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2023 MERCEDES-BENZ SPRINTER 3500

View all complaints and recalls for this specific model year.

2023 MERCEDES-BENZ SPRINTER 3500 Summary

2023

Model Year

2

Total Complaints

6

Total Recalls

2710

Vehicles Affected

Recalls

2023 MERCEDES-BENZ SPRINTER 3500

1232 vehicles affected

24V517000

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

2023 MERCEDES-BENZ SPRINTER 3500

828 vehicles affected

24V166000

ELECTRICAL SYSTEM:WIRING

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

Risk: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

2023 MERCEDES-BENZ SPRINTER 3500

99 vehicles affected

24V225000

ELECTRICAL SYSTEM:WIRING

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

Risk: An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

2023 MERCEDES-BENZ SPRINTER 3500

131 vehicles affected

23V806000

STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

2023 MERCEDES-BENZ SPRINTER 3500

387 vehicles affected

23V876000

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Risk: A detached partition wall can increase the risk of injury.

2023 MERCEDES-BENZ SPRINTER 3500

33 vehicles affected

23V849000

SUSPENSION:FRONT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

Risk: A loss of steering control can increase the risk of a crash.

Complaints

2023 MERCEDES-BENZ SPRINTER 3500

ID: 2111085

SEATS

I am filing a formal complaint against Lazydays RV (Tampa, FL) for repeat violations of NHTSA safety standards and probable violation of their 2022 Consent Agreement and Compliance Monitoring Order. In May 2024, I purchased a 2023 Mercedes-Benz Sprinter RV from Lazydays. The vehicle was sold as “new” and delivered to South Carolina. Upon delivery, I discovered it had been stripped of OEM parts and tampered with prior to shipment, including a non-OEM “Tampa Bay Battery” substituted for the factory-installed Mercedes-Benz battery. That non-compliant battery failed in May 2025, leaving us stranded and requiring an emergency replacement. Lazydays also failed to register the manufacturer’s warranty with MBUSA for nearly one year, preventing factory coverage during that time. I later obtained confirmation from the RV manufacturer (Thor Motor Coach) that the vehicle was missing several required OEM components (bike rack, ladder, seat and door covers), and they were forced to replace these at their own cost — not Lazydays’. The dealership also collected $1,600 in SC registration/title fees, then failed to perform the service or refund the charge. This case reflects a pattern of deceptive delivery, false documentation, and equipment tampering, all of which directly impact vehicle safety, warranty integrity, and federal compliance. Lazydays’ behavior is consistent with violations described in their 2022 NHTSA Consent Order. I am formally requesting NHTSA investigate this matter as a repeat offense under active probation and compliance oversight. Please initiate a formal compliance review of Lazydays RV under its existing NHTSA oversight. This is no longer a single instance — it is a persistent pattern of regulatory violations that impact consumer safety and vehicle compliance.

2023 MERCEDES-BENZ SPRINTER 3500

ID: 2111084

ELECTRICAL SYSTEM

I am filing a formal complaint against Lazydays RV (Tampa, FL) for repeat violations of NHTSA safety standards and probable violation of their 2022 Consent Agreement and Compliance Monitoring Order. In May 2024, I purchased a 2023 Mercedes-Benz Sprinter RV from Lazydays. The vehicle was sold as “new” and delivered to South Carolina. Upon delivery, I discovered it had been stripped of OEM parts and tampered with prior to shipment, including a non-OEM “Tampa Bay Battery” substituted for the factory-installed Mercedes-Benz battery. That non-compliant battery failed in May 2025, leaving us stranded and requiring an emergency replacement. Lazydays also failed to register the manufacturer’s warranty with MBUSA for nearly one year, preventing factory coverage during that time. I later obtained confirmation from the RV manufacturer (Thor Motor Coach) that the vehicle was missing several required OEM components (bike rack, ladder, seat and door covers), and they were forced to replace these at their own cost — not Lazydays’. The dealership also collected $1,600 in SC registration/title fees, then failed to perform the service or refund the charge. This case reflects a pattern of deceptive delivery, false documentation, and equipment tampering, all of which directly impact vehicle safety, warranty integrity, and federal compliance. Lazydays’ behavior is consistent with violations described in their 2022 NHTSA Consent Order. I am formally requesting NHTSA investigate this matter as a repeat offense under active probation and compliance oversight. Please initiate a formal compliance review of Lazydays RV under its existing NHTSA oversight. This is no longer a single instance — it is a persistent pattern of regulatory violations that impact consumer safety and vehicle compliance.