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2023 PETERBILT 389 Complaints and Recall Information

The 2023 PETERBILT 389 has 0 complaints and 25 recalls filed with NHTSA. Owners most frequently report issues related to electronic control units, transmission linkage, and steering components through official recall channels. No owner-generated complaints have been recorded as of this time.

The 25 recalls cover a variety of vehicle systems including electrical, braking, powertrain, steering, engine control, and instrument panel components.

Recalls
  • Electrical system software. Recall 24V915000 affects 220,764 vehicles with Bendix EC80 Advanced ECUs. Electrical noise can cause the ECU to malfunction, disabling safety systems like ABS and collision mitigation. Dealers will reprogram the ECU software at no cost to owners.
  • Service brakes control unit. Also under recall 24V915000, the same 220,764 vehicles risk failure of traction control and braking systems. Repair involves ECU software updates free of charge.
  • Transmission column shift. Recall 24V190000 covers 70,509 trucks with improperly crimped gear shifter stalk connectors. Loss of communication may disable the vehicle after stopping. Dealers will inspect and replace the gear shifter assembly as needed.
  • Steering gear assembly. Recall 22V547000 involves 47,500 trucks where assembly errors may cause steering gear fractures. This could cause loss of steering control. Affected gears will be inspected and replaced by dealers at no cost.
  • Engine control module (ECM). Recall 22V631000 affects 1,601 trucks with an electrical short-circuit possibility in the ECM. This defect may lead to unexpected engine stalls. Dealers will replace the ECM free of charge.
  • Instrument cluster display. Recall 22V779000 involves 74,730 trucks with instrument panels that may freeze, losing critical safety info like speed and warnings. Software updates will be provided at no cost to owners.

Owners of 2023 PETERBILT 389 trucks who face repeated repairs or unresolved recall issues involving safety-critical components may have rights under their state’s lemon law. Consulting a legal professional familiar with consumer protection and lemon law could help clarify options for relief.

2023 PETERBILT 389 Summary

2023

Model Year

0

Total Complaints

5

Total Recalls

415104

Vehicles Affected

Recalls

2023 PETERBILT 389

220764 vehicles affected

24V915000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.

Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.

2023 PETERBILT 389

70509 vehicles affected

24V190000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.

Risk: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.

2023 PETERBILT 389

74730 vehicles affected

22V779000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680, T880, W990, and Peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

Risk: The loss of display information, such as vehicle speed and warning lights, can increase the risk of a crash.

2023 PETERBILT 389

1601 vehicles affected

22V631000

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

PACCAR Incorporated (PACCAR) is recalling certain 2023 Peterbilt 220, 389, 520, 536, 537, 348, 367, 567, 548, 579, and 2023 Kenworth T680, K270, T440, T880, W990, K370, T280, T380, T480, T800, and W900 vehicles. The engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall.

Risk: An unexpected engine stall can increase the risk of a crash.

2023 PETERBILT 389

47500 vehicles affected

22V547000

STEERING

PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.

Risk: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

Complaints

No complaints found.