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2017 NEW FLYER XE40 Complaints and Recall Information

The 2017 NEW FLYER XE40 has 0 complaints and 20 recalls filed with NHTSA. Owners most frequently report issues related to the electrical and propulsion systems, particularly concerning the traction battery and steering components.

Twenty recalls exist for the 2017 NEW FLYER XE40 affecting multiple systems including the electrical propulsion system, traction battery, steering column, and inverter. These recalls address safety hazards such as overheating battery modules, loose steering shaft connections, and electric drive system shutdowns.

Recalls
  • Traction battery overheating. Recall 25V566000 affects 1,170 vehicles. An inadequate weld on the high voltage battery busbar combined with incorrect software may cause the battery module to overheat, increasing fire risk. New Flyer will inspect, replace battery modules if needed, and update battery management software at no cost. Owner notifications will mail by October 17, 2025.
  • Steering column looseness. Recall 22V943000 affects 746 vehicles. The steering column connection to the upper steering shaft can loosen, risking loss of steering and a crash. Dealers will replace steering components free of charge. Notification letters mailed February 1, 2023.
  • Inverter firmware errors. Recall 21V244000 affects 227 vehicles. Firmware issues may cause the electric drive system to shut down suddenly, raising crash risk. Dealers will update inverter firmware at no cost. Recall began April 19, 2021.

Owners who face repeated repairs or unresolved recall-related safety issues may have rights under their state’s lemon law. Consulting with a consumer protection attorney familiar with lemon law cases could be a beneficial next step.

2017 NEW FLYER XE40 Summary

2017

Model Year

0

Total Complaints

3

Total Recalls

2143

Vehicles Affected

Recalls

2017 NEW FLYER XE40

1170 vehicles affected

25V566000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

Risk: A battery module that overheats increases the risk of a fire.

2017 NEW FLYER XE40

746 vehicles affected

22V943000

STEERING:COLUMN

New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.

Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.

2017 NEW FLYER XE40

227 vehicles affected

21V244000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.

Risk: A sudden loss of power increases the risk of a crash.

Complaints

No complaints found.