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2011 PIERCE IMPEL Complaints and Recall Information

The 2011 PIERCE IMPEL has 0 complaints and 9 recalls filed with NHTSA. Owners most frequently report issues related to structure, electrical systems, and suspension components based on recall data.

There are nine recalls affecting various systems of the 2011 PIERCE IMPEL. These recalls involve body door components, engine and engine cooling, electronic stability control, exterior lighting and electrical systems, suspension, aerial device controls, and structural brackets.

    Recalls
  • Door latch defect. NHTSA recall 11V551000 affects 59 vehicles due to SCBA compartment door latches that may open accidentally in motion. This can cause SCBA cylinders to fall out, increasing crash risk. Dealers will install a reinforcement plate free of charge.
  • Engine exhaust clamp failure. Recall 11V422000 affects 18 vehicles with Cummins diesel engines. V-band clamp T-bolts can fracture, causing disconnection of exhaust sections and potential fire risk. Repairs will be done by authorized Cummins dealers at no cost.
  • ESC module malfunction. Recall 11V527000 impacts 724 vehicles equipped with Meritor Wabco ESC modules. Adverse road conditions may trigger improper brake application causing vehicle deviation. The control module will be replaced free of charge.
  • Door handle spring weakness. Recall 13V214000 covers 2006 vehicles due to springs in door handles lacking sufficient stiffness. Doors may open in a crash increasing injury risk. Dealers will replace springs at no cost.
  • Trailer turn signal wiring defect. Recall 13V518000 affects 349 vehicles where trailer stop signals override turn signals causing no indication for turns. Dealers will install new wiring harnesses free of charge.
  • Front lower control arm fracture. Recall 14V660000 involves 135 vehicles with TAK-4 front independent suspensions. Lower control arms may crack causing wheel separation risk. Inspections and replacements are performed free by dealers.
  • Aerial control software issue. Recall 19V022000 on 994 vehicles addresses unexpected aerial device rotation when extending ladders, risking collisions. Dealers will reprogram the control module at no charge.
  • Aerial device bracket detachment. Recall 18V463000 affects 17 vehicles where limited retraction brackets on aerial devices may detach and fall, posing strike hazards. Additional mounting hardware will be installed free of charge.

Owners facing repeated repairs or unresolved recall repairs on any of these safety-related defects may want to explore their rights under state lemon laws. Consulting a qualified attorney is advisable for those dealing with ongoing issues.

2011 PIERCE IMPEL Summary

2011

Model Year

0

Total Complaints

8

Total Recalls

4302

Vehicles Affected

Recalls

2011 PIERCE IMPEL

994 vehicles affected

19V022000

ELECTRICAL SYSTEM:SOFTWARE

Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Risk: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

2011 PIERCE IMPEL

17 vehicles affected

18V463000

STRUCTURE

Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

Risk: If the bracket falls, it could strike a person below.

2011 PIERCE IMPEL

135 vehicles affected

14V660000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.

Risk: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.

2011 PIERCE IMPEL

349 vehicles affected

13V518000

ELECTRICAL SYSTEM

Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.

Risk: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.

2011 PIERCE IMPEL

2006 vehicles affected

13V214000

STRUCTURE:BODY:DOOR

Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."

Risk: In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.

2011 PIERCE IMPEL

724 vehicles affected

11V527000

ELECTRONIC STABILITY CONTROL (ESC)

PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Risk: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

2011 PIERCE IMPEL

18 vehicles affected

11V422000

ENGINE AND ENGINE COOLING

PIERCE IS RECALLING CERTAIN MODEL YEAR 2011 ARROW XT, CUSTOM CONTENDER, DASH CF, IMPEL, SABER, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM JANUARY 24, 2011, THROUGH APRIL 19, 2011, EQUIPPED WITH A CUMMINS ISB, ISX, ISC, OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Risk: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

2011 PIERCE IMPEL

59 vehicles affected

11V551000

STRUCTURE:BODY:DOOR

PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2005, 2008-2011 ARROW XT, CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, QUANTUM, SABER, AND VELOCITY 75 FOOT HAL (HEAVY ALUMINUM LADDER) FIRE APPARATUS BODIES VEHICLES MANUFACTURED FROM MAY 17,2005, THROUGH OCTOBER 13, 2011, THAT MAY BE EQUIPPED WITH DUAL SCBA CYLINDER STORAGE COMPARTMENTS. THESE COMPARTMENTS EXTEND INBOARD HORIZONTALLY FROM THE SIDE OF THE REAR BODY. THE SCBA COMPARTMENT DOOR LATCH ORIENTATION MAY HAVE BEEN MANUFACTURED INCORRECTLY, ALLOWING THE DOOR TO ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION. THE DOOR MAY OPEN WITHOUT WARNING AND WITHOUT KNOWLEDGE TO THE DRIVER.

Risk: IF THE DOOR OPENS, THE SCBA CYLINDERS MAY FALL OUT OF THE COMPARTMENT AND ONTO THE ROADWAY, INCREASING THE RISK OF A CRASH OR INJURY TO PEDESTRIANS.

Complaints

No complaints found.