2019 NEW FLYER XE60 Complaints and Recall Information
The 2019 NEW FLYER XE60 has 0 complaints and 21 recalls filed with NHTSA. Owners most frequently report issues related to the electrical propulsion system, steering components, and visibility safety features according to recall data. No direct complaints from owners have been registered.
There are 21 recalls affecting multiple systems on the 2019 NEW FLYER XE60, primarily involving the propulsion system, steering column, and emergency escape visibility components.
- Traction battery defect. Recall 25V566000 affects 1,170 vehicles due to an inadequate weld on the high voltage battery busbar and incorrect software. The battery module may overheat, increasing fire risk. New Flyer will inspect and replace affected modules and update BMS software free of charge.
- Steering column looseness. Recall 22V943000 involves 746 buses. The steering column connection to the upper shaft can become loose, risking loss of steering and possible crash. Dealers will replace steering column and shaft components at no cost.
- Sun/moon roof glass failure. Recall 19V100000 covers 172 buses with AS-3 tempered glass rooftop emergency escape hatches that may shatter in extreme cold. Falling glass particles pose injury risks. Dealers will replace the tempered glass free of charge.
- Inverter firmware errors. Recall 21V244000 affects 227 buses with firmware causing electric drive shutdown. Sudden power loss increases crash risk. Dealers will update inverter firmware free of charge.
Owners dealing with repeated repairs, safety defects, or unresolved recall issues on the 2019 NEW FLYER XE60 may have rights under their state lemon law. Considering these conditions can help determine next steps for protection or compensation.
2019 NEW FLYER XE60 Summary
2019
Model Year
0
Total Complaints
4
Total Recalls
2315
Vehicles Affected
Recalls
2019 NEW FLYER XE60
1170 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Risk: A battery module that overheats increases the risk of a fire.
2019 NEW FLYER XE60
746 vehicles affected
STEERING:COLUMN
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
2019 NEW FLYER XE60
227 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
Risk: A sudden loss of power increases the risk of a crash.
2019 NEW FLYER XE60
172 vehicles affected
VISIBILITY:SUN/MOON ROOF ASSEMBLY
New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
Risk: If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
Complaints
No complaints found.