2013 RAM 1500

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

AIR BAGS

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

EQUIPMENT

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

AIR BAGS:SIDE/WINDOW

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.

Risk: The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.

EXTERIOR LIGHTING:TURN SIGNAL

Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

Risk: Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

ELECTRONIC STABILITY CONTROL (ESC)

Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.

Risk: A disabled ESC system may result in loss of directional control, increasing the risk of a crash.

ENGINE AND ENGINE COOLING

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."

Risk: Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.

STEERING

I've had no previous problems with this but I just started my truck and a warning light came on saying service power steering and when I tried to turn the steering wheel, I had no power steering. I checked the fuses and they are good.

STEERING

The power steering rack failed on my 2013 Dodge Ram 1500 with only 36,000 miles. It is at the shop right now, waiting for the new power steering rack to come in. The power steering completely failed, as I was driving home from an appointment...making the truck extremely difficult to steer. The failure was diagnosed and confirmed by a service center (Golden Auto)They stated the entire power steering rack must be replaced at a cost of approximately $4,100. The vehicle has been inspected by an independent service center. The manufacturer has not yet inspected it. The warning light came on AFTER the power steering failed. There was absolutely no warning/symptoms of any kind before it happened.

STEERING

I was driving long distance down an interstate and my electric power steering locked up. I wasn't able to steer. Got a tow to nearest gas station. After sitting for about 30 minutes a started the truck back up and the steering work surprisingly.

STEERING

Borrowing this truck from my father. I turned the key off a week ago when everything was working fine. When I went to start it today it gave me a power steering failure warning and the steering wheel was impossible to turn. From what I understand, this is a common problem with this year model and line of Rams. I am glad this happened while I was parked. Otherwise it could have been disastrous for me. As it is. I am looking at a very expensive repair on a loader vehicle.

STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at 70 MPH, the steering wheel seized. No warning lights were illuminated. In addition, the vehicle lost power steering functionality, and the vehicle became difficult to maneuver. The contact was able to pull over to the side of the road using excessive force on the steering wheel, ran into a culvert, then ran over the culvert into a driveway and crashed into a trash can, where it came to a stop. The driver-side and passenger-side air bags did not deploy. The contact suffered no injuries. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired and remained at the residence. The manufacturer was not notified of the failure. The failure mileage was 106,359.

STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Electric Power Steering Gear Assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

STEERING

The power steering on my truck randomly went out this week, after working forever without any kind of issues. After doing a bunch of research and looking into the issue, I have tried to troubleshoot this in every way possible. I've looked at electrical, the belt inside the Electric Power Steering unit, checked connections and fuses, and I've come to the conclusion that these units are faulty, based on many other anecdotes of this happening, and even recalls from RAM. Except those recalls don't include my year of vehicle for some reason. Dodge/Ram dealers want $4500 to replace this part (which is extremely steep for such a small thing) and I currently don't have the means to pay for it. I have also seen that in September of 2024, a class action lawsuit was filed against Stellantis for this exact reason. So I want to file this complaint in hopes that Ram/Dodge/Stellantis will issue a recall.

STEERING

Power steering assist failed while driving. Can still be steered manually by force, but no electronic assist. Makes the vehicle unsafe to drive, and thankfully I was able to get safely off the road. When I looked into this, it’s a known issue with rams, and hasn’t been addressed in my year model, 2013. I can’t understand how a safety risk like this is going unaddressed. I was quoted 2 thousand plus dollars by the dealership to fix.

ENGINE

SAFETY DEFECT: Database Classification Failure - 2013 Ram Vehicles Vehicle: 2013 Ram 1500, VIN: [ENTER VIN ABOVE] Owner: [ENTER NAME ABOVE] Email: [ENTER EMAIL ABOVE] Phone: [ENTER PHONE ABOVE] Defect Description: The 2013 model year Ram vehicles suffer from a systematic database classification failure that prevents normal ownership operations and creates safety hazards. Due to the Dodge-to-Ram brand transition in 2013, these vehicles are not properly recognized in automotive databases used by: • Auto parts retailers (O'Reilly's, AutoZone, etc.) • Insurance companies and quote systems • Tire retailers and service centers • Emergency roadside assistance systems • Government vehicle registration systems Safety Implications: • Inability to quickly procure critical replacement parts during emergencies • Delays in obtaining proper insurance coverage • Emergency service complications due to vehicle misidentification • Forced manual workarounds that increase human error risk Consumer Impact: Vehicle owners are forced to spend excessive time and resources (phone calls, manual lookups, repeated explanations) to perform basic vehicle ownership functions. This constitutes an operational defect that prevents normal commercial transactions. Requested Action: NHTSA should require Stellantis to issue a recall to correct the database classification error across all automotive systems, or provide alternative identification mechanisms that ensure proper vehicle recognition. Root Cause: Stellantis' failure to properly coordinate database updates during the 2013 Dodge Ram to Ram transition, leaving vehicles in a "database orphan" state.

STRUCTURE:BODY

SAFETY DEFECT: Database Classification Failure - 2013 Ram Vehicles Vehicle: 2013 Ram 1500, VIN: [ENTER VIN ABOVE] Owner: [ENTER NAME ABOVE] Email: [ENTER EMAIL ABOVE] Phone: [ENTER PHONE ABOVE] Defect Description: The 2013 model year Ram vehicles suffer from a systematic database classification failure that prevents normal ownership operations and creates safety hazards. Due to the Dodge-to-Ram brand transition in 2013, these vehicles are not properly recognized in automotive databases used by: • Auto parts retailers (O'Reilly's, AutoZone, etc.) • Insurance companies and quote systems • Tire retailers and service centers • Emergency roadside assistance systems • Government vehicle registration systems Safety Implications: • Inability to quickly procure critical replacement parts during emergencies • Delays in obtaining proper insurance coverage • Emergency service complications due to vehicle misidentification • Forced manual workarounds that increase human error risk Consumer Impact: Vehicle owners are forced to spend excessive time and resources (phone calls, manual lookups, repeated explanations) to perform basic vehicle ownership functions. This constitutes an operational defect that prevents normal commercial transactions. Requested Action: NHTSA should require Stellantis to issue a recall to correct the database classification error across all automotive systems, or provide alternative identification mechanisms that ensure proper vehicle recognition. Root Cause: Stellantis' failure to properly coordinate database updates during the 2013 Dodge Ram to Ram transition, leaving vehicles in a "database orphan" state.

UNKNOWN OR OTHER

SAFETY DEFECT: Database Classification Failure - 2013 Ram Vehicles Vehicle: 2013 Ram 1500, VIN: [ENTER VIN ABOVE] Owner: [ENTER NAME ABOVE] Email: [ENTER EMAIL ABOVE] Phone: [ENTER PHONE ABOVE] Defect Description: The 2013 model year Ram vehicles suffer from a systematic database classification failure that prevents normal ownership operations and creates safety hazards. Due to the Dodge-to-Ram brand transition in 2013, these vehicles are not properly recognized in automotive databases used by: • Auto parts retailers (O'Reilly's, AutoZone, etc.) • Insurance companies and quote systems • Tire retailers and service centers • Emergency roadside assistance systems • Government vehicle registration systems Safety Implications: • Inability to quickly procure critical replacement parts during emergencies • Delays in obtaining proper insurance coverage • Emergency service complications due to vehicle misidentification • Forced manual workarounds that increase human error risk Consumer Impact: Vehicle owners are forced to spend excessive time and resources (phone calls, manual lookups, repeated explanations) to perform basic vehicle ownership functions. This constitutes an operational defect that prevents normal commercial transactions. Requested Action: NHTSA should require Stellantis to issue a recall to correct the database classification error across all automotive systems, or provide alternative identification mechanisms that ensure proper vehicle recognition. Root Cause: Stellantis' failure to properly coordinate database updates during the 2013 Dodge Ram to Ram transition, leaving vehicles in a "database orphan" state.

STEERING

EPS system failed causing loss of power steering. Thankfully I wasn’t going fast when it failed.

STRUCTURE:BODY

2013 Ram 1500 truck has corroded fuel tank strap, which could lead to a fuel leak or fire. Dealer discovered while preformed oil change service.

FUEL/PROPULSION SYSTEM

Driving truck over RR tracks in city that were not a large bump and my front fuel tank strap came loose. I looked under truck and saw strap was corroded but not broken. Then looked where the T shape strap connector attached to vehicle and it was extremely corroded and broken away. Had I been moving at a much higher speed this would have caused a serious accident.

STEERING

The contact owns a 2013 Ram 1500. The contact stated that while making a left turn, the steering wheel became extremely firm. The vehicle was taken to an independent mechanic, where it was diagnosed that the tie rod and the front brakes needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact believed that the failure was associated with NHTSA Campaign Number: 13V287000 (Electronic Stability Control (ESC). The failure mileage was approximately 128,000.

STEERING

While driving on the freeway around 70 mph, the steering on my 2013 Ram 1500 2WD suddenly became extremely stiff and hard to turn. The red steering wheel warning light came on, and I nearly lost control. I’ve already confirmed that the battery, grounds, fuses, and alternator are all good, and this is clearly an EPS (Electric Power Steering) failure. This is a major safety concern — had there been a turn or obstacle, I could’ve crashed. I’ve found other reports online from other Ram 1500 owners with similar issues involving the EPS rack and module. Dodge dealers told me they couldn’t help or open a STAR case unless I contacted Dodge corporate. I believe this is a defect that should be investigated for recall or at least considered for a safety-related goodwill repair, especially since this failure occurred at highway speed. The fact that the entire steering system can lock or fail without warning is dangerous and unacceptable.

SERVICE BRAKES

Front brakes: on July 30 2025 the right front brakes caused the truck to pull and shimmy to the right at speed. Touch the brake and it pulled hard to the right so bad you had to turn the steering wheel to about the ten o’clock position to go straight then when letting off the brakes you had to be quick to turn the other way. Seems the brakes are not releasing after use and over heating, I had a laser temp over *450 in the wheel and hub area. This happened last year to the driver’s side and I had to replace the brake assembly on that side. Maybe the tolerances in each piston is to close so when hot they stick and over heat. This is on a truck with 17K miles. On forum’s people suggest that the brake lines are collapsing which might be the issue. This model truck has the air ride suspension so the overheating could cause a air bladder to blow or a bearing to degrease with a wheel lock up at speed. Thanks,,

LATCHES/LOCKS/LINKAGES

The contact owns a 2013 Ram 1500. The contact stated they received notification of NHTSA Campaign Numbers: 19V347000 (Latches/Locks/Linkages) and 17V821000 (Power Train); also the contact stated that the ABS warning light was blinking, and the engine light was illuminated However, the parts to do the recall repairs were not yet available. The local dealer was contacted and the dealer declined to service the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to another local dealer and opened a case. The failure mileage was approximately 88,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ram 1500. The contact stated they received notification of NHTSA Campaign Numbers: 19V347000 (Latches/Locks/Linkages) and 17V821000 (Power Train); also the contact stated that the ABS warning light was blinking, and the engine light was illuminated However, the parts to do the recall repairs were not yet available. The local dealer was contacted and the dealer declined to service the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to another local dealer and opened a case. The failure mileage was approximately 88,000.

POWER TRAIN

The contact owns a 2013 Ram 1500. The contact stated they received notification of NHTSA Campaign Numbers: 19V347000 (Latches/Locks/Linkages) and 17V821000 (Power Train); also the contact stated that the ABS warning light was blinking, and the engine light was illuminated However, the parts to do the recall repairs were not yet available. The local dealer was contacted and the dealer declined to service the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to another local dealer and opened a case. The failure mileage was approximately 88,000.

SERVICE BRAKES

I was driving the beltway when out of nowhere my abs, brake, and traction control lights came on. Of course I immediately panicked and then had to slam my brakes on which no longer worked and caused me to slide. Luckily I was able to pull to the side. This is my only vehicle and the wait list for a new abs module is insane. How am I supposed to drive specifically with my kid in the car.

ELECTRICAL SYSTEM

Have not had any problems until this morning. Started the truck to move it and there was a warning flashing on the instrument cluster of a steering wheel and exclamation point. The power steering is not working at all. I have not been able to bring it to a dealer for diagnostics as it is unsafe to drive and can't afford to tow it at this moment.

STEERING

Have not had any problems until this morning. Started the truck to move it and there was a warning flashing on the instrument cluster of a steering wheel and exclamation point. The power steering is not working at all. I have not been able to bring it to a dealer for diagnostics as it is unsafe to drive and can't afford to tow it at this moment.

STEERING

I was driving from lunch and slowed to turn when all of a sudden, my steering wheel was jerked from my hands causing me to barely make the turn in front of an 18-wheeler truck. I manual steered it to the parking lot at my job. I immediately call AAA to tow to the nearest shop only to find out cost to repair is $4935.64 quote. I did some research later and found this is a known issue so I called dealership, and they said I cannot be reimbursed for any cost there or any shop. I'm just blessed that I didn't get hurt or killed.

SERVICE BRAKES

The contact owns a 2013 Dodge Ram 1500. The contact stated that while coasting to an idle stop at a red light, the Anti-lock Braking System (ABS) warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the ABS module had failed. The dealer still had not received the part due to the part being on back order. After having the vehicle diagnosed while driving approximately 75 mph, and coming to slowed traffic, the contact attempted to decelerate. Suddenly, another vehicle cut in front of them, and the contact slammed the brake pedal down. The left front tire seized, causing the vehicle to spin counterclockwise. The left front side of the truck hit a nearby guardrail. The vehicle continued to spin, causing damage to the front-end and rear-end. The air bag did not deploy. The contact was able to maneuver the vehicle to safety. The contact was able to continue driving after restarting the vehicle at their home. There were no injuries. No medical attention was needed. No police report was filed. The vehicle was not taken to the dealer after the incident occurred. The manufacturer was not made aware of the failure. The failure mileage was unknown.

SERVICE BRAKES

Driving down the road and abs, srs and traction control light came on at the stop sign after that brake pedal pulsating during a normal stop on dry pavement was told it was the abs control module

STEERING

Just on a random restart - all power steering functions lost. DTC code C2217-00. Had to replace steering rack. Entering this as I know an investigation into these failures has been opened.

STEERING

The electrical power steering went out while driving. When searching for a replacement, we were told they weren't even taking orders for the part because of how many failed. Clearly there is a MAJOR issue with the power steering part. It should be recalled so more people can get them fixed without potentially causing an accident at time of FAILURE

STEERING

I am experiencing intermittent and unexpected loss of power steering assist in my 2013 RAM 1500. The issue typically happens suddenly after while driving at low speeds, high speed or during turns, and it makes the vehicle very difficult to steer safely, locked up, especially during tight maneuvers or in parking situations. There are warning light of power steering appears for a second and go away when this happens. The steering suddenly becomes extremely stiff, requiring significant force to turn the wheel. This raises serious safety concerns for both me and other drivers. I have researched the issue and found that similar problems were part of a prior recall (NHTSA Campaign Number: 19E077), but my VIN does not currently show any open recalls. I believe this may be part of the same defect and could affect more vehicles than originally recalled. Request: Please investigate this issue for a possible expanded recall or manufacturer remedy. This defect poses a risk of crash and injury due to the sudden loss of steering control.

STEERING

Electronic Power Steering failed. Vehicle suddenly became extremely difficult to steer.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ram 1500. The contact stated while driving 60-65 MPH, the ABS, the brakes, and the traction control warning lights were illuminated. Additionally, the contact stated that the vehicle failed to accelerate as needed while depressing the accelerator pedal and the vehicle was driving sluggishly. The contact stated that the failure caused the transmission and the engine to overheat. The vehicle was taken to the dealer where it was diagnosed and determined that the ABS module and sensor needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,393.

STEERING

Steering locked up, service power steering light came on and have no control of vehicle. I was able to pull over and get back home by using every muscle in my body to turn the car. I saw there was an investigation into this mass issue with 2013 ram trucks. There were no indications prior to immediate failure causing a near accident.

STEERING

Was turning out of parking lot steering locked up and service power steering message came on. After investigation it was determined that the electric power steering quit working.

STEERING

On June 26, 2025 my wife was driving our 2013 Dodge ram on a state route at approximately 60 mph. Without warning, the power steering failed to function, causing the vehicle to lose control. My wife was able to bring the car to the edge of the road without crash. The vehicle was then removed to my residence location. The vehicle power steering is totally in operative. A warning light displays on the dash. There appears to be some type of issue with Dodge trucks, electronic power steering for multiple years of manufacturer. Was very lucky that my wife was not injured in this crash. This is a tremendous safety issue, and if affects multiple years should be recalled.

STEERING

Power steering failed while making a turn. The vehicle oversteered running into a curb. This scraped the wheel and impacted the tire braking the plastic inner wheel well. If the steering fails while turning the wheel the vehicle at slower speeds the vehicle is very hard to control and will force you out of intended trajectory. There are no warnings or messages. There are no fluid leaks. I have researched to find this is a common issue with this vehicle. I do not feel safe driving it to a mechanic. I don't want to pay for repair as this is obviously a know failure which could reoccur.

SERVICE BRAKES

Electronic power steering has completely stopped all at once. 102000 miles on the truck. It’s also had an issue with the abs brake system.

STEERING

Electronic power steering has completely stopped all at once. 102000 miles on the truck. It’s also had an issue with the abs brake system.

FUEL/PROPULSION SYSTEM

My front gas tank mounting strap pulled through the frame. The gas tank was almost touching the ground and the strap was rubbing on the driveshaft. Said the recall is for up to 2012. Mine is titled as a 2013 but manufactured in November of 2012. What can be done? 13 year old truck shouldn't have a frame rusted that bad, even in Ohio

ELECTRICAL SYSTEM

Electronic throttle body system

STEERING

Intermittent power steering failure causing dangerous driving conditions

STEERING

My truck for several years has intermittently turned off all safety features and steering control, i.e. air bags, traction control, anti lock breaks, and power steering all turn off randomly which in turn disables the cruise control, towing functions, etc. In the past I could turn the truck off then back on and the problems would dissappear, Now the problem has escalated and is occurring at shorter intervals now turning it off doesn't work and its getting dangerous. There is various recalls for these problems with same make and years model trucks, but mine is not included. I've tried contacting the dealer but they basically say sorry we can't help you unless your truck is added to the recall list. It's just not right that 1000's of vehicles the exact same as mine have been recalled for the exact same problems but not mine. Thanks for your time!

SERVICE BRAKES

My truck for several years has intermittently turned off all safety features and steering control, i.e. air bags, traction control, anti lock breaks, and power steering all turn off randomly which in turn disables the cruise control, towing functions, etc. In the past I could turn the truck off then back on and the problems would dissappear, Now the problem has escalated and is occurring at shorter intervals now turning it off doesn't work and its getting dangerous. There is various recalls for these problems with same make and years model trucks, but mine is not included. I've tried contacting the dealer but they basically say sorry we can't help you unless your truck is added to the recall list. It's just not right that 1000's of vehicles the exact same as mine have been recalled for the exact same problems but not mine. Thanks for your time!

AIR BAGS

My truck for several years has intermittently turned off all safety features and steering control, i.e. air bags, traction control, anti lock breaks, and power steering all turn off randomly which in turn disables the cruise control, towing functions, etc. In the past I could turn the truck off then back on and the problems would dissappear, Now the problem has escalated and is occurring at shorter intervals now turning it off doesn't work and its getting dangerous. There is various recalls for these problems with same make and years model trucks, but mine is not included. I've tried contacting the dealer but they basically say sorry we can't help you unless your truck is added to the recall list. It's just not right that 1000's of vehicles the exact same as mine have been recalled for the exact same problems but not mine. Thanks for your time!

STEERING

I’ve owned the truck for about a month with 0 issues up to this point. I was driving home after work on June 17th 2025, when all of a sudden the service power steering light appeared on my dash and my power steering completely stopped working. It became almost impossible to turn the vehicles steering wheel and I almost ran into a building. After doing some research, this issue is apparently a common problem with this year model of ram pickups.

ELECTRICAL SYSTEM

I’ve owned the truck for about a month with 0 issues up to this point. I was driving home after work on June 17th 2025, when all of a sudden the service power steering light appeared on my dash and my power steering completely stopped working. It became almost impossible to turn the vehicles steering wheel and I almost ran into a building. After doing some research, this issue is apparently a common problem with this year model of ram pickups.

STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving at various speeds on several occasions, the vehicle lost power steering functionality, and the steering wheel became very firm. Additionally, the message "Power Steering Service Required" was displayed. The contact stated that the vehicle was restarted after each failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

STEERING

While operating my 2013 Ram 1500 at approximately 10 MPH, I experienced a sudden and complete loss of power steering without warning. The incident occurred while traveling on a public roadway. There were no dashboard warning lights, alerts, or noises leading up to the failure. The steering wheel became extremely difficult to turn, requiring significant physical effort to maintain control of the vehicle. The failure appears to have occurred in the Electric Power Steering (EPS) system. This sudden loss of power steering posed a serious safety hazard to both myself and other road users. The unexpected loss of steering assist greatly increased the difficulty of maneuvering the vehicle, especially during turns or emergency avoidance. The vehicle was nearly impossible to steer with one hand and could have led to a crash if more evasive action had been needed. Had this occurred at higher speeds or in heavy traffic, the outcome could have been much more severe. The failure was diagnosed as an EPS (Electric Power Steering) internal failure, confirmed by a diagnostic trouble code (DTC) pulled during inspection at a certified repair facility. The code specifically indicated a malfunction within the EPS module itself. The problem was confirmed by an independent service center, where technicians scanned the vehicle and identified a diagnostic code confirming an internal EPS failure. At this time, the EPS system has not been repaired pending further action.

STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 30-35 MPH in the neighborhood, the power steering became inoperable. The contact heard an abnormal popping sound. The steering jolted and the steering wheel yanked her arm. There were no warning lights illuminated. The contact was stuck in the middle of the road. The contact had to have another person drive the vehicle to the residence. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 133,000.

STEERING

I was driving to work and all of a sudden I had no power steering and red light with wheel and ! Came on indicating power steering failure. Confirmed by mechanic and estimated 3-4 thousand dollars , this is a known issue with these trucks apparently as I’m finding out

STEERING

We recently bought the dodge truck from a dealer in Puyallup Washington and noticed it was hard to steer and pulling to the left and right when Turning. It was a hard pull ! Now we can't even drive the truck at all its hard to steer and there's a red light at the bottom of the cluster with a red circle and a exclamation mark.! We don't want to drive it as my husband says it's the electric power steering.the electronic steering does not work at all. We shouldn't be having this problem . As we only had it 5 mos.i don't know the approximate day but started shortly after we bought the truck. Thank you for reviewing our complaint. We are retired and needed a truck for hauling .

ELECTRICAL SYSTEM

We recently bought the dodge truck from a dealer in Puyallup Washington and noticed it was hard to steer and pulling to the left and right when Turning. It was a hard pull ! Now we can't even drive the truck at all its hard to steer and there's a red light at the bottom of the cluster with a red circle and a exclamation mark.! We don't want to drive it as my husband says it's the electric power steering.the electronic steering does not work at all. We shouldn't be having this problem . As we only had it 5 mos.i don't know the approximate day but started shortly after we bought the truck. Thank you for reviewing our complaint. We are retired and needed a truck for hauling .

STEERING

The Power Steering suddenly failed without warning when starting the truck while parked in a public parking lot. Could not steer the truck and noticed the red warning light was illuminated. I turned off the vehicle and waited a few minutes and then the power steering was working. I drove immediately home. The problem then occurred again when I started the truck up. The truck was not safe to drive. Checked the serial number of my steering rack and it is not included in the recall list for this known problem. I had to replace the steering rack with a new unit. This should be recalled and covered by the manufacturer. Less than 29,000 miles on the truck.

STEERING

Attempted to back out of garage when the steering became very difficult to turn. Could not safely drive the vehicle as the steering was extremely hard to turn. Service steering message appeared on console. Vehicle towed to dealership for repair. Dealer advised this repair will require replacement of the steering rack at a cost of over $3,000.00. While there may not be a specific recall based on my VIN this problem is very similar to other vehicles that have been recalled for this issue. Part is back ordered which indicates they are doing a lot replacements. This should be elevated to a systemic recall. My truck has under 70,000 miles on it and has been well maintained.

STEERING

The power steering keeps going out while I’m driving. Sometimes it will reset and work again after restarting my truck but now it’s staying out. This has been a problem for two months now. This almost caused me to crash twice.

STEERING

Subject: Power Steering Failure – Recall Concern on 2013 Ram 1500 Dear [Ram Customer Care / NHTSA / Dealership Representative], I am writing to formally express my concern regarding a serious safety issue I experienced with my 2013 Ram 1500, which has only 140,000 miles. While driving, I suddenly lost total power steering functionality. Fortunately, I was able to safely bring the vehicle to Piedmont Dodge in Anderson, SC. After paying a $185 diagnostic fee, I was informed that the steering rack and pinion had failed and would require full replacement. I was also told that the necessary part is currently on back order with no estimated time of arrival, which leaves me without a working vehicle and no clear resolution. What is especially troubling is that I’ve learned Ram issued recalls for steering issues on 2013–2016 Ram 1500 models—recall campaigns that clearly acknowledge this as a known and recurring problem. However, for reasons unclear to me, my specific VIN does not fall under the existing recall despite showing the same symptoms as vehicles that do. Given the nature of the failure—complete loss of power steering while driving—and the significant cost of repairs quoted to me (over $2,700 for parts and labor), I am requesting a thorough review of my vehicle's eligibility under the known recall campaign or warranty support. I strongly believe this issue reflects a broader systemic defect, not isolated wear and tear. I respectfully ask that Ram take responsibility for this critical safety concern and assist in resolving the issue either through recall expansion, goodwill repair assistance, or another appropriate remedy. I am eager to continue being a loyal Ram owner but believe this matter requires immediate attention and action. Thank you for your time and consideration. I look forward to your response. Sincerely, [XXX] [XXX] ] VIN: [XXX] [Vehicle: 2013 Ram 1500 | Mileage: 140,000 mi] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Subject: Power Steering Failure – Recall Concern on 2013 Ram 1500 Dear [Ram Customer Care / NHTSA / Dealership Representative], I am writing to formally express my concern regarding a serious safety issue I experienced with my 2013 Ram 1500, which has only 140,000 miles. While driving, I suddenly lost total power steering functionality. Fortunately, I was able to safely bring the vehicle to Piedmont Dodge in Anderson, SC. After paying a $185 diagnostic fee, I was informed that the steering rack and pinion had failed and would require full replacement. I was also told that the necessary part is currently on back order with no estimated time of arrival, which leaves me without a working vehicle and no clear resolution. What is especially troubling is that I’ve learned Ram issued recalls for steering issues on 2013–2016 Ram 1500 models—recall campaigns that clearly acknowledge this as a known and recurring problem. However, for reasons unclear to me, my specific VIN does not fall under the existing recall despite showing the same symptoms as vehicles that do. Given the nature of the failure—complete loss of power steering while driving—and the significant cost of repairs quoted to me (over $2,700 for parts and labor), I am requesting a thorough review of my vehicle's eligibility under the known recall campaign or warranty support. I strongly believe this issue reflects a broader systemic defect, not isolated wear and tear. I respectfully ask that Ram take responsibility for this critical safety concern and assist in resolving the issue either through recall expansion, goodwill repair assistance, or another appropriate remedy. I am eager to continue being a loyal Ram owner but believe this matter requires immediate attention and action. Thank you for your time and consideration. I look forward to your response. Sincerely, [XXX] [XXX] ] VIN: [XXX] [Vehicle: 2013 Ram 1500 | Mileage: 140,000 mi] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2013 Ram 1500. The contact stated that while attempting to check the Carfax report, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 136,000, and at the time of reviewing the Carfax, it was discovered that the mileage was 220,000.

STEERING

Power steering stopped working

ELECTRICAL SYSTEM

The ABS, parking brake, and traction light are illuminated constantly when driving the vehicle. The vehicle’s braking system and other functions seem to work fine; however, I have lost the use of my cruise control functions. Unfortunately, the ABS module, which, from research, has been the main culprit that malfunctions, is no longer manufactured. This results in me finding a used ABS module via the internet.

FUEL/PROPULSION SYSTEM

Front fuel tank strap pulled out of frame. The strap T portion is still intact but the mounting location on the frame rotted out. The rear strap held so the tank didn't make contact with the ground. There was a recall on the 09-12 rams for a similar issue, I think it needs be expanded to 2013 and maybe 2014 models as well.

STEERING

Can't turn...steering wheel is very hard to turn....

STEERING

I was driving on [XXX] on Friday evening ([XXX]) about [XX] near Chattanooga, TN and the power steering quit suddenly (all at once). My speed at time of power steering failure was 65 MPH. No warning lights, messages or symptons at all before complete failure of power steering system. If driving conditions had warranted me to swerve suddenly to avoid a hazard, it would have been impossible and that would have put other's safety and my own safety in harm. Never had any problem before this incident and nothing that would have alerted that power steering was not functioning properly. I think this is a major safety issue and requires further investigation as to why this happened. The problem has been reported to an independent service center and I also plan to contact local Ram dealership in Ringgold, GA Monday morning, May 19, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

Out of nowhere could not turn the steering wheel. It was really stiff. I had my mechanic come take a look and after doing a diagnostic test it was the EPS (electric power system). After looking into it we noticed a recall for the EPS for 2013-2019 Dodge rams which is what we have. We took it to a dodge dealership who also found that out but is saying we are not part of the recall just because our VIN number is not associated to the recall. We could have died with 4 kids in the car and this is what we were told that it would cost a more than 5k to fix. The issue is the same as the recall. There was no warning lamps or messages to let us know something was wrong. Again could have died cause we could not turn the wheel. Our car should be part of this recall and I have seen others complaining about the same issue in forums. We are already on low income and top it off have only one car this has put a real burden on our family. Please acknowledge that this is the same recall and our VIN should be included and repaired without cost.

STEERING

The contact's son owns a 2013 Ram 1500. The contact stated that while her son was driving at highway speeds, the power steering assist failed. Due to the failure, the contact's son used excessive effort to steer the vehicle off to the left shoulder of the highway. The contact's son called for the vehicle to be towed to an independent mechanic. While the contact's son waited for the tow truck to arrive, the "Service Power Steering" message was displayed on the instrument panel while restarting the engine. The vehicle was towed to the mechanic, and the contact was informed that the power steering assist was electrical and that no repairs could be made to the vehicle. The contact was then informed that there was an unknown recall associated with the failure. The contact was then referred to the dealer who informed the contact that there were no recalls on the vehicle. The vehicle remained in the possession of the mechanic and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 215,000.

STEERING

My steering on my 2013 Ram 1500 completely seized while the vehicle was in motion, with no warning. I was leaving a drive through luckily at low speed, I am reporting this because if this had happened 2 minutes later, I would have been on a 55mph 2 lane highway, and possibly caused an accident harming me or other drivers. I had a few mechanics look at it and state they thought it was the steering rack, and how unsafe it was that it seized completely. The vehicle is open to inspection. I hope this at least gets looked into, I don’t want anybody to get hurt.

STEERING

The contact owns a 2013 Ram 1500. The contact stated that the vehicle had experienced a loss of electric power steering functionality. The contact stated that the vehicle later failed to start or unlock. The dealer was contacted and informed the contact that the VIN was not included in an unknown electric power steering recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ELECTRICAL SYSTEM

The contact owns a 2013 Ram 1500. The contact stated that the vehicle had experienced a loss of electric power steering functionality. The contact stated that the vehicle later failed to start or unlock. The dealer was contacted and informed the contact that the VIN was not included in an unknown electric power steering recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

STEERING

The steering went out on my 2013 Dodge Ram 1500. I purchased this vehicle used in July 2016 The dealership stated that this recall has already been fixed however if that's the case it wasn't fixed properly and failed again. To fix the problem is thousands of dollars. There was no warning lamps that indicated a problem. It acutely happened.

STEERING

Steering locked up. Very difficult to steer. Condition remains 4/28/2025 09:00. Dealer approx 30 miles away. Can't afford towing. Low speed (35 MPH) No crash, No injuries. Flashing steering wheel with (!). No other indications. No Codes. NOTE: BASED ON INFORMATION FROM MY TIME IN THE MILITARY AS A HELICOPTER PILOT AND ISSUES WE HAD WITH AIRCRAFT GROUNDS, I REMOVED AND CLEANED ALL TERMINALS ON THE BATTERY AND APPLIED DI-ELECTRIC GREASE. I THEN REMOVED AND CLEANED THE CONNECTORS ON THE ELECTRICAL STEERING UNIT AND APPLIED DIELECTRIC GREASE BEFORE REINSTALLING THE CONNECTORS. I STARTED THE ENGINE WITH NO RESULTS ON THE STEERING ISSUE. I TURNED THE ENGINE OFF AND WAITED 30 MINUTES. UPON RESTARTING, THE ISSUE RESOLVED.

STEERING

Traveling back from Tennessee I stopped for fuel when I started my truck to leave the warning light was on the dash for service power steering and I had no power steering I have checked the fuse but it does not appear to be bad I will take my truck to the shop tomorrow morning Monday 4/28/2025

STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 60 MPH, the power steering assist failed to operate as designed. There was no warning light illuminated. Due to the failure, excessive force was needed to steer the vehicle off to the shoulder of the highway. The contact attempted to restart the vehicle to regain power steering assist; however, the failure persisted. Due to the failure, the contact had the vehicle towed to the residence. The dealer was notified of the failure and informed the contact that the vehicle was not under recall. The contact was provided an estimate for a diagnostic test. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 131,000.

STEERING

2013 ram 1500 Express, steering will randomly lose all power steering without any warning, and become almost impossible to steer the vehicle. I believe the issue to be related to the faulty rack and pinions installed on the ram 1500 trucks.

ELECTRICAL SYSTEM

Steering wheel jerks to center position when making turns and power steering has totally stopped working now

STEERING

Steering wheel jerks to center position when making turns and power steering has totally stopped working now

STEERING

The electronic power steering unit completely failed. The power steering system failure dash indicator appeared on the dash information screen. I parked the truck, turned it off, and after I restarted the truck, I no longer had power steering and the truck was nearly impossible to steer. The truck has approximately 171000 miles on the odometer. There are currently no recals. There does not appear to be any physical damage to the power steering unit. The truck is currently being diagnosed by the second mechanic at a Dodge dealership. The initial information from the first mechanic was that his scan tool, a Snap-On Zeus, could not find any specific error codes other than, "Could not communicate with electronic power steering system."

STEERING

While I was driving my 2013 Dodge Ram 1500 at a low speed through a parking lot the power steering just went out. I have 90k miles on my vehicle and this should not be happening. I was in a parking lot full of parents and children walking to their cars and was turning when this happened. There was no warning and not light on my dashboard until after a few seconds of my power steering being out. After looking online I saw this was a common problem for Dodge. Dodge said they would put another dodge part in it to replace the EPS and I didnt want that so I took it to a private mechanic who fixed it....$3k to fix. This is ridiculous and should be covered by Dodge.

STEERING

The electronic power steering abruptly failed while driving, because of this failure my safety as well as others safety was put in grave danger. I completely lost the ability to turn the steering wheel which led me to forcefully pull as far over on the freeway that I could to avoid having an accident. Truck was then towed to my home. I had no prior messages or alarms or check engine lights on and the truck had been running in top condition. Suddenly I heard a chime then the steering wheel got stiff and the the “service power steering” message showed on my cluster. The vehicle is available for any inspections needed and has not been repaired due to the cost. The power steering went out on April 9, 2025.

STEERING

Forward: While pulling out of a mall parking lot my steering failed causing me to momentarily block traffic. There were no warning lights, messages or audible alarms at this time. I was able to safely pull back into the parking spot, turned the vehicle off and turned it back on. Power Steering was restored and no messages/alerts were present. I assumed at that time that maybe the steering wheel lock got hung up. When we got home and went to use the vehicle again the same thing happened except this time it didn’t correct itself and the flashing “Service Power Steering” light came on. The vehicle has not been driven since. After researching this situation I learned that this is a known issue that has not been resolved and I believe this to be a safety impacting defect. (1) Electronic Power Steering (EPS) failure. Vehicle is available for inspection. (2) Loss of vehicle control had the failure occurred on the open road could have led to a crash (3) We have not towed the vehicle to the dealership yet as we will be out of town for a couple of weeks (4) Vehicle has not been inspected by any party at this time (5) There were no warning lamps prior to this failure. After the second failure there is now a blinking “Service Power Steering” message but no fault codes Supplemental: we are the original owners of this vehicle and all maintenance to include known recalls have been kept up-to-date and the vehicle has been well maintained.

STEERING

Electronic power steering intermittently fails while driving. This truck has had this issue for months, happens regularly once or twice a week or every 100 so miles. Two repair shops could not replicate the issues. And there is no codes on the scanner. After researching this seems to be a common concern and safety issue on this model/year of ram 1500.

STEERING

The contact owns a 2013 Ram 1500. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. The power steering warning light was illuminated. The contact stated that upon turning off and restarting the vehicle several times, the power steering became operable. The contact stated that the failure had been recurring intermittently. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 25 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The service steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 52,000.

STEERING

The contact owns a 2013 Ram 1500. The contact stated while reversing into the driveway at 10 MPH, the vehicle lost power steering inadvertently, and the steering became significantly difficult to turn. The contact's husband assisted the contact in reversing the vehicle into the driveway. The message "Power Steering Service" was displayed. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.

FUEL/PROPULSION SYSTEM

The front gas tank strap pulled out of its slot in the frame. The tank hung appx 4” off the ground, hitting the ground on the frost heaves. I was alerted by the driver behind me. Had I not been alerted, I may have punctured or wore a hole in the tank risking a fire from leaking fuel. I used ratchet straps to secure the tank. I had appx 10 miles on the vehicle since fill up. I contacted the local Dodge dealer in Berlin Vt on 3-7-2025 and am waiting for reply.

STEERING

Power steering went out while driving and power steering light came on dash.

STEERING

My 2013 ram 1500 has an electronic power steering system. That unit has completely failed and the steering is locked up. It can't be turned. I was backing out of my driveway when it happened. If I had been going down the road at 60mph someone would have been killed. The truck is unsafe and can't be driven. There is a warning lamp for a power steering issue. Dealer says I have to buy a new steering rack. And that part has been discontinued.

SERVICE BRAKES

Faulty abs control modules. Widespread problem after doing some research. Abs control module fails and sets off abs and traction control lights on the dash. Hasn't caused any incidents yet. But losing anti lock brakes could potentially cause a lock up and cause an incident in the future. Could be very problematic during winter conditions.

STEERING

While driving the power steering made a loud clanking noise and the service power steering light came on. Rack and pinion failed. We were driving and no way to turn our vehicle.

STEERING

While driving, steering locked up and forced me into oncoming traffic during a turn. Both parties had to emergency stop to avoid collision. Vehicle now has no assisted steering, and is near impossible to steer. Ram dealership states a $2600 eps rack, with unkown ETA as they are unable to source one at this time, before $500 in labor.

STEERING

The electronic power steering locking up and can’t turn the steering wheel

STEERING

Upon starting the RAM 1500 on or about May 1, 2024, the electric power steering rack and pinion failed to operate. There was no steering assistance at all and it was extremely difficult to turn the steering wheel. The truck was not safely drivable. I observed a check engine light illuminated so I drove it carefully to a shop very close to my residence. The code indicated a failed power steering system but I do not recall the specific code. I contacted my local dealer for assistance. They indicated that since the vehicle was older than 10 yrs old, they did not offer any replacement steering racks or offer any service to the rack. They offered no alternative solution. I did some research, shopped around, and purchased a reconditioned rack and pinion for nearly $2,000. I installed the reconditioned electric rack and pinion assembly myself and power steering control returned as before. Since May 2024, the reconditioned power steering system has been functioning normally. The original rack and pinion is not covered under the limited previous recall. It's barcode reads - P68079506AG and TIC1393C5057 if this is helpful. I have carefully inspected the boots and seals of the unit and all appear very good ruling out any likelihood of water intrusion. Given my electrical engineering background and curiosity, I removed the cover from the circuit board and it does not show any visual damage. It's clean and dry inside. I purchased the truck brand new and it has been garage kept since purchase. It only had approximately 50,000 miles on it when it failed, therefore I am confident that there's a manufacturer defect or long term reliability issue with the electronic circuit design or components used in it that needs to be addressed.

STEERING

The truck is experiencing intermittent complete loss of power steering

STEERING

The Electronic Power Steering Module is intermittently cutting in and put, resulting in loss of power steering. This is highly dangerous and should be recalled.

STEERING

I was parked in the Costco, and when I went to leave, I started the truck, and it said Service Power Steering. The steering wheel was hard to turn.

STEERING

While making low speed turns steering wheel rips out of hand and is momentarily uncontrollable, and very hard to handle. This issue has caused me to almost crash numerous times.

STEERING

I was driving on my way to my house when suddenly I lose the power steering on my truck and the wheel started to get hard to turn luckily I was the only person in the street

STEERING

Lost complete steering with no warning or lights on the dash At risk none was parked and steered perfectly prior to parking There is a recall open for other vin numbers associated with the same issue

POWER TRAIN

Lost complete steering with no warning or lights on the dash At risk none was parked and steered perfectly prior to parking There is a recall open for other vin numbers associated with the same issue

ELECTRICAL SYSTEM

Lost complete steering with no warning or lights on the dash At risk none was parked and steered perfectly prior to parking There is a recall open for other vin numbers associated with the same issue

STEERING

Electronic power steering fail. The steering wheel completely locks up. Scared it will lock up while driving. Spoke with dealerships and this is a very common problem in this truck model.

STEERING

Driving 60 mph and my power steering went out on me and I almost missed the curve and into oncoming traffic. Could have cost some lives! Took it to dodge dealer and the guy told me it was a huge problem with trucks like mine and there are no new parts to fix it. My truck has 60,000 miles on it and I cannot drive it and Dodge will not repair it! Not happy at all!

STEERING

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed, with the "Service Power Steering" warning light illuminated. The contact made various attempts to repair the vehicle; however, the failure persisted. The dealer was notified of the failure and informed the contact of an undisclosed recall; however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with the same information as the dealer. The approximate failure mileage was 208,000.

ELECTRICAL SYSTEM

I have a dodge ram and the EPS (Electric power steering) had went out making it impossible to steer the while while I was driving I looked up to see if there is a recall for it and Google said there is a recall for the EPS on my make and model truck but when i look at my recalls it says there is no recalls for my truck

STEERING

I have a dodge ram and the EPS (Electric power steering) had went out making it impossible to steer the while while I was driving I looked up to see if there is a recall for it and Google said there is a recall for the EPS on my make and model truck but when i look at my recalls it says there is no recalls for my truck

STEERING

What component or system failed or malfunctioned, and is it available for inspection upon request? The Electric Power Steering (EPS) system has completely failed, resulting in loss of power steering assistance. The system is still installed in the vehicle and can be made available for inspection upon request by the manufacturer, dealer, or regulatory body. How was your safety or the safety of others put at risk? The failure of the power steering system makes the vehicle extremely difficult to control, especially at low speeds or in emergency situations. This increases the risk of crashes, particularly in tight turns, intersections, and highway merging scenarios. I have experienced a near-misses and difficulty maneuvering the vehicle after power steering failure. Has the problem been reproduced or confirmed by a dealer or independent service center? Many Ram 1500 owners have reported the issue to dealerships and independent repair shops, some of whom have confirmed that the EPS system fails intermittently or completely stops functioning. Some dealers have replaced the EPS unit, while others have indicated that no official recall has been issued and repairs are at the owner’s expense. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?

STEERING

Electric steering assist Is available for inspection No accident Steering failure while driving, stopped vehicle, turned off vehicle and resumed working. This happened 3 or 4 times within an hour. Then quit working completely. Drove a local shop and had it looked at. There was a warning light for the steering on the dash. He reset the light and the steering came back immediately, then went out again. This happened several times. He unable to get the steering back without actually working on the truck. he said issue is with the electric steering.

STEERING

While driving the power steering suddenly completely went out without warning.

UNKNOWN OR OTHER

My 2013 Ram 1500 has had issues with the horn not working when the middle of the steering wheel is pushed but sounds when the key fob is used to lock doors. The EVIC control on the steering wheel would also not work. This started in 2018 where the problem was intermittent. This was part of recall R36 where the rubbing of the steering wheel harness on the retainer springs could cause an electrical short and or inadvertent air bag deployment. I took my vehicle to Bill Volz WestchesterDodge, Cortland Manor, NY for the recall on 10-19-15 with 18,205 miles. I feel the work wasn’t done properly because the problem reoccurred in less than 3 years and about 6,000 miles later. The horn and EVIC has not worked in over 7 months. My concern is that I could be driving on a major interstate when my vehicle airbag deploys causing a crash. I contacted Chrysler customer service on 1-13-2025 and spoke to a representative. That person called me back on 1-14-2025 and stated that he referred my case #[XXX] , to a specialist who would contact me in 2-3 business days. As of 2-2-2025 I have not received any response from Chrysler customer service. I need assistance in correcting this safety issue. See attachments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

My 2013 Ram 1500 has had issues with the horn not working when the middle of the steering wheel is pushed but sounds when the key fob is used to lock doors. The EVIC control on the steering wheel would also not work. This started in 2018 where the problem was intermittent. This was part of recall R36 where the rubbing of the steering wheel harness on the retainer springs could cause an electrical short and or inadvertent air bag deployment. I took my vehicle to Bill Volz WestchesterDodge, Cortland Manor, NY for the recall on 10-19-15 with 18,205 miles. I feel the work wasn’t done properly because the problem reoccurred in less than 3 years and about 6,000 miles later. The horn and EVIC has not worked in over 7 months. My concern is that I could be driving on a major interstate when my vehicle airbag deploys causing a crash. I contacted Chrysler customer service on 1-13-2025 and spoke to a representative. That person called me back on 1-14-2025 and stated that he referred my case #[XXX] , to a specialist who would contact me in 2-3 business days. As of 2-2-2025 I have not received any response from Chrysler customer service. I need assistance in correcting this safety issue. See attachments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

My 2013 Ram 1500 has had issues with the horn not working when the middle of the steering wheel is pushed but sounds when the key fob is used to lock doors. The EVIC control on the steering wheel would also not work. This started in 2018 where the problem was intermittent. This was part of recall R36 where the rubbing of the steering wheel harness on the retainer springs could cause an electrical short and or inadvertent air bag deployment. I took my vehicle to Bill Volz WestchesterDodge, Cortland Manor, NY for the recall on 10-19-15 with 18,205 miles. I feel the work wasn’t done properly because the problem reoccurred in less than 3 years and about 6,000 miles later. The horn and EVIC has not worked in over 7 months. My concern is that I could be driving on a major interstate when my vehicle airbag deploys causing a crash. I contacted Chrysler customer service on 1-13-2025 and spoke to a representative. That person called me back on 1-14-2025 and stated that he referred my case #[XXX] , to a specialist who would contact me in 2-3 business days. As of 2-2-2025 I have not received any response from Chrysler customer service. I need assistance in correcting this safety issue. See attachments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

The electric power steering stopped working. The service power steering message appeared on the dash. Unable to turn the steering wheel without great difficulty.

STEERING

The electric power steering stopped working. The service power steering message appeared on the dash. Unable to turn the steering wheel without great difficulty.

STEERING

There has been a significant amount of complaints in regards to 2013 dodge ram 1500. Mechanics are aware that the manufacturer has been dodging these issues with allowing unsafe vehicles to be on the road. My power steering all of sudden went out while driving. This should be on recall and not at the consumers expense. Why should I pay for something not caused by myself? Big companies like Dodge/Ram could care less

STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 30 MPH, the steering wheel failed to respond as needed. The contact stated that the steering wheel with an exclamation and power steering warning light was illuminated. The contact attempted to pull over to the of the road however, the steering wheel failed to function. The contact had the vehicle towed to the residence. The vehicle was then taken to an independent mechanic where it was diagnosed with rack pinion and electrical power steering assist failure. The dealer was made aware of the failure; however, the vehicle was pending repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.

STEERING

WHILE DRIVING ON THE HIGHWAY OVERPASS MY STEERING WHEEL "LOCKED UP" ON ME AND I COULD NOT SAFELY STEER MY VEHICLE. i SHUT OFF THE VEHICLE AND WHEN I MOVED OFF AGAIN IT HAPPENED AGAIN. THIS WAS VERY FRIGHTENING AS I COULD HAVE EASILY DRIVEN OFF THE OVERPASS AS THE ROAD TURNED AND I HAD NO OTHER OPTION BUT TO PUT ON MY FLASHERS AND STOP IN THE MIDDLE OF THE HIGHWAY PUTTING MYSELF AND MY OCCUPANTS AND ANY OTHER DRIVERS IN THE AREA AT SERIOUS RISK. ITS MY UNDERSTANDING THAT THIS PROBLEM IS UNDER INVESTIGATION PRESENTLY AND THAT SOME RECALLS HAVE BEEN ISSUED HOWEVER THE WEBSITE RECALL LOOKUP IS NOT SHOWING UP FOR MY VEHICLE. MY VEHICLE IS CURRENLTY AT THE DODGE DEALERSHIP FOR OVER 1 MONTH WHERE THE PROBLEM WAS CONFIRMED TO BE A FAULTY POWER STEERING ASSEMBLY/RACK AND PINION. NO WARNING SIGNS EXISTED UNTIL AFTER THE STEERING WHEEL "LOCKED UP". AFTER WHICH THE STEERING DASH LIGHT CAME ON. THE VEHICLE IS IMMOBILE AND STILL AT THE DEALERSHIP.

STEERING:RACK AND PINION

The contact owns a 2013 Ram 1500. The contact stated that while his wife was driving 50 MPH, the service power steering warning light illuminated. The contact stated that his wife pulled over to the side of the road, stopped, and restarted the vehicle. The contact stated that the steering wheel seized twice after restarting the vehicle. The vehicle was restarted again, and the warning light was still illuminated. The local dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 135,000.

STEERING

While driving my truck the power steering completely went out and caused me to run off the road. Luckily no injuries and no damage to the truck. But if traffic would have been coming towards me it would have resulted in a crash most likely. Took the truck to a repair shop and told it need a complete steering system including rack and pinion and steering gears. I got online and seen where your dept is investigating this problem with other trucks.

STEERING

I bought this truck for my father and her was drinking it and fortunately he got home and then with no warning the electric power steering went out when he tried to go back out. No serious harm but he could have easily been in traffic seeing that he uses this truck to drive to his caner appointments.

STEERING

The contact owns a 2013 Ram 1500. The contact stated that while starting the vehicle, the contact noticed that the power steering warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering rack failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available The approximate failure mileage was 90,080.

STEERING

Power steering failure with no warning. Vehicle is currently with dealer. Dealer said the the electrical power steering unit failed. It is not a serviceable issue, it must be replaced.

ELECTRICAL SYSTEM

EPS light came on 12-31-24 and has happen before I just don’t remember the date the EPS comes and goes making it hard to drive

UNKNOWN OR OTHER

My 2013 Ram pick-up truck has the same problem as everyone else's the electric rack and pinion which it went out last year. I think I might have a blown head gasket. My truck is broke down infront of my home. I'm disabled I can't afford to get it fixed at the moment

STEERING

My 2013 Ram pick-up truck has the same problem as everyone else's the electric rack and pinion which it went out last year. I think I might have a blown head gasket. My truck is broke down infront of my home. I'm disabled I can't afford to get it fixed at the moment