2014 NEW FLYER XE40 Complaints and Recall Information

The 2014 NEW FLYER XE40 has 0 complaints and 5 recalls filed with NHTSA. Owners most frequently report issues related to steering column looseness, propulsion system shutdowns, and door malfunctions in recall data but no formal complaints have been submitted.

Five recalls affect various components including steering, propulsion system firmware, and door mechanisms. These recalls address safety risks through parts replacement and software updates at no cost to owners.

• Steering column looseness. A defect in the double tilt steering column connection to the upper steering shaft may loosen, risking loss of steering and possible crashes. (NHTSA Recall 22V943000)
• Propulsion system shutdowns. Firmware errors in the inverter can cause the electric drive system to suddenly shut down, increasing crash risk due to sudden power loss. (NHTSA Recall 21V244000)
• Rear door malfunctions. A software defect in the Electric Transit Operator controller may cause the rear door to open unexpectedly while the bus is in motion, risking passenger injury. (NHTSA Recall 16V223000)
• Repeated software updates. Multiple models have required firmware upgrades to fix door and propulsion system control issues, indicating persistent software challenges. (NHTSA Recalls 21V244000, 16V223000)

Recalls

• Steering column (22V943000). Affects 746 vehicles from model years 2013-2022 including XE40. The steering column shaft may become loose, risking loss of steering control and crashes. Dealers will replace the steering column and shaft components free of charge. No “Do Not Drive” or “Park Outside” advisory was issued.
• Propulsion inverter firmware (21V244000). Impacts 227 vehicles from 2013-2021 XE40 and related models. Firmware errors can cause sudden electric drive shutdowns, increasing crash risk. Dealers will update firmware at no cost. No “Do Not Drive” advisory applies.
• Door control software (16V223000). Covers 1,897 buses including 2013-2015 XE40 models. A defect may cause the rear door to open while the bus is moving, posing passenger injury risk. Dealers will upgrade firmware and replace roller bracket plates free of charge. No “Do Not Drive” advisory was issued.

Owners facing repeated repairs or unresolved recall issues related to steering, propulsion, or door safety defects may have rights under their state’s lemon law. Consulting a legal professional familiar with these cases could provide guidance on potential remedies.