2021 NEW FLYER XE60 Complaints and Recall Information

The 2021 NEW FLYER XE60 has 0 complaints and 23 recalls filed with NHTSA. Owners most frequently report issues involving the vehicle’s propulsion and electrical systems as indicated by multiple recalls. Recalls generally focus on battery and steering system defects with safety implications.

The 23 recalls address defects in various components related to electrical propulsion, battery management, and steering. These recalls affect critical systems such as the traction battery, battery management software, thermal management, and steering column. Below is a summary of the recall details.

• Traction battery overheating. (NHTSA 25V566000) An inadequate weld on the high voltage battery busbar combined with faulty software may cause battery modules to overheat, increasing fire risk. The manufacturer will inspect, replace battery modules as needed, and update battery management system software free of charge for 1,170 units. Notification letters are expected by October 17, 2025.
• Battery pack fluid accumulation. (NHTSA 23V083000) Liquid may accumulate inside battery pack enclosures in 219 buses, potentially causing electrical shorts and fire hazards. Affected buses should be parked outside and not operated if liquid is detected. Dealers will install drain holes and automatic valves free of charge. Letters were mailed May 3, 2023.
• Drain valve malfunction. (NHTSA 24V056000) Faulty drain valves in 337 buses may fail to activate to release fluid, allowing liquid buildup inside battery enclosures which can cause electrical shorts and fires. The fix involves removing rubber washers from valves at no cost. Letters were mailed March 14, 2024.
• Steering column looseness. (NHTSA 22V943000) The steering column connection may become loose on 746 buses, risking loss of steering and increasing crash risk. Dealers will replace steering column and shaft components free of charge. Letters were mailed February 1, 2023.
• Inverter firmware errors. (NHTSA 21V244000) Firmware errors in the inverter system can cause sudden electric drive shutdowns in 227 buses. This failure increases crash risk due to loss of power. Dealers will update inverter firmware software free of charge. Recall began April 19, 2021.

Owners facing repeated repair issues or unresolved safety defect recalls involving the 2021 NEW FLYER XE60 may have rights under their state’s lemon laws. Those affected are advised to consult qualified legal professionals to review their options based on the vehicle’s repair and recall history.