2011 PIERCE ARROW XT Complaints and Recall Information
The 2011 PIERCE ARROW XT has 0 complaints and 17 recalls filed with NHTSA. Owners most frequently report issues related to vehicle safety systems and component defects based on recall data.
Seventeen recalls affect various systems including wheels, engine and engine cooling, electronic stability control, suspension, electrical systems, and structural components.
Recalls- Wheels. Recall 11V230000 affects 5 vehicles with Michelin tires mounted on wider wheels than specified. This tire bead separation risks a crash. Dealers replace wheels and tires free of charge.
- Engine and cooling system. Recall 11V422000 covers 18 vehicles with Cummins diesel engines where V-band clamp bolt failures can cause exhaust disconnections and fire hazards. Repairs performed by authorized dealers.
- Electronic Stability Control. Recall 11V527000 affects 724 vehicles with Meritor Wabco ESC modules that may misinterpret road conditions causing braking and potential loss of control. Control modules will be replaced at no cost.
- Diesel engine shutdown software. Recall 12V080000 involves 276 vehicles with Detroit Diesel engines that may shut down unexpectedly, risking emergency operations. Software will be disabled free of charge.
- Diesel fuel system. Recall 12V311000 affects 313 vehicles with Detroit Diesel engines where fuel line supports can loosen leading to leaks and fire risk. Fuel line supports will be replaced free of charge.
- Trailer lighting circuit. Recall 13V518000 on 349 vehicles addresses wiring errors that prevent trailer turn signals from operating correctly, increasing crash risk. Dealers will install new electrical harnesses free of charge.
- Front suspension control arms. Recall 14V660000 impacts 135 vehicles with TAK-4 front suspensions where lower control arms may crack and cause wheel separation. Inspection and replacement provided at no charge.
- Stokes basket mounting brackets. Recall 22V809000 covers 299 vehicles where insufficiently welded brackets risk failure and injury. Brackets will be replaced free of charge.
- Aerial device control software. Recall 19V022000 affects 994 vehicles where aerial devices may unexpectedly rotate, risking contact with objects. Dealers will reprogram control modules free of charge.
- Axle shaft assembly. Recall 17V348000 involves 225 vehicles with rear steer axle shafts that may break due to improper heat treatment, disabling the vehicle. Axle shafts will be replaced free of charge.
- Aerial device brackets. Recall 18V463000 impacts 17 vehicles where limited retraction brackets may fall off, posing strike hazards. Additional mounting hardware will be installed free of charge.
- Flashlight batteries. Recall 16V186000 covers 36 vehicles with Pelican flashlights whose lithium-ion batteries may overheat, increasing fire risk. Battery packs will be inspected and replaced if needed.
Owners dealing with repeated repairs, safety defects, or unresolved recall issues may have rights under their state’s lemon law. Consulting with a consumer protection attorney can provide guidance on these matters.
2011 PIERCE ARROW XT Summary
2011
Model Year
0
Total Complaints
12
Total Recalls
3391
Vehicles Affected
Recalls
2011 PIERCE ARROW XT
299 vehicles affected
EQUIPMENT:MECHANICAL
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Risk: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
2011 PIERCE ARROW XT
994 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Risk: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
2011 PIERCE ARROW XT
17 vehicles affected
STRUCTURE
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Risk: If the bracket falls, it could strike a person below.
2011 PIERCE ARROW XT
225 vehicles affected
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Risk: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
2011 PIERCE ARROW XT
36 vehicles affected
EQUIPMENT
Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
Risk: If the flashlight battery pack overheats, it can increase the risk of a fire.
2011 PIERCE ARROW XT
135 vehicles affected
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
Risk: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
2011 PIERCE ARROW XT
349 vehicles affected
ELECTRICAL SYSTEM
Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
Risk: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
2011 PIERCE ARROW XT
313 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 VEHICLES MANUFACTURED FROM AUGUST 28, 2010, THROUGH MARCH 27, 2012, EQUIPPED WITH DETROIT DIESEL DD13 EPA 2007 AND EPA 2010 DIESEL ENGINES. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.
Risk: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
2011 PIERCE ARROW XT
276 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 ARROW XT, DASH CF, QUANTUM AND VELOCITY EMERCENCY VEHICLES MANUFACTURED FROM OCTOBER 13, 2010, THROUGH FEBRUARY 8, 2012, AND EQUIPPED WITH DETROIT DIESEL DD13 EPA 2010 ENGINES. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.
Risk: IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
2011 PIERCE ARROW XT
724 vehicles affected
ELECTRONIC STABILITY CONTROL (ESC)
PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
Risk: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
2011 PIERCE ARROW XT
18 vehicles affected
ENGINE AND ENGINE COOLING
PIERCE IS RECALLING CERTAIN MODEL YEAR 2011 ARROW XT, CUSTOM CONTENDER, DASH CF, IMPEL, SABER, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM JANUARY 24, 2011, THROUGH APRIL 19, 2011, EQUIPPED WITH A CUMMINS ISB, ISX, ISC, OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Risk: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
2011 PIERCE ARROW XT
5 vehicles affected
WHEELS
PIERCE IS RECALLING CERTAIN MODEL YEAR 2009-2011 ARROW XT AND VELOCITY FIRE APPARATUS MANUFACTURED FROM JUNE 30, 2009, THROUGH MARCH 15, 2011. THE FRONT AXLE OF THESE VEHICLES WERE BUILT WITH MICHELIN 365/70R22.5 XZA TIRES INSTALLED ON 12.25 INCH WIDE WHEELS. THESE TIRES REQUIRE 10.5 INCH WIDE WHEELS. THEREFORE, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Risk: THE WIDER 12.25 INCH WHEEL MAY CAUSE THE TIRE BEAD TO SEPARATE FROM THE RIM. THIS TIRE BEAD SEPARATION CAN CAUSE A TIRE FAILURE THAT MAY CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING.
Complaints
No complaints found.