2022 RAM 2500

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: Driving with a disabled electronic stability control system can increase the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

POWER TRAIN:AUTOMATIC TRANSMISSION

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Risk: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.

Risk: An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Risk: A vehicle fire increases the risk of injury.

TIRES:SIDEWALL

Bought 2022 Dodge Ram 2500 equipped with Firestone LT275/70R18E 125 tires on Dec2023. Truck has 21000 miles, sidewalls on all 4 tires are splitting and have a ring around them in the same exact spot on the sidewalls. Dealer said it appears to be a defect on all tires. Dodge referred me to Firestone, got no where with them. Tires appear the sidewalls could blow out on highway and unsafe. Caught defects before possible premature blowouts on all 4 tires due to premature cracking on sidewalls. No towing or hauling done with truck, never been off pavement either, truck parked under cover from sun etc. Dealer advised tires not worn and had great tread depth. Dodge Ram installed these tires to sell the truck but referred me to Firestone for replacement, still trying to get someone to own up to these defective tires besides me.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This vehicle is 3 years old and has 29k miles driven. The forward collision avoidance system stopped working and can no longer be turned on. This installed safety feature is no longer usable and is a risk to passengers in the event of a road Hazzard situation presents itself. The system failed without warning. The vehicle was taken into the dealer for inspection and the dealer confirmed that the Drivers Assistance System Module (DASM) has failed and requires replacement.

FORWARD COLLISION AVOIDANCE: WARNINGS

This vehicle is 3 years old and has 29k miles driven. The forward collision avoidance system stopped working and can no longer be turned on. This installed safety feature is no longer usable and is a risk to passengers in the event of a road Hazzard situation presents itself. The system failed without warning. The vehicle was taken into the dealer for inspection and the dealer confirmed that the Drivers Assistance System Module (DASM) has failed and requires replacement.

ELECTRICAL SYSTEM

While towing a (new) travel trailer, the trailer brakes stop working intermittently. The local RAM dealer could not find any problems. A DTC code C10C7-19 was discovered with no way to repair according to the Ram dealer. I contacted the RV dealer about this problem. They said they have never seen this problem. Test were made on the electrical brake system, All wiring and brakes checked OK. I do not feel safe towing not knowing if my brakes will work or not.

POWER TRAIN

Dodge Ram started making typewriter sound coming from the engine. Took the Ram to the dealership and they found 3 damaged push push rods and 3 damaged rocker arms. Dealer refused to address the metal shaving from the internal damage floating around the engine. Engine had 32k miles on it and oil was changed at 7 to 8k miles intervals.

ELECTRICAL SYSTEM

Crankshaft position sensor went out at highway speed pulling a 5th wheel. Truck shut down in traffic and all power was lost. The throttle position engine light came on and the truck overheated and completely shut down nearly causing a high speed crash on I/40 east of amarillo. The 5th wheel was 17000 pounds and the truck had 37000 miles on it. The dealer (Lipscomb Dodge Elk City , OK) advised it was the crankshaft position sensor and that it was on the same circuit as numerous other sensors that are vital to keeping the engine running and the truck operating safely. The truck is available for inspection, and now has a loud ticking noise (possibly an injector, lifter, or exhaust leak due to the over heating caused by the faulty sensor.

SEAT BELTS

The rear passenger side seatbelt is locked. Our son was exiting the car ( and told us he couldn’t get his belt to retract. We also tried to get the belt to retract but were unable to do so. The truck has not been in any accidents, no visible wear on the seatbelt. We typically use the rear seatbelts for our children but now we cannot ride with 5 passengers safely in the vehicle. We took the truck to a RAM dealership in Hendersonville, NC who told us we would need to pay nearly $600 to repair the belt. With the truck only being a few years old and no collisions or incidents, it seems like a manufacturer defect.

ENGINE

Truck has had lifters replaced due to tick, sluggish performance and engine vibration. Truck was driven less then 500 miles and problem re-occurred. With research I have learned this is a widespread problem, and ram techs have reported complained there is no fix, and they are just reinstalling parts that will fail again. I feel the engine has had metal ran through it which in my opinion could cause this engine to seize up at. T tow a larch travel trailer with my family an and small pets in this vehicle.i live in the Desert where temperatures reach in the 120s. I can’t have a vehicle that could stop running leave myself and my family in a situation where the truck stops running, to be either hit by another vehicle or on the road side broken down. Problem was documented at 17000 miles and still under the 3 year 36 warranty.

ENGINE

Engine had a tick, dealer said it was lifters. Dealer replaced lifters after having the truck for three weeks. Noise is back 2022 ram 6.7 with 17000 miles. This issue could cause engine failure at any speed and I use this truck to pull a large travel trailer. I’m concerned the noise is back and putting metal shavings into the engine will cause catastrophic engine failure at some point.

FUEL/PROPULSION SYSTEM

Truck will regen every 100 miles, then Truck will come up with regen message then immediately come up with see dealer full dpf. Truck will start shutting down causing a safety hazard for family in truck. Dealer and ram will claim nothing is wrong with truck. And that we need to continuously pay for dpf manual regen $500 per manual regen (happens once a year). Truck has 32,000 miles and is a 2022. Dealer claims they did the recalls.

ENGINE

Hydraulic roller lifter failure. Very common these pickups . Mine went in for a ticking noise hydraulic roller lifter failed got stuck in the bore. They replaced all 16 they test drove it stuck exhaust lifter #2 they replaced that lifter and the camshaft. Engine still has a very loud clatter and ticking noise. Did not do this when it was brand new

FUEL/PROPULSION SYSTEM

The Mass Air Flow (MAF) sensor on my 2022 Ram 2500 failed, causing multiple system malfunctions. It triggered inaccurate Diesel Particulate Filter (DPF) codes and showed abnormally high idle hours that do not reflect actual vehicle use. This defect is tied to a known issue identified by Stellantis in Technical Service Bulletin #18-002-24, which acknowledges improper MAF sensor calibration or compatibility on vehicles like mine. The bulletin was verbally confirmed by the dealership as applying to my truck. This faulty sensor caused emissions system errors, degraded engine performance, and may impact emissions compliance. There was a persistent check engine light, reduced fuel economy, and the risk of engine derating. The problem was reproduced and confirmed by Encore Chrysler (Mobile, AL), an authorized Ram dealership. Stellantis has agreed to cover the repair under Goodwill, but the issue appears systemic. Safety was potentially compromised by inaccurate sensor data that may cause sudden engine derate or failure during operation. Additionally, the incorrect idle hour readings could affect warranty determinations and long-term diagnostics if not corrected. The check engine light first appeared on May 21, 2024. The vehicle has been out of service since May 22, 2024, and repairs are still pending. The MAF sensor and affected systems are available for inspection upon request. This issue may affect a broader set of Ram 2500 trucks, and given the manufacturer’s internal bulletin, it may merit a recall review.

POWER TRAIN

The Mass Air Flow (MAF) sensor on my 2022 Ram 2500 failed, causing multiple system malfunctions. It triggered inaccurate Diesel Particulate Filter (DPF) codes and showed abnormally high idle hours that do not reflect actual vehicle use. This defect is tied to a known issue identified by Stellantis in Technical Service Bulletin #18-002-24, which acknowledges improper MAF sensor calibration or compatibility on vehicles like mine. The bulletin was verbally confirmed by the dealership as applying to my truck. This faulty sensor caused emissions system errors, degraded engine performance, and may impact emissions compliance. There was a persistent check engine light, reduced fuel economy, and the risk of engine derating. The problem was reproduced and confirmed by Encore Chrysler (Mobile, AL), an authorized Ram dealership. Stellantis has agreed to cover the repair under Goodwill, but the issue appears systemic. Safety was potentially compromised by inaccurate sensor data that may cause sudden engine derate or failure during operation. Additionally, the incorrect idle hour readings could affect warranty determinations and long-term diagnostics if not corrected. The check engine light first appeared on May 21, 2024. The vehicle has been out of service since May 22, 2024, and repairs are still pending. The MAF sensor and affected systems are available for inspection upon request. This issue may affect a broader set of Ram 2500 trucks, and given the manufacturer’s internal bulletin, it may merit a recall review.

ENGINE

The Mass Air Flow (MAF) sensor on my 2022 Ram 2500 failed, causing multiple system malfunctions. It triggered inaccurate Diesel Particulate Filter (DPF) codes and showed abnormally high idle hours that do not reflect actual vehicle use. This defect is tied to a known issue identified by Stellantis in Technical Service Bulletin #18-002-24, which acknowledges improper MAF sensor calibration or compatibility on vehicles like mine. The bulletin was verbally confirmed by the dealership as applying to my truck. This faulty sensor caused emissions system errors, degraded engine performance, and may impact emissions compliance. There was a persistent check engine light, reduced fuel economy, and the risk of engine derating. The problem was reproduced and confirmed by Encore Chrysler (Mobile, AL), an authorized Ram dealership. Stellantis has agreed to cover the repair under Goodwill, but the issue appears systemic. Safety was potentially compromised by inaccurate sensor data that may cause sudden engine derate or failure during operation. Additionally, the incorrect idle hour readings could affect warranty determinations and long-term diagnostics if not corrected. The check engine light first appeared on May 21, 2024. The vehicle has been out of service since May 22, 2024, and repairs are still pending. The MAF sensor and affected systems are available for inspection upon request. This issue may affect a broader set of Ram 2500 trucks, and given the manufacturer’s internal bulletin, it may merit a recall review.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The radio screen will cut out and turn black randomly but will continue playing music. When this occurs, the screen will not turn back on even if the truck is put in reverse. This is a serious safety concern since the back up camera is inoperative. This has happened three separate times in the past month, and I have video of two instances that was provided to the dealership.

BACK OVER PREVENTION: WARNINGS

The radio screen will cut out and turn black randomly but will continue playing music. When this occurs, the screen will not turn back on even if the truck is put in reverse. This is a serious safety concern since the back up camera is inoperative. This has happened three separate times in the past month, and I have video of two instances that was provided to the dealership.

ELECTRICAL SYSTEM

The radio screen will cut out and turn black randomly but will continue playing music. When this occurs, the screen will not turn back on even if the truck is put in reverse. This is a serious safety concern since the back up camera is inoperative. This has happened three separate times in the past month, and I have video of two instances that was provided to the dealership.

UNKNOWN OR OTHER

I bought my 2022 Ram 2500 brand new as a factory order. It is currently in the shop at Ron Lewis Ram in Cranberry Twp, PA to get a rear window water leak diagnosed. The dealer has told me that the rear windows frame is cracked in multiple places and wont be covered by my 8 year/125,000 mile max care warranty. I told them that it should be covered since its apparently a factory defect that caused the issue. They informed me that since I am at 55,000 miles, Ram wont pay to repair the issue, that I had until 36,000 miles to have this issue and have it repaired. Through the power of Google search, I was able to find that countless Ram 1500 trucks have had this identical issue and a TSB exists for it. The TSB for the Ram 1500 (23-098-23 Rev A) states that it was caused by a manufacturing issue, that the repairs will be made, and that Ram will cover the repair until the truck hits 8 years/ 150,000 miles. I cannot find a TSB for the 2500 trucks that have the identical issue and I can't believe for a second that I have the only 2500 Ram on the road with this issue, especially after seeing the identical problem with the Ram 1500 and even the Jeep Gladiator, all from the same manufacturer of Stellantis- who owns both Ram and Jeep. The dealer says that I will have to pay a couple of thousand dollars out of pocket to have these repairs made on my own.

STRUCTURE:BODY

I bought my 2022 Ram 2500 brand new as a factory order. It is currently in the shop at Ron Lewis Ram in Cranberry Twp, PA to get a rear window water leak diagnosed. The dealer has told me that the rear windows frame is cracked in multiple places and wont be covered by my 8 year/125,000 mile max care warranty. I told them that it should be covered since its apparently a factory defect that caused the issue. They informed me that since I am at 55,000 miles, Ram wont pay to repair the issue, that I had until 36,000 miles to have this issue and have it repaired. Through the power of Google search, I was able to find that countless Ram 1500 trucks have had this identical issue and a TSB exists for it. The TSB for the Ram 1500 (23-098-23 Rev A) states that it was caused by a manufacturing issue, that the repairs will be made, and that Ram will cover the repair until the truck hits 8 years/ 150,000 miles. I cannot find a TSB for the 2500 trucks that have the identical issue and I can't believe for a second that I have the only 2500 Ram on the road with this issue, especially after seeing the identical problem with the Ram 1500 and even the Jeep Gladiator, all from the same manufacturer of Stellantis- who owns both Ram and Jeep. The dealer says that I will have to pay a couple of thousand dollars out of pocket to have these repairs made on my own.

ENGINE

5th gen ram with the 6.7 Cummins diesel have a massive problem with lifters. Extremely common for trucks with under 10k miles needing the extensive repair done. I’ve read in some cases people whole motors breakdown due to this failure while on the highway pulling a load. My specific truck had to have all the lifters replaced at 76k miles. There needs to be a manufacture recall on these.

SEAT BELTS

Seat belt system seems to have stopped retracting on both front seats. Truck has a little over 36k miles. Almost never has a passenger.

VISIBILITY/WIPER

I was out plowing when my wipers stopped working. brought it in for service and they first said the wiper motor was bad cost for diagnoices was $169.00 issue was not the motor. after second trip for service they found a defaulty fuse box additional charge over $800.00. I have read severl other complaints about the fuse boxes causing issues such as lose fuses etc. Repair Estimate Service Advisor Jonnah Matthews (031) jmatthews@mcgeecars.com PREPARED FOR [XXX] [XXX] Date 03/29/2025 03:53 PM 2022 Ram RAM PICKUP 2500 VIN [XXX] Mileage 40,478 RO# [XXX] Service Name Price [Primary]: DIAG2 - STANDARD DIAGNOSIS SYSTEM STANDARD DIAGNOSIS SYSTEM WIPER MOTOR IS INOP, WIPERS WILL NOT WIPE. INSTALLED IN ANOTHER TRUCK AND IT WORKED OKAY, PLEASE CHECK $0.00 Fuses: fuse box $798.88 Printed on March 29, 2025 Quote expires on April 28, 2025 Subtotal $798.88 Total $798.88 McGee Chrysler Dodge Jeep Ram of Barre 1365 U.S. Route 302 Barre, VT 05641 8024764724 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

I was out plowing when my wipers stopped working. brought it in for service and they first said the wiper motor was bad cost for diagnoices was $169.00 issue was not the motor. after second trip for service they found a defaulty fuse box additional charge over $800.00. I have read severl other complaints about the fuse boxes causing issues such as lose fuses etc. Repair Estimate Service Advisor Jonnah Matthews (031) jmatthews@mcgeecars.com PREPARED FOR [XXX] [XXX] Date 03/29/2025 03:53 PM 2022 Ram RAM PICKUP 2500 VIN [XXX] Mileage 40,478 RO# [XXX] Service Name Price [Primary]: DIAG2 - STANDARD DIAGNOSIS SYSTEM STANDARD DIAGNOSIS SYSTEM WIPER MOTOR IS INOP, WIPERS WILL NOT WIPE. INSTALLED IN ANOTHER TRUCK AND IT WORKED OKAY, PLEASE CHECK $0.00 Fuses: fuse box $798.88 Printed on March 29, 2025 Quote expires on April 28, 2025 Subtotal $798.88 Total $798.88 McGee Chrysler Dodge Jeep Ram of Barre 1365 U.S. Route 302 Barre, VT 05641 8024764724 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

We own a RAM 2500 truck with an Integrate Brake Controller that is used to activate the trailer brakes on our 10,000+ lb 5th wheel RV. On our last rv trip, the Brake Controller test was not producing the necessary braking function on the trailer (putting more stress upon the trucks braking system). We became acutely aware of this as we attempted to stop on a downhill grade (highway exit ramp) where the traffic control switched to Red. We were barely able to stop in time, which had not happed in the past. When we arrived home, we did research and decided to switch the RV brakes from Drum to Disc brakes based upon research and our belief that the brakes were simply not sufficient for the RV Trailer. We had an RV shop install a brand new disc brake (electric/hydraulic) brake system. When we went to pick up the RV, we tested the brakes and they continued to be very weak (despite working on the RV dealers test equipment and truck). We had the RAM dealership test the brake controller and they said that it was "operating", despite the fact that it is not triggering the necessary braking action. When I went on-line to research, I found many posts in the RAM owner forum that discussed this exact issue from many RAM owners. All had pursued repairs from their dealers, all to no avail. RAM denies that their controller is the problem, yet owners who go through the process of replacing their OEM equipment with aftermarket controllers all report that their brakes now operate as intended. These posts encourage folks who have similar problems to report to this website in the hopes that an investigation and recall would be triggered. I can't wait for the government to finally get convinced that this is a problem as I cannot go on the road with this brake controller in its current state. It is an incredibly dangerous condition, and I sincerely hope that you will take action to investigate and take the appropriate action with RAM/Dodge.

ELECTRICAL SYSTEM

We own a RAM 2500 truck with an Integrate Brake Controller that is used to activate the trailer brakes on our 10,000+ lb 5th wheel RV. On our last rv trip, the Brake Controller test was not producing the necessary braking function on the trailer (putting more stress upon the trucks braking system). We became acutely aware of this as we attempted to stop on a downhill grade (highway exit ramp) where the traffic control switched to Red. We were barely able to stop in time, which had not happed in the past. When we arrived home, we did research and decided to switch the RV brakes from Drum to Disc brakes based upon research and our belief that the brakes were simply not sufficient for the RV Trailer. We had an RV shop install a brand new disc brake (electric/hydraulic) brake system. When we went to pick up the RV, we tested the brakes and they continued to be very weak (despite working on the RV dealers test equipment and truck). We had the RAM dealership test the brake controller and they said that it was "operating", despite the fact that it is not triggering the necessary braking action. When I went on-line to research, I found many posts in the RAM owner forum that discussed this exact issue from many RAM owners. All had pursued repairs from their dealers, all to no avail. RAM denies that their controller is the problem, yet owners who go through the process of replacing their OEM equipment with aftermarket controllers all report that their brakes now operate as intended. These posts encourage folks who have similar problems to report to this website in the hopes that an investigation and recall would be triggered. I can't wait for the government to finally get convinced that this is a problem as I cannot go on the road with this brake controller in its current state. It is an incredibly dangerous condition, and I sincerely hope that you will take action to investigate and take the appropriate action with RAM/Dodge.

AIR BAGS

Stater seized

ENGINE

Stater seized

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Vehicle has continuous ongoing issues since day of purchase with big screen radio display. System randomly changes screens and drops connection with source over and over again while vehicle is in operation. This is also affecting the rear parking assist sensor system making it work randomly at times and give false triggers or sometimes no triggers when collision is about to happen. The random screen changes are an EXTREME distraction while driving because the screen is extremely large in the center stack and when the image is randomly changing in your peripheral vision it draws driver's attention off the road. These connection issues also affect audio sources and make it necessary for the driver to interact with touch screen a ridiculous number of times per short drive further distracting the driver. There has been ongoing issues with this vehicle since the day I purchased it new. Multiple attempts by multiple different Ram dealerships to repair/resolve the issues with no solutions found yet. Actual radio unit in dash was replaced with 2 new units by dealers in attempts to resolve issues with no improvements. Dealerships have worked with Ram engineering and opened multiple STAR cases on vehicle in relation to these problems. Contacted Ram customer care multiple times and requested Ram buyback or deem this vehicle as lemon law vehicle. To date vehicle has been in for attempted service for these issues more than 4 times and would have been in 2-3 times this number of visits if not such an extreme inconvenience. Demanded Ram buyback the vehicle and have got pushback from them. Vehicle has been in service since May 2023, was purchased new from dealer with less than 100 miles on odometer.

BACK OVER PREVENTION: WARNINGS

Vehicle has continuous ongoing issues since day of purchase with big screen radio display. System randomly changes screens and drops connection with source over and over again while vehicle is in operation. This is also affecting the rear parking assist sensor system making it work randomly at times and give false triggers or sometimes no triggers when collision is about to happen. The random screen changes are an EXTREME distraction while driving because the screen is extremely large in the center stack and when the image is randomly changing in your peripheral vision it draws driver's attention off the road. These connection issues also affect audio sources and make it necessary for the driver to interact with touch screen a ridiculous number of times per short drive further distracting the driver. There has been ongoing issues with this vehicle since the day I purchased it new. Multiple attempts by multiple different Ram dealerships to repair/resolve the issues with no solutions found yet. Actual radio unit in dash was replaced with 2 new units by dealers in attempts to resolve issues with no improvements. Dealerships have worked with Ram engineering and opened multiple STAR cases on vehicle in relation to these problems. Contacted Ram customer care multiple times and requested Ram buyback or deem this vehicle as lemon law vehicle. To date vehicle has been in for attempted service for these issues more than 4 times and would have been in 2-3 times this number of visits if not such an extreme inconvenience. Demanded Ram buyback the vehicle and have got pushback from them. Vehicle has been in service since May 2023, was purchased new from dealer with less than 100 miles on odometer.

UNKNOWN OR OTHER

Vehicle has continuous ongoing issues since day of purchase with big screen radio display. System randomly changes screens and drops connection with source over and over again while vehicle is in operation. This is also affecting the rear parking assist sensor system making it work randomly at times and give false triggers or sometimes no triggers when collision is about to happen. The random screen changes are an EXTREME distraction while driving because the screen is extremely large in the center stack and when the image is randomly changing in your peripheral vision it draws driver's attention off the road. These connection issues also affect audio sources and make it necessary for the driver to interact with touch screen a ridiculous number of times per short drive further distracting the driver. There has been ongoing issues with this vehicle since the day I purchased it new. Multiple attempts by multiple different Ram dealerships to repair/resolve the issues with no solutions found yet. Actual radio unit in dash was replaced with 2 new units by dealers in attempts to resolve issues with no improvements. Dealerships have worked with Ram engineering and opened multiple STAR cases on vehicle in relation to these problems. Contacted Ram customer care multiple times and requested Ram buyback or deem this vehicle as lemon law vehicle. To date vehicle has been in for attempted service for these issues more than 4 times and would have been in 2-3 times this number of visits if not such an extreme inconvenience. Demanded Ram buyback the vehicle and have got pushback from them. Vehicle has been in service since May 2023, was purchased new from dealer with less than 100 miles on odometer.

SEAT BELTS

The contact owns a 2022 Ram 2500. The contact stated that buckling the front driver’s side seat belt had become increasingly difficult to do, causing the seat belt to unbuckle independently on several occasions. Additionally, the seat belt retractor experienced difficulty while retracting. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning illuminated. The contact engaged the parking brakes to stop the vehicle. The vehicle was towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted, and several unknown warning lights were illuminated. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 44,000.

POWER TRAIN

Transmission issues began at less then 10K miles when the vehicle was new. Initially experienced a noise and slam into reverse gear. The dealer initially claimed the noises were normal or could not replicate the issue. Over time, the vehicle developed a hard shift between 1st and 2nd gear and between 4th and 5th gear. Despite multiple repair attempts by the dealer, the problem persisted. After spending 94 days at the dealership, the transmission was replaced with a refurbished unit of unknown age at approximately 26,000 miles. According to the dealership representative, a manufacturing defect in the transmission case was ultimately identified as the cause of the failure.

SEAT BELTS

The contact owns a 2022 Ram 2500. The contact stated that upon pulling the rear middle seat belt to secure the car seat in the rear middle seat, the contact noticed that the rear middle seat belt locking or retracting mechanism was inoperable, causing the seat belt to continuously extend. The vehicle was taken to the dealer, where it was determined that the middle rear seat belt was operating as designed, and the dealer informed the contact that the middle rear seat belt was not designed as the outer rear seat belts. The vehicle was not diagnosed or repaired. The contact was concerned for the safety of his three children. The manufacturer was notified of the failure and informed the contact that the failure would be escalated. The failure mileage was approximately 21,000.

COMMUNICATION

The contact owns a 2022 Ram 2500. The contact stated that while attempting to drive out of the driveway, several unknown warning lights illuminated, and the vehicle failed to respond as designed. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with a defective RF module that was causing a failure on the COM buss system. The vehicle was repaired, but afterwards the contact experienced a failure with the passenger’s side window. The contact inspected the vehicle himself and noticed the original RF module was still connected. The contact asked the dealer why the original RF was still mounted. The dealer informed the contact that the failure with the original RF module was caused by the SRS OCI module. The vehicle was repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 47,696.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact stated that while attempting to drive out of the driveway, several unknown warning lights illuminated, and the vehicle failed to respond as designed. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with a defective RF module that was causing a failure on the COM buss system. The vehicle was repaired, but afterwards the contact experienced a failure with the passenger’s side window. The contact inspected the vehicle himself and noticed the original RF module was still connected. The contact asked the dealer why the original RF was still mounted. The dealer informed the contact that the failure with the original RF module was caused by the SRS OCI module. The vehicle was repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 47,696.