2018 RAM 2500

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Risk: A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.

STEERING:LINKAGES

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: A loss of image in the rearview camera while backing up can increase the risk of a crash.

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

STEERING

Truck was "repaired" under Recall V06. Drag link/track bar was welded in place, which was supposed to be a temporary fix until parts became available to replace the bad drag link. In Mar of this year, I had the ball joints replaced. Upon repair, my steering wheel was cocked to the left in order to drive straight. Brought the truck back to have that repaired. Service center told me that because the part had been welded, they would have to break the weld, center the steering wheel, and reweld the part. That took place but did not fix the problem. My truck still turns right when the steering wheel is level. I have since been caught between Ram Customer Care and the dealership with each telling me the other needs to "do something" and both referring me to the other for assistance. I have attached photos of the work done and a copy of the recall. The weld job done on my truck is horrible, if not unsafe. But, I have to drive my truck. I think Ram is taking advantage of the good faith the Administration has shown them by allowing them to decide whether to make the replacement of the part. It should be mandatory. Probably thousands of Ram trucks in a similar situation on America's roads. The welded adjustment sleeve makes a proper alignment of the steering wheel impossible. The alignment is designed to be adjusted. Finally, I noted that the dealership violated the "do not sell" of the recall. I bought the truck in March 2019, without the recall call work done - unbeknownst to me. They did not take the recall seriously.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

ENGINE AND ENGINE COOLING

The contact owned a 2018 Ram 2500. The contact stated that while her husband was driving and pulling a fifth wheel RV, the check engine warning light and another unknown red warning light were illuminated. The contact's husband stopped in the middle of the road and immediately exited the vehicle with the contact's nephews and dog, who were also occupying the vehicle. The contact stated that the driver then noticed that there was a fire underneath the hood. The contact stated that her husband attempted to open the hood to extinguish the fire with a fire extinguisher, but the hood failed to open. The contact met her family at the scene. The contact stated that the front end of the vehicle exploded, there were abnormal popping sounds, and fire projectiles coming out from underneath the hood. The contact stated that the entire vehicle burned to the ground, and the front of the RV also caught on fire and burned. The contact stated that the fuel tank of the vehicle was full at the time of the incident. The contact stated that the forest near the camping ground nearly caught on fire. The fire department extinguished the fire, and a report was filed. A police report was filed, but the police report information was not available. Both the vehicle and the RV were towed and totaled. Both the contact and the passengers of the vehicle sustained emotional trauma from the incident. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 95,000.

VEHICLE SPEED CONTROL:CRUISE CONTROL

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control failed to activate as intended. The traction control and ABS warning lights were illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control failed to activate as intended. The traction control and ABS warning lights were illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine, ABS, and traction control warning lights illuminated intermittently. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the local dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

SERVICE BRAKES

The contact owned a 2018 Ram 2500. The contact stated that while driving in reverse, down a steep boat ramp with the boat and boat trailer attached, the braking system suddenly malfunctioned, causing the boat, boat trailer, and the vehicle to go into the water. The contact had to climb out of the front driver's window and swim to safety. The contact also sustained a minor knee injury that did not require medical treatment. A police report was taken at the scene. A diving crew was called to retrieve the vehicle. During the incident, the vehicle was destroyed. The contact indicated that prior to the incident, the brake warning lights had remained illuminated, and also, previously, while driving, the brakes had failed and nearly caused a rear-end collision. The contact was informed that the remedy for the NHTSA Campaign Number: 24V896000( SERVICE BRAKES, HYDRAULIC) was not available. The manufacturer and local dealer were aware of the issue, but no assistance was offered. The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 180,000.

VEHICLE SPEED CONTROL:CRUISE CONTROL

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the alarm on the display was continuously sounding. There was an abnormal beeping sound for the hydraulic control unit and ABS system. Additionally, the cruise control was inoperable. The local dealer was contacted and suggested that the vehicle be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 27,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the alarm on the display was continuously sounding. There was an abnormal beeping sound for the hydraulic control unit and ABS system. Additionally, the cruise control was inoperable. The local dealer was contacted and suggested that the vehicle be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 27,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control, ABS and traction control warning lights were continuously illuminated. In addition, the alarm sounded continuously. The contact disconnected the wires to stop the alarm from sounding. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS and ESC warning lights illuminated, and an audible chime sounded. The contact stated that the failure was intermittent but had gradually become a recurring failure. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact had attempted over the course of 8 months to set a recall appointment but was advised by the dealer that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS, the electronic brake control, and the traction control warning lights were illuminated, causing the cruise control feature to unintendedly disengage while driving. Additionally, an alarm indicating a failure was heard. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the part to do the recall repair was not yet available. The failure mileage was approximately 28,000.

ELECTRICAL SYSTEM

First, I was not involved in an incident or accident with my vehicle. My concern is for my safety in the future while driving this vehicle. My RAM 2500 Power Wagon has a safety recall C4B/NHTSA 24V-896 for the brake system but there are no parts available to fix it. I currently have an ABS caution light with a "Service Electronic Braking System" and "Service Automatic Braking System" that constantly flashes and dings at random. I took my vehicle in to my local dealership and they told me there are no parts available and they were unable to fix the ongoing problem. I asked if my vehicle was safe to drive and they told me they cannot legally tell me if it is safe or not. There is no way forward to fix my vehicle and I haven't received any information other than "we are waiting on parts". With this being a safety issue, I would expect a loaner vehicle of a similar make and model. I do not feel it is safe to continue to drive my truck with these warning lights associated with an active safety recall. I am looking for advice or some help with this issue.

SERVICE BRAKES

First, I was not involved in an incident or accident with my vehicle. My concern is for my safety in the future while driving this vehicle. My RAM 2500 Power Wagon has a safety recall C4B/NHTSA 24V-896 for the brake system but there are no parts available to fix it. I currently have an ABS caution light with a "Service Electronic Braking System" and "Service Automatic Braking System" that constantly flashes and dings at random. I took my vehicle in to my local dealership and they told me there are no parts available and they were unable to fix the ongoing problem. I asked if my vehicle was safe to drive and they told me they cannot legally tell me if it is safe or not. There is no way forward to fix my vehicle and I haven't received any information other than "we are waiting on parts". With this being a safety issue, I would expect a loaner vehicle of a similar make and model. I do not feel it is safe to continue to drive my truck with these warning lights associated with an active safety recall. I am looking for advice or some help with this issue.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and ESC warning lights illuminated. The contact stated that there was an audible chime sounding with the message "Service Brakes Soon" displayed. The contact stated that while driving with the cruise control activated, the cruise control unintendedly disengaged. The contact stated that the failure was intermittent, but the chime was overriding the volume of the radio. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the HCU needed to be replaced. The vehicle was repaired. The contact stated that a year later, the HCU failed again; however, the dealer where the vehicle was taken for service stated that the part was unavailable. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 54,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, or while the vehicle was in park(P), the ABS and traction control warning lights illuminated. The vehicle was not diagnosed or repaired. The contact stated that he was cautious due to concerns with the ABS and traction control not working properly in inclement weather, and while slowing down. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 128,000.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Antilock braking system and stability control. Can’t use cruise conteol

SERVICE BRAKES

Antilock braking system and stability control. Can’t use cruise conteol

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the brakes. The ABS warning light illuminated, and the traction control turned off independently. The cruise control failed to function as intended. In addition, during the failure, the contact was unable to shift into 4WD. The vehicle was taken to Firestone, where it was diagnosed, and determined that the brake hydraulic control unit had failed. The vehicle was not repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000.

ENGINE

The contact's son owns a 2018 Ram 2500. The contact stated that while her son was driving 20 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle started to shake abnormally. The check engine light turned on and then went off. The owner received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called an unknown local dealer and was informed that parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

SERVICE BRAKES, HYDRAULIC

The contact's son owns a 2018 Ram 2500. The contact stated that while her son was driving 20 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle started to shake abnormally. The check engine light turned on and then went off. The owner received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called an unknown local dealer and was informed that parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts for the recall repair were not yet available. The contact stated that the manufacturer should have already provided the recall repair. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, and the cruise control mode was inoperable. Additionally, the contact stated while driving 30 MPH and coming to stop, the vehicle slid. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

SERVICE BRAKES

Abs hydraulic control unit defective dealer and manufacturer have failed to produce replacement parts it’s been over 2 years

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed ABS module and ABS pump. The contact was informed that the failure was due to the unrepaired recall. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. The contact expressed a fear of driving the vehicle because of the failure and the unrepaired recall. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the parts had been unavailable for more than a year. The failure mileage was approximately 160,000.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

•Side curtain airbag malfunction front driver's side. The truck has a warning light for the airbag and the computer diagnostics says it is a side airbag malfunction. The vehicle is well kept and has not been damaged. Mopar does not lost this malfunction and recall as included in my VIN •Cruise control malfunction The cruise control sporadically does not turn on when the button is pressed. The button may need to be pressed a dozen times before it activates and cruise control is available to be set for a given speed and then engaged. This has occurred since purchase brand new at the original dealership at less than 25 miles on odometer. Mopar does not list this malfunction/recall for my VIN. •Hydraulic Control Unit recall difficulties. The dealership has stated multiple times it has no replacement parts to do the recall repair covered under NHTSA Recall # 24V-896.

SERVICE BRAKES

•Side curtain airbag malfunction front driver's side. The truck has a warning light for the airbag and the computer diagnostics says it is a side airbag malfunction. The vehicle is well kept and has not been damaged. Mopar does not lost this malfunction and recall as included in my VIN •Cruise control malfunction The cruise control sporadically does not turn on when the button is pressed. The button may need to be pressed a dozen times before it activates and cruise control is available to be set for a given speed and then engaged. This has occurred since purchase brand new at the original dealership at less than 25 miles on odometer. Mopar does not list this malfunction/recall for my VIN. •Hydraulic Control Unit recall difficulties. The dealership has stated multiple times it has no replacement parts to do the recall repair covered under NHTSA Recall # 24V-896.

AIR BAGS

•Side curtain airbag malfunction front driver's side. The truck has a warning light for the airbag and the computer diagnostics says it is a side airbag malfunction. The vehicle is well kept and has not been damaged. Mopar does not lost this malfunction and recall as included in my VIN •Cruise control malfunction The cruise control sporadically does not turn on when the button is pressed. The button may need to be pressed a dozen times before it activates and cruise control is available to be set for a given speed and then engaged. This has occurred since purchase brand new at the original dealership at less than 25 miles on odometer. Mopar does not list this malfunction/recall for my VIN. •Hydraulic Control Unit recall difficulties. The dealership has stated multiple times it has no replacement parts to do the recall repair covered under NHTSA Recall # 24V-896.

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the trailer brake control failed to operate as needed while hauling a trailer. No warning light was illuminated. The contact diagnosed the vehicle with a trailer brake module malfunction. The contact was informed that the trailer brake module needed to be replaced due to low-voltage failures. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

STEERING

My truck would not start. I found that I could shift the vehicle into gear without the key in the ignition or foot on the brake. It appeared that the truck would not start because it could not tell when it was in park. I had to be towed to a dealership, who discovered that the Shift Interlock Solenoid had failed. There is a previous recall for the same year, make and model of my truck, but did not include my VIN. I feel that this is the same issue for which the recall was issued and mine should be included. I incurred a $640 repair bill.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the check engine warning light and ABS warning light illuminated, and an alarm sounded. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the HCU had failed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 185,000.

ELECTRICAL SYSTEM

While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed by Einspahr Auto in Brookings, SD confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has not indicated when a permanent fix will be available. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided any acceptable fix which does not impose financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback – Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement – A comparable vehicle with no unremedied recalls, free of the defect, and without additional cost Legal Assertion: I am submitting this complaint in good faith under 49 U.S.C. §30166 and related federal safety defect statutes. Service Diagnostic Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed by Einspahr Auto in Brookings, SD confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has not indicated when a permanent fix will be available. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided any acceptable fix which does not impose financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback – Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement – A comparable vehicle with no unremedied recalls, free of the defect, and without additional cost Legal Assertion: I am submitting this complaint in good faith under 49 U.S.C. §30166 and related federal safety defect statutes. Service Diagnostic Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the local dealer was contacted; however, parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted for a timeframe on parts availability. The contact had not experienced a failure.

STEERING:LINKAGES:DRAG:LINK:CONNECTION

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The ABS and other unknown warning lights were illuminated. The vehicle was taken to a local dealer, who related the failure to the recall; however, parts were not yet available. The vehicle was taken to another local dealer, Sterling Heights Dodge Chrysler Jeep Ram (40111 Van Dyke Ave, Sterling Heights, MI 48313) for a second opinion. The contact was informed that the drag link needed to be replaced and a front-end alignment was required, and the drag link needed to be unwelded from a prior recall repair. The vehicle was repaired; however, the failure persisted. The vehicle was not repaired under the recall on the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The ABS and other unknown warning lights were illuminated. The vehicle was taken to a local dealer, who related the failure to the recall; however, parts were not yet available. The vehicle was taken to another local dealer, Sterling Heights Dodge Chrysler Jeep Ram (40111 Van Dyke Ave, Sterling Heights, MI 48313) for a second opinion. The contact was informed that the drag link needed to be replaced and a front-end alignment was required, and the drag link needed to be unwelded from a prior recall repair. The vehicle was repaired; however, the failure persisted. The vehicle was not repaired under the recall on the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

UNKNOWN OR OTHER

While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed on 8/19/2025 at Haley Chrysler Dodge Jeep Ram, confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has indicated that a permanent fix may not be available until late March 2026. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided rental coverage upfront, requiring that I pay for a rental vehicle and submit reimbursement, which imposes financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback – Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement – A comparable vehicle with no unremedied recalls, free of the defect, and without additional cost Legal Assertion: I am submitting this complaint in good faith under 49 U.S.C. §30166 and related federal safety defect statutes. Documentation of communications with Stellantis, the dealer, and prior incidents is maintained and may be used to support claims for safety violations, damages, and associated costs in the event of litigation. Service Diagnostic Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed on 8/19/2025 at Haley Chrysler Dodge Jeep Ram, confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has indicated that a permanent fix may not be available until late March 2026. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided rental coverage upfront, requiring that I pay for a rental vehicle and submit reimbursement, which imposes financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback – Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement – A comparable vehicle with no unremedied recalls, free of the defect, and without additional cost Legal Assertion: I am submitting this complaint in good faith under 49 U.S.C. §30166 and related federal safety defect statutes. Documentation of communications with Stellantis, the dealer, and prior incidents is maintained and may be used to support claims for safety violations, damages, and associated costs in the event of litigation. Service Diagnostic Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

I received notification of a recall in November,2025. However, Ram has still not come up with a resolution. This is almost a year without ABS on my truck. The Traction Control, ABS, and parking brake lights are all illuminated and the cruise control does not work. My wife refuses to drive my truck without ABS, traction control, and cruise control.

SERVICE BRAKES

Abs module has been on recall for a while with no parts available to fix issue. I would like to know what are the options available?

POWER TRAIN

unknown my brakes had a recall on it for the hydraulic system my transmission gave signs of going out while i was driving it would rev up and then would go when i would increase speeds

SERVICE BRAKES

unknown my brakes had a recall on it for the hydraulic system my transmission gave signs of going out while i was driving it would rev up and then would go when i would increase speeds

SERVICE BRAKES

Manufacturer Recall Number C4B; NHTSA Recall Number 24V-896 Recall Status Incomplete, remedy not yet available This problem is over 2 years old and still incomplete; why is there no time limit for them to fix; they are pumping out new sales and new problems but nobody is accountable. Still warning light every time driven and nobody can tell us when it will be fixed...

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while attempting to start the vehicle or while driving, the ABS warning light illuminated and the “Service ABS" message was displayed. A dealer was contacted. The vehicle was not diagnosed. The contact stated that the hydraulic control unit was replaced three times; however, the failure persisted. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unavailable.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Repair ABS" and "Repair Electronic Braking System" were displayed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was unknown.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that after starting the vehicle and while driving, a constant warning chime sounded, accompanied by illuminated ABS and another unknown warning light. The vehicle was taken to a dealer where the vehicle was not able to be repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was unknown.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that he was unable to utilize the vehicle as needed. Additionally, the warranty on the vehicle might expire before the vehicle was repaired. The local dealer was contacted and informed the contact that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was called but there was no response. The approximate failure mileage was 65,000.

SERVICE BRAKES

I have had this truck since 2018, I have had to repair the brakes , break pads and lines 6 times now and one time almost causing a horrible crash in Oregon slamming into a guardrail. I am tired of hearing there’s no way they can fix it, they have no parts to fix it , they don’t have parts to fix it, it’s a sever safety concern, why am I constantly having to repair these brakes and no one can help other than an attorney.

UNKNOWN OR OTHER

RECIEVED A RECALL NOTICE (WILL TRY TO ATTACH TO THIS COMPLAINT) on or about December 2024 (ACCORDING TO RAM REPRESENTATIVE) stating that '[T]he BRAKE hydraulic Control Unit (HCU) ON YOUR VEHICLE may be susceptible to failure... The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.' I called several Dodge Ram Dealers to have the recall fixed on or about December 2024 & was told that there was no fix yet available. Called again a couple of months later and was told the same. After that I forgot to followup again until today 8-11-2025 and was again told the same. IT HAS BEEN ABOUT 9 MONTHS & EVEN THE NHTSA NOTICE ON YOUR WEBSITE SAYS THAT RAM STILL HAS NO SOLUTION TO THE PROBLEM EVEN THOUG THE RECALL NOTICE MAKES IT CLEAR THAT THE PROBELM IS AN "IMPORTANT SAFETY ISSUE. " I REQUEST THAT THE NHTSA CONTACT DODGE RAM AND FORCE THEM TO COME UP WITH A SOLUTION TO FIX THE RECALL ASAP. because of the admitted safety issues. -

SERVICE BRAKES

RECIEVED A RECALL NOTICE (WILL TRY TO ATTACH TO THIS COMPLAINT) on or about December 2024 (ACCORDING TO RAM REPRESENTATIVE) stating that '[T]he BRAKE hydraulic Control Unit (HCU) ON YOUR VEHICLE may be susceptible to failure... The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.' I called several Dodge Ram Dealers to have the recall fixed on or about December 2024 & was told that there was no fix yet available. Called again a couple of months later and was told the same. After that I forgot to followup again until today 8-11-2025 and was again told the same. IT HAS BEEN ABOUT 9 MONTHS & EVEN THE NHTSA NOTICE ON YOUR WEBSITE SAYS THAT RAM STILL HAS NO SOLUTION TO THE PROBLEM EVEN THOUG THE RECALL NOTICE MAKES IT CLEAR THAT THE PROBELM IS AN "IMPORTANT SAFETY ISSUE. " I REQUEST THAT THE NHTSA CONTACT DODGE RAM AND FORCE THEM TO COME UP WITH A SOLUTION TO FIX THE RECALL ASAP. because of the admitted safety issues. -

ELECTRICAL SYSTEM

My HCU has failed and now I don't have anti-lock braking, electronic stability control, traction control, or cruise control. I have contacted Mopar and two Ram dealers in my area but they just tell me there is no remedy. This has been going on since December of 2024.

VEHICLE SPEED CONTROL

My HCU has failed and now I don't have anti-lock braking, electronic stability control, traction control, or cruise control. I have contacted Mopar and two Ram dealers in my area but they just tell me there is no remedy. This has been going on since December of 2024.

SERVICE BRAKES

My HCU has failed and now I don't have anti-lock braking, electronic stability control, traction control, or cruise control. I have contacted Mopar and two Ram dealers in my area but they just tell me there is no remedy. This has been going on since December of 2024.

SERVICE BRAKES

I received a recall notice for my 2018 Ram 2500 in November of 2024. It's now August of 2025 and the manufacturer still has not provided a remedy for the recall. I am unable to drive the vehicle because of this recall. I am getting warning lights and tones associated with the brake system. How long will a solution to the recall take? It's already been 9 months!

SERVICE BRAKES

Manufacture has not provided a fix in a timely manner for safety recall

UNKNOWN OR OTHER

This is about the mirror back up camera. Since I bought it new in 2018 the camera started to not working properly. The first time I noticed was when I was at the bank and was about to reverse at which time the camera should be on the mirror and showing the objects on back of the teuck, apparently was nothing and I hit a metal Pole. After that I never trusted the camera and I noticed that the camera appears sometimes but it freezes so it doesn’t show images in real time. At other times after I put my truck in drive camera it’s still on the mirror so I’m driving with the camera on, I have to completely stop, turn the truck off and turn it back on to solve the problem. Camera also glitches at times. I mentioned this problem to the dealer where I bought the truck and to the one in Merced CA but nobody listens!! I’m frustrated, really don’t know what to do. This is an ongoing issue and big problem for me. And if my son is going to borrow the truck I have to remind him no to rely on the camera.

ELECTRICAL SYSTEM

KEEPS FLASHING ABS. IT SOUNDS A BING NOISE THE WHOLE TIME I DRIVE IT. SINCE I DRIVE OVER 2 HOURS A DAY IT IS REALLY FRUSTRATING AND 5 HOURS ON THE WEEKEND. ALSO, THE RADIO CUTS OUT ALL THE TIME WHEN THE ABS IN FLASHING THE AIR CONDITIONING OR HEAT GOES FULL BLAST WHEN THE ABS IN FLASHING AND BINGING. HOW CAN YOU NOT HAVE A FIX FOR THIS YET! I PAID A LOT OF MONEY FOR THIS TRUCK AND IT IS THE BIGGEST [XXX] RIGHT NOW!!! I REALLY WANT AN ANSWER ASAP!!! BEFORE I HIRE AN ATTORNEY TO SUE CHRYSLER/DODGE. [XXX] CUSTOMER [XXX]INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

KEEPS FLASHING ABS. IT SOUNDS A BING NOISE THE WHOLE TIME I DRIVE IT. SINCE I DRIVE OVER 2 HOURS A DAY IT IS REALLY FRUSTRATING AND 5 HOURS ON THE WEEKEND. ALSO, THE RADIO CUTS OUT ALL THE TIME WHEN THE ABS IN FLASHING THE AIR CONDITIONING OR HEAT GOES FULL BLAST WHEN THE ABS IN FLASHING AND BINGING. HOW CAN YOU NOT HAVE A FIX FOR THIS YET! I PAID A LOT OF MONEY FOR THIS TRUCK AND IT IS THE BIGGEST [XXX] RIGHT NOW!!! I REALLY WANT AN ANSWER ASAP!!! BEFORE I HIRE AN ATTORNEY TO SUE CHRYSLER/DODGE. [XXX] CUSTOMER [XXX]INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

KEEPS FLASHING ABS. IT SOUNDS A BING NOISE THE WHOLE TIME I DRIVE IT. SINCE I DRIVE OVER 2 HOURS A DAY IT IS REALLY FRUSTRATING AND 5 HOURS ON THE WEEKEND. ALSO, THE RADIO CUTS OUT ALL THE TIME WHEN THE ABS IN FLASHING THE AIR CONDITIONING OR HEAT GOES FULL BLAST WHEN THE ABS IN FLASHING AND BINGING. HOW CAN YOU NOT HAVE A FIX FOR THIS YET! I PAID A LOT OF MONEY FOR THIS TRUCK AND IT IS THE BIGGEST [XXX] RIGHT NOW!!! I REALLY WANT AN ANSWER ASAP!!! BEFORE I HIRE AN ATTORNEY TO SUE CHRYSLER/DODGE. [XXX] CUSTOMER [XXX]INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the Anti-lock Braking System (ABS) warning light would illuminate, and the traction control would fail intermittently. The dealer was contacted. The dealer informed the contact that the manufacturer did not have a remedy or a date available for the parts. The manufacturer was made aware of the failure, and a case was opened. The manufacturer was unable to confirm when the part would be available. The failure mileage was approximately 84,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to respond immediately upon depressing the brake pedal, causing the braking distance to be extended. The ABS warning light was illuminated intermittently. The contact stated that the ABS warning light had flashed intermittently while driving with cruise control mode engaged. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 135,314.

POWER TRAIN

On the highway towing a horse and the transmission stopped working right. Couldn’t keep up to traffic only had one gear.

ELECTRICAL SYSTEM

In early December my 2018 ram 2500 was giving error messages to service anti-lock braked and service Electronic brake system. On December 19, 2018 I took the Ram to the dealer and the cause was the HCU-ICU stating internal electrical failure. They installed a new (Control unit HCU - brake- anti-lock module. It was fine until October 2024 when the same errors (service Anti- lock brakes / Service electronic brake system.) I received a RE-Call notice about the same module (HCU) having issues in November of 2024. I have called the dealership and they have not received a remedy (parts) to fix the issue. The error messages keep coming on Saying service anti-lock brakes- service electronic brake system. Its July 31, 2025 and Still no remedy from the dealership. I signed up on the RAM / Chrysler / Mopar website to be notified when a remedy is parts are ready however I believe it's been too long to wait and appears Im not the only consumer waiting on one. is there any way to remedy quicker I pull a travel trailer and don't want any failures although the dealer said the truck is ok to drive,

SERVICE BRAKES

In early December my 2018 ram 2500 was giving error messages to service anti-lock braked and service Electronic brake system. On December 19, 2018 I took the Ram to the dealer and the cause was the HCU-ICU stating internal electrical failure. They installed a new (Control unit HCU - brake- anti-lock module. It was fine until October 2024 when the same errors (service Anti- lock brakes / Service electronic brake system.) I received a RE-Call notice about the same module (HCU) having issues in November of 2024. I have called the dealership and they have not received a remedy (parts) to fix the issue. The error messages keep coming on Saying service anti-lock brakes- service electronic brake system. Its July 31, 2025 and Still no remedy from the dealership. I signed up on the RAM / Chrysler / Mopar website to be notified when a remedy is parts are ready however I believe it's been too long to wait and appears Im not the only consumer waiting on one. is there any way to remedy quicker I pull a travel trailer and don't want any failures although the dealer said the truck is ok to drive,

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at approximately 40 MPH, the ABS warning light illuminated temporarily. The contact was informed that the ABS warning light was illuminated with the ESC warning light and several other unknown warning lights. The contact stated that the vehicle was driven to a dealer, where it was diagnosed that the HCU had failed; however, the part to do the recall repair was not yet available. The contact was advised that a second notification would be sent once the recall remedy was available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 4,400.

SERVICE BRAKES

Recall 24V-896 does not seem to being worked. Is there any update on if and when this recall will be fixed.

SERVICE BRAKES

Truck dashboard is going crazy lighting up that their is issues with the brakes coming on and off, scared to even drive these truck because who knows when and if brakes will fail. This is a lawsuit just waiting to happen.

POWER TRAIN

If I hit a bump it sets off the lights for the abs and the traction control and I have to run my truck with the traction control off if not my truck won’t shift right if I’m going 60 or above also had to get the transmission replaced

SERVICE BRAKES

If I hit a bump it sets off the lights for the abs and the traction control and I have to run my truck with the traction control off if not my truck won’t shift right if I’m going 60 or above also had to get the transmission replaced

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

POWER TRAIN

While driving the truck seems to jolt when trying to get into the next gear or it seems to be slipping a gear. At times the truck will stay in a gear too long and not switch over in a timely manner or it it will switch gears too quickly. The dealership and another quote says it seems it could be the transmission valve plate and solenoid all the way up to a new transmission is needed. The truck has only 53,000 miles and maintained routine oil Changes and maintenance. I would like to see if there is a recall or one needed because I have never owned vehicle that needed a transmission at 53,000. That’s insane.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the dealer refused to perform the recall repair. The contact was informed that the dealer needed permission from the manufacturer for the recall repair. The contact stated that while driving at various speeds, the ABS warning light illuminated, and the alarm was intermittently sounding. Additionally, the cruise control failed to function as intended and unintendedly disengaged. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the caller that the part to do the recall repair was not yet available. The failure mileage was approximately 67,900. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The trailer connector behind the bumper developed corrosion on the connector pins. This vehicle has always been in Arizona. No rain snow to make this occur. While pulling my 30 ft trailer home from the mountains the trailer brakes suddenly disconnected due to the pin corrosion. Had this connector been sealed like the ones in the engine compartment, the pins would not corrode. Driving steep mountain grades pulling a 30 ft trailer now became a major safety issue. Fortunately there was no incident arising from this. The solution is simple.... seal the connector. I have read about other individuals that have the same failure.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the ABS light was illuminated. The vehicle was taken to the dealer, who diagnosed that the brakes needed to be replaced. The dealer replaced the Hydraulic Control Unit (HCU). The dealer replaced the damaged part; however, the ABS light remained illuminated. The manufacturer was informed of the failure and opened a case. The contact sought reimbursement for the repair because the replaced part was also a defective part. The manufacturer referred the contact to the dealer to request a loaner vehicle until parts became available. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the ABS warning light illuminated, with a message to contact the dealer was displayed, and an alarm sounded. The vehicle was taken to the dealer, where it was diagnosed, and the dealer related the failure to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

TIRES:VALVE

Hi I have been driving for over 42 years & never had a tire valve fail on me. This past winter we drove cross country, form Pennsylvania to Arizona, pulling a 26' trailer. I am meticulous about monitoring my tire air pressure. We were heading back home in April & my TPMS system set off an alert that my driver's side rear tire was losing air. We pulled over & I changed out to our spare. I went to inflate the tire & discovered the leak was at the valve. The rubber had delaminated from the threaded tube. I had tire replaced just north of Nashville Tennessee. When we got home, I went to perform a tire rotation & discovered that the new tire(carried as a spare) had a bad valve. Firestone replaced that valve. 2 weeks ago, on my way home from a doctor's appointment, I had another valve fail. Again Firestone replaced it. My concern is 3 valves failing in 3 months time. Tires were purchased new 6/2024, valves were allegedly changed. 3 valves failures in 3 months from different Firestone locations separated by 1000 miles. I am looking to get a new set of tires before we go away again. I am leery of using Firestone, because of defective tire valves. Can you please look into this matter, and let me know the outcome ?

SERVICE BRAKES

The recall has been out for months and Ram still has no solution, yet parts are available if you purchase them. I paid for replacement for the same ABS issue 3 years ago before it became a recall and now the part has failed again.

SERVICE BRAKES

Manufacturer not providing corrections for brake hydraulic control

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the cruise control unintendedly deactivated, and the ABS and stability control warning lights remained illuminated. The local dealer was notified of the failure. The failure mileage was 72,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The ABS warning light illuminated briefly. The contact stated that the brakes locked up, and the vehicle skidded. The contact continued to depress the brake pedal. The contact stated that due to the failure, the vehicle almost rear-ended the vehicle in front. The contact swerved over to another lane and the vehicle finally came to a stop. In addition, the contact stated that the failure caused the instrument panel to seize, and the safety features were disabled. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 50,000. VIN tool confirms parts not available.

SERVICE BRAKES

In December 2024, I received recall notice C4B for my 2018 RAM 2500 truck. The notice concerned the brake hydraulic unit, which is susceptible to failure. At almost exactly the same time, I started to receive dashboard indicators to check the ABS, but it worked fine, I just assumed that the alert was related to the recall. The recall stated that parts were not available and that I would be contacted when there was a resolution. The notice did not indicate that the vehicle was unsafe to drive. Around [XXX], the brakes began making a grinding sound from both sides of the front wheels. I checked the pads, which seemed fine, and there was no scoring on either front rotor. Coincidentally, I got a flat on the left front tire the day after the grinding noise started. It was in the driveway and I was unable to put on the spare until July 12, 2025, the vehicle sat in the driveway with a flat tire until then. After swapping in the spare on the 12th, I planned to get the tire repaired at my local garage. I began pulling out of my driveway at a few miles per hour. I applied the brakes to maintain a slow speed, and the grinding worsened. As I reached the end of my 30 foot driveway and pulled into the street, I heard a clunk, which I also felt through the brake pedal. The pedal immediately went to the floor, and the vehicle rolled across the street before finally stopping. I was able to back into the driveway and park the vehicle without incident. I contacted my local RAM dealer, and they said there was nothing they could do. They gave me the number for Fiat Chrysler Customer Care. I called Fiat Chrysler Customer Care at 800-853-1403 and received case number[XXX]. They explained that a resolution was not yet available and advised me to call a dealer and ask for a "temporary fix". When I told them the dealer had already said they couldn’t do anything, and that the dealer told me to call them, they suggested that I try a different dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted regarding the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

I have repeatedly asked the manufacturer and the dealership for a resolution to the antilock brake system failure on this vehicle. This issue has been on going for months and I have no resolution. This is Ram case management # 93024671. My last correspondence is as follows: Dear Stellantis Case Management Team, I am writing to express my profound dissatisfaction and serious safety concerns regarding my vehicle, 2018 RAM 2500. This letter follows a delayed response to my initial inquiry about the safety of my vehicle and family, which I find unacceptable. Firstly, I request an immediate and definitive anticipated release date for the crucial part that is pending. The continued uncertainty around this essential component is directly impacting my peace of mind and the perceived safety of my vehicle, my family and the general public. Secondly, I demand a thorough explanation regarding the active fault code on a manufacturer safety device within my vehicle, which your company has inexplicably deemed "normal" and stated the truck is "able to be driven." This assessment is illogical and deeply concerning. If a safety device, such as the anti-lock braking system (ABS) or a similar critical component, registers a fault code, its integrity and intended function are compromised. My fundamental question remains unanswered: If a safety system with a fault code is considered "normal" and safe, then why are such sophisticated safety features like anti-lock brakes installed in the first place? If their compromised state is acceptable, why not simply remove the entire system? This reasoning fundamentally contradicts the purpose of vehicle safety design and creates an unacceptable risk for myself and my family. I gave them 7 business days to respond- there has been no movement.

SERVICE BRAKES

I have repeatedly asked the manufacturer and the dealership for a resolution to the antilock brake system failure on this vehicle. This issue has been on going for months and I have no resolution. This is Ram case management # 93024671. My last correspondence is as follows: Dear Stellantis Case Management Team, I am writing to express my profound dissatisfaction and serious safety concerns regarding my vehicle, 2018 RAM 2500. This letter follows a delayed response to my initial inquiry about the safety of my vehicle and family, which I find unacceptable. Firstly, I request an immediate and definitive anticipated release date for the crucial part that is pending. The continued uncertainty around this essential component is directly impacting my peace of mind and the perceived safety of my vehicle, my family and the general public. Secondly, I demand a thorough explanation regarding the active fault code on a manufacturer safety device within my vehicle, which your company has inexplicably deemed "normal" and stated the truck is "able to be driven." This assessment is illogical and deeply concerning. If a safety device, such as the anti-lock braking system (ABS) or a similar critical component, registers a fault code, its integrity and intended function are compromised. My fundamental question remains unanswered: If a safety system with a fault code is considered "normal" and safe, then why are such sophisticated safety features like anti-lock brakes installed in the first place? If their compromised state is acceptable, why not simply remove the entire system? This reasoning fundamentally contradicts the purpose of vehicle safety design and creates an unacceptable risk for myself and my family. I gave them 7 business days to respond- there has been no movement.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that the vehicle had experienced a braking failure. The vehicle was taken to the dealer, where the brake hydro assist and one of the three brake hoses were replaced. The contact stated that the other two brake hoses were not available to complete the repair. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that her son had advised her that the vehicle had failed to respond while driving and depressing the brake pedal. Several unknown warning lights were illuminated. The local dealer was contacted. The contact stated that her son was a mechanic and related the failure to the recall. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

VEHICLE SPEED CONTROL

Brakes went out abs/traction control/tpms lights on. Brake pedal goes to floor 50% of the time. Have to downshift and use engine brake to stop.

ELECTRICAL SYSTEM

Brakes went out abs/traction control/tpms lights on. Brake pedal goes to floor 50% of the time. Have to downshift and use engine brake to stop.

SERVICE BRAKES

Brakes went out abs/traction control/tpms lights on. Brake pedal goes to floor 50% of the time. Have to downshift and use engine brake to stop.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS light illuminated and flashed on and off. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 126,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

POWER TRAIN

The contact owns a 2018 Ram 2500. The contact stated while driving and attempting to shift from third gear to a higher gear, the engine revved and the vehicle failed to respond as intended. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated while driving and attempting to shift from third gear to a higher gear, the engine revved and the vehicle failed to respond as intended. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and the traction control warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the dealer was made aware of the failure, however the contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500.The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that on several occasions while driving at various speeds, the messages "Service Electronic Braking System” and “ABS" were displayed. The traction control and ABS warning lights were illuminated. Additionally, the contact stated that when the brake pedal was depressed on several occasions, the pedal remained on the floorboard. The vehicle was taken to a dealer DTC: C0020-01; was retrieved and the vehicle was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced and the brake lines bled. The vehicle was repaired but the failure reoccurred two years later. The vehicle was taken to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 19,445. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

VEHICLE SPEED CONTROL

Vehicle is subject to safety recall for malfunctioning HCU. Frequent illumination of Anti-Lock Break and Traction Control Warning Lights with accompanying Chime and loss of Cruise Control function. When illuminated, vehicle rear wheels will slip and braking is degraded. Illumination of Warning Lights and chime very distracting. FCA initially estimated repair parts available first quarter of 2025. This has passed and no updates are available from manufacturer. This is an unsafe condition.and I request NHTSA intercede on behalf of the 300,000+ owners affected and seek clarification from manufacturer on when they plan on honoring this recall.

SERVICE BRAKES

Vehicle is subject to safety recall for malfunctioning HCU. Frequent illumination of Anti-Lock Break and Traction Control Warning Lights with accompanying Chime and loss of Cruise Control function. When illuminated, vehicle rear wheels will slip and braking is degraded. Illumination of Warning Lights and chime very distracting. FCA initially estimated repair parts available first quarter of 2025. This has passed and no updates are available from manufacturer. This is an unsafe condition.and I request NHTSA intercede on behalf of the 300,000+ owners affected and seek clarification from manufacturer on when they plan on honoring this recall.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated, with the messages "Service ABS" and "Service Electronic Braking System" displayed intermittently, causing the Cruise Control Mode to become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the HCU needed to be replaced; however, the part was not available. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,500. VIN tool confirms parts not available.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that recently, the ABS, Traction Control, and Tire Sensor warning lights became illuminated. The contact stated that upon checking the tire pressure through the onboard computer, the feature was disabled. In addition, the contact stated that the cruise control was also disabled and the "Park Sensor Disabled" and "Service Electronic Braking System" messages were displayed on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 89,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that recently, the ABS, Traction Control, and Tire Sensor warning lights became illuminated. The contact stated that upon checking the tire pressure through the onboard computer, the feature was disabled. In addition, the contact stated that the cruise control was also disabled and the "Park Sensor Disabled" and "Service Electronic Braking System" messages were displayed on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 89,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that a repair related to the recall was previously performed on the vehicle; however, the failure persisted. The contact stated that the ABS warning light and the traction control warning light were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS warning light and traction control warning light were illuminated. The message "Service ABS" was displayed. The contact stated that the failure caused the cruise control mode and the ABS system to become inoperable. The vehicle was taken to the dealer, where the ABS module and the HCU were replaced; however, the failure persisted. The contact stated that the vehicle decelerated upon depressing the brake pedal. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

SERVICE BRAKES

ABS HCU recall.

VEHICLE SPEED CONTROL

Logging a second complaint for the brake hydraulic control unit that is already recognized by FCA as a defect that needs to be replaced. I am two years into this failed unit and continue to be told by the dealer and manufacturer's customer service that the replacement part is not available and they do not have a delivery date for this part. In the last two years I have had (4) near collisions as a result of no anti-lock brakes and no traction control. Additionally the cruise control is not active when this part fails and as a long-distance driver this is fatiguing. The contant dinging of the warning light and bell is extremely irritating. The reference number for FCA's recall is C4B/NHTSA 24V-896.

SERVICE BRAKES

Logging a second complaint for the brake hydraulic control unit that is already recognized by FCA as a defect that needs to be replaced. I am two years into this failed unit and continue to be told by the dealer and manufacturer's customer service that the replacement part is not available and they do not have a delivery date for this part. In the last two years I have had (4) near collisions as a result of no anti-lock brakes and no traction control. Additionally the cruise control is not active when this part fails and as a long-distance driver this is fatiguing. The contant dinging of the warning light and bell is extremely irritating. The reference number for FCA's recall is C4B/NHTSA 24V-896.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal dinging sound coming from the ABS and ESC systems. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 121,000. VIN tool confirms parts not available.

SERVICE BRAKES

The manufacturer has not designed the replacement parts in a timely manner. 7 months since initial recall and still no parts available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the brake pedal was depressed, the vehicle hesitated before coming to a stop. Additionally, the vehicle became difficult to steer. The contact stated that the braking distance became extended. The contact had to apply excessive pressure on the brake pedal to stop the vehicle. The failure was intermittent. The ABS and traction control warning lights were illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 250,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500 The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control systems all failed to operate as needed. In addition, the contact stated that the warning lights and chimes associated with the failures constantly alerted him while driving. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

POWER TRAIN

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the brakes were making abnormal clunking sounds. The contact stated that the traction control, 4WD, and cruise control were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage 125,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the brakes were making abnormal clunking sounds. The contact stated that the traction control, 4WD, and cruise control were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage 125,000. VIN tool confirms parts not available.

POWER TRAIN

Towing my camper with my family in the mountains during Memorial Day weekend. It was rainy. My brakes failed me SEVERAL times as well as my traction control. To say it was scary is an understatement. I don’t even want to use the truck anymore. I have had several chats with ramcare as well as a call to my dealership with zero resolutions. Someone is going to get hurt or worse. The HCU no longer works.

SERVICE BRAKES

Towing my camper with my family in the mountains during Memorial Day weekend. It was rainy. My brakes failed me SEVERAL times as well as my traction control. To say it was scary is an understatement. I don’t even want to use the truck anymore. I have had several chats with ramcare as well as a call to my dealership with zero resolutions. Someone is going to get hurt or worse. The HCU no longer works.

SERVICE BRAKES

The warning lights that I have a braking system malfunction continuously "bing" and display on the drivers console. This has been going on for approximately 1 year and Fiat Chrysler of America does not have a solution to this date. Here is the recall information: - Manufacturer Recall NumberC4B -NHTSA Recall Number24V-896 -Recall StatusRecall Incomplete, remedy not yet available I reported this to the dealer approximately a year ago and have since taken to the dealer for service where they told me once again there is no fix for this problem. I have called FCA as well but they are unable to provide any additional information.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and hauling a trailer, the ABS warning light illuminated, followed by the sound of an alarm. The contact stated that the alarms sounded 27 times within 3 miles. The contact stated that the failure disabled the cruise control mode. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of failure and informed the contact that there was no anticipated date for parts availability. The failure mileage was unknown. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control system failed to operate as needed. In addition, the warning lights associated with the systems failures were constantly flashing on the instrument panel while driving. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES

ABS keeps going off. Ram setup to appointments to fix issue but after going to dealership and sitting for two hours they say they don’t have parts to fix

SERVICE BRAKES

Recalled for HCU 11/2024. Still no remedy/fix available.

SERVICE BRAKES

Leaking brake fluid, brakes grabbing and brake paddle is soft( no pressure).

SERVICE BRAKES

Manufacturer has failed to remedy ABS HCU recall for over 6 months. Vehicle is beginning to exhibit ABS warnings. This wait for parts is unacceptable, especially for a braking system recall. Please get the manufacturer to deal with this issue in a timely manner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated, and the message to "Inspect the Braking System" was displayed. The contact stated that upon scanning the vehicle with a vehicle scanner, the contact retrieved diagnostic trouble codes for an ABS system failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES

Ram issued a recall (NHTSA Recall Number 24V-896) on November 27, 2024, and there has been no remedy for repairing or replacing the faulty Brake HCU. It has been six months with no remedy in place for this recall. How long should it take to fix the known problem with this vehicle?

SERVICE BRAKES

ABS warning light and alarm come on while driving. If you have cruise control on, it then cancels the cruise control. After a few miles the warning light and alarm will go off, and works good for a few miles. Then the same thing happens - warning light and alarm come on again. This has been an ongoing problem, over a year. Went to dealer where purchased vehicle. Was told that Chrysler doesn't have a fix for this and doesn't have parts to fix it either. So there is nothing I can do. No parts to fix, dealer can't help, and meanwhile I have a faulty vehicle which is my main vehicle I drive. The ABS system is real handy here in Minnesota because of slippery roads in the winter with snow and ice.

SERVICE BRAKES

Manufacturer has failed to have a solution to current recall, 24V-896. It has been at least 6 months with no resolution.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that during the failure, the cruise control feature was inoperable. The vehicle was not diagnosed or repaired. The failure mileage was 28,000. The VIN was not available.

SERVICE BRAKES

There is a well know issue with potential failures in the Hydraulic Control Unit (HCU), which can impact critical braking and stability systems, including ABS, Electronic Stability Control (ESC), and traction control. Manufacturer Recall # - C4B NHTSA Recall # - 24V-896 There has been a recall on this issue since Nov of 2024 however, there has been no remedy offered yet on most models affected. I am experiencing this failure on my 2018 RAM 2500. It is noted in the recall that this failure is a safety issue and can cause the car to crash without prior warning. The remedy is know by RAM as they have issued it for certain chasis types. The Brake HCU must be replaced. I believe RAM's delay for a remedy is simply the cost and they are willfully putting lives in danger over financial impacts.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard, and the vehicle failed to respond. The contact stated that upon forcefully depressing the brake pedal, the vehicle stopped. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), which the contact related to the failure; however, the part to do the repair was not yet available. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 132,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control, parking brake light, and brake light were all illuminated. The contact stated that the air bag control unit was replaced under warranty; however, a month later the air bag warning light was illuminated again. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.

AIR BAGS

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control, parking brake light, and brake light were all illuminated. The contact stated that the air bag control unit was replaced under warranty; however, a month later the air bag warning light was illuminated again. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.

WHEELS:LUGS/NUTS/BOLTS/STUDS

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 45 MPH and hauling a trailer, there was an abnormal sound coming from the rear of the vehicle. The contact stated that after stopping to inspect the vehicle, the contact discovered that the rear driver’s side wheel studs had sheared off, causing the wheel to separate from the vehicle, making the vehicle undrivable. The vehicle was later towed to the local towing facility. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 68,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, an alarm sounded, the message "Service ABS System Required" and an unknown message was displayed while driving, causing the 4-WD and cruise control mode to become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the HCU had failed. The vehicle was later taken to the dealer, where it was diagnosed and determined that the failure was related to the recall. The dealer informed the contact that the repair would be out of pocket because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer to determine whether the vehicle was drivable. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact's wife owns a 2018 Ram 2500. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle slid. The contact stated that the ABS was inoperable. The ABS warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the vehicle had lost communication with the ABS module. The dealer determined that the HCU needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact filed a reimbursement claim with the manufacturer; however, the manufacturer informed the contact that reimbursement could not be provided because the recall remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 48,818. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the ABS warning light occasionally remained illuminated. The contact stated that during the failure the cruise control functionality was temporarily disabled. The contact also stated that while attempting to depress the brake pedal, there was no resistance to the brake pedal, and the contact had to pump the brake pedal to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 123,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at undisclosed speeds, the ABS and traction control warning lights remained illuminated, and the vehicle failed to immediately stop while depressing the brake pedal. The cause of the failure was not yet determined. The local dealer and manufacturer was notified of the failure. The failure mileage was 89,000. VIN tool confirms parts not available.

SERVICE BRAKES

The Electronic breaking system, Antilock Brake System and traction control on my 2018 Ram 2500 failed in June 2024. My safety has been put at risk because my ABS does not work properly and neither does my electronic traction control which is unsafe for myself and others on the road. It has been inspected by the manufacturer but I was parts are not available for the repair. Yes, I have had the warning lights since June 2024.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The backup camera is intermittent and faulty at times.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 MPH and depressing the brake pedal to avoid a crash, the vehicle did not immediately stop and veered to the right. The cause of the failure has not yet been determined. The local dealer was notified of the failure. The failure mileage was 90,000. VIN tool confirms parts not available.

SERVICE BRAKES

Why, after more than 5 months of a recall issuance, is there still not a "fix" issued to service dealers to make needed replacement of the Hydraulic Control Unit ABS (recall C4B)? Is anybody overseeing this matter to ensure timely resolve to this safety issue? I called my local Dodge dealer this morning to check on this after not hearing any further word about it despite registering my vehicle for recall notification with Fiat Chrysler Automobiles, and learned that they have a bulk shipment of 16 HCU units in stock, but they do not have the vehicle computer programming (or something to that effect) to initiate fixing the matter. I sure hope the HCU on my truck doesn't fail and cause an accident.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that occasionally while driving at various speeds, the vehicle briefly lost motive power before returning to normal functionality. The contact stated that the ABS and ESC warning lights remained illuminated, and the vehicle occasionally turned off and restarted while driving. The contact stated that while the warning lights were illuminated, the cruise control was inoperable. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS and traction control warning lights illuminated intermittently and then remained illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 22,100.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the cruise control was activated and set at various speeds, the ABS warning light was illuminated and deactivated the cruise control. While driving with the cruise control in winter timing and using the Electronic Stability Control (ESC) light was illuminated and caused the cruise control to be deactivated. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

SERVICE BRAKES

Mopar part numbers 68143491AA Control-Anti-lock brake system and Mopar part number 68347098AB Module-Anti_lock brake system both failed and were replaced/repaired by dealer under warrranty where I purchased the truck. Truck had 8,223 miles on it. Brakes and traction control was compromised. Numerous warning lights and warning tones were observed.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The traction control, stability control, and ABS warning lights were illuminated. The message "ESC Not Functioning - ABS Not Available" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Under the Recall information it shows that this vehicle is unsafe to drive due to the ABS system in Major. It will go off and go on all by itself while I’m driving. and they can’t get the part I need.

SERVICE BRAKES

Under the Recall information it shows that this vehicle is unsafe to drive due to the ABS system in Major. It will go off and go on all by itself while I’m driving. and they can’t get the part I need.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the anti-lock brakes failed to stop the vehicle. The ABS warning light was illuminated. The vehicle slid and crashed into a Jersey barrier. The air bags did not deploy, and there were no injuries sustained. The vehicle was able to be driven away from the crash site. The front bumper was later replaced. A police report was not filed. The vehicle was taken to the dealer, who related the failure to the recall but confirmed that parts were not yet available. The contact mentioned calling a total of 25 different dealer locations, where all confirmed that parts were not available. The vehicle was not repaired. The contact stated that the failure recurred. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 44,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

SERVICE BRAKES

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated while driving a various speeds, the ABS and the traction control warning lights illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the brake HCU had failed and needed to be replaced. The dealer advised the contact that a related recall would be issued. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle was safe to drive. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS, Traction Control, Hill Assist, and Parking Assist light warning lights illuminated, and remained illuminated. Additionally, the 4WD was occasionally inoperable. The cause of the failure was not yet been determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 61,000. VIN tool confirms parts not available.

SERVICE BRAKES

Stellantis has failed to remedy this recall dating back to NOV 2024.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

VEHICLE SPEED CONTROL

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

SERVICE BRAKES

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. In addition, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact applied full pressure on the brake pedal until the vehicle stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was provided a diagnostic test fee and was informed that a diagnostic test was needed to confirm the cause of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 207,000. VIN tool confirms parts not available.

SERVICE BRAKES

In November 2024 through December 2025 our Ram started experiencing issues with the traction control and ABS lights coming on randomly and the vehicle not braking properly. Braking in corners is very sketchy and feels like you are going to run off the road. As December went on, all brake related lights stayed on and the truck feels like it has manual brakes from the 1970s. We received a Legal Notice explaining there is a class action settlement going on due to the ABS module and Brake HCU on our truck in late December 2024. We did not drive the truck long distances for the latter half of December due to the issues we were experiencing plus receiving the legal notice. A couple weeks into January 2025 we received a notice from FCA US LLC indicating there is a safety recall for the Brake HCU which affects the ABS and ESC systems. The notice said the vehicle may lose control and cause a crash without prior warning. Due to this second notice and the fact that our truck was having more issues with the braking systems and the lights were permanently on, we parked the truck mid January 2025 and have not driven it since. In early March we contacted the local dealership Morie's of Little Fall, MN as well as Chrylser/Mopar asking when our truck can be repaired and explained this is our daily driver and only safe vehicle we have for distances over 30 miles. Neither of them have been helpful and could not give us an answer. The service person at Morie's confirmed our vehicle is a part of the recall and the things we are experiencing would be related. He advised we do not drive the vehicle either. We are now mid April, THREE MONTHS WITHOUT A SAFE VEHICLE TO DRIVE, and we have received no further communication from anyone relating to our truck. It is still parked and unsafe to drive. Action needs to be taken to remedy this situation. We are normally a two vehicle household down to one that can't be driven far and one that can't be driven at all.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

In November 2024 through December 2025 our Ram started experiencing issues with the traction control and ABS lights coming on randomly and the vehicle not braking properly. Braking in corners is very sketchy and feels like you are going to run off the road. As December went on, all brake related lights stayed on and the truck feels like it has manual brakes from the 1970s. We received a Legal Notice explaining there is a class action settlement going on due to the ABS module and Brake HCU on our truck in late December 2024. We did not drive the truck long distances for the latter half of December due to the issues we were experiencing plus receiving the legal notice. A couple weeks into January 2025 we received a notice from FCA US LLC indicating there is a safety recall for the Brake HCU which affects the ABS and ESC systems. The notice said the vehicle may lose control and cause a crash without prior warning. Due to this second notice and the fact that our truck was having more issues with the braking systems and the lights were permanently on, we parked the truck mid January 2025 and have not driven it since. In early March we contacted the local dealership Morie's of Little Fall, MN as well as Chrylser/Mopar asking when our truck can be repaired and explained this is our daily driver and only safe vehicle we have for distances over 30 miles. Neither of them have been helpful and could not give us an answer. The service person at Morie's confirmed our vehicle is a part of the recall and the things we are experiencing would be related. He advised we do not drive the vehicle either. We are now mid April, THREE MONTHS WITHOUT A SAFE VEHICLE TO DRIVE, and we have received no further communication from anyone relating to our truck. It is still parked and unsafe to drive. Action needs to be taken to remedy this situation. We are normally a two vehicle household down to one that can't be driven far and one that can't be driven at all.

SERVICE BRAKES

ABS light comes on and off during operation, "service electronic brake system" notification flashes on and off as well. ABS does not work while light is on. A scanner has been run and the code is for the ABS module. We put children in this vehicle. This exact issue happened back in 2022 and the ABS HCU was replaced. We received a recall notice but are being told the truck has been repaired because the part was replaced in 2022, however the same issue is currently happening again.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

UNKNOWN OR OTHER

At the end of last year, our fleet manager informed us of a recall on one of our vehicles (VIN: [XXX] ). The recall came out Nov 27, 2024 (24V-896). I had initially contacted my local dealership (Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff) and they let me know that these recalls typically become serviceable after ~1-2 months. I just wanted to see if there are any updates to when I can get this recall addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES

Dodge/Chrysler/Ram has known about this issue for a long time. I experienced the conditions outlined in the recall on my personal vehicle, before there was a recall issued. I took it to my local dealership to have the issue repaired in August 2024. They said the brake sensor is in national back order and could take a year to get the part in. How can you issue a safety recall but not have the parts available to fix the truck?

STEERING

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

POWER TRAIN

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

ENGINE

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 65 MPH, the vehicle struck an object on the roadway and the vehicle shuddered and made an abnormal sound. The vehicle failed to return to normal operation. The ABS warning light was illuminated. The failure occurred on several different occasions. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to start as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to start as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.

VEHICLE SPEED CONTROL

HCU has failed on my truck back in July of 2024 it was impossible to find a replacement part got a recall letter on November had abs track control, and cruise control loss repeated dinging sounds to service ABS and electronic brakes and most recently you can hear the brake pads slightly rubbing on rotors and can feel a little bit of resistance while driving down the road

ELECTRICAL SYSTEM

HCU has failed on my truck back in July of 2024 it was impossible to find a replacement part got a recall letter on November had abs track control, and cruise control loss repeated dinging sounds to service ABS and electronic brakes and most recently you can hear the brake pads slightly rubbing on rotors and can feel a little bit of resistance while driving down the road

SERVICE BRAKES

HCU has failed on my truck back in July of 2024 it was impossible to find a replacement part got a recall letter on November had abs track control, and cruise control loss repeated dinging sounds to service ABS and electronic brakes and most recently you can hear the brake pads slightly rubbing on rotors and can feel a little bit of resistance while driving down the road

VEHICLE SPEED CONTROL

Truck will not shift and drops out of drive leaving you helpless

POWER TRAIN

Truck will not shift and drops out of drive leaving you helpless

ENGINE

Truck will not shift and drops out of drive leaving you helpless

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH, the ABS, traction control, and brake warning lights illuminated with an audible chime. The contact stated that the brakes was starting to fail. The dealer was contacted; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,612. VIN tool confirms parts not available.

FUEL/PROPULSION SYSTEM

Reverse camera started to act up causing my camera to not be available while I am in reverse, this has also coincided with an error message stating "Service Electronic Throttle Control". My truck has experienced slow acceleration and the maximum speed is only 60 mph. My stability control warning light is also on with the flashing "lightning bolt" and I can no longer use my cruise control. The audible crash prevention warning when I reverse also no longer works.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On August 10, 2022 the truck was presented to the dealership because the ABS system was failing. This was prior to the recall C4B/NHTSA 24V-896. I paid to have the system repaired. A recall was issued AFTER that date. I submitted a claim and was paid for my expenses by FCA. On March 3, 2025 the system notification system flashed warning the the ABS system was failing. I immediately took the truck to Mac Haik dealership and was advised that I could safely drive the truck until the following Monday when I could drop it off for diagnostic testing. The diagnostic testing revealed that the system was failing BUT FCA would not cover the full cost of the repairs. They would require "Customer Participation" payment of $546.00. I refused the repair because the repairs done August 2022, PRIOR to the recall was failing, so that told me that the parts utilized August 2022 were faulty and should be replaced under the terms of the recall and not require "Customer Participation of $546. I need your help to get FCA to replace and repair their faulty manufacturing.

SERVICE BRAKES

On August 10, 2022 the truck was presented to the dealership because the ABS system was failing. This was prior to the recall C4B/NHTSA 24V-896. I paid to have the system repaired. A recall was issued AFTER that date. I submitted a claim and was paid for my expenses by FCA. On March 3, 2025 the system notification system flashed warning the the ABS system was failing. I immediately took the truck to Mac Haik dealership and was advised that I could safely drive the truck until the following Monday when I could drop it off for diagnostic testing. The diagnostic testing revealed that the system was failing BUT FCA would not cover the full cost of the repairs. They would require "Customer Participation" payment of $546.00. I refused the repair because the repairs done August 2022, PRIOR to the recall was failing, so that told me that the parts utilized August 2022 were faulty and should be replaced under the terms of the recall and not require "Customer Participation of $546. I need your help to get FCA to replace and repair their faulty manufacturing.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 RAM 2500. The contact stated that while driving on several occasions at various speeds, the "Check ABS system" message was displayed, and the traction control warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the hydraulic valve or the sending unit to the valve was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where the contact was informed that the hydraulic valve or the sending unit to the valve was faulty and needed to be replaced. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated, and the cruise control became inoperable. Additionally, the contact stated that the vehicle made an abnormal dinging sound while driving with the message to “Service the Vehicle Immediately” displayed. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

SERVICE BRAKES

It's been 2 months and there's no fix. Ill happily accept a repair but I want a refund or another vehicle if they can't fix it. I have no ABS or electronic braking system. I've been unable to drive it for years. The part needed is unavailable and dealerships tell me it will be a software update when a fix becomes available when the recall notice says new part. I just want to be able to drive the truck I pay almost 700 a month for. Thank you!

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the contact observed a warning notification alert and flashing ABS and Traction Control warning lights. Additionally, the "Service Electronic Braking System" message was displayed. The vehicle was taken to the dealer and the contact was informed that a repair for the vehicle had not yet been developed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The ABS warning light was illuminated. The failure mileage was 60,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal the vehicle failed to stop immediately. The ABS warning light was illuminated. The dealer was contacted, and confirmed that the part to repair the vehicle was not available. The contact called another dealer, Gainesville Chrysler Dodge Jeep Ram (3000 N Main St, Gainesville, FL 32609). The contact returned to the first dealer who stated there was no part available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 128,000. VIN tool confirms parts not available.

SERVICE BRAKES

Hello, I received my recall notice cb4 hcu component and in my notice it said my truck has already been fixed. My truck has not been fixed and I called fca 10 or 12 times about the issue and I have received 10 or 12 different answers and they still haven't fixed my notice on the recall. What else can I do to get the issue fixed. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Hello, I received my recall notice cb4 hcu component and in my notice it said my truck has already been fixed. My truck has not been fixed and I called fca 10 or 12 times about the issue and I have received 10 or 12 different answers and they still haven't fixed my notice on the recall. What else can I do to get the issue fixed. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic control unit (HCU). The vehicle was not repaired. The dealer was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and confirmed that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000. VIN tool confirms parts not available.

SERVICE BRAKES

I have been working via my recall letter. They have provided me with approval for a rental car, but so far I have been getting mixed information on the reimbursement and have not been reimbursed. They have not and will not provide me a date for repair. I use this truck for specific activities, and rental car options are not equivalent, and again I have not yet been reimbursed. I am reading my rights and resubmitting a complaint that the manufacturer has not remedied this situation. I need 100% reimbursement for my rental car, including taxes and non-optional fees, and my truck repaired, or purchased back. I will continue researching the legislation Photos showing my truck has this defect are attached. I need to have an equivalent, safe vehicle to use, or have money from this one to buy one that is.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500 The contact stated while driving at an undisclosed speed, the contact noticed a beeping sound with the ABS warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 91,000. VIN tool confirms parts not available.

SERVICE BRAKES

My recall says that it has been repaired on December 5 2024. My truck has not been repaired I took it to the dealership on December 5th and they said they could not do anything until the recall came out. So now they will not fix the hcu cause it says it has been repaired. I have to drive a truck with no ABS cause someone made a mistake. Please Help Me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

I have contacted multiple dealership’s and have been told that a recall about the ABS HCU module was “completed” yet, Every dealership is unable to provide a place, mechanic or even a work order proving said repairs were completed. My ESC traction control light, Service Anti-lock Braking System, Service Electronic Braking System, and Service 4WD lights are now on. And I cannot get the issue repaired because of a mistake within the system. Joe Cooper Dodge in Shawnee, Oklahoma would not diagnose the vehicle due to the issue mistakenly being marked as “Completed”. Even after making a face to face appearance with vehicle present.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds or while the vehicle was idling vehicle, the ABS warning light illuminated. The contact stated that on another occasion, while the vehicle drove over a pothole or speed bump, the warning light illuminated with an audible chime. The contact stated that occasionally while depressing the brake pedal, there was a continuous audible chime. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with hydraulic control unit failure. The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available. The vehicle was not diagnosed by the dealer because the dealer stated that the failure was a known issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

SERVICE BRAKES

Approximately January 2022, several warning lights illuminated on my dash in conjuction with a warning chime. The warning lights and chime occurred intermittently. My truck was taken to the dealership with only 9710 miles on the odometer. A scan showed a code of C0020-01 ABS pump motor control general electrical failure. Approximately 5 months later a new part arrived and was installed on the truck. There were no issues until February 2025 when the dash warning lights and chime reappeard similar to the first occurrence. The odometer reading now at 16.5K. I have contacted the dealership that performed the original work and they informed me that there is currently no repair for this issue. Having no ABS braking system is a major safety issue, especially when pulling a large travel trailer.

ELECTRICAL SYSTEM

The GPS on the Uconnect radio has failed and the map, compass, and clock do not work. This is a know problem on this radio. The radio loses the ICCID number and the STAR TSB says to replace the radio. The issue is when I travel somewhere and need a map, now I have to look at my phone while driving. This is just as bad as texting. The Ram customer care says the TSB for this issue covers other vehicles but not the RAM truck. The cost to replace the radio is very expensive and I cannot afford to replace it. RAM truck will not help me out. What can be done about this issue. Lots of RAM truck owners are experiencing this issue. The issue started when my truck has about 3900 miles on it. The dealer in the Wasilla AK location was not able to troubleshoot this issue because they were short staffed. I finally decided to take it to another dealer located in Anchorage about 50 miles away.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FUEL/PROPULSION SYSTEM

There is a chronic problem with most Ram trucks, this issue isn't just related to one model of Ram trucks. The problem is when you go to fill-up your tank with gas, the fill neck continues to back up, which requires skill & a lot of patients just to fill your tank. And, this is also a major safety concern due to the high likely hood of an overflow of fuel & possible fire & explosion situation. After much research & being a professional aircraft mechanic, what I found to be the problem in most all cases is a defective ( FUEL TANK ROLLOVER VALVE). I took my truck to the dealer when it was under warranty & just a few a couple of months old for this exact problem. And, they told me there was nothing wrong? I now know the reason they told me this is because this fuel tank rollover valve is an integral part of the fuel tank & is expensive to change. With this extremely long history of failures with the (FUEL TANK ROLLOVER VALVE), I am totally convinced this should be a Recall item!

ENGINE

Truck only has 66,000 miles and developed a bad oil leak from the timing cover/crank front of engine. Repair is going to cost around $4000 and dealer says there have been several cases of the same thing.

UNKNOWN OR OTHER

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

SERVICE BRAKES

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

ELECTRICAL SYSTEM

ELECTRICAL BRAKE FAILURE WARNING

SERVICE BRAKES

ELECTRICAL BRAKE FAILURE WARNING

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed, and the pedal fluttered, and the vehicle failed to stop as intended. The vehicle was parked at the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have received an "Important Safety Recall" issued for my vehicle. In the notice, it states that "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." I have contacted the dealership as well as RAM offices with no answer other than that the part is not available. As a safety issue, this is unacceptable. Please know that legal representation will be sought out.

SERVICE BRAKES

I have received an "Important Safety Recall" issued for my vehicle. In the notice, it states that "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." I have contacted the dealership as well as RAM offices with no answer other than that the part is not available. As a safety issue, this is unacceptable. Please know that legal representation will be sought out.

ELECTRICAL SYSTEM

I have received an "Important Safety Recall" issued for my vehicle. In the notice, it states that "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." I have contacted the dealership as well as RAM offices with no answer other than that the part is not available. As a safety issue, this is unacceptable. Please know that legal representation will be sought out.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

UNKNOWN OR OTHER

afety Recall V06 / NHTSA 19V-021 Drag Link - January 25, 2019 This so called fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component (which is an option). No do a weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!

STEERING

afety Recall V06 / NHTSA 19V-021 Drag Link - January 25, 2019 This so called fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component (which is an option). No do a weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!

POWER TRAIN

The ABS brake warning lights are on all the time. I have no cruise control. There are times when I can't even shift my vehicle into gear. I will be checking to see if I even have 4wd with this light on. But, haven't tried it since the lights have been on.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The ABS brake warning lights are on all the time. I have no cruise control. There are times when I can't even shift my vehicle into gear. I will be checking to see if I even have 4wd with this light on. But, haven't tried it since the lights have been on.

SERVICE BRAKES

The ABS brake warning lights are on all the time. I have no cruise control. There are times when I can't even shift my vehicle into gear. I will be checking to see if I even have 4wd with this light on. But, haven't tried it since the lights have been on.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS became inoperable, with the ABS and the traction control warning lights illuminated. The contact stated that the vehicle became difficult to control. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 96,000. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while her husband was driving at an undisclosed speed, the “Service Electronic Braking System” message was illuminated. The contact stated that her husband was informed by the dealer that the ABS and traction control were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when the part would be available. The failure mileage was unknown. VIN tool confirms parts not available.

VEHICLE SPEED CONTROL

August of 2023 I had my service electronic braking system, abs, and traction control light come on. Dealer diagnosed as bad hcu. As of today 2-4-25 I am still waiting on parts with no answer as to when parts will be available for the repair.

SERVICE BRAKES

August of 2023 I had my service electronic braking system, abs, and traction control light come on. Dealer diagnosed as bad hcu. As of today 2-4-25 I am still waiting on parts with no answer as to when parts will be available for the repair.

POWER TRAIN

The contact’s husband owns a 2018 Ram 2500. The contact stated that while driving at various speeds on several occasions, the vehicle started shaking and lost motive power. The contact stated that the message "Transmission Hot" was displayed and the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was then taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 79,790.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that the ABS hydraulic warning light was illuminated, and an alarm had sounded. The contact looked online and found the Mopar website and found that the VIN was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and the vehicle was repaired. The contact called Mopar to inquire about the remedy being completed and the failure that was experienced. The contact stated that Mopar confirmed that the recall repair had been completed; however, the date listed was before the recall had been issued. Mopar was unable to produce the paperwork to prove completion and refused to repair the vehicle. The vehicle was taken to the dealer who diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle had not been repaired due to a shortage of parts availability. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 30,000.

UNKNOWN OR OTHER

Uconnect radio screen is delaminating causing back up camera to malfunction as camera changes from bed to back camera view while using the camera for safe backing up impossible. Also while driving unit makes calls both emergency and personal calls and my subscription for sirius xm is useless.

SERVICE BRAKES, HYDRAULIC

The contact owned a 2018 RAM 2500. The contact stated that while driving at an undisclosed speed and attempting to slow while turning a corner the vehicle experienced reduced braking performance, after which the brakes seized causing the vehicle to skid. As a result, the contact lost control of the vehicle and left the roadway coming to a complete stop after colliding with a tree. The ABS warning light was illuminated. The air bags did deploy. A police report was not filed and no injuries were reported. The vehicle was towed to a towed yard and deemed a total loss by the contacts insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 63,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that upon parking the vehicle, the ABS message was displayed on the instrument panel. The following day, the contact attempted to start the vehicle; however, the vehicle failed to start. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure mileage was 67,243. VIN tool confirms parts not available.

UNKNOWN OR OTHER

The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?

SERVICE BRAKES

The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?

SERVICE BRAKES

This in regards to existing recall C4B or 24V-896. Recal has been active since November, but parts are still not available to fix this problem. FCA is not taking this safety risk seriously.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the ABS and traction control became inoperable. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called the local dealer and was informed about diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

STEERING

I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.

VEHICLE SPEED CONTROL

I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.

SERVICE BRAKES

I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH in a parking lot, the brake pedal was depressed; however, there was an abnormal metal-on-metal grinding sound coming from the front brakes. The contact stated that brake failures had occurred at other speeds with the check engine warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure mileage was approximately 120,000. VIN tool confirms parts not available.

UNKNOWN OR OTHER

I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.

SERVICE BRAKES

I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.

VEHICLE SPEED CONTROL

I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.

ENGINE

The Turbo Actuator on the Ram 2500's especially Gen 4 are known to have faulty Turbo Actuators on them. There is a huge supply issue with trying to get one for repair , I called every auto parts store and no one could get one due to manufacture constraints. Basically they told me to call the dealer . The dealer wanted $2,200 for the part , that is outrageous for a known faulty part , please look into this as there are thounsands of people who have made this repair.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact used the parking brake to assist in slowing the vehicle before pulling over to the side of the road. The contact stated that the ABS warning light was illuminated. The local dealer was not contacted. The contact stated that the vehicle was diagnosed with brake failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.

SERVICE BRAKES

The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.

ELECTRICAL SYSTEM

WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH AND BEEP IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT. DURING THIS IT IS HARD TO CONTROL THE TRUCK. CRUISE CONTROL NOT WORKIING EITHER.

SERVICE BRAKES

WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH AND BEEP IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT. DURING THIS IT IS HARD TO CONTROL THE TRUCK. CRUISE CONTROL NOT WORKIING EITHER.

VEHICLE SPEED CONTROL

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.

ELECTRICAL SYSTEM

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.

SERVICE BRAKES

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.