECTRICAL SYSTEM

I purchased this Ram Promaster 3500 in 2022. In 2023 I was in Canada and went to have a spare key made. The dealer was unable to program a key to the vehicle. When I returned home to the Seattle area I took the vehicle to a Seattle Ram Business link dealer. They were also unable to program a key. May of 2025 I took the vehicle in for work and asked them to continue investigating the key issue. They were still unable to do so and said that I needed a new RFH. This repair did not fix the problem and made it impossible to start the engine. They also replaced the PCM. This did not correct the problem. A tech was called from MOPAR who found a STAR ONLINE PUBLICATION for mopar which states that between Ram vehicles ( I don’t know if it is specific to ProMasters) manufactured between the dates of 11/29/2021 and 12/23/2021 had an “incorrect encryption software being programmed to the immobilizer modules.” If you type the VIN into the Service Library you can verify that S2208000129 is applicable. I was not made aware of this until I picked up the vehicle from the dealer with the old parts reinstalled. My concern is that I don’t know what else this problem in terms of the electrical and safety systems.

STEERING

Loosing power steering at 50,000 miles. Dealer states out of warranty. This should not be happening on less than a 3 year old promaster van. Total loss now. was happening randomly. driving 70 mph and hit a bump, steering would pull/jerk to the oppisite direction. also slower speeds as well, including reverse

STEERING

steering does not work due to malfunctioning steering rack. it has 21,000 miles & is under 3 years old.

FORWARD COLLISION AVOIDANCE: WARNINGS

The fcw/acc stopped working all possible fixes exhausted left turn signal intermittent failure. The fcw/acc started as intermittent but now doesn't function at all seems to be common issue from research. There were warning lights indicating an issue. Van was at a dodge dealer for fuel and other electrical issues

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The fcw/acc stopped working all possible fixes exhausted left turn signal intermittent failure. The fcw/acc started as intermittent but now doesn't function at all seems to be common issue from research. There were warning lights indicating an issue. Van was at a dodge dealer for fuel and other electrical issues

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The fcw/acc stopped working all possible fixes exhausted left turn signal intermittent failure. The fcw/acc started as intermittent but now doesn't function at all seems to be common issue from research. There were warning lights indicating an issue. Van was at a dodge dealer for fuel and other electrical issues

STEERING

steering wheel keeps locking up and not able to turn at lower speeds (under 10- 20 miles) I took the car to the dealer ship and they said a part named gear- rack and pinion was replaced after waiting for almost 2 months for them to fix the car, Today I had to take the car back to the dealer after I just pick up the car a few days ago because steering keeps locking up after $2700 dollars of charges the car is not safe to drive I'm not sure if I'm the only person with this problem but I hope that if I'm not the only person with this issue you guys can help, thank you