2025 NEW FLYER XHE40 Complaints and Recall Information

The 2025 NEW FLYER XHE40 has 0 complaints and 16 recalls filed with NHTSA. Owners most frequently report issues related to the electrical and propulsion systems, particularly involving the traction battery and its management software.

There are 16 recalls involving multiple systems primarily related to the battery and its components. These recalls address safety risks that include the potential for battery overheating and fire.

• Traction battery defect. NHTSA recall 25V566000 affects 1170 buses including 2025 XHE40 models. The defect involves an inadequate weld on the high voltage battery busbar coupled with incorrect battery management system software. The battery module may overheat, increasing fire risk. New Flyer will inspect and replace faulty battery modules and update the BMS software at no charge. Owners were notified to expect letters in October 2025. No "Do Not Drive" or "Park Outside" advisories were issued.

Owners dealing with repeated repairs or unresolved recall issues on this vehicle may have rights under their state lemon law. Legal counsel specializing in consumer protection can provide guidance for those affected by these safety-related defects.