2022 MERCEDES-BENZ SPRINTER 3500 Complaints and Recall Information
The 2022 MERCEDES-BENZ SPRINTER 3500 has 3 complaints and 16 recalls filed with NHTSA. Owners most frequently report the adaptive cruise control and accident avoidance system stop working during extended rain showers, causing multiple warnings to appear on the dashboard. It takes about two days for these systems to start functioning again once the vehicle is dry.
Common Issues- Adaptive cruise control failure. The system ceases to operate during prolonged rain, disabling adaptive cruise functions.
- Accident avoidance system malfunction. Warning messages appear on the dash as the system stops working in wet conditions and resumes only after drying.
There are 16 recalls affecting various systems including electrical components, powertrain, air bags, and vehicle structure. These recalls address safety hazards such as vehicle rollaway, air bag non-deployment, and structural part detachment. Repairs typically involve software updates, wiring inspections, or securing components free of charge.
Recalls- Instrument cluster illumination. Recall 24V930000 affects 697 vehicles by causing overly bright instrument cluster lighting. This impairs driver visibility of safety information, increasing crash risk. Dealers will update the instrument cluster software at no cost.
- Parking pawl in transmission. Recall 22V796000 covers 124,305 vehicles where the parking pawl may not engage due to guide bushing fatigue, leading to possible vehicle rollaway. Dealers perform software updates on multiple control modules free of charge.
- Swivel-seat wiring harness. Recall 23V101000 affects 350 vehicles with incorrect wiring installation that may damage wiring and prevent front side air bags from deploying. Dealers will inspect and reattach wiring as needed at no cost.
- Side air bags. The same recall 23V101000 also addresses the risk of front side air bags not deploying due to wiring issues on 350 vehicles. The repair process is combined with the wiring harness inspection.
- Paint adhesion on body. Recall 23V806000 involves 131 vehicles where window and interior lashing rails may be insufficiently bonded due to paint formula. This condition could cause detachment during a crash. Dealers will inspect and repair paint adhesion and may repurchase vehicles if damage is severe.
- Partition wall fasteners. Recall 23V876000 covers 387 vehicles where missing bolts could allow the partition wall to detach in a crash, increasing injury risk. Dealers will inspect and secure the wall free of charge.
- Instrument cluster display failure. Recall 23V204000 affects 6,857 vehicles with instrument clusters that may fail to display critical information when starting the vehicle, increasing crash risk. Dealers will update the instrument cluster software at no cost.
Owners dealing with repeated repairs or unresolved safety recalls on the 2022 MERCEDES-BENZ SPRINTER 3500 may have rights under their state’s lemon law. Consulting a consumer protection attorney could provide guidance for these issues.
2022 MERCEDES-BENZ SPRINTER 3500 Summary
2022
Model Year
3
Total Complaints
6
Total Recalls
132727
Vehicles Affected
Recalls
2022 MERCEDES-BENZ SPRINTER 3500
697 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
2022 MERCEDES-BENZ SPRINTER 3500
131 vehicles affected
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
2022 MERCEDES-BENZ SPRINTER 3500
350 vehicles affected
AIR BAGS:SIDE/WINDOW
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.
2022 MERCEDES-BENZ SPRINTER 3500
6857 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
2022 MERCEDES-BENZ SPRINTER 3500
387 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
2022 MERCEDES-BENZ SPRINTER 3500
124305 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
Complaints
2022 MERCEDES-BENZ SPRINTER 3500
ID: 2094652FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.
2022 MERCEDES-BENZ SPRINTER 3500
ID: 2094651FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.
2022 MERCEDES-BENZ SPRINTER 3500
ID: 2094650SERVICE BRAKES
During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.