2017 RAM 5500 Complaints and Recall Information
The 2017 RAM 5500 has 0 complaints and 11 recalls filed with NHTSA. Owners most frequently report issues related to various vehicle systems affected by recalls. These include braking, cruise control, transmission, engine cooling, and fire extinguisher equipment.
There are 11 recalls affecting the 2017 RAM 5500. The recalls cover a wide range of components, including braking systems, wheel components, engine cooling, transmission, electrical software, and fire extinguisher equipment.
- Hydraulic control unit failure. Recall 24V896000 affects 317,630 vehicles due to possible failure of the ABS, ESC, and traction control systems. This failure can increase crash risk. Dealers will replace the brake HCU at no charge.
- Wheel stud breakage risk. Recall 21V398000 covers 447,985 vehicles. Incorrect torque specs can cause broken wheel studs and possible wheel separation, increasing crash risk. Dealers will revise torque specs and inspect or replace wheel studs free of charge.
- Fire extinguisher malfunction. Recall 17V824000 affects 61,791 vehicles with Kidde fire extinguishers that may clog or detach, preventing proper discharge and increasing injury risk in fires. Owners will be instructed to get free replacements from Kidde.
- Cruise control disengagement defect. Recall 18V332000 applies to 4,815,661 vehicles including the 5500 Cab Chassis. A wiring short circuit may prevent cruise control from disengaging, increasing crash risk. Dealers will update software free of charge. Owners are advised to stop using cruise control until repaired.
- Brake Transmission Shift Interlock (BTSI) malfunction. Recalls 18V100000 and 17V821000 affect 180,462 and 1,482,874 vehicles respectively. BTSI pin may stick open, allowing shifting out of PARK without brake pedal or key. This can cause unintended rollaway and injury. Dealers will update software, test, and replace components as needed at no cost.
- Coolant leak from water pump. Recall 17V562000 impacts 443,874 vehicles with certain Cummins 6.7L diesel engines. Water pumps without a vent hole may leak coolant, increasing engine fire risk. Dealers will replace water pumps free of charge.
Owners dealing with repeated repairs or unresolved recall issues related to safety defects on the 2017 RAM 5500 may have rights under state lemon laws. Consulting with a legal professional specializing in consumer protection could be beneficial for affected vehicle owners.
2017 RAM 5500 Summary
2017
Model Year
0
Total Complaints
7
Total Recalls
7750277
Vehicles Affected
Recalls
2017 RAM 5500
317630 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Risk: A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
2017 RAM 5500
447985 vehicles affected
WHEELS:LUGS/NUTS/BOLTS/STUDS
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk: Wheel separation can cause a vehicle crash.
2017 RAM 5500
180462 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
2017 RAM 5500
4815661 vehicles affected
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
2017 RAM 5500
1482874 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
2017 RAM 5500
443874 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Risk: The leaking water pump can increase the risk of an engine compartment fire.
2017 RAM 5500
61791 vehicles affected
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Complaints
No complaints found.