2023 NEW FLYER XE60 Complaints and Recall Information
The 2023 NEW FLYER XE60 has 0 complaints and 19 recalls filed with NHTSA. Owners most frequently report issues related to the electrical propulsion system and potential battery overheating. Recalls address software defects and mechanical failures affecting safety and operational systems.
There are 19 recalls affecting several systems including the traction battery, battery management software, thermal management, and vehicle speed control. These recalls involve risks such as battery module overheating and unintended acceleration.
Recalls- Traction battery busbar weld. NHTSA recall 25V566000 affects 1170 vehicles. An inadequate weld and incorrect software may cause the battery module to overheat, increasing fire risk. The remedy includes inspection, battery module replacement if necessary, and BMS software update at no cost. Owner notifications expected October 17, 2025.
- Battery management software. Included in recall 25V566000, software flaws contribute to battery module overheating with fire risk. The fix involves updating the battery management system software free of charge alongside mechanical repairs.
- Battery drain valves. Recall 24V056000 involves 337 vehicles with drain valves that may fail to activate, allowing liquid to accumulate in the battery pack enclosure. This may cause electrical shorts and fire hazards. New Flyer will remove the rubber washers from the valves free of charge. Owners were notified March 14, 2024.
- Unintended acceleration. Recall 23V897000 affects 246 vehicles due to a software error causing unintended acceleration under certain conditions. The fix is a free vehicle software update. Owner letters were mailed February 13, 2024.
Owners dealing with repeated repairs, unresolved safety defects, or recall issues may have rights under their state’s lemon law. Consulting a qualified attorney could help address ongoing problems related to these safety concerns.
2023 NEW FLYER XE60 Summary
2023
Model Year
0
Total Complaints
3
Total Recalls
1753
Vehicles Affected
Recalls
2023 NEW FLYER XE60
1170 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Risk: A battery module that overheats increases the risk of a fire.
2023 NEW FLYER XE60
337 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40, 2021-2024 XE60, and 2023-2024 XHE40 vehicles. One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosure.
Risk: The accumulation of liquid inside the battery pack enclosure may lead to an electrical short, increasing the risk of a fire.
2023 NEW FLYER XE60
246 vehicles affected
VEHICLE SPEED CONTROL
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
Risk: Unintended acceleration can increase the risk of a crash.
Complaints
No complaints found.