2020 MERCEDES-MAYBACH S 560 Complaints and Recall Information
The 2020 MERCEDES-MAYBACH S 560 has 0 complaints and 94 recalls filed with NHTSA. Owners most frequently report issues related to vehicle repairs and recalls rather than specific mechanical or safety problems. There are no individual owner complaints recorded.
There are multiple recalls affecting various components and systems, including structural elements and communication software.
- Roof panel defect. NHTSA Recall 23V854000 affects 2,976 vehicles related to the front roof panel located between the windshield and panoramic sunroof. The panel may have been improperly bonded during prior repairs, risking detachment, which could become a road hazard increasing crash risk. Dealers will replace the panel free of charge. Notification letters were sent in phases on March 22, 2024, and August 2, 2024.
- Emergency call system failure. Recalls 21V058000 involves communication module software on 1,292,258 vehicles across several Mercedes-Benz models including the S-Class. The software may fail to report the correct vehicle location during an emergency call after a crash. This failure risks first responders being sent to incorrect locations, potentially causing delays in assistance. The fix is a dealer or over-the-air software update provided at no cost. Owner notifications began March 12, 2021.
The multiple recalls concerning safety-related systems and structural components indicate potential ongoing repair issues for owners. Those facing repeated repairs, safety defects, or unresolved recall problems may have rights under state lemon laws and should consider consulting specialized legal counsel.
2020 MERCEDES-MAYBACH S 560 Summary
2020
Model Year
0
Total Complaints
2
Total Recalls
1295234
Vehicles Affected
Recalls
2020 MERCEDES-MAYBACH S 560
2976 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
2020 MERCEDES-MAYBACH S 560
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Complaints
No complaints found.