POLESTAR POLESTAR 3

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.

Risk: A detached glass sunroof can become a road hazard, increasing the risk of a crash.

BACK OVER PREVENTION:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

ELECTRICAL SYSTEM:WIRING

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.

Risk: Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.

STRUCTURE:BODY:BUMPERS

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The hood wing front bumper may be missing bolts, allowing the bumper to detach.

Risk: A detached bumper can become a road hazard, increasing the risk of a crash.

FUEL/PROPULSION SYSTEM

Leased a new 2025 Polestar 3 and took delivery Dec 28, 2024. I expected some growing pains as it’s a new car model and relatively new brand, but have had to take it to the dealer and/or call support almost monthly. Most of the issues are resolved via resetting some system, but the major issue has been charging at home. Around March I had an issue where it wouldn’t charge at home and the car stayed with the dealer for 3 weeks (I had a loaner) to replace hardware. Now I’m seeing the same issue occurring which appears as: -Charger and car plug lights are correct (white on charger, green on car) -Car stays “Initializing” longer than normal -Either “Waiting” or “Error” appear onscreen and the car doesn’t charge I am stuck calling the dealer to solve this problem and in the meantime my car won’t charge (undriveable).

ENGINE

Leased a new 2025 Polestar 3 and took delivery Dec 28, 2024. I expected some growing pains as it’s a new car model and relatively new brand, but have had to take it to the dealer and/or call support almost monthly. Most of the issues are resolved via resetting some system, but the major issue has been charging at home. Around March I had an issue where it wouldn’t charge at home and the car stayed with the dealer for 3 weeks (I had a loaner) to replace hardware. Now I’m seeing the same issue occurring which appears as: -Charger and car plug lights are correct (white on charger, green on car) -Car stays “Initializing” longer than normal -Either “Waiting” or “Error” appear onscreen and the car doesn’t charge I am stuck calling the dealer to solve this problem and in the meantime my car won’t charge (undriveable).

ELECTRICAL SYSTEM

Leased a new 2025 Polestar 3 and took delivery Dec 28, 2024. I expected some growing pains as it’s a new car model and relatively new brand, but have had to take it to the dealer and/or call support almost monthly. Most of the issues are resolved via resetting some system, but the major issue has been charging at home. Around March I had an issue where it wouldn’t charge at home and the car stayed with the dealer for 3 weeks (I had a loaner) to replace hardware. Now I’m seeing the same issue occurring which appears as: -Charger and car plug lights are correct (white on charger, green on car) -Car stays “Initializing” longer than normal -Either “Waiting” or “Error” appear onscreen and the car doesn’t charge I am stuck calling the dealer to solve this problem and in the meantime my car won’t charge (undriveable).

VEHICLE SPEED CONTROL

I was parking, lifted my foot off the accelerator to slow my car down, and instead my car unexpectedly went into high acceleration (note: not user error, I took my foot OFF the pedal). My car hit head-on into another car, then I steered the car sideways, and finally was able to get the car to stop by pumping the breaks several times.

ELECTRICAL SYSTEM

Car does not AC charge

ELECTRICAL SYSTEM

Charging on AC power failed. Needed to replace GHCA at dealer, and happened two more times, so 3 trips to the dealer to get a new charging component. Lack of charge left us stranded.

ELECTRICAL SYSTEM

Vehicle has had onboard charger failure twice

ELECTRICAL SYSTEM

AC Charging Fail. Unable to use home charger to charge car even after polestar took car in to replace OBC.

ELECTRICAL SYSTEM

Vehicle stopped charging on level 2 alternating current chargers