2019 PIERCE ARROW XT Complaints and Recall Information
The 2019 PIERCE ARROW XT has 0 complaints and 13 recalls filed with NHTSA. Owners most frequently report issues related to equipment functionality and safety features, which are addressed through multiple recalls. No direct complaints have been documented.
There are 13 recalls concerning the 2019 PIERCE ARROW XT. These recalls involve electrical systems, fuel systems, structural components, safety equipment, and aerial device mechanics. The defects cover risks such as potential fire hazards, injury risks from equipment failure, and unintended equipment movement.
Recalls- Electrical wiring. Recall 23V823000 affects 314 vehicles due to improperly secured electrical connectors in the aerial turntable wiring harness. This may corrode connectors and impair platform basket leveling, increasing the risk of basket tipping and injury. The fix involves replacing the wiring harness free of charge.
- Fuel rail tubes. Recall 22V032000 covers 243 vehicles with fuel tubes that may crack and leak high-pressure diesel fuel. Fuel leaks pose a fire risk if ignited. The remedy includes installing vibration isolators or replacing fuel tubes free of charge.
- Aerial platform handrails. Recall 23V096000 involves 64 vehicles where the platform mounting bracket can interfere with basket handrail hinge pegs when extended fully, risking handrail detachment and injury. Dealers will install new hinge pegs at no cost.
- Stokes basket brackets. Recall 22V809000 encompasses 299 vehicles with insufficiently welded mounting brackets that may fail, causing the basket to fall and increase injury risk. Replacement of the mounting brackets is provided free.
- Joystick controller. Recall 20V571000 applies to 405 vehicles where joystick controller faults may cause unintended aerial device movement, increasing injury risk. Dealers will replace affected joysticks free of charge.
- Fuel rail assembly leaks. Recall 21V394000 affects 2,416 vehicles where improperly seated sealing washers may cause fuel rail leaks, raising fire risk. Inspection and rail replacement are performed free of charge.
- Passenger knee air bag. Recall 19V562000 covers 174 vehicles with passenger-side knee air bags that may fail to deploy properly in crashes, reducing occupant protection and increasing injury risk. Replacement of the air bag assembly is done free of charge.
- Aerial device structural cracks. Recall 20V120000 touches 63 vehicles where upper mid-section tubes may crack or corrode, risking aerial device instability and potential falls. Inspections and necessary repairs or treatments are conducted free of charge.
Owners dealing with repeated repairs, unresolved safety defects, or recall issues for the 2019 PIERCE ARROW XT may have rights under their state’s lemon law. Consulting a consumer protection attorney could be helpful in navigating these concerns.
2019 PIERCE ARROW XT Summary
2019
Model Year
0
Total Complaints
8
Total Recalls
3978
Vehicles Affected
Recalls
2019 PIERCE ARROW XT
314 vehicles affected
ELECTRICAL SYSTEM:WIRING
Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.
Risk: An inability for the platform basket to maintain level can result in the basket tipping, increasing the risk of injury.
2019 PIERCE ARROW XT
64 vehicles affected
EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER
Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
Risk: A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.
2019 PIERCE ARROW XT
299 vehicles affected
EQUIPMENT:MECHANICAL
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Risk: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
2019 PIERCE ARROW XT
243 vehicles affected
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Risk: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
2019 PIERCE ARROW XT
2416 vehicles affected
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
2019 PIERCE ARROW XT
405 vehicles affected
EQUIPMENT
Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.
Risk: Unintended movement of the aerial device can increase the risk of injury.
2019 PIERCE ARROW XT
63 vehicles affected
EQUIPMENT
Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.
Risk: The failed tube may cause the aerial device to fall, increasing the risk of injury.
2019 PIERCE ARROW XT
174 vehicles affected
AIR BAGS
Pierce Manufacturing (Pierce) is recalling certain 2019 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to improper manufacturing, the passenger-side knee air bag (KAB) may not properly inflate during a deployment event.
Risk: In the event of a crash, if the KAB does not inflate properly, it may not provide the intended protection to the occupant, increasing the risk of injury.
Complaints
No complaints found.