2021 RAM PROMASTER CITY Complaints and Recall Information

The 2021 RAM PROMASTER CITY has 0 complaints and 26 recalls filed with NHTSA. Owner reports most commonly focus on safety-related recalls affecting various vehicle systems.

There are 26 recalls involving multiple vehicle systems including braking, lighting, and seat belt components.

• ABS module failure. (NHTSA recall 21V147000, 4 vehicles affected) The Anti-Lock Brake System module may suffer internal damage leading to loss of braking performance or autonomous braking functions. This defect increases crash risk without warning. FCA will replace the ABS module free of charge.
• Turn signal malfunction. (NHTSA recall 21V728000, 23,853 vehicles affected) One or both turn signals may fail without the flashing rate changing to alert the driver. This violates FMVSS 108 and can raise crash risk due to uncommunicated intentions. Dealers will update the Body Controller Module software at no cost.
• Seat belt retractor defect. (NHTSA recall 21V699000, 10,372 vehicles affected) Automatic locking retractors in front and rear seat belts may deactivate early preventing child restraint systems from securing properly. This compromises occupant crash protection under FMVSS 208 and increases injury risk. Dealers will inspect and replace seat belt retractors as needed free of charge.

Owners facing repeated repairs or unresolved recall issues related to these safety defects may have rights under their state’s lemon law. Consultation with a consumer protection attorney may help clarify available remedies.