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2010 PREVOST X3-45 Complaints and Recall Information

The 2010 PREVOST X3-45 has 0 complaints and 50 recalls filed with NHTSA. Owners most frequently report issues related to safety and operational defects covered by manufacturer recalls rather than informal complaints.

There are 50 recalls affecting various systems on this model. These recalls involve adaptive mobility equipment, wheels, speed control, electrical systems, fuel components, fire extinguishers, steering linkages, and more.

Recalls
  • Adaptive mobility equipment. Recall 10V117000 involves Ricon public use lifts on certain 2008-2010 models. The restraint belt may appear latched without fully engaging, risking occupant injury if the lift moves improperly. Prevost provides warning decals and a training DVD as a fix.
  • Wheel hardware. Recall 12V304000 affects 2 units with tag axle hub cap screws that may loosen, potentially causing wheel separation and loss of control. Prevost replaced the screws and did not notify owners by mail.
  • Accelerator pedal sensor. Recall 12V303000 covers about 400 coaches where the throttle position sensor may stay at idle, causing loss of throttle response and risk of stopping in traffic. Dealers replace the sensor free of charge.
  • Fire suppression system. Recall 12V309000 affects 98 vehicles with thermal detector wires possibly rubbing on brackets, which may cause false activation and unplanned stops. Dealers inspect and secure the detector wiring.
  • Throttle software. Recall 13V039000 includes 1,033 coaches with software errors fixing throttle signal at 1700 RPMs regardless of driver input, increasing crash risk. Dealers provide free corrections.
  • Battery cable rust. Recall 15V349000 involves 314 coaches with booster stud connections prone to rust and shorting, increasing fire risk. Dealers install protective covers or replace corroded cables.
  • Fuel line abrasion. Recall 15V122000 covers 455 vehicles where missing clips allow fuel lines to rub coolant hoses, risking leaks and fire. Dealers inspect, replace parts as needed, and secure fuel and coolant lines.
  • Seat belt damage. Recall 14V206000 covers 80 coaches with seat bases that rub and potentially damage seat belts, risking failure in crashes. Dealers inspect, replace damaged belts, and modify attachment points.
  • DC to DC converter. Recall 14V073000 affects 190 coaches where epoxy insulation on converters can conduct electricity after heat exposure, causing fire risk. Dealers replace affected converters.
  • Fire suppression wiring. Recall 15V348000 involves 452 coaches with wiring in the engine compartment heated enough to damage fire suppression system detectors, risking engine shutdowns. Dealers relocate wiring.
  • Wheelchair lift bridging device. Recall 24V523000 affects 2,653 vehicles with lifts that have too steep bridging devices, risking wheelchair instability and injury. Prevost replaces the bridging devices free of charge.
  • Alternator bearing and belt. Recall 22V221000 involves 6,342 coaches where an alternator bearing can seize and overheat, risking fire. Dealers replace alternator belts as a preventative measure.
  • Steering draglink. Recall 18V928000 covers 676 coaches where the draglink tube turnbuckle may fracture, causing steering loss and crash risk. Dealers replace the draglink at no cost.
  • Fire extinguisher malfunction. Recall 17V737000 affects 2,306 coaches with Kidde fire extinguishers that may clog or have parts detach, increasing injury risk in a fire. Owners are instructed to contact Kidde for replacements.
  • Fuel tank mounting. Recall 17V618000 involves 3,163 vehicles with fuel tank cradle gaps allowing bolts to loosen, risking tank separation and vehicle stalling. Dealers fix mounts free of charge.

Owners who face repeated repairs, unresolved recall issues, or safety system malfunctions related to this vehicle may have rights under their state’s lemon law. Contacting a qualified attorney or consumer protection specialist could help clarify those rights.

2010 PREVOST X3-45 Summary

2010

Model Year

0

Total Complaints

15

Total Recalls

18444

Vehicles Affected

Recalls

2010 PREVOST X3-45

2653 vehicles affected

24V523000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

Risk: An unstable wheelchair increases the risk of injury to lift occupants.

2010 PREVOST X3-45

6342 vehicles affected

22V221000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

Risk: An overheated alternator bearing can increase the risk of a fire.

2010 PREVOST X3-45

676 vehicles affected

18V928000

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.

Risk: A complete loss of steering would increase the risk of a crash.

2010 PREVOST X3-45

2306 vehicles affected

17V737000

EQUIPMENT

Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

2010 PREVOST X3-45

3163 vehicles affected

17V618000

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.

Risk: If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.

2010 PREVOST X3-45

455 vehicles affected

15V122000

FUEL SYSTEM, DIESEL

Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.

Risk: The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.

2010 PREVOST X3-45

314 vehicles affected

15V349000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Prevost Cars, Inc. (Prevost) is recalling certain model year 2006-2010 X3-45 coaches manufactured January 11, 2006, to April 12, 2010. The affected vehicles have booster stud connections that may rust. As they rust, the stud may weaken and break, allowing the power cable to ground against the vehicle frame.

Risk: If the power cable electrically shorts against the frame, there would be an increased risk of a fire.

2010 PREVOST X3-45

452 vehicles affected

15V348000

ELECTRICAL SYSTEM:WIRING

Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2014 X3-45, XLII-45, H3-41, and H3-45 coaches manufactured November 30, 2009, to August 12, 2014. In the affected vehicles, the wires for the Automatic Fire Suppression System (AFSS) Linear Thermal Detector (LTD) may be damaged by temperatures in the engine compartment.

Risk: The damaged wires may activate the AFSS and shutdown the engine, increasing the risk of a vehicle crash.

2010 PREVOST X3-45

190 vehicles affected

14V073000

ELECTRICAL SYSTEM

Prevost Cars Inc. (Prevost) is recalling certain model year 2008-2010 X3-45 Coaches equipped with Sure Power-brand DC to DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

2010 PREVOST X3-45

80 vehicles affected

14V206000

SEAT BELTS

Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2013 X3-45 and 2010-2014 H3-45 coaches manufactured May 1, 2010, through November 7, 2013, and equipped with Amaya Seats with a seat base that can be raised to accommodate wheel chairs. When the seat bases are raised and lowered they may rub against the seat belt and possibly cause damage to the seat belt.

Risk: A damaged seat belt may fail in the event of a crash, increasing the risk of injury to the seat occupant.

2010 PREVOST X3-45

1033 vehicles affected

13V039000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.

Risk: Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.

2010 PREVOST X3-45

2 vehicles affected

12V304000

WHEELS:LUGS/NUTS/BOLTS/STUDS

PREVOST IS RECALLING ONE MODEL YEAR 2010 X3-45 AND ONE MODEL YEAR 2010 MTH XLII-45E COACH. DUE TO IMPROPER HARDWARE, THE TAG AXLE HUB CAP SCREWS MAY LOOSEN, RESULTING IN WHEEL SEPARATION.

Risk: IF THIS OCCURS, THE DRIVER MAY LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, A WAYWARD WHEEL REPRESENTS A ROAD HAZARD TO OTHER ROAD USERS.

2010 PREVOST X3-45

98 vehicles affected

12V309000

EQUIPMENT

PREVOST IS RECALLING CERTAIN MODEL YEAR 2008-2010 H3-45, MODEL YEAR 2009-2010 X3-45, AND MODEL YEAR 2009 MTH XLII-45E VEHICLES, ALL EQUIPPED WITH VOLVO D13 ENGINES AND AN AUTOMATIC FIRE DETECTION AND SUPPRESSION SYSTEM (AFSS) . THE AFSS LINEAR THERMAL DETECTOR MAY COME IN CONTACT OR RUB AGAINST BRACKETS OR CLAMPS.

Risk: IF THIS OCCURS, THE AFSS MAY ACTIVATE WITH NO FIRE PRESENT AND THE STOP ENGINE FEATURE WILL BE ACTIVATED, BRINGING THE VEHICLE TO AN UNPLANNED STOP, INCREASING THE RISK OF A CRASH.

2010 PREVOST X3-45

400 vehicles affected

12V303000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

PREVOST IS RECALLING CERTAIN MODEL YEAR 2007-2011 H3-45 AND MODEL YEAR 2009-2011 X3-45 COACHES EQUIPPED WITH VOLVO D13 ENGINES. THE ACCELERATOR PEDAL THROTTLE POSITION SENSOR MAY BE INOPERATIVE DUE TO A PERMANENT IDLE SIGNAL.

Risk: IF THIS OCCURS, THE VEHICLE MAY STOP RESPONDING TO INPUT FROM THE ACCELERATOR PEDAL, AND THUS BECOME STOPPED IN TRAFFIC, INCREASING THE RISK OF A CRASH.

2010 PREVOST X3-45

280 vehicles affected

10V117000

EQUIPMENT ADAPTIVE/MOBILITY

PREVOST HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2008-2010 MOTOR COACHES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Complaints

No complaints found.