2024 POLESTAR POLESTAR 2

SERVICE BRAKES

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Risk: A loss of brake function increases the risk of a crash.

BACK OVER PREVENTION:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.

Risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.

VISIBILITY/WIPER

Intermittent issue where the rear view backup camera does not appear on screen. I receive a message of "camera temporarily unavailable." Even when shifting to another gear then back to Reverse, the camera will still not work and the same message will appear. I have the latest software update that was supposed to address this already-recalled issue (verison 3.6.4).

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Rear view camera suddenly stopped working. The same problem happened 3 weeks back and Polestat sent a software update that is supposed to fix the issue. Read view camera worked for sometime, but again it is not working. In fact, no camera is working in this vehicle.

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

The manafactuer distributed a software update to correct issues regarding reverse camera settings. This update has not corrected the issue in my polestar and, in fact, has caused many other disturbances forcing me to seek service at a the closest dealership. When reversing, it will activate the emergency stop function, which has caused much anxiety and stress because not only are the parking sensors nonfunctional, but the thought of the emergency breaks being activated without threat or my regard again is distressing and misleading.

BACK OVER PREVENTION: WARNINGS

The manafactuer distributed a software update to correct issues regarding reverse camera settings. This update has not corrected the issue in my polestar and, in fact, has caused many other disturbances forcing me to seek service at a the closest dealership. When reversing, it will activate the emergency stop function, which has caused much anxiety and stress because not only are the parking sensors nonfunctional, but the thought of the emergency breaks being activated without threat or my regard again is distressing and misleading.

VISIBILITY:REARVIEW MIRRORS/DEVICES

the mirrors on the car sometimes dont tilt back up when chnaging gears from reverse to drive , leading to limited visibility

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

360 degree view and backup camera stutters/not available after starting vehicle. Occurred after recall software update that was supposed to address this.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera starts flashing black while backing up and sometimes doesn't turn on while backing up

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Back up camera repeatedly blanks out. Sometimes will not start. Sometimes stops working in the middle of when I'm backing up. Also Rear auto braking is too sensitive and will often slam the emergency brakes for no reason.

BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

Back up camera repeatedly blanks out. Sometimes will not start. Sometimes stops working in the middle of when I'm backing up. Also Rear auto braking is too sensitive and will often slam the emergency brakes for no reason.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup and 360 camera fails intermittently

LANE DEPARTURE: BLIND SPOT DETECTION

The rear camera does not always engage when the car is put into reverse. The car was just recalled for it, of which I just received a notice and the update (3.6.4), and it has not fixed the issue; it has only gotten worse.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The rear camera does not always engage when the car is put into reverse. The car was just recalled for it, of which I just received a notice and the update (3.6.4), and it has not fixed the issue; it has only gotten worse.

BACK OVER PREVENTION: WARNINGS

I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.

POWER TRAIN

I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.

ELECTRICAL SYSTEM

I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Back up camera does not always work. Says "camera not available" even after the most recent software update.

UNKNOWN OR OTHER

Backup camera will periodically go blank and not work. The camera will also sometimes switch to 360 camera mode unpredictably. Polestar does have a documented recall for this camera not functioning correctly. A fix for the issue doesn't seem like it's coming soon.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera regularly fails to respond in time when powering on the car. Sometimes takes numerous times to enter in and out of reverse. Sometimes the rear view backup camera reverts to overhead 360 camera view without intervention, making it difficult to see in the rear. Polestar has made updates to the software via OTA updates that have tried to address this by reducing memory use during car boot up, but it’s very clear that the head units in polestar 2s up until at least my model year MY24 are severely underpowered and unable to properly switch contexts in an appropriate amount of time. As a result of this the rear cross traffic alert is also frequently delayed and therefore essentially useless as a feature. And finally I’ve also had numerous false auto braking on slanted surfaces, jolting myself and other passengers in the vehicle unexpectedly.