2022 MERCEDES-BENZ SPRINTER 2500

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

AIR BAGS:SIDE/WINDOW

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Risk: A detached partition wall can increase the risk of injury.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

The contact owns a 2024 Winnebago Revel RV built on a 2022 Mercedes-Benz Sprinter 2500 Chassis. The contact stated while the RV was idling, the heater was activated, and the contact's wife made him aware that there was an abnormal smoke odor. Additionally, the contact stated that while the RV was idling, the contact opened the mobile app and noticed that the Winnebago house battery was not charging. The contact also noticed the failure while driving. The RV was taken to the dealer, where the alternator was replaced twice; however, the failure persisted. The RV was taken to Coastal RV Center (6075 Savannah Hwy, Ravenel, SC 29470); where it was diagnosed and determined that the alternator needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available. The failure mileage was approximately 600.

ENGINE

I have a 2022 Mercedes Sprinter with the M274 engine. At approximately 139,100 miles the check engine light came on and my driver was stranded on [XXX] . I took the vehicle to Mercedes-Benz of Kansas City South for diagnosis. I was told that the #4 piston cracked and scored the engine wall. I was quoted $23,820.12 to replace the engine long block. When I asked about trading the vehicle in, they offered me $2,000 for it if I was willing to purchase another vehicle from them. I did some research and there is currently a class-action lawsuit for this exact issue. In reading the comments of various class-action lawsuit websites, this seems to be a manufacturing issue that Mercedes knows about, but is doing nothing to fix the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Charging issue with house battery side of class B camping van. It became somewhat apparent the system was not charging properly and quickly escalated to a high overcharge situation, followed by evidence of electrical short in smells and possible smoke in engine bay. The car was in for service for a month and a half. I am not sure the issue is completely resolved and Winnebago has been fairly unresponsive when asked questions afterwards. This issue could cause a fire. There are multiple units with similar issues. Ultimately the secondary alternator was replaced, and a recall kit applied. I am not sure what the specific kit entailed. The repair was done at Johnson RV in Sandy Oregon

LANE DEPARTURE: ASSIST

My van has a "cross wind assistance" feature that can not be turned off. Apparently it helps to keep the vehicle in the lane during cross wind situation, I found it to be way too aggressive and turning itself for no apparent reason. I find it that while it may be helpful in some situations it certainly does more harm than good.