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2022 MERCEDES-BENZ TOURRIDER BUSINESS Complaints and Recall Information

The 2022 MERCEDES-BENZ TOURRIDER BUSINESS has 0 complaints and 5 recalls filed with NHTSA. Owners most frequently report issues related to vehicle safety components and equipment. No consumer complaints on operational defects have been submitted.

Five recalls address various safety and equipment defects affecting the 2022 MERCEDES-BENZ TOURRIDER BUSINESS. These defects involve wheelchair lift systems, emergency exit handles, driver seat components, and electrical passenger outlets. Each recall aims to prevent injury by correcting non-compliance with federal safety standards.

Recalls
  • Wheelchair lift barrier. Recall 24V141000 affects 77 vehicles where the outer barrier of BraunAbility wheelchair lifts may deploy unexpectedly. This could cause the platform to not securely retain the wheelchair, increasing injury risk. Dealers will relocate the ground sensing pressure switch at no cost.
  • Roof hatch handle. Recall 24V151000 involves 111 vehicles where the roof hatch handle may break, preventing or delaying emergency exit. The defective handle will be replaced free of charge by dealers.
  • Driver seat bracket. Recall 25V144000 covers 162 vehicles with driver seat backrests potentially missing the fixate stop bracket. Without it, the backrest may fold forward during a crash increasing injury risk. Dealers will inspect and install the bracket if needed at no cost.
  • Passenger electrical outlets. Recall 23V893000 affects 66 vehicles where 120-Volt passenger outlets may not be properly secured and could detach. Detached outlets pose shock hazards to passengers. Dealers will install cavity sockets and quadruple screw connections free of charge.
  • Electrical system components. Also part of recall 23V893000, this defect involves the electrical system securing the passenger outlets. The repair matches the passenger outlet fix described above to eliminate shock risk.

Owners with repeated safety-related repairs or unresolved recall issues on these buses may have rights under state lemon laws. Consulting a legal professional with expertise in consumer protection and lemon law can provide guidance on potential remedies.

2022 MERCEDES-BENZ TOURRIDER BUSINESS Summary

2022

Model Year

0

Total Complaints

4

Total Recalls

416

Vehicles Affected

Recalls

2022 MERCEDES-BENZ TOURRIDER BUSINESS

162 vehicles affected

25V144000

SEATS

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Risk: Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.

2022 MERCEDES-BENZ TOURRIDER BUSINESS

111 vehicles affected

24V151000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk: A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.

2022 MERCEDES-BENZ TOURRIDER BUSINESS

77 vehicles affected

24V141000

EQUIPMENT ADAPTIVE/MOBILITY

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Risk: Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.

2022 MERCEDES-BENZ TOURRIDER BUSINESS

66 vehicles affected

23V893000

ELECTRICAL SYSTEM

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.

Risk: A detached 120-Volt outlet can shock passengers, increasing the risk of injury.

Complaints

No complaints found.