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2023 POLESTAR POLESTAR 2

View all complaints and recalls for this specific model year.

2023 POLESTAR POLESTAR 2 Summary

2023

Model Year

77

Total Complaints

3

Total Recalls

53644

Vehicles Affected

Recalls

2023 POLESTAR POLESTAR 2

27816 vehicles affected

25V280000

BACK OVER PREVENTION:SOFTWARE

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

2023 POLESTAR POLESTAR 2

25825 vehicles affected

24V477000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

2023 POLESTAR POLESTAR 2

3 vehicles affected

23V476000

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.

Risk: The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

Complaints

2023 POLESTAR POLESTAR 2

ID: 2128484

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear view camera does not always work when putting the car into reverse and gives a "Camera Unavailable" error. My car is on the latest software revision which was supposed to resolve this, but it is still occuring. With the very small rear window, having a 100% working rear camera is imperative.

2023 POLESTAR POLESTAR 2

ID: 2123429

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The reserve camera shows unavailable after the recall software update. My car is on 3.6.4 and camera unavailable happened twice in one day.

2023 POLESTAR POLESTAR 2

ID: 2121929

UNKNOWN OR OTHER

A recall was issued April 25 because the rear camera fails. It is supposed to be addressed by OTA software update. I have NOT received an update, and I've been unable to get an appt to have it installed by Service. It's been 4 months, and I'm told there are no appts for several more months. This seems very dangerous...

2023 POLESTAR POLESTAR 2

ID: 2116113

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera becomes unavailable. This is after the latest update supposedly to fix the issue.

2023 POLESTAR POLESTAR 2

ID: 2115956

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

When reversing, the backup camera often displays "Camera is temporarily unavailable". This prevents me from safely backing up because there is poor visibility directly through the back window. This can easily be reproduced and replicated on any Polestar 2, and happens most frequently on startup of vehicle and backing up. This was already the subject of a recall that Polestar offered a software update for. However, despite the software update, it continues to happen regularly. I an updated to software version 3.6.4 and still get this problem.

2023 POLESTAR POLESTAR 2

ID: 2115936

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera consistently fails to initialize when putting the car in reverse.

2023 POLESTAR POLESTAR 2

ID: 2115676

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Specifically related to the two items checked above as the rear camera failing to come on when the vehicle is put into reverse software 3.6.4 was supposed to correct this issue, but it has since come back.

2023 POLESTAR POLESTAR 2

ID: 2115466

VISIBILITY/WIPER

NHTSA Recall No. 25V-280 concerning rear camera. I have been getting the "camera is temporarily unavailable" display occasionally since late last year (2024). I had no problem with the rear camera before that. I received the above recall notice and took the car into the shop on Jul 7, 2025 for the software upgrade from 3.3.16 to 3.6.4. Since then, I am still getting "camera is temporarily unavailable" displays occasionally. The problem was not solved with this software upgrade.

2023 POLESTAR POLESTAR 2

ID: 2113364

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Reversing camera still says "Camera is temporarily unavailable" intermittently even after the recent recall software fix.

2023 POLESTAR POLESTAR 2

ID: 2111572

UNKNOWN OR OTHER

Safety cameras continue to not work. It was recalled recently and they sent an OTA software fix, but it only fixed the problem for a few days. The camera, especially rear camera, never goes on. It is always needed to stop and try again or start tapping the screen to make it reload. I've complained many times to Polestar about the problem but they keep failing to address it. It's a big safety hazard as you never know when it's gong to just cut off mid-driving. Some times the whole infotainment system will just not work for like 20 minutes. Its one glitch after another.

2023 POLESTAR POLESTAR 2

ID: 2110070

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

I updated my car to software 3.6.4 in order to resolve an issue where the backup camera fails to display. Despite completing the update, the camera showed the same error message this morning and failed to display at all as I backed out of my garage. This is a serious safety issue and I need it to be fixed.

2023 POLESTAR POLESTAR 2

ID: 2109147

ELECTRICAL SYSTEM

Infotainment system crashing post most recent software update causing main dashboard to stop showing information and make critical information difficult to see because of washed out background. Malfunctioning Components: Infotainment system. Available for inspection. Safety Risk: Difficulty seeing speed, unable to see warnings Dealer: No Inspection: No Warnings: No

2023 POLESTAR POLESTAR 2

ID: 2109146

EXTERIOR LIGHTING

Infotainment system crashing post most recent software update causing main dashboard to stop showing information and make critical information difficult to see because of washed out background. Malfunctioning Components: Infotainment system. Available for inspection. Safety Risk: Difficulty seeing speed, unable to see warnings Dealer: No Inspection: No Warnings: No

2023 POLESTAR POLESTAR 2

ID: 2109145

VEHICLE SPEED CONTROL

Infotainment system crashing post most recent software update causing main dashboard to stop showing information and make critical information difficult to see because of washed out background. Malfunctioning Components: Infotainment system. Available for inspection. Safety Risk: Difficulty seeing speed, unable to see warnings Dealer: No Inspection: No Warnings: No

2023 POLESTAR POLESTAR 2

ID: 2109144

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle stopped playing interior sounds, including indicator “clicks”; alerts like collision avoidance, parking collision warning, etc; as well as radio. A hard reset of the infotainment system was required to restore functionality. The issue continued through multiple times “turning the vehicle off” and starting again. Malfunctioning Component: Infotainment system. Available for inspection. Safety Risk: No advanced audio warning indicators that emergency action may be taken. Reproduced by dealer: No Inspected: No Warnings: No

2023 POLESTAR POLESTAR 2

ID: 2109143

EXTERIOR LIGHTING

The vehicle stopped playing interior sounds, including indicator “clicks”; alerts like collision avoidance, parking collision warning, etc; as well as radio. A hard reset of the infotainment system was required to restore functionality. The issue continued through multiple times “turning the vehicle off” and starting again. Malfunctioning Component: Infotainment system. Available for inspection. Safety Risk: No advanced audio warning indicators that emergency action may be taken. Reproduced by dealer: No Inspected: No Warnings: No

2023 POLESTAR POLESTAR 2

ID: 2109142

UNKNOWN OR OTHER

The vehicle stopped playing interior sounds, including indicator “clicks”; alerts like collision avoidance, parking collision warning, etc; as well as radio. A hard reset of the infotainment system was required to restore functionality. The issue continued through multiple times “turning the vehicle off” and starting again. Malfunctioning Component: Infotainment system. Available for inspection. Safety Risk: No advanced audio warning indicators that emergency action may be taken. Reproduced by dealer: No Inspected: No Warnings: No

2023 POLESTAR POLESTAR 2

ID: 2108993

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera continues to have issues even after the previous update which was supposed to fix it. It has improved with the new update but has given the "camera is unavailable" message twice now, July 6, 2025 and july 12, 2025.

2023 POLESTAR POLESTAR 2

ID: 2108936

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

After the most recent OTA software update to v3.6.4, I am still experiencing the back up camera not available error message. I have no visual aid of the blind spots behind vehicle, to assist with manually looking out the rear window.

2023 POLESTAR POLESTAR 2

ID: 2108904

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear view camera displays a message of “camera is temporarily unavailable” when shifting into reverse to view the rear camera. This issue was NOT alleviated with the most recent update

2023 POLESTAR POLESTAR 2

ID: 2108798

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera display fails with “Camera Unavailable” notification most days. When the display does work, it flickers, resets, freezes. This also interferes with park-assist display. Sometimes even forward and/or 360 view freezes as well. OTA software 3.6.4 installed in early June DID NOT did not improve or resolve this issue.

2023 POLESTAR POLESTAR 2

ID: 2108765

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

When backing up I have experienced issues with the backup camera saying unavailable. This is after receiving the latest OTA update intended to fix the issue (3.6.4)

2023 POLESTAR POLESTAR 2

ID: 2108752

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Rear view camera intermittently displays “camera is temporarily unavailable” message when backing up. Vehicle doesn’t have the best rear view visibility through the window, so I rely on the rear view camera more than in other vehicles. This is still occurring after installing the 3.6.4 update, which I’m told was supposed to address this issue.

2023 POLESTAR POLESTAR 2

ID: 2108700

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear camera fails semi-regularly. It is unpredictable when it will occur. This might happen as soon as the car starts—to reverse out of a parking spot—or it might occur after driving for a while. It will also sometimes fail despite the other cameras working (front camera, 360 cameras). Sometimes, cycling through the cameras will fix the issue—if rear fails, put the car in park, cycle to front camera, 360 camera, front camera, 360 camera, and then rear camera—and this might resolve it. Sometimes exiting the car and re-entering it (basically, turning it off and on) will reset the camera. Sometimes rebooting the console will work (hold the reset button for 30 seconds and wait for the center console to reboot). But many times, nothing will work. Simply turning the car off for a few hours will be the only thing that resolves the issue. My car has had the update that was supposed to resolve the issue but the issue persists. I think the frequency has gone down but it still occurs semi-regularly. I would conservatively estimate that it occurs at least 1-3 times a month. It is also not unusual for the center console to simply stop working. That is, no function works: radio, bluetooth, navigation, any of the cameras. The center console just crashes on boot and is not recoverable—30 second reset does nothing—until the car is turned off a left for a bit. The last time this happened was 7/10/2025. I would say this occurs less frequently than the rear camera failure but I would estimate a few times a year? Three times this year (2025) so far. I don't know if these two issues are related but, if I were to speculate, there's a problem with the OS running the console.

2023 POLESTAR POLESTAR 2

ID: 2108620

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear backup camera is still flaky and often will stop working or have a large and noticeable lag when backing up. This has not been fixed by the recent 3.6.4 software update as promised. It is available for inspection. If I am already in the middle of backing up and the camera goes out, I may hit someone that comes behind me quickly. No No None

2023 POLESTAR POLESTAR 2

ID: 2108618

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

After software 3.6.4 released by Polestar, my rear camera has issues populating the drivers side and rear camera. The rear-view camera display has issues during a backing. Failure to display the rear-view image will reduce my visibility in a backing event, increasing the risk of a crash.

2023 POLESTAR POLESTAR 2

ID: 2108583

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

When go into reverse, the rear backup camera is unavailable. It pops up a message that it is temporarily unavailable, but the rear camera image does not appear during the time I am in reverse. Sometimes the view switches to the 360 view instead. This problem does not happen every time. Polestar software update version 3.6.4 is suppose to fix this issue, but the problem still remains.

2023 POLESTAR POLESTAR 2

ID: 2108514

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear parking camera occasionally fails and says "Camera Temporarily Unavailable" when backing. Polestar pushed out a software update (3.6.4) that was supposed to resolve the problem. It honestly seems worse and more frequent now. The Polestar's design has a limited rear window so as a driver I am more dependent on the backing camera.

2023 POLESTAR POLESTAR 2

ID: 2108507

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Multiple times following the latest recall for backup camera issues I have experienced the “camera not available” error when backing up that renders the backup camera useless.

2023 POLESTAR POLESTAR 2

ID: 2108491

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Even with latest software update (3.6.4) I continue to get rear backup camera unavailable errors

2023 POLESTAR POLESTAR 2

ID: 2108450

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Rear camera does not come up about half the time even on newest update when reversing

2023 POLESTAR POLESTAR 2

ID: 2108407

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The software update to fix recall issue of 'rear visibility' did not work and the problem continues in which the back up camera is not activated by putting the car in reverse gear.

2023 POLESTAR POLESTAR 2

ID: 2107950

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

My Polestar received the software 3.6.4 from Polestar for the rear camera issue recall. However, the rear camera is failing to display and I am receiving “camera is temporary unavailable.

2023 POLESTAR POLESTAR 2

ID: 2107337

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

THe back up camera does not function properly about 50% of the time. I will get a blank screen with Camera not available. This has been getting worse with each update sent out by Polestar.

2023 POLESTAR POLESTAR 2

ID: 2107178

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Rear view camera failed to initialize. Since the 3.6.4 software update (rear-view camera recall) I have had multiple instances where the rear-view camera has either entirely failed to start, given me the "Camera Unavailable" message, or started in a stuttering/flickering unusable state.

2023 POLESTAR POLESTAR 2

ID: 2106686

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Periodically, at random, the backup and 360 degree camera will not engage. The camera icon on the main display will illuminate to indicate that it is on but the display will not show the camera feed. Vehicle software had been updated to P2 3.6.4

2023 POLESTAR POLESTAR 2

ID: 2106551

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Polestar's fix to the last recall for broken rearview camera did not work.

2023 POLESTAR POLESTAR 2

ID: 2106550

LANE DEPARTURE: ASSIST

ACC is fine, but Pilot Assist's lane cornering cannot be trusted to stay within the lines. Oftentimes, it believes it's got everything under control (the Pilot Assist icon stays yellow) but the Lane Keeping Aid icon lights up. It's like there are two separate systems that don't talk to each other: LKA says, "You're over the line," but Pilot Assist says, "No, everything is okay." Most egregiously, when Pilot Assist knows it doesn't have everything under control, there's no audible alert. The Pilot Assist light just turns off silently, which is extremely dangerous.

2023 POLESTAR POLESTAR 2

ID: 2106359

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Recently received a recall notice for the rear backup camera unavailable error. I updated software to version 3.6.4 because that is what was pushed Over-the-air to my car. This software version did not resolve the issue. After submitting a support request through Polestar's mobile app, I received instructions on how to shut off the car so it goes into a deeper sleep. This helped for a couple days, but the rear camera will still occasionally be unavailable, or it will sort of freeze the image and be very laggy. Needless to say, the software update did not resolve the recall on my VIN.

2023 POLESTAR POLESTAR 2

ID: 2105620

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

My car was subject to RP1056 (NHTSA Recall No. 25V-280). The reason for the recall was an error in the Parking Assist Camera in reverse. The camera would either not default to the rearview camera image, or it would display a "Camera is temporarily unavailable" message rather than showing the rearview camera image. An over the air software update (P3.6.3) was issued to attempt to address the error. The software update was installed on my car, but the problem is now more frequent and severe. The camera still displays the "Camera is temporarily unavailable" message. Additionally, the camera will now completely freeze and the IHU will also freeze and become completely unresponsive. During this time, the camera is not available, until it crashes and restarts.

2023 POLESTAR POLESTAR 2

ID: 2105386

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear camera does not always engage when the car is put into reverse. The car was just recalled for it, of which I just received a notice and the update (3.6.4), and it has not fixed the issue; it has only gotten worse.

2023 POLESTAR POLESTAR 2

ID: 2105351

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rearview camera failed to turn on and wouldn't turn on at all during the process of reversing out of the home garage. It is available for inspection and has been inspected previously. I could not see the pillars in my garage or anyone else/other cars if they were to appear behind me. The problem regularly occurs with my vehicle after multiple updates and was confirmed by the dealer. The manufacturer has inspected the car and its components, and an update has been issued to address the problem; however, the issue persists. No warning messages or symptoms, sometimes the camera turns on, and sometimes it doesn't. I would safely say that it happens every other time the rearview/surround camera is activated.

2023 POLESTAR POLESTAR 2

ID: 2105305

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

After the update to the Polestar 2's software to version 3.6.4, which was released to fix the rear camera not working when in reverse, the rear camera still will not work on occasion. The vehicle has not been inspected, but can be if needed. There were no errors or warnings aside from the "Camera is temporarily unavailable" message on the main screen. The camera will likely work if the car is taken out of and put back in to reverse. Previous recall notice: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 POLESTAR POLESTAR 2

ID: 2105233

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

When I put the car in reverse and begin to back up, roughly 20% of the time, the backup camera does not work. Sometimes it blinks on and off. Often, it shows a "Camera temporarily unavailable" message. This prevents me from being able to adequately see cars passing behind me. I was notified of a recent recall for this issue. Polestar notified me of a software update to fix this issue. I have updated the car using the software update, and the issue remains.

2023 POLESTAR POLESTAR 2

ID: 2104585

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Reverse Backup Camera is failing. Rear Backup camera is worse with the latest recall (ID: 11669313) fix announced June 25 2025. My car has been updated with the software that was suppose to fix the issue (version 3.6.4) but the recall issue happens more frequently now. The symptoms are the same: When first driving the car, if I put it into reverse, I either immediately get a “Camera Temporarily Not Available” warning or more often the rear camera comes on and then a few seconds later while backing up the camera turns off with the same error and does not automatically comeback on. Sometimes however will while backing up it may sometimes switch to 360 view which is not suppose to happen while in reverse. When the camera does this, I can manually toggle the camera back on/off via the cars user interface and it will display OK and may or may not turn off again with the error message. Car has been in the shop twice before for this issue this past year because the recall issue and each time newer software, at Polestar’s insistence, was installed. Their service center was also able to reproduce. The latest update v3.6.4 was installed over the air and was suppose to ‘finally’ fix it but it did not.

2023 POLESTAR POLESTAR 2

ID: 2104583

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

After OTA update 3.6.4, I am still seeing a "camera not available" error when putting my car into reverse. The backup camera does not appear, so I only have my mirrors and windows available to see behind me. Update 3.6.4 was supposed to fix this issue, but I still occasionally get the error when I put my car into reverse. The error was not confirmed by a dealer, manufacturer, police, or insurance representatives due to me just receiving the OTA update this past week.

2023 POLESTAR POLESTAR 2

ID: 2104517

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Software update received from recall did not fix issue with backup camera. Still receive "Camera is temporarily unavailable" message about 50% of time.

2023 POLESTAR POLESTAR 2

ID: 2104459

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

When starting the car and reversing the display for the reversing camera that shows on the center console occasionally freezes and errors out. This happens about 1 in 4 times. This makes reversing hazardous when it happens as the camera is necessary to see all angles of the car as mirrors are not sufficient for full sight.

2023 POLESTAR POLESTAR 2

ID: 2104458

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Most recent recall has not resolved the issue of backup camera failing to operate properly. Often, the camera says”unavailable “ as the uploaded pictures show. Other times, the camera image freezes and turns off , causing a safety hazard for reversing. The open recall states that the software update will fix this. My software has been updated and these issues still persist.

2023 POLESTAR POLESTAR 2

ID: 2104448

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Back up camera routinely doesn’t work. Displays a message saying it’s temporarily unavailable. I’m running the latest software that was supposed to fix this, 3.6.4

2023 POLESTAR POLESTAR 2

ID: 2104434

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

They claimed to fix the rear camera issue with a recent recall fix but it is still a problem. I regularly get a 'camera not available' message when I put my car in reverse.

2023 POLESTAR POLESTAR 2

ID: 2104432

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera continues to have random issues. Sometimes message pops up saying camera not available while in reverse.

2023 POLESTAR POLESTAR 2

ID: 2104429

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

My Polestar 2's rear camera consistently malfunctions, either displaying a glitchy image or a 'rear camera unavailable' message. This issue occurs multiple times a week, significantly reducing rear visibility and creating an increased safety risk, especially when backing up or maneuvering in traffic. This defect presents a serious hazard and requires a reliable resolution

2023 POLESTAR POLESTAR 2

ID: 2104428

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

When shifting the vehicle into reverse the rear view camera fails to activate.

2023 POLESTAR POLESTAR 2

ID: 2104426

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera either lags or shows camera not available when driving car shortly after starting

2023 POLESTAR POLESTAR 2

ID: 2104393

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

When placed into reverse, backup camera fails to initialize. Displays message "Camera is temporarily unavailable". System software is 3.6.4

2023 POLESTAR POLESTAR 2

ID: 2104339

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The reverse camera fails when backing up very frequently with the words "camera is temporarily unavailable". This is the same issue as NHTSA Recall No. 25v-280 but the recall work has already been done on my vehicle (I am already on software 3.6.4). I have had the updated software for only a few days and already had this failure at least three times. How was this allowed to be considered fixed? This is the second time polestar and the NHTSA have failed to do anything substantial about this issue and it has been an issue for multiple years. Please get your shit together.

2023 POLESTAR POLESTAR 2

ID: 2104272

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

I was notified of NHTSA RECALL 24V-280 - RP1056 of my vehicle. Polestar said this issue was fixed by going to software 3.6.3. My Car skipped this update and went straight to 3.6.4 which is past that release. But the same issue is present and works no better. I still get frequent messages in the console saying "camera is temporarily unavailable"

2023 POLESTAR POLESTAR 2

ID: 2104008

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The contact owns a 2023 Polestar Polestar2. The contact stated while reversing, the message "Camera Not Available" was displayed and the rearview camera image failed to display an image. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 25V280000 (Back Over Prevention), but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

2023 POLESTAR POLESTAR 2

ID: 2103493

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The parking assist camera reports an error when trying to reverse. I have already received a recall notice (25V-280) and had the software updated at the dealer to v3.6.4. However, I still get an error that the "Camera is temporarily unavailable" when putting the car in reverse. This error does not happen every time, but it typically occurs when I put the car in reverse immediately after getting in the car (ex. when getting into the car to back out of my garage).

2023 POLESTAR POLESTAR 2

ID: 2103128

ELECTRICAL SYSTEM

The vehicle refuses to acknowledge the keys to the vehicle and refuses to shift to D or N. This is happened to my vehicle multiple times. The dealership from Polestar Austin refuses to repair the issue.

2023 POLESTAR POLESTAR 2

ID: 2103127

ENGINE

The vehicle refuses to acknowledge the keys to the vehicle and refuses to shift to D or N. This is happened to my vehicle multiple times. The dealership from Polestar Austin refuses to repair the issue.

2023 POLESTAR POLESTAR 2

ID: 2103004

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

I'm the original owner and curenthly the ODO reading is 25316 I have multiple ''Camera temporarily unavailable'' messages for back up camera on all previous software but I was ingnoring them and not fill up any complain to NHSA and on the last software update 3.6.4 that suppose to fix this is happening almost evrytime time. Not sure how long would take them to fix the issues.I belive is even a safety recall for this Software update but is not working.(a least in my car).

2023 POLESTAR POLESTAR 2

ID: 2102890

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Rearview camera consistently fails, and will show "camera temporarily unavailable" despite the over-the-air update to software versions 3.6.4

2023 POLESTAR POLESTAR 2

ID: 2102220

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

I have received the latest OTA update (3.6.4) and I am still having rear camera issues. I believe that the CPU unit on these cars are faulty as I see many in online forums reporting the same.

2023 POLESTAR POLESTAR 2

ID: 2102186

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera will say “camera temporarily unavailable.” Manufacturer says it’s working on a fix.

2023 POLESTAR POLESTAR 2

ID: 2102158

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

After getting the update to fix the rear camera not being available, I still got the message stating camera is temporarily unavailable while I was backing out of the driveway.

2023 POLESTAR POLESTAR 2

ID: 2102131

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Rear camera continues to stop working while reversing the vehicle. Latest software has been installed (3.6.4). This problem happens frequently, and makes parking and maneuvering dangerous.

2023 POLESTAR POLESTAR 2

ID: 2102118

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

I have a Polestar 2 and it has been recalled for an over the air update to correct backup camera failing to activate. The current software version for the computer in the car is 3.6.4. I am writing to notify your agency that the issue is uncorrected despite this “patch” or over the air update and that the rear backup camera still does not activate when switching in to reverse. This is a safety problem because the car has bad visibility when using mirrors and much of the rear of the car can not be viewed with mirrors.

2023 POLESTAR POLESTAR 2

ID: 2096540

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera says camera not available and does not work ~50% of the time while trying to back up.

2023 POLESTAR POLESTAR 2

ID: 2071449

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Rear backup camera has consistently failed to initialize since I purchased the vehicle in September 2023. Infotainment system states: “Camera is temporarily unavailable”

2023 POLESTAR POLESTAR 2

ID: 2071436

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The backup camera some times does not work for a minute when the car first starts up.

2023 POLESTAR POLESTAR 2

ID: 2071396

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Almost everyday I back out of my driveway and the backup camera either doesn't start at all (it says 'temporarily unavailable' - but oddly seems to work a few minutes later). Or it flickers so badly and slowly between an overhead view and backup that its hard to see. This has caused multiple near misses. The rear window is nearly useless so I can't even overcome this there was already one recall on this system and it actually made the number of times the camera goes unavailable worse, not better.

2023 POLESTAR POLESTAR 2

ID: 2070437

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

- Every time I back up within ~30-60 seconds of getting in the car, the backup camera turns off and switches to a screen that says "Camera unavailable". This is a major safety issue and has led to some close calls while backing up. Someone could have been hit. - This is an extremely common issue that most Polestar 2 owners have (at least for <=2023 models), the service center has been unable to do anything. - This has been happening since I got the car in January 2022

2023 POLESTAR POLESTAR 2

ID: 2066404

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear camera freezes or doesn’t work at all.

2023 POLESTAR POLESTAR 2

ID: 2066311

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The car consistently has issues with the rear view camera failing when reversing with a warning stating "Camera is Temporarily Unavailable." When backing up the camera sometimes stutters, making it impossible to notice a person or object until it's too late and then it fails completely to a black screen and presents a warning that the camera is unavailable. This is an example incident that has occured every day this week, when backing out of our driveway the camera will take almost a minute to turn on as the infotainment system boots up although the car is already in reverse. As you reverse, it stutters for a few seconds before failing completely. The rear collision warning will kick and slam on the brakes as we almost backed into traffic while the camera was blacked out. The issue is further exacerbated because the design of the car is based on leveraging the rear view camera and has limited visibility if trying to back up using the rear window. The car also lowers the side view mirrors when reversing and when the camera fails, the sideview mirrors remain dipped. Usually don't notice until we get on the highway and try to change lanes and realize we can't check if there's a car in our blind spot and need to readjust the mirrors while trying to drive on Atlanta highways. We have complained multiple times and Polestar keeps insisting they have fixed it with the latest software update but nothing has changed. They have utilized insufficient hardware power for critical safety systems. We have multiple complaints recorded with Dyer and Dyer Volvo to address the issue with no resolution. This has been occurring since the car was new.

2023 POLESTAR POLESTAR 2

ID: 2066185

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

When first starting the vehicle the camera routinely does not work and gives an error message "Camera is temporarily unavailable". This typically happens in the first minute or two. I have brought up this issue with the service center and they confirmed all software updates had been performed. Due to the design of the vehicle it's very hard to see out of the back so the camera is very important. The issue occurred today, 2/18/25, so I am entering that date although it has happened the entire time I have owned the vehicle (Late October 2023). Current mileage is approximately 21,000 miles.