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2023 NEW FLYER XD35 Complaints and Recall Information

The 2023 NEW FLYER XD35 has 0 complaints and 14 recalls filed with NHTSA. Owners most frequently report issues related to various mechanical and software defects as indicated by multiple recalls. No direct owner complaints have been recorded.

There are 14 recalls affecting several systems including labeling, driveline components, fuel delivery, and vehicle speed control. These recalls address safety risks such as overloading, driveshaft separation, fuel leaks, engine stalls, and unintended acceleration.

Recalls
  • Certification labels. Recall 23V711000 affects 188 vehicles due to incorrect Gross Axle Weight Rating and Gross Vehicle Weight Rating on certification labels which could allow overloading and increase crash risk. New labels will be provided and/or installed free of charge. Owner notifications were mailed November 9, 2023.
  • Transmission yoke. Recall 23V722000 involves 2,351 buses where the transmission yoke may separate causing driveshaft separation and sudden loss of drive power. This defect raises crash risk. The fix involves inspecting and tightening transmission yoke bolts at no cost. Owner notifications were mailed December 9, 2023.
  • Fuel filter hoses. Recall 24V425000 covers 27 vehicles equipped with Cummins L9 diesel engines; remote fuel filter hoses may separate leading to fuel leaks and engine stalls. Fuel leaks near an ignition source increase fire risk, and engine stalls raise crash risk. Cummins will replace hoses free of charge. Owner notifications are expected by July 21, 2024.
  • Vehicle software. Recall 23V898000 affects 211 buses with a software error that can cause unintended acceleration under certain conditions. This increases crash risk. New Flyer will update the software free of charge. Owner notifications are expected by February 15, 2024.

Owners confronting repeated repairs, unresolved recall remedies, or safety-related defects may have rights under their state lemon law. Consulting an attorney specializing in consumer protection could help clarify available options.

2023 NEW FLYER XD35 Summary

2023

Model Year

0

Total Complaints

4

Total Recalls

2777

Vehicles Affected

Recalls

2023 NEW FLYER XD35

27 vehicles affected

24V425000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

New Flyer of America, Inc. (New Flyer) is recalling certain 2023 XD35, XD40, and XD60 vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may become separated from the fitting, which can result in a fuel leak and a lack of fuel supply to the engine.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.

2023 NEW FLYER XD35

2351 vehicles affected

23V722000

POWER TRAIN:DRIVELINE:DRIVESHAFT

New Flyer of America, Inc. (New Flyer) is recalling certain 2019-2024 XD35, XD40, XN35, and XN40 transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Risk: A sudden loss of drive power can increase the risk of a crash.

2023 NEW FLYER XD35

188 vehicles affected

23V711000

EQUIPMENT:OTHER:LABELS

New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XD35, 2022-2023 XD40, XD60, XN35, XN60, 2022 XDE35, and 2021-2022 XE40 transit buses. The Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) listed on the certification labels are incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other than Passenger Cars."

Risk: An overloaded vehicle can increase the risk of a crash.

2023 NEW FLYER XD35

211 vehicles affected

23V898000

VEHICLE SPEED CONTROL

New Flyer of America, Inc. (New Flyer) is recalling certain 2022-2023 XD35, XD40, XN35, XN40, and 2023 XD60, XE35, XE40, and XN60 transit buses. Due to a software error, unintended acceleration may occur during certain conditions.

Risk: Unintended acceleration can increase the risk of a crash.

Complaints

No complaints found.