2010 ORION VII Complaints and Recall Information
The 2010 ORION VII has 0 complaints and 5 recalls filed with NHTSA. Owners most frequently report issues related to engine components and safety equipment based on recall trends. No direct complaints have been submitted.
There are five recalls addressing various systems including engine components, electrical systems, and seating. These recalls involve engine cooling clamps, electrical equalizers, crankcase ventilation parts, intake manifold sensors, and driver seat assemblies.
Recalls- Engine and engine cooling clamps. Recall 11V421000 affects 96 buses. The V-band clamp assembly connecting sections to the diesel oxidation catalyst/diesel particulate filter contains a T-bolt that can fracture and fail under stress. Failure may cause hot exhaust gases to vent early, risking fire or detachment of the DOC/DPF housing. Repairs are performed free by authorized Cummins dealers.
- Electrical system components. Recall 13V476000 covers 3009 vehicles. Certain Sure Power equalizers and DC-DC converters use a potting compound that becomes electrically conductive with heat exposure. This defect can cause parts to melt or burn, raising fire risk. Sure Power representatives replace affected components at no cost.
- Engine crankcase ventilation. Recall 15V288000 involves 455 natural gas-powered buses. Excessive crankcase pressures may detach the 90-degree elbow of the vent tube assembly, allowing engine oil to contact hot surfaces and potentially cause fire. Dealers secure the vent tube ends and reprogram the electronic control module free of charge.
- Intake manifold sensor. Recall 14V106000 affects 455 buses with Cummins Westport ISL G engines. Condensation may freeze in the intake manifold causing sensor malfunction, which can lead to elevated exhaust temperatures or flames. Authorized service facilities upload new ECM calibrations to fix the issue free of charge.
- Driver seat safety. Recall 16V017000 covers 408 buses with Recaro Ergo-M driver seats. Some seats have J-Brackets missing welds, risking separation of the seatbelt anchorage assembly. Dealers inspect and replace any defective J-Brackets at no expense to owners.
Owners dealing with repetitive repairs related to these recalls or unresolved safety defects may have rights under their state’s lemon law. Consulting a consumer protection attorney could provide guidance on next steps.
2010 ORION VII Summary
2010
Model Year
0
Total Complaints
5
Total Recalls
4423
Vehicles Affected
Recalls
2010 ORION VII
408 vehicles affected
SEATS
Daimler Buses North America (DBNA) is recalling certain model year 2010-2012 Orion VII transit buses manufactured April 5, 2010, to October 31, 2012, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
2010 ORION VII
455 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk: If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
2010 ORION VII
455 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
2010 ORION VII
3009 vehicles affected
ELECTRICAL SYSTEM
Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
2010 ORION VII
96 vehicles affected
ENGINE AND ENGINE COOLING
DAIMLER BUSES NORTH AMERICA (DBNA) IS RECALLING CERTAIN MODEL YEAR 2010 ORION VII TRANSIT BUSES MANUFACTURED FROM NOVEMBER 2010 THROUGH JANUARY 2011, EQUIPPED WITH A CUMMINS ISB, ISX, ISC, OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Risk: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Complaints
No complaints found.