2011 PORSCHE PANAMERA Complaints and Recall Information

EXTERIOR LIGHTING:HEADLIGHTS

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

ELECTRICAL SYSTEM

Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2016 Panamera 4S and Panamera S, 2011-2016 Panamera, Panamera 4 and Panamera Turbo, 2012-2016 Panamera Turbo S and Panamera S E-Hybrid, 2013-2016 Panamera GTS, 2013 Panamera Platinum Edition and Panamera 4 Platinum Edition, 2014-2016 Panamera 4S Executive, Panamera Turbo Executive and Panamera Turbo S Executive, 2015 Panamera Diesel and 2016 Panamera 4 Edition, Panamera Edition and Panamera Turbo S Exclusive Series vehicles. Water may enter the A/C blower control unit, causing an electrical short circuit.

Risk: An electrical short increases the risk of fire.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

ENGINE

Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2012 Panamera S, Panamera 4S and Panamera Turbo vehicles, 2011-2012 Panamera and Panamera 4 vehicles, and 2011 Cayenne S and Cayenne Turbo vehicles. The affected vehicles have camshaft controllers that may come loose inside the engine, potentially resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

UNKNOWN OR OTHER

My 2011 Porsche Panamera 4 has water coming through the AC vents. I noticed that the passenger rugs are wet and possibly shorting out my electrical modules.

ELECTRICAL SYSTEM

My 2011 Porsche Panamera 4 has water coming through the AC vents. I noticed that the passenger rugs are wet and possibly shorting out my electrical modules.

ENGINE

I am reporting an issue with the AH08 recall (NHTSA Campaign 17V368) for my 2011 Porsche Panamera 4S. I experienced the failure on December 27, 2024, while driving on the highway. I scheduled repair at Porsche Greensboro (Foreign Cars Italia) for Dec 31, 2024, but they kept my vehicle for 33 days without completing any recall work. They then advised me to contact another dealer. I arranged to have the vehicle towed to Porsche Southpoint in Durham, NC, for a February 3, 2025 appointment. As of June 2025, none of the recall repairs have been performed, and the dealer is requesting $12,000 to disassemble the engine for damage stemming from the AH08 issue—work that should be covered under the recall. I have not received any response from the dealership despite repeated requests. I am requesting NHTSA’s assistance in enforcing compliance with the recall requirement and investigating this prolonged failure to perform mandatory safety repairs.

ENGINE

On [XXX], I experienced the failure associated with the AH08 recall while driving on the highway. I promptly scheduled an appointment at Porsche Greensboro (Foreign Cars Italia) for December 31, 2024, at 8:00 AM (Confirmation Code: [XXX]) to address recalls AH08, AKA7, AKB1, and ANB4. Despite keeping my vehicle for 30 days, Porsche Greensboro did not complete any of the recall services and ultimately informed me that they could not perform the work in a timely manner, advising me to contact another dealership. Following this, I scheduled an appointment at Porsche Southpoint for February 3, 2025, at 9:20 AM (Confirmation Code: [XXX]), and Porsche Greensboro arranged to have the vehicle towed there. However, as of today, Porsche Southpoint has not completed the recall repairs and is requesting $12,000 (50% upfront) for engine disassembly related to failures stemming from the AH08 recall. This is deeply concerning, as recall repairs should be addressed promptly and at no cost to the vehicle owner. To date, my vehicle has been out of service for nearly six months with no resolution. I respectfully request your immediate assistance to ensure that the recall repairs are completed without further delay or financial burden to me, in accordance with NHTSA and Porsche’s recall obligations. I have included correspondence with both Porsche Greensboro and Porsche Southpoint for your review. I appreciate your attention to this matter and look forward to a prompt and satisfactory resolution. I can be reached at [XXX] or [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

Due to a problem with my car engine, the car would not accelerate and would move slowly despite pressing on the pedal. The car screen indicated that it was PCM problem (the gas would not come up) and it was a reduced engine problem. The car not accelerating despite pressing the pedal can pose serious safety problems. I have not taken the car to a dealer to repair yet.

POWER TRAIN

Due to a problem with my car engine, the car would not accelerate and would move slowly despite pressing on the pedal. The car screen indicated that it was PCM problem (the gas would not come up) and it was a reduced engine problem. The car not accelerating despite pressing the pedal can pose serious safety problems. I have not taken the car to a dealer to repair yet.