2025 NISSAN KICKS

BACK OVER PREVENTION:SOFTWARE

Nissan North America, Inc. (Nissan) is recalling certain 2025 Frontier and Kicks vehicles. The center information display unit may display a blank screen when shifted into reverse. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

EQUIPMENT:OTHER:LABELS

Nissan North America, Inc. (Nissan) is recalling certain 2025 Kicks vehicles. The certification label may have been printed with the incorrect Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) values, which can result in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification." Additionally, certain 2025 Nissan Kicks SR trim level vehicles equipped with an optional 19-inch wheel package may have a certification label that states an incorrect wheel size. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: An overloaded vehicle can increase the risk of a crash. Vehicles with incorrect wheel and tire information may lead to tires that are inflated improperly, which can also increase the risk of a crash.

BACK OVER PREVENTION

The contact owns a 2025 Nissan Kicks. The contact stated that while reversing at night, the back-over prevention camera displayed a grainy and distorted image. The vehicle was initially taken to the dealer; however, no issue was found with the camera. The contact informed the dealer that failure only occurred at night. The service technician informed the contact that the garage area was dark enough and that there were no issues found with the vehicle. The contact then received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); which the contact linked to the failure. The dealer was contacted, and an appointment was scheduled for the recall repair. After the recall repair, the failure recurred. The vehicle was taken back to the dealer, and the contact was informed that the image displayed on the screen was clear and that no additional assistance would be provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

BACK OVER PREVENTION

The contact owns a 2025 Nissan Kicks. The contact received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the local dealer was contacted but failed to return the call to schedule an appointment for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE

Vehicle will overheat and stall intermittently. Coolant and water are in the oil. Nissan failed to address the issue under warranty and I had to pay over $1400 for repairs.

ELECTRICAL SYSTEM

The contact owns a 2025 Nissan Kicks. The contact received notification of NHTSA Campaign Number: 25V324000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen. In addition, the instrument panel was black. The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The Regional Specialist for Nissan reached out to the contact and informed the contact that the part was not yet available. The contact was advised to call local dealers for an availability to perform the recall repair. The failure mileage was approximately 8,000. Parts distribution disconnect.

BACK OVER PREVENTION

The contact owns a 2025 Nissan Kicks. The contact received notification of NHTSA Campaign Number: 25V324000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen. In addition, the instrument panel was black. The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The Regional Specialist for Nissan reached out to the contact and informed the contact that the part was not yet available. The contact was advised to call local dealers for an availability to perform the recall repair. The failure mileage was approximately 8,000. Parts distribution disconnect.

WHEELS:LUGS/NUTS/BOLTS/STUDS

The contact owns a 2025 Nissan Kicks. The contact stated while driving 49 MPH, the rear end of the vehicle was shuddering. The contact stated that the failure progressively worsened while driving, causing the contact to decelerate to 40 MPH. The contact exited the highway and drove to a store. The contact stated that while inspecting the vehicle, the contact noticed that the rear wheels lug nuts were significantly loose and the front wheels lug nuts were moderately loose. The contact was able to tighten the lug nuts with assistance. The vehicle was taken to the dealer, where no service was performed. The dealer advised the contact to continue driving the vehicle because the contact was able to drive 40 miles to their location. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200.

FUEL SYSTEM, GASOLINE

The contact owns a 2025 Nissan Kicks. The contact stated that while operating the vehicle, the fuel filler door failed to lock as stated in the Owner’s Manual. Additionally, while driving over bumps in the roadway, the fuel filler door erroneously opened. The vehicle was taken to the local dealer who indicated that the fuel filler door was not equipped with a locking mechanism and no fault was found with the vehicle. The contact stated that the failure created a safety, and security and environmental issues and needed to be addressed. The manufacturer was notified of the failure. The failure mileage was 282.

BACK OVER PREVENTION

The contact owns a 2025 Nissan Kicks. The contact stated while reversing, the back over prevention display screen failed to function as intended. The contact stated that the back over prevention screen displayed a black screen. The contact received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer; however, the contact was informed that the recall repair could not be performed. The contact was also informed that the recall repair remedy was not working. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer. The failure mileage was 9,000. Parts distribution disconnect.

WHEELS:HUBCAP/COVER

The contact owns a 2025 Nissan Kicks. The contact stated that while driving 20 MPH and making a turn, the front passenger's side hubcap detached. The contact stated that the bumper warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 500.

STRUCTURE:BODY

The passenger door opens while driving and at times will not open. The dealership has a back order for a part in which I was told it could take months to receive.The part is a door accentuator. Corporation and dealership refused to provide a loaner or rental vehicle

UNKNOWN OR OTHER

To the New York City Department of Transportation (DOT): I picked up a new car on January 11, and on January 28, I discovered a 10-inch crack on the inside of the front windshield. On February 1, I took the vehicle to a Nissan service center for inspection, and they confirmed the presence of another crack. As a vehicle manufacturer, Nissan should have the professional equipment necessary to inspect the windshield for cracks. However, since I filed my complaint with Nissan on February 1, it has now been over 20 days, and I have yet to receive any resolution or formal response. I cannot help but wonder—is Nissan intentionally delaying this matter to avoid responsibility? If Nissan does not have the proper inspection equipment, I propose that the New York State Department of Motor Vehicles (NYSDMV) conduct an official inspection to determine the facts. Additionally, on the morning after I picked up the car on January 11 I found that the windshield washer fluid was not spraying. Upon checking, I discovered that the washer fluid reservoir was completely frozen. When I reported this issue to the Nissan sales staff, I was told, “Nissan’s washer fluid is like this—it will work once the car warms up.” This response is unacceptable. Is this really the standard for delivering a new Nissan vehicle? I am filing this complaint with DOT today because I am deeply concerned about the safety risks posed by the cracked windshield. In addition to the initial crack, I have now discovered another crack about 2 inches long near the first one. If this issue is not resolved promptly, it could pose a serious safety hazard. I urge DOT to take this matter seriously and push Nissan to take immediate action to address this issue and ensure consumer safety, preventing any potential accidents. I appreciate DOT’s attention to this matter and look forward to your response. Thank you.

VISIBILITY/WIPER

To the New York City Department of Transportation (DOT): I picked up a new car on January 11, and on January 28, I discovered a 10-inch crack on the inside of the front windshield. On February 1, I took the vehicle to a Nissan service center for inspection, and they confirmed the presence of another crack. As a vehicle manufacturer, Nissan should have the professional equipment necessary to inspect the windshield for cracks. However, since I filed my complaint with Nissan on February 1, it has now been over 20 days, and I have yet to receive any resolution or formal response. I cannot help but wonder—is Nissan intentionally delaying this matter to avoid responsibility? If Nissan does not have the proper inspection equipment, I propose that the New York State Department of Motor Vehicles (NYSDMV) conduct an official inspection to determine the facts. Additionally, on the morning after I picked up the car on January 11 I found that the windshield washer fluid was not spraying. Upon checking, I discovered that the washer fluid reservoir was completely frozen. When I reported this issue to the Nissan sales staff, I was told, “Nissan’s washer fluid is like this—it will work once the car warms up.” This response is unacceptable. Is this really the standard for delivering a new Nissan vehicle? I am filing this complaint with DOT today because I am deeply concerned about the safety risks posed by the cracked windshield. In addition to the initial crack, I have now discovered another crack about 2 inches long near the first one. If this issue is not resolved promptly, it could pose a serious safety hazard. I urge DOT to take this matter seriously and push Nissan to take immediate action to address this issue and ensure consumer safety, preventing any potential accidents. I appreciate DOT’s attention to this matter and look forward to your response. Thank you.

UNKNOWN OR OTHER

Dear Mr / Madam I purchased a brand-new NISSAN SUV on January 13, 2025, but I have encountered serious quality issues since the day I took delivery of the vehicle. The specific problems are as follows: Wiper Washer Malfunction: On the day of delivery, I discovered that the vehicle's wiper washer system was faulty. The washer fluid was frozen, making it unusable. Front Windshield Crack: On January 28, 2025, I noticed a curved crack approximately 7 to 8 inches long on the inside of the front windshield, directly in the driver's field of vision. This crack is clearly visible in sunlight, and when touching the interior side of the glass, it can be distinctly felt. At that time, the vehicle's mileage was 364 miles. After inspection, it was confirmed that the vehicle had not been involved in any collisions. I reported this issue to Nissan Sales on February 1, 2025. Nissan company conducted an inspection, confirmed the presence of the crack, and stated that the vehicle had not experienced any impact. However, nearly a month has passed, and Nissan has yet to provide a clear resolution. I am deeply concerned about whether this crack poses a safety risk while driving, particularly whether the windshield might shatter unexpectedly during operation. I do not know if this constitutes a serious safety hazard, nor can I determine whether the glass will suddenly break in the future. This uncertainty is causing me significant anxiety. Since Nissan has not yet provided a timely solution, I feel compelled to formally lodge this complaint with NHTSA. I sincerely hope that Nissan will promptly address this issue and provide an appropriate resolution. Thank you! Sincerely,