2017 MERCEDES-BENZ SL550 Complaints and Recall Information
The 2017 MERCEDES-BENZ SL550 has 1 complaint and 86 recalls filed with NHTSA. Owners most frequently report sudden transmission issues that cause the vehicle to unexpectedly shift into neutral, creating safety hazards. There is also a warning message pressing for dealer service after such incidents.
- Unexpected neutral shift. The vehicle unexpectedly shifted into neutral when stopping at an intersection, forcing the driver to manually shift back to drive.
- Starting failure. After the transmission incident, the vehicle would not start and displayed a warning to get dealer service.
There are 86 recalls for the 2017 SL550 covering various systems. Many address software and electronic component issues affecting safety and communication systems.
- Communication module software. NHTSA recall 21V058000 affects over 1.2 million vehicles including the 2017 SL550. The software may fail to report the correct vehicle location during a crash emergency call (eCall). This can result in emergency responders going to the wrong location, increasing injury risk. The fix involves a dealer or over-the-air software update at no cost. There is no "Do Not Drive" or parking advisory for this recall.
Owners dealing with repeated repairs, serious safety defects, or unresolved recall issues may have rights under their state’s lemon law. Consulting a consumer protection attorney could help clarify potential remedies.
2017 MERCEDES-BENZ SL550 Summary
2017
Model Year
1
Total Complaints
1
Total Recalls
1292258
Vehicles Affected
Recalls
2017 MERCEDES-BENZ SL550
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Complaints
2017 MERCEDES-BENZ SL550
ID: 2095732POWER TRAIN
When pulling into an intersection after stopping at a 3-way stop the car unexpectedly went into neutral gear. An oncoming car had to stop suddenly to avoid a collision. I was able to shift the car back to drive and got it home. Now the car will not start and there's a warning message on the dash saying to get the car to a dealer. The car is now at the Mercedes dealer. Apparently the problem exists on other Mercedes models.