2023 NEW FLYER XE35 Complaints and Recall Information

The 2023 NEW FLYER XE35 has 0 complaints and 20 recalls filed with NHTSA. Owners most frequently report issues related to electrical and propulsion systems, particularly involving the traction battery and vehicle speed control software.

Twenty recalls exist addressing multiple systems including the propulsion battery, thermal management, and vehicle speed control. These recalls primarily involve battery overheating risks due to manufacturing defects and software errors causing unintended acceleration.

• Traction battery defect. NHTSA recall 25V566000 affects 1,170 vehicles. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat. This overheating increases the risk of fire. New Flyer will inspect and replace battery modules as necessary and update the battery management system software free of charge. Owner notifications are expected by October 17, 2025.
• Battery drain valve failure. NHTSA recall 24V056000 affects 337 vehicles. Drain valves in battery enclosures may not activate properly, allowing liquid accumulation that could cause electrical shorts and fire risk. New Flyer will remove rubber washers from these valves free of charge. Notification letters were mailed March 14, 2024.
• Unintended acceleration (software error) - first group. NHTSA recall 23V898000 affects 211 vehicles. Certain buses experience unintended acceleration due to a software error under specific conditions. This increases crash risk. Vehicle software will be updated free of charge. Owner letters are expected by February 15, 2024.
• Unintended acceleration (software error) - second group. NHTSA recall 23V897000 affects 246 vehicles. Similar software errors causing unintended acceleration were identified on 2021-2023 XE35, XE40 and 2023 XE60 buses. Software updates will be performed free of charge. Owner notification occurred February 13, 2024.

Owners who face repeated repairs, unresolved safety defects, or ongoing recall issues with the 2023 NEW FLYER XE35 may want to explore their rights under their state’s lemon law. Legal assistance can help clarify options related to persistent safety concerns or unresolved manufacturer obligations.