2021 RAM 5500 Complaints and Recall Information

The 2021 RAM 5500 has 0 complaints and 6 recalls filed with NHTSA. Owners most frequently report issues related to electrical system defects and wheel lug nut torque specifications. No formal complaints have been logged by owners at this time.

There are 6 recalls affecting the 2021 RAM 5500 that cover electrical system wiring including relays and solenoids as well as wheel lug nut torque issues. The recalls address risks of engine compartment fires and potential wheel separation due to over-tightened lug nuts. The fixes involve parts replacement, inspections, and updates to service documentation.

• Electrical relay fire risk. Recall 23V060000 affects 302,067 vehicles with Cummins 6.7L Turbo Diesel engines. An electrical short in the heater grid relay can cause engine compartment fires with ignition on or off. Owners are advised to park outside and away from structures. Dealers will replace the relay free of charge. Owner notifications began in April and May 2023.
• Intake heater relay short. Recall 21V798000 applies to 131,177 Ram 3500, 2500 pickups and cab chassis vehicles. The relay may short and cause vehicle fires. Dealers inspect and replace the relay as needed, with insulating material applied in some cases. Owners are instructed to park outdoors away from other vehicles. Notification letters were mailed in November 2021. This recall was superseded by 23V060000.
• Heater grid relay defect. Recall 21V163000 covers 19,214 Cummins 6.7L Diesel vehicles for possible electrical short in the intake heater relay causing fire risk. Dealers inspect and may replace the relay and apply insulating material. Owners are warned not to park indoors or near other vehicles before final repair. Owner notifications were issued in November 2021. This recall was superseded by 21V798000.
• Wheel lug nut torque error. Recall 21V398000 affects 447,985 Ram 3500, 4500, and 5500 cab chassis vehicles from model years 2012-2021. Incorrect manual information causes over-tightening of flanged lug nuts, which can break wheel studs and lead to wheel separation. Dealers update torque specifications and inspect or replace wheel studs at no cost. Owner letters were mailed in November and December 2021.

Owners encountering repeated repairs or unresolved issues related to these safety recalls may have rights under their state’s lemon law. Legal consultation could provide guidance on potential remedies available for these defects and recall concerns.