2022 MERCEDES-BENZ SPRINTER 2500 Complaints and Recall Information
The 2022 MERCEDES-BENZ SPRINTER 2500 has 5 complaints and 18 recalls filed with NHTSA. Owners commonly report issues with the cross wind assistance system being excessively aggressive, electrical problems related to the house battery charging system, and a severe engine failure involving a cracked piston. Customers also describe difficulties in getting repairs resolved, including recurring alternator failures and costly engine repairs.
- Aggressive cross wind assistance. The system activates too strongly and intervenes with steering without apparent cause, creating safety concerns for drivers.
- House battery charging faults. Electrical shorts and overcharging have been reported, sometimes accompanied by smoke or smell suggesting fire risk.
- Engine failure. A cracked #4 piston led to scored engine walls requiring costly engine long block replacement.
- Alternator malfunctions. Multiple repairs attempted without permanent fix related to house battery charging failure.
There are 18 recalls affecting the 2022 Sprinter 2500 that address various systems such as electrical, powertrain, fuel delivery, airbag wiring, and structural components. These recalls involve software updates, part replacements, and inspections to resolve safety defects.
- Instrument cluster illumination. (Recall 24V930000) Affects 697 vehicles where the instrument panel brightness cannot be adjusted, potentially obscuring safety information. Dealers will update the software free of charge.
- Automatic transmission parking pawl. (Recall 22V796000) About 124,305 vehicles have a parking pawl bushing that may fatigue causing rollaway risk. Software updates will be performed at no cost to owners.
- Fuel pump shutdown. (Recall 23V444000) Fuel pumps in 20,500 vehicles may fail resulting in loss of drive power and crash risk. The fuel pump will be replaced free of charge.
- Swivel-seat wiring harness. (Recall 23V101000) 350 vehicles have incorrectly installed wiring that may prevent front side airbags from deploying. Dealers will inspect and reattach wiring as needed without charge.
- Window and interior lashing adhesion. (Recall 23V806000) 131 vehicles may have insufficient bonding of windows and lashing rails increasing injury risk during crashes. Inspections and repairs will be performed free of charge. Owners may receive repurchase offers based on damage.
- Partition wall bolts missing. (Recall 23V876000) 387 vehicles may have unsecured partition walls that can detach during a crash. Dealers will inspect and secure the partition free of charge.
- Blank instrument cluster display. (Recall 23V204000) 6,857 vehicles may experience no instrumentation display upon starting the vehicle. Software updates will correct this issue at dealership no cost.
Owners facing repeated repairs, engine failures, or unresolved recalls on the 2022 MERCEDES-BENZ SPRINTER 2500 may have legal rights under state lemon laws. Consulting a consumer protection attorney could be beneficial for those dealing with ongoing safety and reliability problems.
2022 MERCEDES-BENZ SPRINTER 2500 Summary
2022
Model Year
5
Total Complaints
7
Total Recalls
153227
Vehicles Affected
Recalls
2022 MERCEDES-BENZ SPRINTER 2500
697 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
2022 MERCEDES-BENZ SPRINTER 2500
131 vehicles affected
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
2022 MERCEDES-BENZ SPRINTER 2500
350 vehicles affected
AIR BAGS:SIDE/WINDOW
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.
2022 MERCEDES-BENZ SPRINTER 2500
20500 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
2022 MERCEDES-BENZ SPRINTER 2500
6857 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
2022 MERCEDES-BENZ SPRINTER 2500
387 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
2022 MERCEDES-BENZ SPRINTER 2500
124305 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
Complaints
2022 MERCEDES-BENZ SPRINTER 2500
ID: 2093380ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2024 Winnebago Revel RV built on a 2022 Mercedes-Benz Sprinter 2500 Chassis. The contact stated while the RV was idling, the heater was activated, and the contact's wife made him aware that there was an abnormal smoke odor. Additionally, the contact stated that while the RV was idling, the contact opened the mobile app and noticed that the Winnebago house battery was not charging. The contact also noticed the failure while driving. The RV was taken to the dealer, where the alternator was replaced twice; however, the failure persisted. The RV was taken to Coastal RV Center (6075 Savannah Hwy, Ravenel, SC 29470); where it was diagnosed and determined that the alternator needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available. The failure mileage was approximately 600.
2022 MERCEDES-BENZ SPRINTER 2500
ID: 2083051ENGINE
I have a 2022 Mercedes Sprinter with the M274 engine. At approximately 139,100 miles the check engine light came on and my driver was stranded on [XXX] . I took the vehicle to Mercedes-Benz of Kansas City South for diagnosis. I was told that the #4 piston cracked and scored the engine wall. I was quoted $23,820.12 to replace the engine long block. When I asked about trading the vehicle in, they offered me $2,000 for it if I was willing to purchase another vehicle from them. I did some research and there is currently a class-action lawsuit for this exact issue. In reading the comments of various class-action lawsuit websites, this seems to be a manufacturing issue that Mercedes knows about, but is doing nothing to fix the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2022 MERCEDES-BENZ SPRINTER 2500
ID: 2060776ELECTRICAL SYSTEM
Charging issue with house battery side of class B camping van. It became somewhat apparent the system was not charging properly and quickly escalated to a high overcharge situation, followed by evidence of electrical short in smells and possible smoke in engine bay. The car was in for service for a month and a half. I am not sure the issue is completely resolved and Winnebago has been fairly unresponsive when asked questions afterwards. This issue could cause a fire. There are multiple units with similar issues. Ultimately the secondary alternator was replaced, and a recall kit applied. I am not sure what the specific kit entailed. The repair was done at Johnson RV in Sandy Oregon
2022 MERCEDES-BENZ SPRINTER 2500
ID: 2052817LANE DEPARTURE: ASSIST
My van has a "cross wind assistance" feature that can not be turned off. Apparently it helps to keep the vehicle in the lane during cross wind situation, I found it to be way too aggressive and turning itself for no apparent reason. I find it that while it may be helpful in some situations it certainly does more harm than good.
2022 MERCEDES-BENZ SPRINTER 2500
ID: 2052816UNKNOWN OR OTHER
My van has a "cross wind assistance" feature that can not be turned off. Apparently it helps to keep the vehicle in the lane during cross wind situation, I found it to be way too aggressive and turning itself for no apparent reason. I find it that while it may be helpful in some situations it certainly does more harm than good.