2020 NEW FLYER XN40 Complaints and Recall Information

The 2020 NEW FLYER XN40 has 0 complaints and 13 recalls filed with NHTSA. Owners most frequently report issues related to drivetrain and steering components as indicated by recall actions. There are no consumer complaints submitted regarding other vehicle systems or functions.

There are 13 recalls affecting various systems on this bus model related primarily to powertrain and steering safety concerns. These recalls address risks such as sudden loss of drive power and steering failure. The manufacturer provides repairs free of charge through authorized dealers.

• Driveshaft separation. Recall 23V722000 affects 2,351 buses manufactured 2019-2024. Transmission yoke bolts may loosen causing driveshaft separation and sudden loss of drive power, increasing crash risk. New Flyer will inspect and tighten bolts at no cost. Owners were notified in December 2023.
• Steering column looseness. Recall 22V943000 covers 746 buses equipped with double tilt steering columns from model years 2013-2022 including the 2020 XN40. The connection to the upper steering shaft can become loose, risking loss of steering and crashes. Dealers will replace affected steering components free of charge. Notifications were sent February 2023.

Owners dealing with repeated repairs or safety defects from these recalls may have rights under state lemon laws. Those facing unresolved issues are advised to consult applicable consumer protection statutes.