2020 PETERBILT 389 Complaints and Recall Information
The 2020 PETERBILT 389 has 0 complaints and 7 recalls filed with NHTSA. Owners most frequently report issues related to recalls affecting key systems like steering fasteners, powertrain components, electrical systems, and brakes.
Seven recalls address defects involving the steering system, drivetrain components, brakes, electrical wiring, and axle assemblies. These recalls cover thousands of vehicles and focus on preventing safety risks such as loss of steering control, vehicle rollaway, driveline detachment, and fire hazards.
Recalls- Steering fasteners. NHTSA recall 22V277000 affects 17,641 trucks including the 2020 Peterbilt 389. The Dana D-Series axle steer arm fasteners may fail, risking loss of steering control and crashes. Dealers will replace and torque the fasteners at no cost.
- Rear axle output shafts. Recall 19V911000 covers 148 vehicles. Improper heat treatment can cause axle shafts to fracture and potentially detach, creating road hazards. Inspection and replacement of shafts will be performed free of charge.
- Service brake software. Recall 21V906000 involves 908 trucks. Software issues may cause winch brake disengagement leading to unintended vehicle movement and rollaway. Dealers will update vehicle software for free.
- Lift axle pivot bolts. Recall 20V506000 applies to 1,097 units. Axle suspension pivot bolts may be too short, risking separation and road hazards. Dealers will inspect and replace bolts as needed at no cost.
- Battery jumper cable. Recall 20V130000 includes 35,671 trucks. A too-long positive jumper cable can rub the suspension spring causing electrical shorts and fire risk. Dealers will inspect and replace cables if necessary.
Owners dealing with repeated repairs or unresolved recall issues involving safety defects might have rights under their state’s lemon law. Consulting a consumer protection attorney could provide guidance on potential legal options.
2020 PETERBILT 389 Summary
2020
Model Year
0
Total Complaints
5
Total Recalls
55465
Vehicles Affected
Recalls
2020 PETERBILT 389
17641 vehicles affected
STEERING:CRITICAL FASTENERS
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Risk: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
2020 PETERBILT 389
908 vehicles affected
SERVICE BRAKES, AIR
PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Risk: Unintended vehicle movement can increase the risk of a crash or injury.
2020 PETERBILT 389
1097 vehicles affected
POWER TRAIN:AXLE ASSEMBLY
PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Risk: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
2020 PETERBILT 389
35671 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Risk: An electrical short circuit can increase the risk of a fire.
2020 PETERBILT 389
148 vehicles affected
POWER TRAIN:DRIVELINE:DRIVESHAFT
PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.
Risk: If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.
Complaints
No complaints found.