2024 PETERBILT 389 Complaints and Recall Information
The 2024 PETERBILT 389 has 2 complaints and 27 recalls filed with NHTSA. Owners most frequently report issues related to adaptive cruise control inaccuracies that cause disengagement. Additionally, warning lights for ABS, traction control, and electronic stability control illuminate after driving for about an hour.
Common Issues- Adaptive cruise control failure. The system provides inaccurate readings, causing unintended disengagement while driving at various speeds.
- Brake and stability system warnings. ABS, traction control, and electronic stability control warning lights come on after driving for around one hour.
- Recall repair inefficacy. Repairs performed under recall 24V915000 fail to resolve the warning light and cruise control problems.
- Extended downtime. The vehicle remains unrepaired after multiple visits, with dealers charging labor fees despite unresolved defects.
The 27 recalls on the 2024 Peterbilt 389 address various components including steering gear assemblies, wheel end hub installations, electronic control units, and transmission linkage systems. These recalls primarily involve steering systems, electrical software, and braking components, each posing safety risks related to loss of vehicle control, increased crash risk, or vehicle disablement. Repairs are generally handled by dealer inspections, replacements, or software reprogramming at no cost to the owner.
Recalls- Steering gear assemblies. NHTSA Recall 24V044000 affects 45,887 vehicles. Incorrect assembly with fewer recirculating balls may cause loss of steering control, increasing crash risk. Dealers inspect and replace steering gears free of charge.
- Steering knuckle assemblies. Recall 24V043000 involves 68 vehicles with bearing journals not fully seated, risking oil leaks and axle spindle failures. Dealers inspect and replace knuckle assemblies at no cost.
- Electronic Control Unit software. Recall 24V915000 covers 220,764 vehicles. Electrical noise causes ECU malfunction, disabling safety systems like ABS, traction control, and adaptive cruise control. Dealers reprogram ECU software for free.
- Service brakes and control modules. Also part of Recall 24V915000 affecting 220,764 vehicles, malfunctioning ECU leads to failure of braking and traction control systems, raising crash risk. Free ECU software reprogramming is provided.
- Gear shifter linkage. Recall 24V190000 affects 70,509 vehicles. Improperly crimped connectors may cause loss of communication with transmission, possibly disabling the vehicle after stopping. Dealers replace gear shifter assembly free of charge. Interim notification sent; final remedy pending.
- Steering arm and tie rod fasteners. Recall 24V908000 targets 68 vehicles. Fasteners may fail, causing loss of steering control and increased crash risk. Dealers install correctly torqued fasteners at no cost.
Owners facing repeated repairs, unresolved recall work, or ongoing safety system malfunctions with the 2024 Peterbilt 389 may have rights under state lemon laws. They should consider consulting legal counsel to explore protection options related to these vehicle issues.
2024 PETERBILT 389 Summary
2024
Model Year
2
Total Complaints
5
Total Recalls
337296
Vehicles Affected
Recalls
2024 PETERBILT 389
220764 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
2024 PETERBILT 389
70509 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Risk: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
2024 PETERBILT 389
68 vehicles affected
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 520, 567, and Kenworth T800, T880, W900, and W990 trucks. The bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies.
Risk: An improperly installed wheel end hub assembly can leak oil, causing the axle spindles to loosen or fracture and increasing the risk of a crash.
2024 PETERBILT 389
45887 vehicles affected
STEERING
PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
2024 PETERBILT 389
68 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 548, Kenworth T480, T800, 2024-2025 Peterbilt 520, 567 and Kenworth T880 vehicles with PACCAR 20k steer axles. The steering arm and/or tie rod bracket fasteners may fail, resulting in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Complaints
2024 PETERBILT 389
ID: 2068769ELECTRICAL SYSTEM
The contact owns a 2024 Peterbilt 389. The contact stated while driving at various speeds, the vehicle experienced an inaccurate reading of the adaptive cruise control, causing the cruise control to disengage. Additionally, the contact stated after driving for an hour, the ABS, traction control, and electronic stability control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V915000 (Service Brakes, Hydraulic, Electrical System), which the contact related to the failure. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed. The contact stated upon test-driving the vehicle, the failure persisted. The dealer was informed that the recall repair had not corrected the failure. The vehicle was not yet repaired; however, the dealer charged a labor fee. The contact declined to pay the fee and the vehicle remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
2024 PETERBILT 389
ID: 2068768SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Peterbilt 389. The contact stated while driving at various speeds, the vehicle experienced an inaccurate reading of the adaptive cruise control, causing the cruise control to disengage. Additionally, the contact stated after driving for an hour, the ABS, traction control, and electronic stability control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V915000 (Service Brakes, Hydraulic, Electrical System), which the contact related to the failure. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed. The contact stated upon test-driving the vehicle, the failure persisted. The dealer was informed that the recall repair had not corrected the failure. The vehicle was not yet repaired; however, the dealer charged a labor fee. The contact declined to pay the fee and the vehicle remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.