2012 PIERCE ENFORCER Complaints and Recall Information

The 2012 PIERCE ENFORCER has 0 complaints and 9 recalls filed with NHTSA. The recall cases primarily involve safety and structural components related to suspension, mounts, and aerial devices. Owners most commonly report issues linked to mechanical defects addressed through recalls rather than separate complaints.

There are nine recalls affecting various systems from suspension parts to aerial device software. These recalls partly address risks such as component failure that could cause crashes or injuries. Repairs are typically performed free of charge by authorized dealers.

• Front suspension control arms. Recall 14V660000 affects 135 vehicles with front lower control arms that may crack and fracture. A fractured control arm could cause the attached wheel to separate, increasing crash risk. Dealers inspect and replace affected arms for free.
• Stokes basket mounting brackets. Recall 22V809000 involves 299 vehicles where insufficient welding can cause bracket failure. A failed bracket could allow the basket to fall, risking injury. Pierce replaces these brackets at no cost to owners.
• Aerial device software. Recall 19V022000 applies to 994 aerial vehicles with software errors causing unexpected ladder rotation during extension. This movement could cause contact with objects and injury. Dealers reprogram the aerial control module free of charge.
• Rear sway bar attachment. Recall 17V349000 covers 29 vehicles with rear sway bars that may detach. A detached sway bar increases vehicle sway when steering, raising crash risk. Dealers replace and properly torque fasteners for free.
• Rear steer axle shafts. Recall 17V348000 affects 225 vehicles with improperly heat-treated rear steer axle shafts. Shafts may break, potentially disabling the vehicle and causing crashes. Dealers replace shafts at no cost.
• Aerial device limited retraction bracket. Recall 18V463000 pertains to 17 vehicles with brackets that may detach and fall. Falling brackets pose a risk of injury to people below. Additional mounting hardware is installed free by dealers.

Owners facing repeated repairs or unresolved recall remedies on these vehicles might have protections under state lemon laws. Consulting those laws could be advisable when dealing with persistent safety-related defects.