2021 MERCEDES-BENZ SPRINTER 4500 Complaints and Recall Information
The 2021 MERCEDES-BENZ SPRINTER 4500 has 0 complaints and 63 recalls filed with NHTSA. Owners most frequently report issues related to various vehicle safety systems and structural components, based on recall data. No owner complaints have been recorded.
There are 63 recalls affecting this vehicle that involve systems such as the electrical system, vehicle structure, powertrain, suspension, braking system, seating, and safety restraints. These recalls address defects that can affect vehicle safety and operational reliability.
Recalls- Instrument cluster illumination. Recall 24V930000 affects 697 vehicles. The instrument cluster illumination may be too bright and not adjustable, violating FMVSS 101. A display that is too bright can impair the driver’s ability to see critical safety information, increasing crash risk. Dealers will update the instrument cluster software free of charge.
- Critical fasteners missing. Recall 23V875000 affects 3,739 vehicles. The longitudinal frame members may lack reinforcement fasteners, reducing stability and structural integrity of third-row seats. This increases crash and injury risk. Dealers will inspect and repair the frame members as needed free of charge.
- Parking pawl engagement defect. Recall 22V796000 covers 124,305 vehicles. The parking pawl guide bushing may fatigue, causing the pawl to not engage and leading to vehicle rollaway. Dealers will update multiple control unit software to fix the defect at no cost.
- Paint adhesion failure. Recall 23V806000 involves 131 vehicles. The topcoat paint formula may cause windows and interior lashing rails to insufficiently bond, increasing risk of detachment during a crash. Dealers will inspect and repair paint adhesion or may repurchase vehicles if damage is severe.
- Partition wall bolts missing. Recall 23V876000 affects 387 vehicles. Missing bolts can allow the partition wall to detach during a crash, increasing injury risk. Dealers will inspect and secure the partition wall as necessary free of charge.
- Instrument cluster failure to display. Recall 23V204000 involves 6,857 vehicles with clusters that may not display any information on startup. A blank cluster prevents critical driver information from being shown, increasing crash risk. Dealers will update the instrument cluster software free of charge.
- Torsion bar shim incorrect installation. Recall 22V131000 affects 2,153 vehicles. Improper shim installation can cause torsion bar failure and loss of vehicle stability, raising crash risk. Dealers will correct shim position and replace torsion bar linkages free of charge.
- Emergency call system disabled. Recall 22V360000 covers 19,937 vehicles. Communication module SIM card software errors can disable eCall emergency calls, potentially delaying emergency responses. The software will be updated over-the-air or by dealers free of charge.
- Incorrect GVWR label. Recall 22V073000 affects 2,564 vehicles. Tire and loading labels may state an incorrect gross vehicle weight rating, risking operator overloading and crash risk. Dealers will inspect and replace labels and tires as needed free of charge.
- Brake hose damage risk. Recall 21V933000 involves 98 vehicles. Close proximity between the front axle fender liner and brake hose may cause damage, leading to brake fluid leaks and increased stopping distance. Dealers will inspect, modify, and replace components as required free of charge.
- Rear step bolt fasteners loose. Recall 21V934000 affects 30 vehicles. Loose fasteners may allow the rear step to detach, posing a road hazard and crash risk. Dealers will tighten bolts and replace hardware free of charge.
- Swivel seat wiring harness risk. Recall 21V410000 covers 4,078 vehicles. Incorrectly routed wiring can jam and damage wiring harnesses, potentially preventing side airbag deployment and increasing injury risk. Dealers will reposition mounting clips free of charge.
- Backup camera display malfunction. Recall 21V411000 involves 33,437 vehicles. MBUX multimedia software may cause the rearview camera image to be blank or the system to reboot after startup, failing FMVSS 111. Dealers will update multimedia system software free of charge.
- Seat belt automatic locking retractor defect. Recall 21V513000 affects 1,514 vehicles. ALR seat belt assemblies may deactivate early, preventing proper child restraint securing and increasing injury risk. Dealers will inspect and replace seat belt assemblies as necessary free of charge.
- Starter-generator wiring harness risk. Recall 21V779000 involves 38 vehicles. A cable duct may disengage and cause wiring harness chafing against transmission carrier, risking electrical short circuits and fire. Dealers will replace engagement hooks with rivets free of charge.
Owners facing repeated repairs or unresolved issues related to safety defects or recall repairs may have rights under their state’s lemon law. Consulting with an attorney who specializes in consumer protection and lemon law might provide guidance on potential claims.
2021 MERCEDES-BENZ SPRINTER 4500 Summary
2021
Model Year
0
Total Complaints
15
Total Recalls
199965
Vehicles Affected
Recalls
2021 MERCEDES-BENZ SPRINTER 4500
697 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
2021 MERCEDES-BENZ SPRINTER 4500
3739 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
2021 MERCEDES-BENZ SPRINTER 4500
131 vehicles affected
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
2021 MERCEDES-BENZ SPRINTER 4500
6857 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
2021 MERCEDES-BENZ SPRINTER 4500
387 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
2021 MERCEDES-BENZ SPRINTER 4500
2153 vehicles affected
SUSPENSION:FRONT:SPRINGS:TORSION BAR
Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly.
Risk: An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.
2021 MERCEDES-BENZ SPRINTER 4500
2564 vehicles affected
EQUIPMENT:OTHER:LABELS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Risk: The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.
2021 MERCEDES-BENZ SPRINTER 4500
19937 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2021 MERCEDES-BENZ SPRINTER 4500
124305 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
2021 MERCEDES-BENZ SPRINTER 4500
98 vehicles affected
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.
Risk: A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.
2021 MERCEDES-BENZ SPRINTER 4500
30 vehicles affected
STRUCTURE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Risk: Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
2021 MERCEDES-BENZ SPRINTER 4500
38 vehicles affected
ELECTRICAL SYSTEM:WIRING
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
Risk: An electrical short can increase the risk of a fire.
2021 MERCEDES-BENZ SPRINTER 4500
1514 vehicles affected
SEAT BELTS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
2021 MERCEDES-BENZ SPRINTER 4500
33437 vehicles affected
BACK OVER PREVENTION:DISPLAY FUNCTION
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
2021 MERCEDES-BENZ SPRINTER 4500
4078 vehicles affected
ELECTRICAL SYSTEM
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Complaints
No complaints found.