MERCURY GRAND MARQUIS

EXTERIOR LIGHTING:HEADLIGHTS

Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

Risk: A loss of headlights can reduce driver visibility and increase the risk of a crash.

STEERING

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

STEERING:RACK AND PINION:PINION SHAFT

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

EXTERIOR LIGHTING

The contact owns a 2004 Mercury Grand Marquis. The contact received NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that while driving at night, the headlights were flickering and became inoperable. Occasionally, the headlights operated as designed. There were no warning lights illuminated. The contact called the local dealer and was informed that the parts were not yet available. The vehicle was not diagnosed or repaired. The contact was an independent mechanic and used a module assembly repair kit to repair the vehicle, but the failure reoccurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 116,000.

AIR BAGS

5/9/2021 The SRS dashboard light came on with a bell warning. Bell quits after a short time but the light stays on solid. When turning ignition on, light and bell comes on, blinks 3 times, does this 6 times and then stays on solid. When driving hear bell for 5 times, this repeats later for a total of 5 times. After turning the ignition switch on/off I hear a sound from under the driver or passenger seat. The passenger side air bag light does light. I bought this car new.

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the key fob became inoperable. The contact was not able to start the vehicle with the security warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

STEERING

I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [XXX] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [XXX] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a Car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [XXX] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [XXX] me you & the next with this false narratives & defected goods [XXX] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [XXX] it’s going to go on for the rest of my life & I’m scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [XXX] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [XXX] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a Car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [XXX] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [XXX] me you & the next with this false narratives & defected goods [XXX] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [XXX] it’s going to go on for the rest of my life & I’m scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [XXX] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [XXX] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a Car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [XXX] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [XXX] me you & the next with this false narratives & defected goods [XXX] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [XXX] it’s going to go on for the rest of my life & I’m scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

The contact owns a 2011 Mercury Grand Marquis. The contact stated that upon starting the vehicle, the steering wheel was locked. There was no warning light illuminated. Additionally, the gear shifter failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The failure persisted, and the vehicle remained at the residence unrepaired. The contact stated that the failure was related to NHTSA Campaign Number: 13V385000 (STEERING). The manufacturer was not notified of the failure. The failure mileage was unknown.

VEHICLE SPEED CONTROL:CRUISE CONTROL

The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving 50 MPH at night, the cruise control mode malfunctioned, and the speed of the vehicle increased independently. The contact stated that the brake pedal was depressed several times to the floor, but the vehicle failed to stop. The contact turned off the vehicle, and the vehicle came to a stop. The vehicle was towed to the contact's residence. The contact stated that he was afraid of driving the vehicle again. The contact unregistered the vehicle and turned the license plates of the vehicle to the Department of Motor Vehicles. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Additionally, the contact stated that the check engine and the low oil pressure warning lights had illuminated two days prior to the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 58,000.

SERVICE BRAKES

The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving 50 MPH at night, the cruise control mode malfunctioned, and the speed of the vehicle increased independently. The contact stated that the brake pedal was depressed several times to the floor, but the vehicle failed to stop. The contact turned off the vehicle, and the vehicle came to a stop. The vehicle was towed to the contact's residence. The contact stated that he was afraid of driving the vehicle again. The contact unregistered the vehicle and turned the license plates of the vehicle to the Department of Motor Vehicles. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Additionally, the contact stated that the check engine and the low oil pressure warning lights had illuminated two days prior to the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 58,000.