2021 RAM 1500

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: Driving with a disabled electronic stability control system can increase the risk of a crash.

VISIBILITY:REARVIEW MIRRORS/DEVICES

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.

Risk: An engine stall can increase the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."

Risk: A driver that relies on the incorrect spare tire inflation pressure on the tire placard label may inflate the spare tire incorrectly, increasing the risk of a crash.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.

Risk: A separated brake pedal can result in the driver being unable to apply the service brakes, increasing the risk of a crash.

AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Risk: An air bag that deploys improperly can increase the risk of injury in a crash.

ENGINE

I have a 2021 ram 1500 and the belt started to make a lot of noise. I got it to the dealership and they had it a whole month and a half. They said it was the alternator but no it was something called a MGU (motor generator unit). Can't find it no where in the country. Im stuck with a 50k truck that I can drive. Warranty can't fix it and now I can't sleep.

AIR BAGS

Driving when a drunk driver ran a red light hitting me

AIR BAGS

The contact owned a 2021 RAM 1500. The contact stated that while driving at 35 MPH, another vehicle collided with his vehicle on the front passenger side of the vehicle after running a red light. The driver's side air bags did deploy but failed to inflate. The contact stated that he sustained injuries to his right rib, left ankle, purple bruises from whiplash to his left leg, and a hand. He also suffered a concussion to the head which required medical Attention. The contact stated that a police report was filed. The vehicle was deemed a total loss by the insurance company. The vehicle was totaled by Allstate to Co Parts. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000..

VISIBILITY/WIPER

the rear defrost overheated causing the rear windshield to shatter

ELECTRICAL SYSTEM

Vehicle was a 2021 Ram 1500 (60k miles) with no known problems or issues. Drove home during during rainstorm truck operated normally. Next morning truck started normally with an error message "Power Steering Unavailable". Truck then began to run through a series of "error messages" and windshield wipers turned on and truck would not shutdown, unless you disconnected the battery. Towed to dealership and after several weeks of diagnostics with the manufacturer's assistance (due to the number of errors) it was determined the failure was the Power Steering Module. Once the Power Steering Module was removed, all other modules came back online and functioned normally. Even though the dealership has seen multiple failures of this type, it was not on the recall for this truck. Had this failure happened with my family in the vehicle while driving, it could have had devastating effects...

STEERING

Vehicle was a 2021 Ram 1500 (60k miles) with no known problems or issues. Drove home during during rainstorm truck operated normally. Next morning truck started normally with an error message "Power Steering Unavailable". Truck then began to run through a series of "error messages" and windshield wipers turned on and truck would not shutdown, unless you disconnected the battery. Towed to dealership and after several weeks of diagnostics with the manufacturer's assistance (due to the number of errors) it was determined the failure was the Power Steering Module. Once the Power Steering Module was removed, all other modules came back online and functioned normally. Even though the dealership has seen multiple failures of this type, it was not on the recall for this truck. Had this failure happened with my family in the vehicle while driving, it could have had devastating effects...

UNKNOWN OR OTHER

I was told by the dealer that the exhaust bolts for the Y pipe to the extension pipe are broken causing my exhaust to be louder than normal. My truck is 4 years old and I expect that the exhaust hardware would last longer than 4 years but apparently not. This condition may allow exhaust fumes to leak into the cab area of the vehicle potentially leading to someone getting sick or worse causing an accident from potentially loosing consciousness while driving. I went to a forum where they discussed this issue of the broken bolts on the Dodge Ram Trucks.

ENGINE

The MPU system was going out caused engine noises, the engine didn't sound like it wanted to change gears i drove very rough to the repair shop, it looks to be like a well known issue on Dodges with Etourqe they are 3 to 6 months behind in parts manufacturing

ELECTRICAL SYSTEM

2021 Ram 1500 Longhorn Anniversary addition vin: [XXX] Navigation/console Display flashes “115V Cargo outlet on”, the front windows don’t work, main display off/dark, heater turns on, A/C doesn’t work, seatbelt alarm doesn’t work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS

2021 Ram 1500 Longhorn Anniversary addition vin: [XXX] Navigation/console Display flashes “115V Cargo outlet on”, the front windows don’t work, main display off/dark, heater turns on, A/C doesn’t work, seatbelt alarm doesn’t work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

Driving to work and my truck lost all electrical power. All display lights turned on and hazard light signal started blinking but the hazard lights were not actually on. I then lost all electrical power; power steering, hazard lights would not turn on, all dash lights and display lights, head lights at first and then the battery died a couple minutes after that started. I could not put the truck into neutral so I could push it to the shoulder of the highway. I had to put it in Neutral manually with the pull tab under the steering wheel. My Ram 1500 5.7L hemi etorque was towed to Andy Mohr Chrysler Jeep Ram. The service shop told me that the motor generator unit is on back order and it could take a month or 2 months for the part to come in.

ENGINE

Driving to work and my truck lost all electrical power. All display lights turned on and hazard light signal started blinking but the hazard lights were not actually on. I then lost all electrical power; power steering, hazard lights would not turn on, all dash lights and display lights, head lights at first and then the battery died a couple minutes after that started. I could not put the truck into neutral so I could push it to the shoulder of the highway. I had to put it in Neutral manually with the pull tab under the steering wheel. My Ram 1500 5.7L hemi etorque was towed to Andy Mohr Chrysler Jeep Ram. The service shop told me that the motor generator unit is on back order and it could take a month or 2 months for the part to come in.

ELECTRICAL SYSTEM

Driving to work and my truck lost all electrical power. All display lights turned on and hazard light signal started blinking but the hazard lights were not actually on. I then lost all electrical power; power steering, hazard lights would not turn on, all dash lights and display lights, head lights at first and then the battery died a couple minutes after that started. I could not put the truck into neutral so I could push it to the shoulder of the highway. I had to put it in Neutral manually with the pull tab under the steering wheel. My Ram 1500 5.7L hemi etorque was towed to Andy Mohr Chrysler Jeep Ram. The service shop told me that the motor generator unit is on back order and it could take a month or 2 months for the part to come in.

ENGINE

2021 Ram 5.7 etorque MGU bad and vehicle sitting as part appears to be on nationwide back order. vehicle sitting while still making payments and paying insurance. seems to be major issue and no recall yet.

ELECTRICAL SYSTEM

2021 Ram 5.7 etorque MGU bad and vehicle sitting as part appears to be on nationwide back order. vehicle sitting while still making payments and paying insurance. seems to be major issue and no recall yet.

ENGINE

I am submitting this complaint regarding a critical issue with my 2021 Ram 1500 equipped with the eTorque mild hybrid system. The vehicle has become inoperable due to the failure of the etorque alternator in this system. Unfortunately, Mopar—the official parts supplier—has not made this part available, and it has been on indefinite backorder for months. This is a known issue and has broken just outside of warranty. I'm in desperate need of this part and the backorder and supply time is unknown with no ETA.

ELECTRICAL SYSTEM

I am submitting this complaint regarding a critical issue with my 2021 Ram 1500 equipped with the eTorque mild hybrid system. The vehicle has become inoperable due to the failure of the etorque alternator in this system. Unfortunately, Mopar—the official parts supplier—has not made this part available, and it has been on indefinite backorder for months. This is a known issue and has broken just outside of warranty. I'm in desperate need of this part and the backorder and supply time is unknown with no ETA.

STRUCTURE:BODY

I took my truck into the dealership for the second time because my tpms module was not functioning correctly. I would get an error about a mile into my travels saying it was unavailable. My second appointment the technician found the rear windshield is leaking water down through the back driver side and dripping water onto the module. Ram issued a previous recall for cars manufactured on or before Sept 30 2020. My truck was manufactured Nov 4 2020. The problem is the same but my truck some how was manufactured after the supposed fix date. It’s clear if you read on ram forums that tons of people are having the same issue. Rams fix is just sealing it but I have to pay out of pocket due to their failure of admitting the recall should go past Sept 30 2020 manufacture date.

ELECTRICAL SYSTEM

Our check engine light came on and we took it to get the code read. We had the code read by 3 independent sources and nothing came back on the code. There is currently a recall for this EXACT same issue with Dodge Ram 1500s from the exact same year but for some reason our truck VIN is not coming up as being on the recall. Now, we cannot pass smog in our state because the check engine light is on and the dealership does not have us on the recall for this exact issue.

ENGINE

Our check engine light came on and we took it to get the code read. We had the code read by 3 independent sources and nothing came back on the code. There is currently a recall for this EXACT same issue with Dodge Ram 1500s from the exact same year but for some reason our truck VIN is not coming up as being on the recall. Now, we cannot pass smog in our state because the check engine light is on and the dealership does not have us on the recall for this exact issue.

ENGINE

Driving on highway lost all power sudden shut down of motor pulled off highway immediately ,autoshifted into park skidding in gravel unable to restart had towed to dealer,,they put in new under hood battery at my expense (was charging system failure) part needed was backordered. Got truck back home running lower than normal voltage local dealer claiming nothing wrong with it ,,diag from other dealership says otherwise,,,this isnt just a mechanical issue, its a safety issue as i drive alot.

UNKNOWN OR OTHER

Driving on highway lost all power sudden shut down of motor pulled off highway immediately ,autoshifted into park skidding in gravel unable to restart had towed to dealer,,they put in new under hood battery at my expense (was charging system failure) part needed was backordered. Got truck back home running lower than normal voltage local dealer claiming nothing wrong with it ,,diag from other dealership says otherwise,,,this isnt just a mechanical issue, its a safety issue as i drive alot.

ELECTRICAL SYSTEM

Driving on highway lost all power sudden shut down of motor pulled off highway immediately ,autoshifted into park skidding in gravel unable to restart had towed to dealer,,they put in new under hood battery at my expense (was charging system failure) part needed was backordered. Got truck back home running lower than normal voltage local dealer claiming nothing wrong with it ,,diag from other dealership says otherwise,,,this isnt just a mechanical issue, its a safety issue as i drive alot.

UNKNOWN OR OTHER

The NoLimitz module cause my vehicle to shut off while in motion 1 time, and lose critical controls to safely operate the vehicle while in motion twice (power steering, gauge cluster, power brakes). Even though the engine still ran, once shut off it would not start again or go into neutral. I conclude the issue was the device as the power light on it was off (it should remain on when the ignition is in run or ACC as stated on the instructions from the manufactory). Once I un-plugged and re-plugged the module back in, everything returned to normal other than DTCs.

FUEL/PROPULSION SYSTEM

After having the Fuel Pump replaced, it was revealed that there are wires above the fuel tank that have melted and are causing a fuel leak into different elements of the under carriage of the truck. The manufacturer is not willing to honor the recall and replace these parts (even though they are connected to the fuel system) so by their own logic this must be considered a separate issue. It is concerning that there is electrical melting occurring and causing a fuel leak right next to the effected area

EXTERIOR LIGHTING

When the turn signal bar is in the neutral position, the right turn signal stays on. When the turn signal bar is in the left position, the right turn signal turns off, but the left turn signal stays off. This makes it impossible to signal left, and often causes the right turn signal to come on, which can be misleading to other drivers.

EXTERIOR LIGHTING

Went to start the vehicle with the key fob and the vehicle would not start. Had it towed to ram dealership and was told that the RF hub module needed to be replaced due to being damaged from water at leaked in from the rear window. Upon researching online forums, this seems to be an ongoing problem for this making model because of where the module is located. If there is not already in the works, there should be because this will continue to happen, especially where it rains a lot.

UNKNOWN OR OTHER

Went to start the vehicle with the key fob and the vehicle would not start. Had it towed to ram dealership and was told that the RF hub module needed to be replaced due to being damaged from water at leaked in from the rear window. Upon researching online forums, this seems to be an ongoing problem for this making model because of where the module is located. If there is not already in the works, there should be because this will continue to happen, especially where it rains a lot.

ELECTRICAL SYSTEM

Went to start the vehicle with the key fob and the vehicle would not start. Had it towed to ram dealership and was told that the RF hub module needed to be replaced due to being damaged from water at leaked in from the rear window. Upon researching online forums, this seems to be an ongoing problem for this making model because of where the module is located. If there is not already in the works, there should be because this will continue to happen, especially where it rains a lot.

SERVICE BRAKES

When making a turn from a stop, the truck will kill the engine then engage the parking brake. I thought this may have been tied to Ram Safety Recall 37A, which I had fixed at the dealership, but the truck continues to have this issue even after the recall was fixed. This is not my video, but it shows what happens [XXX] Also, complaints about this issue can be found in this thread from a Ram forum [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

When making a turn from a stop, the truck will kill the engine then engage the parking brake. I thought this may have been tied to Ram Safety Recall 37A, which I had fixed at the dealership, but the truck continues to have this issue even after the recall was fixed. This is not my video, but it shows what happens [XXX] Also, complaints about this issue can be found in this thread from a Ram forum [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Mgu is out. Apparently there are 4000 on back order bc this part keeps failing on these etorque vehicles

ENGINE

Mgu is out. Apparently there are 4000 on back order bc this part keeps failing on these etorque vehicles

AIR BAGS

Vehicle Info: 2021 Dodge Ram 1500 Big Horn VIN: [XXX] Date of Incident: [XXX] Location: Exit ramp of [XXX] and [XXX] Problem Description: On [XXX], I was involved in a front-end collision with a tree while driving approximately 50 mph in my 2021 Dodge Ram 1500 Big Horn. The impact caused significant damage to the front of the vehicle, and around the vehicle, yet none of the airbags deployed. I experienced back and neck pain as a result of the crash. I believe this may indicate a failure or defect in the Supplemental Restraint System (SRS), crash sensors, or airbag control module. Injuries: Back pain and neck pain Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: WARNINGS

Mine was flickering the 115v cargo outlet and the radio was Turning on and off… blind monitoring system, Cap applying the brakes, automatically thinking something was in front or behind me

LANE DEPARTURE: BLIND SPOT DETECTION

Mine was flickering the 115v cargo outlet and the radio was Turning on and off… blind monitoring system, Cap applying the brakes, automatically thinking something was in front or behind me

ELECTRICAL SYSTEM

Mine was flickering the 115v cargo outlet and the radio was Turning on and off… blind monitoring system, Cap applying the brakes, automatically thinking something was in front or behind me

FORWARD COLLISION AVOIDANCE: WARNINGS

THE VEHICLE STARTS BUT WILL NOT ACCELERATE, and the necessary replacement part is still unavailable. I was informed that the manufacturer does not have the part in stock and that it needs to be manufactured, with an estimated arrival date of July 29th.

VEHICLE SPEED CONTROL

THE VEHICLE STARTS BUT WILL NOT ACCELERATE, and the necessary replacement part is still unavailable. I was informed that the manufacturer does not have the part in stock and that it needs to be manufactured, with an estimated arrival date of July 29th.

ENGINE

THE VEHICLE STARTS BUT WILL NOT ACCELERATE, and the necessary replacement part is still unavailable. I was informed that the manufacturer does not have the part in stock and that it needs to be manufactured, with an estimated arrival date of July 29th.

ENGINE

Bearing bad in mcu e tourqe system no parts and replacements avaliable dealer said been orderd for 6 months and have not received one

ELECTRICAL SYSTEM

2021 Ram 1500 Laramie. 2 Occasions of unexpected engine Revving. 1) Pulled up to a stop, waiting for cross traffic, when fully stopped, the Engine began to rev up by ~500 RPM, up then back down, about 3 times in a row. Each time the truck tried to creep forwards, forcing me to step on the brake harder to prevent movement. Each engine surge lasted 1-2 seconds. 2) At low speeds (<20mph), car had similar RPM surges, but just caused some jerking. Both occasions occurred within 2-3 minutes of a cold start (~70 Deg F Env. temp). Certainly a safety concern, needs to be addressed.

ENGINE

2021 Ram 1500 Laramie. 2 Occasions of unexpected engine Revving. 1) Pulled up to a stop, waiting for cross traffic, when fully stopped, the Engine began to rev up by ~500 RPM, up then back down, about 3 times in a row. Each time the truck tried to creep forwards, forcing me to step on the brake harder to prevent movement. Each engine surge lasted 1-2 seconds. 2) At low speeds (<20mph), car had similar RPM surges, but just caused some jerking. Both occasions occurred within 2-3 minutes of a cold start (~70 Deg F Env. temp). Certainly a safety concern, needs to be addressed.

POWER TRAIN

2021 Ram 1500 Laramie. 2 Occasions of unexpected engine Revving. 1) Pulled up to a stop, waiting for cross traffic, when fully stopped, the Engine began to rev up by ~500 RPM, up then back down, about 3 times in a row. Each time the truck tried to creep forwards, forcing me to step on the brake harder to prevent movement. Each engine surge lasted 1-2 seconds. 2) At low speeds (<20mph), car had similar RPM surges, but just caused some jerking. Both occasions occurred within 2-3 minutes of a cold start (~70 Deg F Env. temp). Certainly a safety concern, needs to be addressed.

ELECTRICAL SYSTEM

The alternator with the etorque option. Truck is available upon request. Stellantis knows of the issues with the motor and doesn’t have a fix. The part to fix is on back order with no eta till available. I have been researching and some are without a vehicle up to a year. Dealers are aware of the situation. No warnings are shown prior to a total power loss failure. While driving home from work lights all over the dash lighted up and my truck was reading 9 volts. Luckily I was close to home and coasted into the driveway. My truck is now dead in the water sitting in driveway till when a part becomes available. I ended up leasing a car due to having no other option to get to and from work.

ENGINE

The alternator with the etorque option. Truck is available upon request. Stellantis knows of the issues with the motor and doesn’t have a fix. The part to fix is on back order with no eta till available. I have been researching and some are without a vehicle up to a year. Dealers are aware of the situation. No warnings are shown prior to a total power loss failure. While driving home from work lights all over the dash lighted up and my truck was reading 9 volts. Luckily I was close to home and coasted into the driveway. My truck is now dead in the water sitting in driveway till when a part becomes available. I ended up leasing a car due to having no other option to get to and from work.

ELECTRICAL SYSTEM

Component: Motor Generator Unit (MGU) — part of the eTorque system on 2021 Ram 1500. What happened: I own a 2021 Ram 1500 with eTorque. In the year I’ve owned the truck, it has broken down twice due to major electrical issues. Most recently, it has been in the dealership’s shop for over 3 weeks due to a faulty MGU (Motor Generator Unit). There is no estimated time for repair because the part is backordered nationwide. Safety risk: The MGU failure caused the vehicle to become completely inoperable, leaving me without reliable transportation. I am concerned this issue could lead to a loss of power or stalling while driving if it had occurred under different conditions. Reproduction/inspection: The issue has been confirmed by the dealership (Preston Chrysler Dodge Jeep Ram in New Castle, PA). They are unable to proceed with the repair due to lack of part availability. The truck is currently sitting on the lot. Warning lamps/symptoms: Prior to failure, warning lights appeared and the truck experienced erratic behavior. The vehicle would not start after being turned off for a short period of time, and the RF hub had previously failed as well.

ELECTRICAL SYSTEM

The MGU of the 2021 Ram Laramie (e-torque) is not functioning properly and hampers the safety of the vehicle. The MGU, which controls the alternator, will not charge the battery beyond 13.0/13.2 volts during driving. As a result, when sitting for several days, the battery will not have sufficient voltage to start the vehicle since it is not charged fully during driving. Additionally, the MGU is now making a strange bearing noise so we will see if a failure is imminent. Considering this MGU controls the starting of the vehicle during stop/start, and the battery is not charging sufficiently to ensure the owner is not stranded, I consider this a significant safety issue (especially when I live in a place with winter of 8 months). I have not seen any warning lamps, but the charging indicator/screen shows 13.0 as below normal.

POWER TRAIN

The contact owns a 2021 Ram 1500. The contact stated that while driving at various speeds, the front end of the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that the surrounding area of the CV axle and front differential was rusted. The vehicle was not repaired due to parts being on back order. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000. The VIN was not available.

ELECTRICAL SYSTEM

When driving home in the rain going 65+/- MPH my truck just shut off and turned back on, but was not able to accelerate. Had to pull off on the side of the road and the car started back up. This happened at least 5 more times on my 30 minute ride back home. When I finally got it home the truck would not cut off. I had to disconnect the batter which still did NOT stall the truck. Luckily I found a forum that advised to pull a specific fuse to cut the truck off. My biggest concern was that no warning lights or error codes came up on the dash it just went blank and came back on. The vehicle is currently at Roger Williams Ram Dealership in Weatherford TX. They have had the truck over a week and are still trying to figure out what the problem is. They have replaced a fuse box to my knowledge but this didnt fix the issue. I have video of the incident (driving with no power).

ENGINE

When driving home in the rain going 65+/- MPH my truck just shut off and turned back on, but was not able to accelerate. Had to pull off on the side of the road and the car started back up. This happened at least 5 more times on my 30 minute ride back home. When I finally got it home the truck would not cut off. I had to disconnect the batter which still did NOT stall the truck. Luckily I found a forum that advised to pull a specific fuse to cut the truck off. My biggest concern was that no warning lights or error codes came up on the dash it just went blank and came back on. The vehicle is currently at Roger Williams Ram Dealership in Weatherford TX. They have had the truck over a week and are still trying to figure out what the problem is. They have replaced a fuse box to my knowledge but this didnt fix the issue. I have video of the incident (driving with no power).

VEHICLE SPEED CONTROL

When driving home in the rain going 65+/- MPH my truck just shut off and turned back on, but was not able to accelerate. Had to pull off on the side of the road and the car started back up. This happened at least 5 more times on my 30 minute ride back home. When I finally got it home the truck would not cut off. I had to disconnect the batter which still did NOT stall the truck. Luckily I found a forum that advised to pull a specific fuse to cut the truck off. My biggest concern was that no warning lights or error codes came up on the dash it just went blank and came back on. The vehicle is currently at Roger Williams Ram Dealership in Weatherford TX. They have had the truck over a week and are still trying to figure out what the problem is. They have replaced a fuse box to my knowledge but this didnt fix the issue. I have video of the incident (driving with no power).

ELECTRICAL SYSTEM

I frequently receive a “Camera system unavailable” when I need it to safely reverse. The system will work randomly one percent of the time. An internet search reveals this is a common problem with the Ram 1500 but the manufacturer states that my VIN wasn’t included in the recall and directed me to reach out to NHTSA. Please help us have this vehicle included.

POWER TRAIN

In April 2025 I reported a whining noise coming from the truck (under the hood), less than 50,000 miles. Dealer determined that the problem was a failing bearing in the Motor Generator Unit (MGU). They informed me that the truck was still under warranty and would be replaced... but that the part was on backorder with no date of arrival. They offered no rental and it is now 2 months later and the problem is worse. They tell me I can continue to drive it until it fails (REALLY?), that is the plan. Drive it until it dies and then what! It is now 2 1/2 months later, i try not to drive it due to the loud noises and fear of being stranded. They still have no eta on parts and have offered not help in resolving the issue. As I search online I see that this is not a new issue and that many people are having the same problem, no recall, no bulletin, no help! Just a $55,000 paperweight that I am paying for that sits in my driveway.

ELECTRICAL SYSTEM

Engine light came on. Was driving ~25MPH on city street, in x-section of 2 major streets and heard loud mechanical noise, warning indicators audible and visual, and vehicle bucked and stalled within 100ft of when it started. After restarting vehicle was able to move about 20 more feet before losing power again. Brough to dealer, diagnosed with MGU (Motor Generator Unit) failure and battery that was defective due to incorrect charging. MGU part is nationally back ordered, with approximately 4000 replacement units on order with manufacturer, and 5 years of history of problems reported on owner chat boards and websites, both with brand new vehicles and vehicles that are just a few years old.

ENGINE

Engine light came on. Was driving ~25MPH on city street, in x-section of 2 major streets and heard loud mechanical noise, warning indicators audible and visual, and vehicle bucked and stalled within 100ft of when it started. After restarting vehicle was able to move about 20 more feet before losing power again. Brough to dealer, diagnosed with MGU (Motor Generator Unit) failure and battery that was defective due to incorrect charging. MGU part is nationally back ordered, with approximately 4000 replacement units on order with manufacturer, and 5 years of history of problems reported on owner chat boards and websites, both with brand new vehicles and vehicles that are just a few years old.

POWER TRAIN

The contact owns a 2021 Ram 1500. The contact stated that while attempting to pull out of the driveway at 5 MPH, the transmission unexpectedly shifted into park and the parking brake independently activated, with the message "Auto-correct Shifter" displayed. There was no warning light illuminated. The contact shifted back into drive; however, moments later while driving on a neighborhood street at 25 MPH, the failure reoccurred. The contact shifted back into drive; however, the failure recurred twice more. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that further diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,561.

ENGINE

My Ram has the ETorque Generator that failed. It has caused the vehicle to suddenly stop and lose power. It first lost all electrical components in the interior. Then driving function shut off which includes the power steering. I was then driving down the street and it suddenly stopped and grinded into the park position of the transmission. The engine bay was very hot and I was surprised a fire didn't start. I hooked up jumper cables to another vehicle to get it off the road way as you couldn't shift it into neutral when the battery was dead. Pretty much all of the warning lights came on as I was still moving and they are still on. I took it into the ram dealer locally and they said there is 4379 that are in the same boat. There is no outlook to get replacement parts. I then took the Etorque generator out and tried having it rebuilt as there was no answer from Ram when it could be fixed. The place I took it to specializes in rebuilding alternators and they were able to fix the bearing problem in the generator but were unable to fix the function of recharging the batteries in the vehicle. So I have to put my truck on a charger every night so its charged up enough to make it to and from work. The vehicle has been inspected by a member of the Fergus Falls Fire Department and he is concerned with constant charging of the battery and electrical issues.

ELECTRICAL SYSTEM

My Ram has the ETorque Generator that failed. It has caused the vehicle to suddenly stop and lose power. It first lost all electrical components in the interior. Then driving function shut off which includes the power steering. I was then driving down the street and it suddenly stopped and grinded into the park position of the transmission. The engine bay was very hot and I was surprised a fire didn't start. I hooked up jumper cables to another vehicle to get it off the road way as you couldn't shift it into neutral when the battery was dead. Pretty much all of the warning lights came on as I was still moving and they are still on. I took it into the ram dealer locally and they said there is 4379 that are in the same boat. There is no outlook to get replacement parts. I then took the Etorque generator out and tried having it rebuilt as there was no answer from Ram when it could be fixed. The place I took it to specializes in rebuilding alternators and they were able to fix the bearing problem in the generator but were unable to fix the function of recharging the batteries in the vehicle. So I have to put my truck on a charger every night so its charged up enough to make it to and from work. The vehicle has been inspected by a member of the Fergus Falls Fire Department and he is concerned with constant charging of the battery and electrical issues.

STRUCTURE:BODY

2021 ram 1500 rear window seal is failing , water leaking in cab creating mold under floor mats.

UNKNOWN OR OTHER

2021 ram 1500 rear window seal is failing , water leaking in cab creating mold under floor mats.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2021 Ram 1500. The contact stated that while driving on the highway at 70 MPH, the electronic stability control system warning light illuminated. Upon depressing the brake pedal, the contact noticed a mushy sensation and a significant reduction in braking power. The contact proceeded to use the brakes on the trailer to be able to slow the vehicle. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the ABS had failed, and a software update was needed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); as a possible cause for the failure; however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2021 Ram 1500. The contact stated that while driving on the highway at 70 MPH, the electronic stability control system warning light illuminated. Upon depressing the brake pedal, the contact noticed a mushy sensation and a significant reduction in braking power. The contact proceeded to use the brakes on the trailer to be able to slow the vehicle. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the ABS had failed, and a software update was needed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); as a possible cause for the failure; however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.

POWER TRAIN

On May 16 2025 I started my truck and all the lights started flashing on my cluster( I took pictures) I drove down the street in my vehicle and it put itself into park. I drove back to my shop and called the dealership to make an appointment along with enterprise Rent-A-Car. I had the rental vehicle from May 16 through May 22. After the ABS module recall was performed on May 21, 2025, my 2021 Ram Rebel began experiencing electrical and mechanical failures affecting multiple vehicle systems. While driving at approximately 7 mph, the vehicle unexpectedly shifted itself into Park. Just like the separate occasion, the parking brake engaged while the vehicle was in motion. These events pose a major safety hazard. Since the recall, the following issues have occurred: •SERVICE BRAKES: Parking brake engaging while driving; ABS-related instability. •POWER TRAIN: Vehicle attempting to shift into Park and 4WD High without input. •ELECTRICAL SYSTEM: Dash lights flicker; HVAC system changes temperature settings on its own (e.g., jumping to 72°F); ongoing parasitic battery draw. •ELECTRONIC STABILITY CONTROL: Loss of system coordination and erratic vehicle behavior. •FUEL/PROPULSION SYSTEM: Sudden drop in fuel range readings (e.g., from 180 miles to 23 miles instantly). •VEHICLE SPEED CONTROL: Unexpected shifting and control changes during low-speed driving. •UNKNOWN OR OTHER: General system instability, rough driving behavior, and degraded performance. I was by the dealership when it went into park so I pulled in. The dealership has acknowledged the update was performed but refuses to inspect the truck until July 8, despite the escalating safety concerns. I believe the ABS module or its software update is causing communication failures across the vehicle’s CAN network, affecting critical systems. This vehicle is not safe to drive in its current condition. I was told because I did not purchase the vehicle at Wilder that I was not eligible for a loaner vehicle.

ELECTRICAL SYSTEM

On May 16 2025 I started my truck and all the lights started flashing on my cluster( I took pictures) I drove down the street in my vehicle and it put itself into park. I drove back to my shop and called the dealership to make an appointment along with enterprise Rent-A-Car. I had the rental vehicle from May 16 through May 22. After the ABS module recall was performed on May 21, 2025, my 2021 Ram Rebel began experiencing electrical and mechanical failures affecting multiple vehicle systems. While driving at approximately 7 mph, the vehicle unexpectedly shifted itself into Park. Just like the separate occasion, the parking brake engaged while the vehicle was in motion. These events pose a major safety hazard. Since the recall, the following issues have occurred: •SERVICE BRAKES: Parking brake engaging while driving; ABS-related instability. •POWER TRAIN: Vehicle attempting to shift into Park and 4WD High without input. •ELECTRICAL SYSTEM: Dash lights flicker; HVAC system changes temperature settings on its own (e.g., jumping to 72°F); ongoing parasitic battery draw. •ELECTRONIC STABILITY CONTROL: Loss of system coordination and erratic vehicle behavior. •FUEL/PROPULSION SYSTEM: Sudden drop in fuel range readings (e.g., from 180 miles to 23 miles instantly). •VEHICLE SPEED CONTROL: Unexpected shifting and control changes during low-speed driving. •UNKNOWN OR OTHER: General system instability, rough driving behavior, and degraded performance. I was by the dealership when it went into park so I pulled in. The dealership has acknowledged the update was performed but refuses to inspect the truck until July 8, despite the escalating safety concerns. I believe the ABS module or its software update is causing communication failures across the vehicle’s CAN network, affecting critical systems. This vehicle is not safe to drive in its current condition. I was told because I did not purchase the vehicle at Wilder that I was not eligible for a loaner vehicle.

SERVICE BRAKES

On May 16 2025 I started my truck and all the lights started flashing on my cluster( I took pictures) I drove down the street in my vehicle and it put itself into park. I drove back to my shop and called the dealership to make an appointment along with enterprise Rent-A-Car. I had the rental vehicle from May 16 through May 22. After the ABS module recall was performed on May 21, 2025, my 2021 Ram Rebel began experiencing electrical and mechanical failures affecting multiple vehicle systems. While driving at approximately 7 mph, the vehicle unexpectedly shifted itself into Park. Just like the separate occasion, the parking brake engaged while the vehicle was in motion. These events pose a major safety hazard. Since the recall, the following issues have occurred: •SERVICE BRAKES: Parking brake engaging while driving; ABS-related instability. •POWER TRAIN: Vehicle attempting to shift into Park and 4WD High without input. •ELECTRICAL SYSTEM: Dash lights flicker; HVAC system changes temperature settings on its own (e.g., jumping to 72°F); ongoing parasitic battery draw. •ELECTRONIC STABILITY CONTROL: Loss of system coordination and erratic vehicle behavior. •FUEL/PROPULSION SYSTEM: Sudden drop in fuel range readings (e.g., from 180 miles to 23 miles instantly). •VEHICLE SPEED CONTROL: Unexpected shifting and control changes during low-speed driving. •UNKNOWN OR OTHER: General system instability, rough driving behavior, and degraded performance. I was by the dealership when it went into park so I pulled in. The dealership has acknowledged the update was performed but refuses to inspect the truck until July 8, despite the escalating safety concerns. I believe the ABS module or its software update is causing communication failures across the vehicle’s CAN network, affecting critical systems. This vehicle is not safe to drive in its current condition. I was told because I did not purchase the vehicle at Wilder that I was not eligible for a loaner vehicle.

POWER TRAIN

The contact owns a 2021 Ram 1500. The contact stated that upon driving from a complete stop, the vehicle inadvertently lost motive power and independently shifted to park(P). After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact was later informed that the VIN was included in the recall and the vehicle was already repaired under the recall. The failure mileage was 60,000.

ELECTRICAL SYSTEM

Doing research it seems that a lot of people are running into issues with part 68623194AB and are unable to get this through my research. I am currently in this position without recourse other than this.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2021 Ram 1500. The contact stated that message that the brakes needed to be serviced was displayed. The vehicle was taken to the dealer, where several unknown repairs were performed; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure persisted. The dealer was notified of the failure and informed the contact that additional assistance could not be provided because the vehicle had not been purchased at the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

STEERING

The contact owns a 2021 Ram 1500. The contact stated that while driving at 5 to 10 MPH, the power steering became inoperable and crashed into a pole. The vehicle was restarted, and he continued to drive. While driving the next day, the failure recurred. There were no warning lights illuminated. There were no reported injuries, fire, airbag deployment or police reports filed. The vehicle was towed to the local dealer where it was diagnosed as a steering gear internal failure. The vehicle was repaired. The manufacturer was contacted, who opened a case and referred him to the local dealer. The failure mileage was approximately 37,800.

STRUCTURE:BODY

The tailgate keeps coming down while driving. I always make sure the tailgate is completely shut tight before I take off. This has happened multiple times. In addition the sensor doesn't always warn me of such. I have lost items in roadway which could cause an accident. I have backed up with a trailer attached and ripped my tailgate. I reported this to dealership when it first started somewhere around 2024. Should be on file with Dodge dealership in Mount Airy NC

EXTERIOR LIGHTING

After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.

ELECTRICAL SYSTEM

After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.

FUEL/PROPULSION SYSTEM

Recall Statement – Fuel Overflow and Injury Incident Involving 2021 Dodge Ram 1500 I am reporting a recurring and hazardous issue with the fuel system on my 2021 Dodge Ram 1500. March 30, 2025: While refueling at a local gas station, the tank overflowed by approximately 3 gallons once it reached full capacity. I initially believed the problem was due to a faulty pump and notified a station attendant to clean the spill. May 2, 2025: At a different gas station, while refueling the same vehicle, a small amount of fuel again overflowed unexpectedly. This raised concerns, as it occurred under different fueling conditions. May 25, 2025: While refueling at the same station used on May 2nd, approximately 5 gallons of gasoline overflowed from the tank. As I attempted to remove the nozzle, I slipped on the spilled fuel and fell onto the concrete, injuring my right leg. At this point, it became clear that the issue was not isolated to specific gas station pumps, but rather a defect in the vehicle’s fuel system. This ongoing issue poses a significant safety risk. Beyond the environmental hazard, I could have sustained a serious head injury or worse during the fall. I am convinced there is a malfunction in the fuel system of my vehicle, and I strongly believe this warrants immediate investigation and a potential recall. This matter is unacceptable and must be addressed to prevent further harm to myself or others.

ELECTRICAL SYSTEM

Bad bearing noise coming from MGU, part is covered under warranty and was told I can keep driving it the way it is. Seems like a fire hazard or safety hazard to drive something that could potentially lock up on the road. 6 weeks + for the part.

ELECTRICAL SYSTEM

Traveling down the roadway at 45mph. It had been raining for a couple of days. Engine completely shuts down, almost like a stall. Had to quickly pull over. When vehicle came to a slow roll, shifter auto shifted into park and engaged parking brake while in traffic. Disengaged parking brake, and was able to start. Pulled into parking lot and truck immediately shut down again. Eventually would not restart. Called tow. Tow company couldn't disengage parking brake. Towed to dealership. They notified me that my truck with 68K miles had a failed seal on back power window which allowed water into the truck, seeping into the RF Hub Module causing the RF Module to fail. 8K miles out of factory warranty and they denied coverage three times. I have MaxCare 8yr/125k warranty and they denied as well citing water intrusion. This is a well documented problem with these trucks as MOPAR Warranty Bulletin XL1 was released extending the warranty for 8 years,150K miles. However, my VIN didn't qualify although it met all of the criteria. This is a serious and dangerous electrical problem that effects drivability as it caused my truck to shutdown in traffic

ENGINE

The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.

SERVICE BRAKES

The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.

ELECTRICAL SYSTEM

The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.

SEAT BELTS

The contact owns a 2021 Ram 1500. The contact stated while the vehicle was parked, while attempting to fasten the front passenger’s and driver’s side seat belts, the seat belts failed to retract. The vehicle was taken to a dealer and the contact was informed that VIN was not under recall, and no assistance could be provided with the diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer informed the contact that the VIN was not under recall. The approximate failure mileage was 80,000.

UNKNOWN OR OTHER

I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.

ENGINE

I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.

POWER TRAIN

My vehicle is only 4 years old, and the torque generator has gone out in the vehicle. I haven't towed anything in my vehicle. It has 90,XXX miles on it. It has taken over two months for me to get the part in for the vehicle.

ELECTRICAL SYSTEM

After idling for 30-45 minutes in a parking lot my radio suddenly turned off (black screen), the dash indicated that my 115V Outlet showed that it was on as the indication flickered continuously. A/C will not function, only hot air blows progressively worse while driving. Windows will not roll up or down anymore, clock on the dash no longer shows up, side mirrors will not close with the button, power steps will not deploy. The vehicle also states that the blind spot indicator is off. Doors will not lock either. I disconnected the battery for 15 minutes and made sure EVERY FUSE WAS SEATED PROPERLY (interior and engine bay) as they were almost ALL loose. Now I am attempting to let the truck sit disconnected for up to two hours with the doors open and will factory reset the radio after to get the 12” screen functioning if possible.

AIR BAGS

I am writing to formally report a serious safety concern involving my partner’s 2021 Dodge Ram Bighorn, which was involved in a collision on May 9, 2025. The vehicle was severely damaged and deemed a total loss, yet none of the airbags deployed at the time of the crash. This incident raises significant questions about the safety and reliability of the airbag system in this vehicle. Given the severity of the impact, it is our belief that the airbags should have deployed in accordance with the vehicle’s safety design. Thankfully, my partner survived, but had the circumstances been slightly different, the consequences could have been far more serious.

ELECTRICAL SYSTEM

The contact owns a 2021 Ram 1500. The contact stated while driving 50 MPH, the vehicle stalled. The vehicle was restarted but stalled again. The vehicle was then towed to a dealer where it was diagnosed and determined that there was water leaking from the third brake light and had leaked onto the battery pack control module and RF hub, and the parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,259.

POWER TRAIN

I am reporting a recurring safety issue involving exhaust fumes entering the cabin of my 2021 Ram 1500 Big Horn, particularly during cold starts or remote starts while idling. Despite multiple attempts to have this issue repaired through authorized dealerships, the problem has not been resolved. On the first visit, dealership technicians discovered two cracked exhaust manifolds, which were replaced. On a second visit, they found and tightened bolts further. On the third visit, they claimed there was no longer a problem, but no physical diagnostic tests (such as pressure, bubble, or smoke testing) were conducted. Still concerned for my family’s safety, I paid for an independent diagnostic inspection. The certified mechanic confirmed an exhaust leak at the junction between the exhaust manifold and collector pipe, citing either improper installation or flawed sealing from previous repairs. The technician verified this using a stethoscope and noted a strong odor inside the cabin via the HVAC system. This issue poses a potential carbon monoxide exposure risk to occupants, especially during colder conditions when the vehicle is idling and windows are closed. RAM case management (case #92878431) has been involved, but there has been poor communication and no clear resolution. I am concerned this is a manufacturing or design defect and that it could affect other owners. I am requesting that NHTSA investigate this issue due to the serious health and safety risks associated with exhaust fume exposure.

ENGINE

I am reporting a recurring safety issue involving exhaust fumes entering the cabin of my 2021 Ram 1500 Big Horn, particularly during cold starts or remote starts while idling. Despite multiple attempts to have this issue repaired through authorized dealerships, the problem has not been resolved. On the first visit, dealership technicians discovered two cracked exhaust manifolds, which were replaced. On a second visit, they found and tightened bolts further. On the third visit, they claimed there was no longer a problem, but no physical diagnostic tests (such as pressure, bubble, or smoke testing) were conducted. Still concerned for my family’s safety, I paid for an independent diagnostic inspection. The certified mechanic confirmed an exhaust leak at the junction between the exhaust manifold and collector pipe, citing either improper installation or flawed sealing from previous repairs. The technician verified this using a stethoscope and noted a strong odor inside the cabin via the HVAC system. This issue poses a potential carbon monoxide exposure risk to occupants, especially during colder conditions when the vehicle is idling and windows are closed. RAM case management (case #92878431) has been involved, but there has been poor communication and no clear resolution. I am concerned this is a manufacturing or design defect and that it could affect other owners. I am requesting that NHTSA investigate this issue due to the serious health and safety risks associated with exhaust fume exposure.

ENGINE

At 45mph the engine cut off. I had to coast to a stop on the side of the road and place the truck into park and then restart the engine. I have already taken the vehicle into the dealership to have recall 37A remediation performed last year.

SUSPENSION

While undergoing an annual vehicle inspection it was detected that ball joints have failed and are in need of replacement. This is a 2021 Ram 1500 with 77,500 miles. This seems to be a pre-mature failure of a critical component.

VISIBILITY/WIPER

HELLO SIMILAR INCIDENT TO THE HD 2020 RAM 2500 WINDSHIELD WIPERS NOT OPERATE PROPERTLY. REDUCED VISIBILITY INCREASING THE RISK OF A CRASH. MY VEHICLE IS EXPERIENCING THE RIGHT SIDE WINDSHIELD WIPER BECOMING LOOSE IN WHICH PREVENTS IT FROM WIPING RIGHT AND LEFT MOTION AS IT WOULD NORMALLY WIPE. A VISUAL OF THE NUT INDICATE A RUSTY APPEARANCE (AND POSSIBLY A NOT A PROPER FITTING NUT) TOMMORROW I HAVE AN APPOINTMENT WITH THE DEALER TO ADDRESS , MANUFACTURE RECALL NUMBER 75B ON MY VEHICLE AND WILL ADDRESS THIS ISSUE. HERE IN PUERTO RICO IT IS RAINING QUITE A BIT LATELY SO THE ISSUE HAS APPEARED FOR THE FIRST TIME ONCE. I NEEDED TO ADDRESS THE ISSUE SO, AFTER REMOVING THE NUT I APPLIED SOME PLUMBERS TAPE AND TIGHTENED THE NUT BACK IN PLACE. I WOULD BE GREATLY APPRECIATED IF THIS ISSUE CAN BE ADDRESSED. THANK YOU

STEERING

On April 16, 2025 I was driving home from work. I went to steer to the right around a turn and my steering wheel felt like it locked up making it very hard to navigate through the curve. My steering was very tight and it caused a very uneasy feeling like I was going to crash. I called my local Ram dealer and they weren't able to get me in till April 28th. In the meantime I had another car to drive and it sat parked till they were able to take it in. They diagnosed it as the Rack and pinion being bad and told me it needed to be replaced and would cost over $4,000 out of my pocket!! My truck is still under the powertrain warranty and it would not be covered. They also told me they were charging me $163 dollars for a diagnosis fee since it's not covered by my warranty.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

ELECTRICAL SYSTEM

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

VEHICLE SPEED CONTROL

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

ELECTRICAL SYSTEM

Part # 68623194AB alternator generator has failed twice and now the truck has been at the dealership for 1 month with no parts available. Truck bought new Oct 2021. Parts failed at 78,000 miles (09/24) and again at 95,0000 (04/25). I paid the $4000 bill on the 1st failure. Now I'm told 2nd repair is warrantied after they replaced the starter and in addition to need the alt/gen. My safety was at risk because the truck shut down while driving with no warning. The truck is currently at the dealership awaiting parts. The dealership told me the problem and that they can not get the parts needed to repair the vehicle. No warnings given before the failure. Any warning was concurrent at time of failure. My family was at risk. This is not acceptable. Please make this recall.

ENGINE

Cracked passenger side exhaust manifold

STEERING

The steering rack on my 2021 Dodge Ram 1500 is defective. The steering system becomes disabled and shuts down with no prior warning causing the vehicle to become very dangerous to drive. The warning lamp indicates the word steering with an exclamation point. I had my vehicle taken to the auto repair shop and was told the steering rack was inoperative and needed a whole new rack costing just for the part alone $2415.00 plus an alignment and labor for a total cost of $3275.00. I have done research and found that Chrysler Corp is well aware of this situation for years but is ignoring the safety of customers that have put their faith in Chrysler by having a vehicles that is safe and reliable as stated by the dealerships and not putting lives at risk. I feel I have avoided a situation that could have change my life for years or even worse the lives of my loved ones .

ENGINE

Made a turn at 15 mph and the car shut off by itself randomly. This is the fourth time it’s happened since owning the vehicle.

WHEELS

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

SUSPENSION

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

STEERING

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

EXTERIOR LIGHTING

The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.

ELECTRICAL SYSTEM

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

ENGINE

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

POWER TRAIN

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

ELECTRICAL SYSTEM

My truck caught fire after I got a service airbag system alert on my dashboard

AIR BAGS

My truck caught fire after I got a service airbag system alert on my dashboard

ELECTRICAL SYSTEM

Alternator is on back order with 3200 orders waiting with none in production

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V754000 (VISIBILITY). The contact stated while driving 35 MPH, the vehicle started to lose power. The check engine warning light was illuminated. The contact towed the vehicle to a dealer where it was diagnosed with transmission failure. The transmission and the clutch pack were replaced; however, the vehicle started leaking transmission fluid from a hole in the transfer case. The contact stated there was no way of knowing that the transfer case had a hole during regular maintenance services. The dealer informed the contact the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V754000 (VISIBILITY). The contact stated while driving 35 MPH, the vehicle started to lose power. The check engine warning light was illuminated. The contact towed the vehicle to a dealer where it was diagnosed with transmission failure. The transmission and the clutch pack were replaced; however, the vehicle started leaking transmission fluid from a hole in the transfer case. The contact stated there was no way of knowing that the transfer case had a hole during regular maintenance services. The dealer informed the contact the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.

ENGINE

Back ordered part: Part # 68623194AB No ETA

ENGINE

While slowing down to stop at a stop sign the engine shut off on its own. Dash showed message to shift into park once the vehicle stopped. Parking brake also engaged on its own. After shifting into park, restarting the truck, and disengaging the parking brake I shifted back into drive but the vehicle wouldn't move. I shifted into reverse and it would go backwards. Shifted back into drive and it worked properly. It's not safe to have the engine just shut off while you are driving. Also having to put vehicle into reverse before getting it to go into drive is unsafe on a crowded road with vehicles behind you.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the wheel bearings had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,126.

SUSPENSION:FRONT:WHEEL BEARING

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the wheel bearings had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,126.

ELECTRICAL SYSTEM

2x within the same week after leaving a stop light/stop sign after the vehicle turns back on and starts to move forward it shuts off completely in the intersection and I had to wait for it to reset before it could be turned back on. Cars had to swerve around me to avoid hitting me. Took to RAM service and they stated a leak behind 3rd brake light got water into a RHF module. Was told after that 2 more trucks with same equipment were brought in for the same thing.

ELECTRICAL SYSTEM

I was driving and the engine stalled just like I shut it off . I pulled off the road and restarted the engine to have it do the same thing several more times. No codes no warning lights.

STRUCTURE:BODY

The tailgate has opened on its own twice in the last 6-8 months. This puts a risk for other vehicles if it were to open randomly. To my knowledge this was supposed to not happen after recall 22V904000. This vehicle has not been inspected since seeing this issue and no warning lights happened when this occurred, one specifically had been closed for around 24 hours then randomly opened after car had not been driven.

VISIBILITY/WIPER

The rear window (backlite) has a known manufacturing defect that allows water intrusion, potentially damaging the RF hub and creating conditions conducive to mold growth (see TSB 23-098-23). My vehicle has been affected by this defect, yet FCA has only extended the warranty to select vehicles, excluding others of the same year, make, and model that are clearly impacted by the same issue. This defect has led to saturated floor boards/carpet under the rear seats and has lead to the growth of mold.

STEERING

My vehicle has had 2 starter replacements, 2 batteries replaced , 1 radiator replacement. 3 times at the dealership for clock spring repair. Exhaust system replaced because of bolt rusted parts. This vehicle is a built to serve edition and it hasn’t led up to its name. Without me paying for an extended warranty i dont know what would i would’ve done.Does this vehicle require for a buy back from the corporate headquarters

ENGINE

My vehicle has had 2 starter replacements, 2 batteries replaced , 1 radiator replacement. 3 times at the dealership for clock spring repair. Exhaust system replaced because of bolt rusted parts. This vehicle is a built to serve edition and it hasn’t led up to its name. Without me paying for an extended warranty i dont know what would i would’ve done.Does this vehicle require for a buy back from the corporate headquarters

ELECTRICAL SYSTEM

My vehicle has had 2 starter replacements, 2 batteries replaced , 1 radiator replacement. 3 times at the dealership for clock spring repair. Exhaust system replaced because of bolt rusted parts. This vehicle is a built to serve edition and it hasn’t led up to its name. Without me paying for an extended warranty i dont know what would i would’ve done.Does this vehicle require for a buy back from the corporate headquarters

FUEL/PROPULSION SYSTEM

On 3/6/25 at 0520 hours, I 95 northbound in Stafford, VA. at mile marker 141 in left travel lane at approximately 75 mph the truck suddenly lost power slowing significantly. We pulled over onto the left shoulder as the truck slowed and stopped. The truck required shutting off the ignition and restarting the vehicle for it to operable. We had vehicles behind us slamming on brakes and quickly changing lanes in order to avoid hitting us. This truck has been checked by a dodge dealership for previous complaints of this occurring at lower speeds. Dodge dealership told us, there are no codes, no recalls ( only on V8) , we can note it in file but there is nothing else we can do. This is unacceptable and almost got us into a serious accident. There is something wrong with the etorque.

ENGINE

On 3/6/25 at 0520 hours, I 95 northbound in Stafford, VA. at mile marker 141 in left travel lane at approximately 75 mph the truck suddenly lost power slowing significantly. We pulled over onto the left shoulder as the truck slowed and stopped. The truck required shutting off the ignition and restarting the vehicle for it to operable. We had vehicles behind us slamming on brakes and quickly changing lanes in order to avoid hitting us. This truck has been checked by a dodge dealership for previous complaints of this occurring at lower speeds. Dodge dealership told us, there are no codes, no recalls ( only on V8) , we can note it in file but there is nothing else we can do. This is unacceptable and almost got us into a serious accident. There is something wrong with the etorque.

ELECTRICAL SYSTEM

On 3/6/25 at 0520 hours, I 95 northbound in Stafford, VA. at mile marker 141 in left travel lane at approximately 75 mph the truck suddenly lost power slowing significantly. We pulled over onto the left shoulder as the truck slowed and stopped. The truck required shutting off the ignition and restarting the vehicle for it to operable. We had vehicles behind us slamming on brakes and quickly changing lanes in order to avoid hitting us. This truck has been checked by a dodge dealership for previous complaints of this occurring at lower speeds. Dodge dealership told us, there are no codes, no recalls ( only on V8) , we can note it in file but there is nothing else we can do. This is unacceptable and almost got us into a serious accident. There is something wrong with the etorque.

POWER TRAIN

Upon starting the vehicle, shifting into drive from park, and depressing the gas pedal, the vehicle would not shift out of first gear into higher gears. The engine began to whine and the RPM gauge registered much higher than when the vehicle typically shifts into higher gears during acceleration. Upon realizing, I pulled over and shifted from Drive to Park. I then shifted back to drive and the vehicle operated normally. This is the first time the vehicle has behaved in this manner, although there have been times when the transmission feels as if it is not shifting as smooth as it should.

ENGINE

I would like to submit a complaint regarding the Motor Generator Unit on a 2021 Ram 1500 e-torque motor. That part failed on my truck in early January, leaving me stranded for several hours. Thankfully the part did not fail while the truck was in motion, as the truck would have died and become completely inoperable. The vehicle has been at the dealership since January 4th, due to the part being on back order, with no ETA. I find it hard to believe that this is not a common problem, for that reason. There were no symptoms or check engine lights prior to this issue occurring.

ELECTRICAL SYSTEM

I would like to submit a complaint regarding the Motor Generator Unit on a 2021 Ram 1500 e-torque motor. That part failed on my truck in early January, leaving me stranded for several hours. Thankfully the part did not fail while the truck was in motion, as the truck would have died and become completely inoperable. The vehicle has been at the dealership since January 4th, due to the part being on back order, with no ETA. I find it hard to believe that this is not a common problem, for that reason. There were no symptoms or check engine lights prior to this issue occurring.

STEERING

I recently purchased this vehicle and have experienced intermittent power steering failure, posing a severe safety hazard. While I retain some control, steering is significantly more difficult than even older non-power-steering vehicles. On sharp or semi-sharp turns, this failure greatly increases the risk of an accident or fatality. The power steering warning light has appeared, and a diagnostic scan returned code C2-120-17 with an alternator status of Bad (14.99V). Despite replacing both the battery and alternator, the issue persists. Researching the problem, I found numerous complaints with no meaningful response from the manufacturer. It is concerning that similar issues were addressed in previous recalls, yet this defect continues. This ongoing failure not only puts my safety at risk but also creates a hardship for my family, as we cannot rely on the vehicle for daily use. Each time I drive, I face the possibility of an accident. Note: The error codes from the pictures I included I have fixed but the light indicating EPS failure persists. Given that I recently purchased the vehicle and have already invested additional money in attempted repairs, I cannot afford the costly fix that appears necessary. Based on widespread reports, this seems to be a manufacturer defect that should be covered, rather than leaving owners to bear the financial and safety burdens. I urge immediate action to resolve this issue.

ELECTRICAL SYSTEM

I have had a grinding noise that was intermittent for several MONTHs, slowly getting worse. When I took it to the dealership, it was identified that the MGU had failed. The dealer advised that the part was not currently in stock anywhere and was not able to provide an ETA as there is a major shortage of this component. I was advised that eventually the battery voltage would drop from ~14v down below 11v and at this time the vehicle would throw engine warning lights which would lead the complete shutdown of the vehicle. This eventually happened in January 2025, where my vehicle voltage suddenly dropped, the dashboard lit up with different warning lights and the vehicle died. Fortunately it was in my driveway but now I have no vehicle and it is MARCH '25. It has been 2 months and when I contact all the local dealerships, NO ONE is able to provide an ETA and they advise they have MANY cars with similar issues waiting on the MGU part from Corporate. This is HORRIBLE. My truck was bought brand new in 2021 and has 64k miles. Fortunately it will be covered by the 8yr / 80k mile warranty, but the part needs to arrive first! I am missing work, I have an infant at home, and Ram is not able to assist with a loaner or rental!!

UNKNOWN OR OTHER

Unknown

ENGINE

Was driving at low speed approaching a turn. As soon as I turn the vehicle shut off and I had to restart my truck. It is similar to what happened in this video [XXX] Believe the truck software needs a reflash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

Recall NHTSA 22V-767 pertained to a potential faulty high pressure fuel pump. The recall notice states: "FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the HPFP, inspect and, if necessary, replace additional fuel system component." When I took the vehicle in for repair, the dealer replaced the fuel pump and also told me that there was a problem with the fuel pressure sensor that could cause the vehicle to stall at highway speeds. The said that only the fuel pump was covered by the recall, yet the recall notice also clearly states "additional fuel system components." Should the dealer be covering the fuel pressure sensor also given that it is a fuel system component that could cause the vehicle to stall at highway speeds?

ENGINE

Since purchase of the vehicle, I have experienced transmission surges and low power and fuel economy. When decelerating to a stop or U turn and the vehicle is in ECO, right before full stop, the RPMs will drop to 300-500 and surge back up to 1500-1800 causing a lunge forward. Vehicle has been in 6 times for a persistent transmission surge paired with low power and fuel economy. Dealer has replaced the valve body, transmission control module, wiring, and complete transmission replacement. I can reproduce the issue everyday near my place of employment and have video evidence of the issue. Additionally, since the transmission was replaced, when going 10+ miles on the highway, the engine cooling fan runs full out and fuel economy plumets.

POWER TRAIN

Since purchase of the vehicle, I have experienced transmission surges and low power and fuel economy. When decelerating to a stop or U turn and the vehicle is in ECO, right before full stop, the RPMs will drop to 300-500 and surge back up to 1500-1800 causing a lunge forward. Vehicle has been in 6 times for a persistent transmission surge paired with low power and fuel economy. Dealer has replaced the valve body, transmission control module, wiring, and complete transmission replacement. I can reproduce the issue everyday near my place of employment and have video evidence of the issue. Additionally, since the transmission was replaced, when going 10+ miles on the highway, the engine cooling fan runs full out and fuel economy plumets.

ENGINE

Engine tick/knocking noise @ idle speed increases with RPM. 110k miles. No warning lamps or signals. Vehicle brought to dealership for inspection and service. Dealer stated cracks in both exhaust manifolds & broken bolts. Engine valves and rods being replaced.

POWER TRAIN

Engine tick/knocking noise @ idle speed increases with RPM. 110k miles. No warning lamps or signals. Vehicle brought to dealership for inspection and service. Dealer stated cracks in both exhaust manifolds & broken bolts. Engine valves and rods being replaced.

ELECTRICAL SYSTEM

Rear window is leaking in both of the top corners and running down interior of vehicle. Damaged sensor under rear seat that had to be replaced and would not allow vehicle to unlock or start. Battery had to be disconnected and towed to repair facilty.

VISIBILITY/WIPER

Rear window is leaking in both of the top corners and running down interior of vehicle. Damaged sensor under rear seat that had to be replaced and would not allow vehicle to unlock or start. Battery had to be disconnected and towed to repair facilty.

ENGINE

On 02/27/2025 my wife drove the 2021 RAM 1500 Limited Diesel truck and the engine certainly stopped running. It happened once around 2:10PM on the freeway I-5 Southbound near exit 189 in WA State. She was on the most inboard lane to prepare to take exit 189 with speed about 45-50 MPH. She was able to pull over to a safe location before the truck had completely stopped. Then she was able to start the engine and go again after 5-10 minutes. She drove for about 4 miles to her work place then the engine certainly stopped running again as soon as she pulled into the clinic parking lot around 2:30PM.

ELECTRICAL SYSTEM

The contact owns a 2021 Ram 1500. The contact stated while reversing approximately 3 MPH into a parking space, the vehicle stalled. The contact stated that the steering wheel seized, and all four wheels locked up. The contact stated there was no warning light illuminated. The contact attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to a local dealer who diagnosed and determined that the radio frequency module had been short circuited by water that had entered the vehicle either from the rear sliding window or the rear brake light assembly located at the rear and on top of the vehicle. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 45,070.

STEERING

The contact owns a 2021 Ram 1500. The contact stated that while driving at various speeds and depressing the brake pedal, the steering wheel vibrated, and the vehicle stalled. The parking brake warning light was illuminated. The contact was able to restart the vehicle; however, the failure recurred a short distance later. Neither the dealer nor independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,409.

PARKING BRAKE

The contact owns a 2021 Ram 1500. The contact stated that while driving at various speeds and depressing the brake pedal, the steering wheel vibrated, and the vehicle stalled. The parking brake warning light was illuminated. The contact was able to restart the vehicle; however, the failure recurred a short distance later. Neither the dealer nor independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,409.

UNKNOWN OR OTHER

My passenger side sun visor came lose where the arm attaches to the roof. I believe there are recall on certain 2019-2020 Ram trucks for this same issue. In researching on the internet, it appears this is a rampant problem on both driver and passenger Sun visors. Not being able to use the sun visors properly could significantly impact visibility not to mention potential electrical issues due to the vanity wiring being strained and possibly exposed. This is a major safety concern.

ENGINE

I just recently purchased this vehicle about a month ago. It had 39,000 miles when I bought it. This past weekend I was changing the oil and found out that the oil pan was rusted through. It was oil seeping from the pan. My concern is that if I hadn't noticed that and a rock hit it, the oil could've drained from the pan and seized the motor. Which ultimately could've caused an accident. I had it towed to a dealer. They told me that it was not covered under warranty. I approved the work because I need my vehicle back. I filed a complaint with FCA. A quick search online shows that this is a common issue with those vehicles up in the north but when you look at competing vehicles, this doesn't seem to be an issue for them so it's evident to me that FCA uses an inferior part for a critical component.

ELECTRICAL SYSTEM

Failed Motor Generator unit.

UNKNOWN OR OTHER

My truck is equipped with a swing gate tailgate. Today I tried to open the tailgate multiple times and it would not open. It would not let down, nor would the swing gate open.

POWER TRAIN

The Alternator/MGU has failed. There was a mild whuring noise at first. Within a few days, the truck died at a stop light and would no longer start or go into neutral. I got two warnings, one the day before the failure saying "Battery saver activated", then right before the truck died, I got this again and the alternator light lit up on the dash. With almost zero warning of this failure, we ended up stuck in rush hour traffice at a stop light. The truck is being towed to a dealership now, after the shop we were towed to told us they wouldn't be able to repair the truck due to lack of parts. I'm being told there are massive backorders for the part and it could be months before my vehicle is returned. Reading many reports of this happening to others with the RAM etorque engine. This should be recalled and remedied before it causes someone to be hurt.

EXTERIOR LIGHTING

LEFT HAND TURN SINGLE WILL NOT CANCEL/TURN OFF. I SEE THAT THERE WAS A RECALL ON THIS BUT MY TRUCK WAS/IN NOT PART OF IT

STEERING

LEFT HAND TURN SINGLE WILL NOT CANCEL/TURN OFF. I SEE THAT THERE WAS A RECALL ON THIS BUT MY TRUCK WAS/IN NOT PART OF IT

ELECTRICAL SYSTEM

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that water had entered the vehicle through the rear window. The contact stated that the radiofrequency (RF) module had short-circuited. The contact stated that the key fob failed to function as intended and the steering wheel and brakes seized. The contact used the physical key to unlock the door. The vehicle was towed to an independent mechanic where it was diagnosed that the radiofrequency module (RF) had short-circuited. The radio-frequency module was replaced, and the key fob was reprogrammed. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

ELECTRICAL SYSTEM

Ram eTorque system failed. Alternator/MGU unit has a bad bearing and failed. This is a safety issue because the truck could lose power while driving. Unit start whining and screeching then eventually stops. Voltage reading starts going down and truck eventually won't run.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

The contact owns a 2021 Ram 1500. The contact stated while driving at approximately 15 MPH, there was an abnormal sound intermittently coming from the engine compartment. Additionally, the contact stated that the navigation system and the climate control system was inoperable. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.

ENGINE

The contact owns a 2021 Ram 1500. The contact stated while driving at approximately 15 MPH, there was an abnormal sound intermittently coming from the engine compartment. Additionally, the contact stated that the navigation system and the climate control system was inoperable. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.

UNKNOWN OR OTHER

I have had 2 separate instances where I had my foot on the brake and the accelerator kicked in, the engine revved up and the truck tried to move forward all while I had my foot still pressed down as hard as I could on the brake. Once the engine was not revving any longer, I put the truck in park and sat for a second so I could gather my composure. After I sat for a second and put it back in Drive it didn't do it again. This happened in the same manner both times. It happened once in October 2024 and the 2nd time in January 2025.

ENGINE

The truck has 58,xxx miles and on my way home from work today it just shut down in the middle of the highway. I could start it back up but as soon as I would shift into gear it would shut down again. Finally, after about 15-20 times of starting it and it shutting right back off, it stayed running and got me to within 5 miles of my home before doing it again. Now, I can’t get it to stay running so I’m going to have to have it towed in to be checked. I was able to get it off the road but it was extremely dangerous shutting down on a busy highway. I see that it has a recall that I hope will fix this issue when I’m able to get it taken in

VISIBILITY/WIPER

I was driving East bound at 8:00 am into the sun. I lowered my sun visor to block the sun. About 15 mins down the road the sun visor assembly completely separated from the ceiling mount. Looking this issue up online I found a YouTube video of another owner who had the same problem. Many comments from viewers describing that their drivers sun visor has separated from the mounting bracket. My truck only has 26k miles on it and it’s not even 4 yrs old yet, but out of warranty by 5 months. This is a serious driving hazard as someone might try to catch the falling visor while driving in sun glare.

ELECTRICAL SYSTEM

I am having a horrendous noise coming from the MGU untit on the vehicle. This is the part that sits on top of the alternator and is like a mini generator. This part is screeching and making a ton of noise. I have read through forums and it seems like many many people have had the same problem with this part. I think it is time that they re-engineer a new part as this part has been failing for some within the first 5K miles on the vehicle.

UNKNOWN OR OTHER

The bolts that connect the two parts of the exhaust pipe, about midway on the truck, sheared off. The truck is a 2021 with only 47,000 miles on. These bolts should not be shearing off like this

STEERING

While driving the power steering cuts out and flashes on the dash power steering unavailable, service required. It happens intermittently, but when it happens the steering wheel locks up while driving. I have had it to the Ashland Chrysler dealership, they charged me to say that it happened because it was cold outside. It keeps happening even though it's not cold

UNKNOWN OR OTHER

I am submitting this report to alert the NHTSA of potential safety violations and undisclosed structural damage, drivetrain modifications, and possible engine replacement regarding my 2021 RAM 1500, which was purchased from Courtesy Chevrolet after being previously owned by Enterprise Rent-A-Car. Unreported Frame Damage & Structural Repairs Multiple inconsistent and unseen frame welds were discovered, indicating prior accident damage and unreported frame repair. Frame welds do not match factory precision welding, suggesting post-factory reinforcement or structural fixes. Undisclosed Transmission Swap from 8-Speed to 6-Speed According to NHTSA records and the vehicle’s VIN, my RAM 1500 was manufactured with an 8-speed transmission. After purchase, I discovered that the 8-speed had been swapped for an older 6-speed transmission (6HP70), which was never disclosed. This creates potential drivability and safety concerns, as the truck’s ECU may not be calibrated for the correct transmission. Possible Undisclosed Engine Swap The engine in my truck has multiple ink and paint markings, which are commonly seen on replacement engines. RFID engine label does not provide a matching serial number, making it difficult to confirm if the engine is original. The casting number on the engine sticker is inconsistent with the vehicle’s model year and VIN (2021), raising concerns that it may be from an older model. Engine mount bolts and wiring appear disturbed, suggesting prior removal and reinstallation. If my truck has an older or higher-mileage engine, this impacts performance, emissions compliance, warranty status, and safety. Lack of Maintenance Records & Vehicle History Transparency

POWER TRAIN

I am submitting this report to alert the NHTSA of potential safety violations and undisclosed structural damage, drivetrain modifications, and possible engine replacement regarding my 2021 RAM 1500, which was purchased from Courtesy Chevrolet after being previously owned by Enterprise Rent-A-Car. Unreported Frame Damage & Structural Repairs Multiple inconsistent and unseen frame welds were discovered, indicating prior accident damage and unreported frame repair. Frame welds do not match factory precision welding, suggesting post-factory reinforcement or structural fixes. Undisclosed Transmission Swap from 8-Speed to 6-Speed According to NHTSA records and the vehicle’s VIN, my RAM 1500 was manufactured with an 8-speed transmission. After purchase, I discovered that the 8-speed had been swapped for an older 6-speed transmission (6HP70), which was never disclosed. This creates potential drivability and safety concerns, as the truck’s ECU may not be calibrated for the correct transmission. Possible Undisclosed Engine Swap The engine in my truck has multiple ink and paint markings, which are commonly seen on replacement engines. RFID engine label does not provide a matching serial number, making it difficult to confirm if the engine is original. The casting number on the engine sticker is inconsistent with the vehicle’s model year and VIN (2021), raising concerns that it may be from an older model. Engine mount bolts and wiring appear disturbed, suggesting prior removal and reinstallation. If my truck has an older or higher-mileage engine, this impacts performance, emissions compliance, warranty status, and safety. Lack of Maintenance Records & Vehicle History Transparency

ENGINE

I am submitting this report to alert the NHTSA of potential safety violations and undisclosed structural damage, drivetrain modifications, and possible engine replacement regarding my 2021 RAM 1500, which was purchased from Courtesy Chevrolet after being previously owned by Enterprise Rent-A-Car. Unreported Frame Damage & Structural Repairs Multiple inconsistent and unseen frame welds were discovered, indicating prior accident damage and unreported frame repair. Frame welds do not match factory precision welding, suggesting post-factory reinforcement or structural fixes. Undisclosed Transmission Swap from 8-Speed to 6-Speed According to NHTSA records and the vehicle’s VIN, my RAM 1500 was manufactured with an 8-speed transmission. After purchase, I discovered that the 8-speed had been swapped for an older 6-speed transmission (6HP70), which was never disclosed. This creates potential drivability and safety concerns, as the truck’s ECU may not be calibrated for the correct transmission. Possible Undisclosed Engine Swap The engine in my truck has multiple ink and paint markings, which are commonly seen on replacement engines. RFID engine label does not provide a matching serial number, making it difficult to confirm if the engine is original. The casting number on the engine sticker is inconsistent with the vehicle’s model year and VIN (2021), raising concerns that it may be from an older model. Engine mount bolts and wiring appear disturbed, suggesting prior removal and reinstallation. If my truck has an older or higher-mileage engine, this impacts performance, emissions compliance, warranty status, and safety. Lack of Maintenance Records & Vehicle History Transparency

ELECTRICAL SYSTEM

The etorque MGU is failing at a high rate, worse in the winter months. Currently, 4500 people waiting for parts with no help from RAM. Trucks are completely out of service.

ELECTRICAL SYSTEM

Started hearing bearing noise from the eTorque MGU (motor generator Unit) at around 40,000 miles on odometer. Took the vehicle to dealer for problem determination and they confirmed it was a problem with the MGU. I was told a total failure can cause the main electrical fuse to fail without warning leaving the vehicle completely without power in traffic. There is also the possibility of the bearings seizing and the entire pulley shearing off while in operation. Through two different online owner forums, I have verified that this appears to be an increasingly common problem with 2019-2024 models. RAM appears to be aware of this problem as they issued a Technical Service Bulletin on 1/1/2022 (S2208000009) which talks about the bearing noise and underlying problem.

STRUCTURE:BODY

Ive had two incidence were the tail gate was frozen shut. The 1st incident the tail gate opened while sitting in my garage & it came open a day later hit the wall. The second incident i was in a cabin in the mountains of Tennessee & it snowed & again the tailgate was frozen shut so we couldn’t access the cargo. While driving down the road the tailgate came open no warnings came on didn’t know it was open until we stopped for gas. We had cargo carrier on the back with a mobility chair and the tailgate hit it & damaged my tailgate

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On [XXX] at approximately [XXX] in 35 degree weather I finished refueling My 2021 Dodge Ram limited Hemi Etorque at conserve fuel in buellton Ca . Another car was at the pump in front of me so I put the truck into reverse to back up from pump and exit . When truck started in reverse it felt like the Emergency brake automatically engaged itself as it made a loud brake rubbing sound in and completely stopped very quickly . This seemed very harsh on the vehicle . I had a current safely recall fixed for software update on 1/20/25 at crown Dodge Chrysler Jeep and Ram in Ventura Ca. I was recently rear ended and have whiplash and this agitated my neck more as it was so sudden with no warning noises or alerts on dash . When I drove to nearest ram dealer in Santa Maria I was told they where to busy with no mechanics to look at truck and to take it back to Ventura service who did safety recall and never provided me what work was actually done to truck . This is a huge inconvenience as i to drive 45 mins south or one hour north to get to dodge dealers .just purchased this used truck last Saturday not knowing about this issue and software effecting vehicle . I will try and contact gas station to see if this was captured on outdoor surveillance cameras . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

On [XXX] at approximately [XXX] in 35 degree weather I finished refueling My 2021 Dodge Ram limited Hemi Etorque at conserve fuel in buellton Ca . Another car was at the pump in front of me so I put the truck into reverse to back up from pump and exit . When truck started in reverse it felt like the Emergency brake automatically engaged itself as it made a loud brake rubbing sound in and completely stopped very quickly . This seemed very harsh on the vehicle . I had a current safely recall fixed for software update on 1/20/25 at crown Dodge Chrysler Jeep and Ram in Ventura Ca. I was recently rear ended and have whiplash and this agitated my neck more as it was so sudden with no warning noises or alerts on dash . When I drove to nearest ram dealer in Santa Maria I was told they where to busy with no mechanics to look at truck and to take it back to Ventura service who did safety recall and never provided me what work was actually done to truck . This is a huge inconvenience as i to drive 45 mins south or one hour north to get to dodge dealers .just purchased this used truck last Saturday not knowing about this issue and software effecting vehicle . I will try and contact gas station to see if this was captured on outdoor surveillance cameras . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The defective part is an exhaust manifold, both on the left and right hand side. Yes, it is available for inspection anytime. I have the right side part off of the vehicle for inspection as I have had it replaced. I tried to get the Dodge ram company to replace the left side for free and after exhausting every possibility making several phone calls, they refuse to do anything. I have carbon monoxide fumes entering the cab of the vehicle, and there’s no way to stop it as when you use the defrost or the heater, it brings through fresh air and you cannot eliminate. that situation. Also, the carbon monoxide fumes enter into the atmosphere, polluting the air because it is escaping before going through the catalytic converter . It has been verified by Cooks ram dodge dealer and also Harford tire an independent shop, that the two parts are defective on both left and right hand side. I have this in writing. The independent dealer also said it would be 2 to 4 weeks to get the part in because so many are defective and there is a long waiting list. He also informed me that Ford has the same problem except but a lot worse. Our Maryland state police use the Ford SUVs. The situation is poisoning our police officers and the general public. It is poisoning you also as it goes into the atmosphere. It started out as a minor exhaust leak noise and progressed over time. There was only a fraction of a piece of metal that was not split in half.. The metal split almost all the way down. It is approximately 1/8 inch thick and is held on with 12 bolts. This part typically never breaks in any vehicles lifetime. My guess would be it is not a proper type of metal to withstand the heat, and when it goes from hot to cold that it eventually put stress on the metal and starts to crack it.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I just purchased a new truck on Friday and was told on car fax it had a open recall .On 1/20/25 around 0835 I arrived at service entrance and was not greeted or checked in after being told I would be charged a diagnosis fee for a very important safety recall related to ABS . I would like this incident investigated as it jeopardizes my and my family safety . Also told him the truck was under warranty and the wireless charging for phones was not working and got bring it back to where you bought it . I requested his supervisor and he walked away and acted like he was on the phone . This is my only local dodge dealer and now forced to goad hour south to get this fixed . I took a card because service manager never came out to address me as customer this dealership needs looked into .I think I was also discriminated at for being Caucasian as both service techs are Hispanic info email of service manager from card is Location of Dodge dealer . The person that wanted to charge me avoided me asking his name but had long curly hair and younger thug attitude guy . Also was told to leave after like anyone would be upset of a safety recall that are free and being told I would be charged. I’m requesting an investigation into this matter and or pursuing legal action . I know it’s a federal holiday and I have a 3 day weekend but hope this matter can be addressed soon as this is not right . Thank you . New Century Motors of Santa Barbara 300 Hitchcock Way Santa Barbara Ca 93105 aaguilera@newcenturymotors.com

SERVICE BRAKES

I just purchased a new truck on Friday and was told on car fax it had a open recall .On 1/20/25 around 0835 I arrived at service entrance and was not greeted or checked in after being told I would be charged a diagnosis fee for a very important safety recall related to ABS . I would like this incident investigated as it jeopardizes my and my family safety . Also told him the truck was under warranty and the wireless charging for phones was not working and got bring it back to where you bought it . I requested his supervisor and he walked away and acted like he was on the phone . This is my only local dodge dealer and now forced to goad hour south to get this fixed . I took a card because service manager never came out to address me as customer this dealership needs looked into .I think I was also discriminated at for being Caucasian as both service techs are Hispanic info email of service manager from card is Location of Dodge dealer . The person that wanted to charge me avoided me asking his name but had long curly hair and younger thug attitude guy . Also was told to leave after like anyone would be upset of a safety recall that are free and being told I would be charged. I’m requesting an investigation into this matter and or pursuing legal action . I know it’s a federal holiday and I have a 3 day weekend but hope this matter can be addressed soon as this is not right . Thank you . New Century Motors of Santa Barbara 300 Hitchcock Way Santa Barbara Ca 93105 aaguilera@newcenturymotors.com

UNKNOWN OR OTHER

I just purchased a new truck on Friday and was told on car fax it had a open recall .On 1/20/25 around 0835 I arrived at service entrance and was not greeted or checked in after being told I would be charged a diagnosis fee for a very important safety recall related to ABS . I would like this incident investigated as it jeopardizes my and my family safety . Also told him the truck was under warranty and the wireless charging for phones was not working and got bring it back to where you bought it . I requested his supervisor and he walked away and acted like he was on the phone . This is my only local dodge dealer and now forced to goad hour south to get this fixed . I took a card because service manager never came out to address me as customer this dealership needs looked into .I think I was also discriminated at for being Caucasian as both service techs are Hispanic info email of service manager from card is Location of Dodge dealer . The person that wanted to charge me avoided me asking his name but had long curly hair and younger thug attitude guy . Also was told to leave after like anyone would be upset of a safety recall that are free and being told I would be charged. I’m requesting an investigation into this matter and or pursuing legal action . I know it’s a federal holiday and I have a 3 day weekend but hope this matter can be addressed soon as this is not right . Thank you . New Century Motors of Santa Barbara 300 Hitchcock Way Santa Barbara Ca 93105 aaguilera@newcenturymotors.com

POWER TRAIN

I was driving and my vehicle make a dinging sound, all the lights on the dash came on and the truck started accelerating on its own. I did not have the cruise control nor was I pressing the accelerator and the truck was accelerating by itself. If i used the brakes the truck would slow down, but when I released the brakes the truck would self accelerate again. If I turned the truck completely off and back on it went away for a couple days but then happened again. This was a super dangerous situation as it was happening suddenly and without warning and I could have easily struck another vehicle or a pedestrian or lost control of my vehicle and wrecked. The issue happened out of no where on its own, was not triggered by anything and could easily cause serious harm to others if this happens to them. The issue has been confirmed and repair by Safford Dodge of Fredericksburg VA. (See attached service invoices) They deemed it a failed connection for acceleration pedal. They replaced it and there has not been an issue since. All of the warning lights and service lights on the dash became lit when this issue started happening.

ELECTRICAL SYSTEM

I was driving and my vehicle make a dinging sound, all the lights on the dash came on and the truck started accelerating on its own. I did not have the cruise control nor was I pressing the accelerator and the truck was accelerating by itself. If i used the brakes the truck would slow down, but when I released the brakes the truck would self accelerate again. If I turned the truck completely off and back on it went away for a couple days but then happened again. This was a super dangerous situation as it was happening suddenly and without warning and I could have easily struck another vehicle or a pedestrian or lost control of my vehicle and wrecked. The issue happened out of no where on its own, was not triggered by anything and could easily cause serious harm to others if this happens to them. The issue has been confirmed and repair by Safford Dodge of Fredericksburg VA. (See attached service invoices) They deemed it a failed connection for acceleration pedal. They replaced it and there has not been an issue since. All of the warning lights and service lights on the dash became lit when this issue started happening.

ENGINE

I was driving and my vehicle make a dinging sound, all the lights on the dash came on and the truck started accelerating on its own. I did not have the cruise control nor was I pressing the accelerator and the truck was accelerating by itself. If i used the brakes the truck would slow down, but when I released the brakes the truck would self accelerate again. If I turned the truck completely off and back on it went away for a couple days but then happened again. This was a super dangerous situation as it was happening suddenly and without warning and I could have easily struck another vehicle or a pedestrian or lost control of my vehicle and wrecked. The issue happened out of no where on its own, was not triggered by anything and could easily cause serious harm to others if this happens to them. The issue has been confirmed and repair by Safford Dodge of Fredericksburg VA. (See attached service invoices) They deemed it a failed connection for acceleration pedal. They replaced it and there has not been an issue since. All of the warning lights and service lights on the dash became lit when this issue started happening.

ENGINE

Water leaked into their vehicle into my Ram 1500 cabin. Water leaks from the third brake light above the rear window into the cabin. It caused the Radiofrequency hub to short circuit, and my vehicle wouldn't turn on; it killed my battery, and when I replaced my battery, it automatically drained. Also an issue in the cab is the following: bad odors, smells, and mildew. I have children and not knowing that there is mildew growing in my vehicle is a major health concern.

ELECTRICAL SYSTEM

Water leaked into their vehicle into my Ram 1500 cabin. Water leaks from the third brake light above the rear window into the cabin. It caused the Radiofrequency hub to short circuit, and my vehicle wouldn't turn on; it killed my battery, and when I replaced my battery, it automatically drained. Also an issue in the cab is the following: bad odors, smells, and mildew. I have children and not knowing that there is mildew growing in my vehicle is a major health concern.

ENGINE

The truck went on fire after 15 min parking on [XXX]. Dodge did an initial inspection and could find nothing. I am glad we moved out of the vehicle with my pregnant wife and a 2-year-old toddler. I seriously feel there is some issue with the 2021 RAM 1500 TRX. I lost the truck as it went into flames to ashes. Please do the needful. Kind Regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

Steering wheel/power steering sticks at a certain point when steering to the left on road curves at a lower speed. Power steering also makes grinding noise on cold start and very stiff prior to vehicle warming up. This has been brought up at the dealership during oil change service who stated that power steering service is not covered by warranty and wanted $300 to try and diagnose the issue. I mentioned that my wife drives the truck with 4 kids and power steering issues should not be something they should ignore but they didn't seem to care much. It seems like the noise is getting worse and I don't feel I should have to pay for a power steering issues on vehicle that's less than 4 years old and under 40,000 miles.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Steele North Star texted me about a Recall for ABS module on my RAM truck. “Steele North Start CJDR - Service Hi [XXX] , this is Steele North Star Dodge. We are contacting you to let you know that there is a recall on your 2021 Ram 1500. This recall is for ABS Module Configuration. We would love to take care of this recall for you free of charge! We would also like to offer you a rental covered by Chrysler while we have your vehicle in service for the recall. Please contact us back at 210-341-2251 or you can reply to this text message and we can get you scheduled. Thank you and have a wonderful day!” I called for appointment they said they would call me back on Thursday but didn’t. Then when I called them the next day today Friday they said they wanted to charge a $10 admin fee but I said their text said repair would be FREE so when I questioned & said I didn’t feel a charge is fair then they refused to schedule repair & told me to take my truck to another dealership. Steele is my closest dealer. They lied about a free recall repair expecting people to pay a $10 admin fee. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)