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2011 PETERBILT 384 Complaints and Recall Information

The 2011 PETERBILT 384 has 0 complaints and 8 recalls filed with NHTSA. Owners most frequently report issues related to engine components and airbag systems according to the recall data.

There are 8 recalls affecting multiple systems including the engine, exhaust, fuel system, electrical software, airbags, and brake system. These recalls address defects with risks of fire, unexpected acceleration, airbag malfunction, and loss of ABS warning indications.

Recalls
  • EGR Valve Seal Defect. NHTSA recall 10V453000 affects 384 vehicles due to a seal manufacturing defect on the EGR valve actuator shaft. The seal may delaminate allowing engine oil to leak onto hot exhaust parts, risking fire. Dealers will replace the EGR valve assembly free of charge.
  • Oil Module Filter Cap. Recall 11V127000 covers 4664 vehicles where the oil module centrifugal spinner filter cap may loosen and detach, leaking engine oil onto exhaust components and creating a fire hazard. Dealers will re-torque the cap and add a secondary retention device at no cost.
  • Engine Software Fault. Recall 11V380000 involves 211 vehicles with software allowing fast idle control activation with transmission in gear. This can cause unexpected acceleration overriding parking brakes, increasing crash risk. Dealers will update the engine software for free.
  • Engine Crankcase Vent Tube. Recall 15V309000 impacts 4823 vehicles with Cummins Westport ISL G engines where crankcase vent tube may detach, allowing oil contact with hot surfaces and risk of fire. Repairs include securing the vent tube and ECM reprogramming at no charge.
  • Side Airbag Malfunction. Recall 14V283000 affects 1705 vehicles where power interruption to the seat ECU disables side airbags without triggering a warning light. This increases injury risk during rollovers. Dealers will install a new electrical harness free of charge.
  • Electrical System Repeat. Recall 14V283000 also covers the electrical system affecting the seat ECU and airbag disabling issue with no warning light. The fix involves installing a new harness as above.
  • ABS and ESC Warning Light Failures. Recall 20V199000 applies to 460,515 vehicles where ABS loss of power does not illuminate warning lights. This violates FMVSS standards and raises crash risk if the driver is unaware. Dealers will update NAMUX software at no cost.
  • ABS Warning Light Duplicate. Recall 20V199000 repeated indicates the same issue with ABS warning lights not illuminating, requiring NAMUX software updates free of charge.

Owners dealing with repeated repairs or safety recalls on this vehicle should consider reviewing their rights under state lemon laws. Persistent safety defects or unresolved recall problems may entitle owners to legal protections.

2011 PETERBILT 384 Summary

2011

Model Year

0

Total Complaints

6

Total Recalls

472302

Vehicles Affected

Recalls

2011 PETERBILT 384

460515 vehicles affected

20V199000

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

2011 PETERBILT 384

4823 vehicles affected

15V309000

ENGINE AND ENGINE COOLING:ENGINE

PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Risk: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

2011 PETERBILT 384

1705 vehicles affected

14V283000

ELECTRICAL SYSTEM

PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there will not be a warning lamp indicator to notify the operator of the malfunction.

Risk: Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.

2011 PETERBILT 384

211 vehicles affected

11V380000

ELECTRICAL SYSTEM:SOFTWARE

PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T660, T700, AND T800 VEHICLES MANUFACTURED FROM APRIL 19, 2010, THROUGH MAY 13, 2011, AND MODEL YEAR 2008, 2010, AND 2011 PETERBILT 365, 367, 384, 386, 387, 388 AND 587 VEHICLES MANUFACTURED FROM APRIL 20, 2010, THROUGH JUNE 11, 2011, AND EQUIPPED WITH PACCAR MX ENGINES AND EATON ULTRASHIFT DM OR ALLISON AUTOMATIC TRANSMISSIONS (WITHOUT AUTO-NEUTRAL). THE FAST IDLE CONTROL MAY BE ACTIVATED BY THE OPERATOR WHILE THE TRANSMISSION IS IN GEAR.

Risk: IF THE FAST IDLE CONTROL FUNCTION IS ENGAGED WITH THE TRANSMISSION IN GEAR, THE VEHICLE COULD UNEXPECTEDLY ACCELERATE AND OVERRIDE THE PARKING BRAKE AND , CREATING A RISK OF A CRASH AND DAMAGE TO OTHER VEHICLES OR PROPERTY AND THE POTENTIAL FOR INJURY TO NEARBY PEDESTRIANS.

2011 PETERBILT 384

4664 vehicles affected

11V127000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE OIL TO PARTIALLY DISCHARGE FROM THE OIL MODULE ONTO EXHAUST COMPONENTS.

Risk: THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE.

2011 PETERBILT 384

384 vehicles affected

10V453000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

PACCAR IS RECALLING CERTAIN MODEL YEAR KENWORTH AND PETERBILT VEHICLES. A MANUFACTURING DEFECT IN THE SEAL SUPPLIED BY A COMPONENT MANUFACTURER INSTALLED ON THE OUTPUT SHAFT OF THE EXHAUST GAS RECIRCULATION (EGR) VALVE ACTUATOR MAY CAUSE EVENTUAL DELAMINATION OF THE SEAL. DELAMINATION OF THE SEAL MAY ALLOW ENGINE OIL TO LEAK FROM THE EGR VALVE ONTO EXHAUST COMPONENTS.

Risk: THE LEAKING OF ENGINE OIL ONTO HOT EXHAUST COMPONENTS, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CREATE THE POSSIBILITY OF A FIRE.

Complaints

No complaints found.